Trusted Agent profile

Priory Property Services estate agents in Stoke-on-Trent and Biddulph

4.4

★★★★★ Great

255 reviews across 2 offices and 3 platforms

Priory Property Services has two offices, in Stoke-on-Trent and Biddulph. Together they have 255 reviews on three platforms, rated 4.4 out of 5 overall.

Google logo

4.5 / 5

242

Reviews on Google

All 2 offices

Facebook logo

4.3 / 5

6

Reviews on Facebook

Business-wide

Trustpilot logo

7

Reviews on Trustpilot

Business-wide

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Our offices

Priory Property Services's two offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 242 reviews on Google only. Show every review

5/5

Google

I recently had the pleasure of purchasing my first property on my own, and I couldn’t have asked for a better experience than the one I had with Matt, my estate agent. From the very beginning, Matt was incredibly professional, attentive, and supportive throughout the entire process. One of the things I truly appreciated was his flexibility with viewing times. I often had short notice and needed to fit further property viewings around my busy schedule, but Matt was always accommodating. Beyond this, Matt went above and beyond in supporting me during the legal process. He was proactive in keeping me updated and always available to answer questions or clarify any concerns, which made the whole experience much less stressful for me as a first-time buyer. What really stood out was how Matt helped with the practical details, he took the time to measure areas of the home so I could plan for appliances and curtains. His attention to detail and willingness to go the extra mile made a huge difference. Thanks to Matt, my first home purchase was smooth, stress-free, and truly enjoyable. I highly recommend him to anyone looking for an estate agent who genuinely cares about his clients and ensures everything goes as smoothly as possible.

Emmaleigh · 16 October 2025 · Priory Property Services Stoke-on-Trent

5/5

Google

Well where do I start it's been a long journey. But finally got there what can I say about Matt , Paula. and the who team absolutely fantastic from start to finish couldn't do enough for you and always kepted me updated. Matt as gone to the end of the earth to make this happen and we are most Appreciated to you all. Thanks again Dion & Liz.

Dion · 16 October 2025 · Priory Property Services Stoke-on-Trent

5/5

Google

AMAZING SERVICE Dealt with Matt at Priory for many years now from purchasing to renting and selling. Matt's service is second to none and the knowledge he has on that area is amazing. The service was amazing and personal i will always look to do business with them and highly recommend them. Couldn't have been more great full to have them as my estate agent 5 star all the way

Joemaine · 16 October 2025 · Priory Property Services Stoke-on-Trent

5/5

Google

Absolutely first class professional service from start to finish. Matt and the team kept me informed every step of the way. Thank you Team Priory. I would highly recommend.

Gail · 16 October 2025 · Priory Property Services Stoke-on-Trent

5/5

Google

Great and excellent support and service we got from Mr Matthew Heathcote during our move in as a first time buyer . Such a great customer service and support without any hassle . Cool and coordinating , positive response , problem solving techniques . Thank you

HONEY · 15 September 2025 · Priory Property Services Stoke-on-Trent

5/5

Google

Matt has been incredible throughout the process of buying a house through priory. Communication has been excellent, always felt in the loop and very efficient. Would recommend this estate agent and Matt personally to anyone looking to buy/sell a property. Thank you so much!

Aylish · 15 September 2025 · Priory Property Services Stoke-on-Trent

5/5

Google

Matt was amazing! His service was incredible, fast and got us through the renting process as efficiently as possible. His service was so friendly and helpful, everything was done so professionally and we were informed about we would need to know. We are a young couple who haven’t rented before and he was incredibly understanding about this and gave us all of the information we would need.

Freyja · 17 August 2025 · Priory Property Services Stoke-on-Trent

5/5

Google

We chose Priory Property Services as they definitely dominate Biddulph for sales and rentals! From the moment Lee came to value mum's bungalow to the completion date, we really appreciated all the team's professionalism and competency. Rachel was the person I mainly had the pleasure of liaising with. She was outstanding and ensured we were kept up to date and informed at all times. We felt highly supported throughout the seamless process, so thank you to Lee, Rachel and Tania for making it so easy and painless for us!

G · 16 August 2025 · Priory Property Services Biddulph

5/5

Google

Excellent service from Rachel and Lee, Rachel kept us up to date at all times and ensured the transaction went as smoothly as possible.

Phil · 29 June 2025 · Priory Property Services Biddulph

5/5

Google

Supportive throughout the whole process of selling house. Always ready to speak about things, both on the phone and if popped into the office. Would recommend.

Susan · 26 June 2025 · Priory Property Services Biddulph

5/5

Google

Matt made the Priory Property Services a fast and pleasant experience for me while purchasing my first property. Matt went out of his way to make sure I got the keys to my home ASAP. Thanks!

Akhlaq-ur · 25 May 2025 · Priory Property Services Stoke-on-Trent

5/5

Google

I recently purchased a property via Priory Property Services, Biddulph and would highly recommend them! Rachel was extremely helpful throughout, consistently kept everyone updated and made the whole process less stressful.

Amanda · 21 May 2025 · Priory Property Services Biddulph

5/5

Google

The team at Priory were fantastic - nothing was too much trouble and they were incredibly helpful

Paul · 17 April 2025 · Priory Property Services Biddulph

5/5

Google

My experience with Priory Property Tunstall was brilliant. Always accessible for advice and help through our purchasing process and Matt went the extra mile to accommodate us with whatever we required promptly, 5 STAR service. Thank you!

Sophie · 17 April 2025 · Priory Property Services Stoke-on-Trent

5/5

Google

Everything about our experience has been a positive one, Dawn had gone above and beyond to help us throughout

Nicola · 16 April 2025 · Priory Property Services Biddulph

5/5

Google

Lee is the best estate agent in Biddulph, he knows the area, gives you the best price on your sale and provides a very professional service, along with the team he has at Priory Property Services, who are also excellent. …

Chris · 16 April 2025 · Priory Property Services Biddulph

5/5

Google

We received a great Service from Priory (Biddulph) recently. Lee visited and did a thorough appraisal of the property with realistic valuation price. The marketing was very professional with great photos and the follow up and communication …

Mark · 16 April 2025 · Priory Property Services Biddulph

5/5

Google

Priory were superb and sold my property within 3 weeks. Rachel was fantastic when I needed advice and went above and beyond. They are a great team, so friendly and I would highly recommend them to market your property. Thank you so much team!

Julia · 12 April 2025 · Priory Property Services Biddulph

5/5

Google

Fantastic personal & professional service from start to finish. Paula, Matt & the team certainly have the expertise & knowledge to advise & guide you through what can be a stressful time. I will certainly recommend to others & use them again in the future. Thank you to all at Priory

Alison · 12 April 2025 · Priory Property Services Stoke-on-Trent

5/5

Google

Rented a property using Priory. Matt was excellent at handling the whole situation and quick when replying to emails. We are very happy with the whole service and how nice the property is.

Phil · 5 April 2025 · Priory Property Services Stoke-on-Trent

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Priory Property Services

Which Priory Property Services office has the most reviews?

Stoke-on-Trent has the most, with 144 reviews rated 4.4 out of 5, followed by Biddulph with 124.

Where are the Priory Property Services offices?

The two Priory Property Services offices, by town:

  • Biddulph: 61 High Street, Biddulph, Stoke on Trent, ST8 6AD
  • Stoke-on-Trent: 66 Roundwell Street, Stoke on Trent, Stoke-on-Trent, ST6 5AN

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