5/5
GoogleRating only, no written review.
Trusted Agent profile
Priory Property Services estate agents in Stoke-on-Trent and Biddulph
★★★★★
255 reviews across 2 offices and 3 platforms
Priory Property Services has two offices, in Stoke-on-Trent and Biddulph. Together they have 255 reviews on three platforms, rated 4.4 out of 5 overall.
242
Reviews on Google
All 2 offices
6
Reviews on Facebook
Business-wide
7
Reviews on Trustpilot
Business-wide
Our offices
Priory Property Services's two offices, most reviewed first. Each has its own page.
Reviews on Google
Showing 242 reviews on Google only. Show every review
Google4/5
GoogleVery friendly and helpful
5/5
GoogleFantastic team that deliver an excellent service! Would highly recommend Matt and the team, supported me throughout my house sale and chased feedback from all of the viewings which is 100% more than one of the larger national estate agents did with my previous sale.
5/5
GoogleA massive thank you to Matt, for all the advise and help he gave me, making the whole process of letting my property seem so easy from the beginning to the end. I was given regular updates and nothing was to much trouble. I would definitely not hesitate in recommending Priory Estate Agents to anyone, their professionalism was second on to none. Thanks again
5/5
GoogleHaving had a great experience purchasing through Priory some 18 years ago, I chose Priory to manage the sale of my property with high expectations. They did not let me down, from the initial valuation to completion, every member of the team were fantastic. All aspects were managed for me with 100% professionalism and a personal touch that took all of the stress out of the move. I would highly recommend using Priory if you are looking to buy or sell your property.
3/5
GoogleWe purchased a property advertised with Priory Property Service's Tunstall office. They were quick to arrange viewings, negotiate offers and respond to e-mails. I felt that they could have been firmer with their vendor to speed up completion in light of an unnecessary delay, especially as our offer was conditional on rapid completion. Sadly I found that the company were hostile to feedback when I stressed this issue to their office staff. I feel a 3* review is fair, as everything else was handled well. It would easily be a 5* review if the company were firmer with vendors who accepted offers conditional on a quick sale, and were more open to receiving constructive criticism.
5/5
GoogleA big thank you to all the team at Priory Property Services. They were extremely friendly, helpful and approachable, no matter what problems I needed help and support with. It was lovely to receive total professionalism at all times. We had the property with another long-standing agent for several months and I have to say that Priory were far more proactive and helpful. They supported me every step of the long journey. They pushed when needed, particularly when other parties seemed to be lacking any kind of urgency. A big thank you in particular to Matthew for his tenacity in ensuring that all parties were kept updated and just kept pushing to ensure completion. Thank you Priory Team
2/5
GoogleAs a Landlord was very disappointed. Gave them the keys of my property for letting. Rang them after a week and they said they did not have time to evaluate the property. I said to them that it's been over a week and no one has called me up for any feed back on the property. There response was if your not happy with our service you can go elsewhere. I am so glad my chapter ended with Priory agents sooner than later.
5/5
GoogleExcellent professional service. The owners and staff have a extensive knowledge of property market and are always friendly and helpfull. I would, and have, highly recommend them over any other agent in Stoke on Trent.
5/5
GoogleVery professional and polite agents. Extremely knowledgeable and thorough on show arounds. Agent knows his stuff more than most others and if I was selling, is who I'd want selling my home (for his knowledge, professionalism and charisma). Only niggle is (for buyers) we had a few homes we were interested in independently valued and they were roughly 10/11% over. Though we were told this is quite standard so buyers have room to negotiate, plus sellers might have requested they go in at the higher price against agents advice (hence I'm not knocking a star off as I do think the agents are extremely genuine and if we saw our dream home with them I would be happy to go with Priory).
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleExcellent service from the tunstall team kept bang up to date at every stage really friendly knowledgable and extremely professional would highly recommend
5/5
GoogleReceived a first class service. Efficient professional and friendly team....nothing was too much trouble. Used Priory to buy and sell wouldn't use any other agent.
5/5
GoogleAmazing experience with Priory Tunstall, sold a couple of houses in the past but ive got to say this has been the best one! They always kept me up to date and we always had a laugh and a joke! Thank you Priory Tunstall.
5/5
GoogleThe priory team were extremely helpful when buying my house through them. They could not help enough. We highly recommend them. A big thanks to Judy, matt and everyone there.
5/5
GoogleHad an amazing experience with Paula and the team (Matt & Judi) they were fabulous! Kept me up to date and sorted all problems! I'll definitely be recommending them to all my friends! Thank you!
5/5
GoogleMatt and Judi were brilliant all the trouble I had with my sale and they were fantastic made me feel really relaxed and reassured. They did a fantastic job I won't be selling up any time soon but I'll be recommending them to everyone! A big thank you!
5/5
GooglePriory were recommended to me by somebody who was using them, so I gave them a go and have been delighted with the service from start to finish. I have used other very well known high street agents in the past but Priory beat them hands down in every respect!! Their approach is professional yet friendly and personal, excellent customer service. Would definitely use them in the future.
5/5
GoogleGreat team at Priory in Tunstall. Don't hesitate to use them for your property sale. There is nothing that Paula and the team do not know about the property market locally. Paula has sold the house I have just moved out of three times in the past 15 years. Really chuffed with the team's effort from the first step into the property by Paula to value to key exchange to the new owners. Top customer service and I would recommend Priory without hesitation. In fact, don't bother looking around, you will not find a better service and at the right price. Thanks Paula and the team for a flawless service.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleVery helpful staff and great financial advisor upstairs
5/5
GoogleFriendly staff and great advice on purchasing our new property
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Questions about Priory Property Services
Which Priory Property Services office has the most reviews?
Stoke-on-Trent has the most, with 144 reviews rated 4.4 out of 5, followed by Biddulph with 124.
Where are the Priory Property Services offices?
The two Priory Property Services offices, by town:
- Biddulph: 61 High Street, Biddulph, Stoke on Trent, ST8 6AD
- Stoke-on-Trent: 66 Roundwell Street, Stoke on Trent, Stoke-on-Trent, ST6 5AN
