5/5
Fantastic service from the whole team from valuation through to completion. Mel & Trudie supported us throughout the process keeping us informed all the way. Can't thank and recommend the team enough. First class!

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257 reviews across 2 offices and 2 platforms
Red Hot Property has two offices, in Hexham and Prudhoe. Together they have 257 reviews on two platforms, rated 4.8 out of 5 overall.
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Red Hot Property's two offices, most reviewed first. Each has its own page.
Red Hot Property branches are among the ESTAS 2026 winners.
ESTAS 2026: 1 Best in Postcode across one branch.
ESTAS winners in two years, the group and its branches: 2026, 2025.
2025 1 Best in Postcode ESTAS 2025 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Showing 248 reviews on Google only. Show every review
5/5
Fantastic service from the whole team from valuation through to completion. Mel & Trudie supported us throughout the process keeping us informed all the way. Can't thank and recommend the team enough. First class!
5/5
Mel and Trudy both did a fantastic job of helping us with our move, they responded quickly and made sure the process kept moving throughout. When they committed to calling me back they always did, when they said they would. They were patient and understanding of the stresses of a house move. Iβd recommend Red hot.
5/5
Excellent communication, kept me informed throughout
5/5
Amazing professional service from Trudie and Mel at Red Hot Properties in the sale of my house, would highly recommend using these guys!
5/5
Incredible start to finish. Super attentive and always there for even the smallest of questions. Trudie was incredible and always on top of everything too which made the whole process seamless.
5/5
Thanks for your help to get my house is so easy and Iβll highly recommend it πππ β¦
5/5
Excellent team at RHP, would recommend without any hesitation!
5/5
Excellent support from start to finish. Patient and resourceful. Thank you for your help.
5/5
Just completed on my first house purchase. Thank you red hot property for the smooth process and great communication throughout!
Thank you Will and congratulations π β¦
5/5
Excellent service from list to completion. Mel and Trudie in the office go the extra mile everytime and are there to support you every step of the way.
5/5
Brilliant service from Red Hot Property, just bought a house that they were the agents for & I'm really happy with the level of communication I recieved from them throughout the process.
5/5
I would like to thank all the girls especially Trudie and Mel for taking care of me and keeping me right during the sale of my property. Their attention to everything was first class and i wound recommended this estate agent's to everyone
5/5
Fantastic service once again from Mel and Trudie. Third time weβve had dealings with them and cannot fault the level of attention we received. Thoroughly recommend Red Hot Property!
5/5
The service is exceptional. I cannot thank the staff enough for all of their hard work, especially Trudie who went above and beyond to help us in the sale of our house. These people really do care, put in 100% and go above and beyond. Thank you!
5/5
Mel and Trudie assisted in our recent property purchase and they were extremely helpful throughout the whole process and very attentive. I would definitely recommend Red Hot Properties and would use them again in future transactions.
5/5
Melanie Fairness and her team at Red Hot Property's Prudhoe branch are all consummate professionals; dedicated, honest and experienced. I have used their services on two occasions and would not hesitate to do so again. I highly recommend them.
5/5
From my first meeting with Melanie, branch manager, and throughout the full process both Melanie and Trudie have made the sale of my fathers house totally stress free. Handling it sensitively and professionally for a home that has been in our family for over 100 years. Customer service at its very best.
5/5
I am a private landlord and recently instructed the Prudhoe office of the Red Hot Group to find a tenant for a letting property. From the outset I was impressed with the helpful and friendly attitude of all in the office. My questions were answered and telephone queries quickly addressed by an obviously professional team. Melanie Connolly has been outstanding throughout with her knowledge and advice. She is enthusiastic, approachable and committed to finding the right tenant. I wonβt list all of the work she has carried out, suffice to say, the property has now been let. I have no hesitation in recommending the Red Hot Group, the quality of service is exceptional.
5/5
Absolutely incredible. Trudie went completely above and beyond to ensure my house buying experience was smooth and without challenge. Mel was always on hand to answer any questions - I truly recommend Red Hot to anyone, beyond a doubt the best estate agent Iβve ever worked with. Such a pleasure.
5/5
After getting valuations from a couple of local agents I decided to use Red Hot as Melanie took her time to explain certain things the other agent didnβt even mention. The whole process of selling a home, no matter what the circumstances, is stressful but the team were sensitive and thoughtful in their approach. Most of the communication was by email, which suited me and my working days. We had to find rental accommodation to dovetail with the sale and Trudie went above and beyond to assure this happened. Which is quite a feat in todayβs market. I was very happy with the service offered and would definitely use Red Hot again, and recommend them to anyone buying, selling or renting.
5/5
Excellent service. Melanie F was very helpful on the viewings. Trudie kept us well updated right through to completion. Highly recommended π β¦
5/5
Once again Mel was outstanding. She was proactive and exceptionally helpful in all aspects of the rental process. I know I can always depend on her professionalism. Thank you.
5/5
Incredible! The whole team were amazing and made the whole process quick, easy and they were so helpful! Melanie and her team in Prudhoe were very informative and friendly and we were very confident we would go through this team again! Thank you so much!
5/5
Just wanted to say a thank you to Lesley in the Lettings team, very helpful throughout the tenancy and also the end process too! Thank you.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Hexham has the most, with 146 reviews rated 4.6 out of 5, followed by Prudhoe with 120.
Yes. At the ESTAS 2026 awards its branches won 1 Best in Postcode award. The group and its branches also won ESTAS awards in one earlier year.
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