Trusted Agent profile
★★★★★
27 reviews across 3 offices and 2 platforms
Pike Smith and Kemp has three offices, in Thame, Cookham and Maidenhead. Together they have 27 reviews on two platforms, rated 4.2 out of 5 overall.
26
Reviews on Google
All 3 offices
1
Reviews on Trustpilot
All 3 offices
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Pike Smith and Kemp's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
1/5
GoogleWould not trust these agents with your property Tom promised a property to me told me that I could have it for asking price when said would have it turns out property was sold for nearly a mouth and was going through to someone else seemed like a back hand job
1/5
GoogleUnfortunately this estate agent is the worst I have ever dealt with. Unprofessionalism from day one. Turning up at the viewing so late that we had already viewed the property with the vendor, telling lies about offers that had been made which hadn’t. At one point caught out actually selling the property to another buyer at the same time as us? Nobody had a clue what the other person in the office was doing and the manager of the Cookham office (who has since left I believe) was incredibly patronising and actually had me in tears at one point! Needless to say we did not end up buying a property with them. They messed us around from beginning to end. Absolutely awful!
1/5
GoogleRating only, no written review.
1/5
TrustpilotBuyer beware
Buyer beware! This company cannot be trusted to provide any accurate or honest information. They knowingly share false details in listings and over the phone such as selling land as having had prior planning permission which never existed to drive up prices. All false details were brought to the attention of the directors and no modifications were made to the listings.
5/5
GoogleThank you Sophie and team for doing such an amazing job selling our house last year - your service was always excellent and you achieved far more for our house than other premium estate agents would quote. Without such a strong price for our house we would not have been able to afford the house we've now moved to so thank you so much!
5/5
GoogleThis is my first time purchasing a home, Amber has made the whole experience stress free and an absolute pleasure to deal with! Amber has been amazing from viewing the property, to answering questions and to completing the sale. She is just simply amazing! I also had the pleasure of speaking with Sophie, another lovely lady who is happy to help at any time. I highly recommend Pike Smith & Kemp of Thame. 5* is not enough, they deserve more!
Thank you for your kind words Andrea, it has been a pleasure to work with you. We hope you enjoy your new home.
5/5
GoogleRating only, no written review.
5/5
GoogleI have lived in my house for 22 years and it's being sold because of divorce. So where does one start? I started by calling all the agents in my area and booking valuations. I didn't read any reviews. I found the whole process rather distressing. Then in comes Sophie... Sophie actually liked my house and treated it like a treasured home rather than just another transaction. Now in truth, Sophie may not have liked my house but she was very professional but also kind. Within a few days Sophie brought Karen round to meet me and see the house as Karen would be the main person showing the house. The third member of the team Rikki I have only met once but has been really very helpful when I have called in to the office. My home was shown to two sets of people before the launch day. The day after it launched they had eight visits. The following day they had seven. The house was under offer within 4 days. My home is the first house I've bought and the only one I've sold. Sophie, Karen and Rikki have been very thoughtful towards me during the whole process. I've asked many many questions and they have always answered emails and messages the same day. These ladies really know their stuff and work cooperatively so the client is not left waiting if some one is out of the office. If you want good old courtesy and professional team to sell (or buy) your home this company won't dissapoint you.
5/5
GoogleThanks to all at the thame branch for your hard work and making a difficult sale seem easy. I would highly recommend anyone selling a property to give pike smith and kemp a try.
5/5
GoogleWe sold our house through Pike Smith and Kemp because from the moment Sophie stepped through the door we knew her professionalism and dynamic personality would ensure a quick sale for the highest price. She kept communications open at all times and her honesty was a breath of fresh air. We recommend her to everyone who is thinking of selling their house.
2/5
GoogleCustomer service a lot to be desired...... Very disappointing seemed they just wanted there commission...
5/5
GoogleSophie and the team worked tirelessly to ensure our sale went through. Always going the extra mile to help us.
5/5
GoogleOut of 4 agents in the area, PSK impressed me the most with their honest, thoroughly researched valuation. Friendly yet professional, the team worked extremely hard throughout the sales process and I highly recommend them.
5/5
GoogleDelighted with the support we received from start to finish with the Pike Smith & Kemp Thame branch. Sophie, Rachel and Ricky were all great and don't think we would have made the move to Devon without them. Highly recommend. Thank you!
5/5
GoogleWe used Pike Smith and Kemp to not only sell our home, but they found us our dream family home as well. Sophie, Rachel and Rikki were absolute stars throughout in communication, chasing and getting everything through. They sold our house in 24 hours and we would recommend them to anyone
5/5
GoogleExcellent agent. Open with us throughout and very quick to get back to our questions a d queries. Would recommend.
5/5
Google“As a professional Property finder and Buying agent, I deal with many hundreds of estate agents offices in London and The South during the year. I had the pleasure of dealing with Sophie Muncaster at Pike Smith Kemp Estate Agents in Thame …
5/5
GoogleWe chose pike smith and Kemp as they seemed to provide a friendly yet professional service. They were positive about our house and priced it realistically and I believe this helped with a quick sale. Sophie was great and I was glad to have her support and advice through a stressful process.
5/5
GoogleWe just sold our house through PS&K Thame, while living abroad. In spite of the sluggish market there were regular viewings. Sophie did an excellent job finding a buyer and negotiating between us and the buyer. Sophie and Marianne kept us …
4/5
GoogleFriendly, helpful, and courteous staff. Professional service.
4/5
GoogleWe had a tricky start selling our house with PSK, due in main to unseasonal weather and a very slow market.Ultimately the whole process took ten months. Towards the end of the process there were several issues with first time buyers and …
4/5
GoogleEstate agents with a good reputation, easy to find on Thame High Street
5/5
GoogleUnusual to find an estate agent that is so 'on the ball' - really happy with the service and would definitely recommend!
5/5
GoogleReally impressed with the level of service for a visit that was not related to immediate sale. Having approached a competitor a year or so ago for a similar reason my experience had been so poor (the visit never happened despite repeated …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Thame has the most, with 20 reviews rated 4.9 out of 5, followed by Cookham with 5.
The three Pike Smith and Kemp offices, by town:
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