Pennyfarthing estate agents in Verwood and Fordingbridge

★★★★★ 5/5

Trustpilot

Pennyfarthing from purchase to aftercare

My overall experience with PennyFarthing has been excellent. There are of course always hiccups and challenges. The sales team were a pleasure to deal with and couldn’t have helped me more and Malcolm from the aftercare team is always superb. He always does exactly what he promises and is extremely efficient in resolving an issue the moment he knows about it. 🙂

Victoria · 26 January 2023 · Pennyfarthing Verwood

★★★★★ 5/5

Trustpilot

I have to say Malcolm is a very…

I have to say Malcolm is a very friendly and kind man. He’s always happy to help even says good morning when he sees you and makes sure everything is ok and that we are happy with everything. Thanks Malcolm great job 😃

Lisa · 25 January 2023 · Pennyfarthing Verwood

★★★★★ 5/5

Trustpilot

Great experience.

I am happy with the experience I have received from Pennyfarthing homes. The communication from the sales office has been excellent and I am particularly happy with the overall finish of the property. Also the aftercare from Malcolm and Raf has been good. All initial snags have been attended to and completed to my satisfaction. I look forward to the infrastructure of the development to be completed.

Chris · 17 January 2023 · Pennyfarthing Verwood

★★★★★ 5/5

Trustpilot

Potters Wood

I have found Jackie and the sales team excellent at keeping us well informed throughout the process of buying the property. The house is built to a very high standard and the minor snags I found were dealt with by Malcolm with speed and efficiency.I would not hesitate to recommend Pennyfarthing homes to anyone wanting to purchase a new home.

Brian · 17 January 2023 · Pennyfarthing Verwood

★★★★★ 5/5

Trustpilot

We are very delighted with our new…

We are very delighted with our new home. Melcombe and the team were excellent on moving in day and that support and service.Reassurance has not faltered since.Malcom and Rafal are always available with advice and a cheery smile.

Ray · 17 January 2023 · Pennyfarthing Verwood

★★★★★ 5/5

Trustpilot

Great Customer Care Team at Potters Wood

When we moved in to our new home there were a small number of snags. Malcolm and Rafal arranged tradesmen to attend quickly, staying in touch regularly until everything had been put right. Well done guys!The house is really well built with exceptional attention to detail, and a superb, high-end finish.

Mr · 15 January 2023 · Pennyfarthing Fordingbridge

★★★★★ 5/5

Trustpilot

My Experience

Malcolm and Jackie were very accommodating and helpful throughout the whole experience. Made the move and purchase hassle free. They are great custodians of Pennyfarthing and a value asset to the company.

Chumbawamba · 14 January 2023 · Pennyfarthing Verwood

★★★★★ 5/5

Trustpilot

A wonderful team of people!!

We’ve been “officially” moved in for just over a week now and have been absolutely loving our new home!! Couldn’t be happier! As first time buyers the whole process has been scary and stressful but the reassurance and help we’ve received from the sales team in Verwood has been brilliant and they continue to do an amazing job of looking after us even after completion. A huge thank you to them for making us at ease and supporting us every step of the way. An absolutely wonderful team.

Katie · 11 January 2023 · Pennyfarthing Verwood

★★★★★ 5/5

Trustpilot

Recently just completed and moved in to our new Home..

We’ve recently just completed and moved in to our first home (2 bedroom apartment, on the first floor). I would like to say a special thank you to Jackie, Sina and Malcom who have all shown lots of support as well as making us at ease during the process. The level of genuine care and professionalism shown has surpassed expectations. Thank you so much team.I would highly recommend the developer for a new build property. The final finishes and attention to detail have been excellent. If you are a first time buyer looking to get on the property ladder in a lovely new Home you won’t be disappointed.

Lewis · 2 January 2023 · Pennyfarthing Verwood

★★★★★ 5/5

Trustpilot

New Home & Couldn’t be happier!!

We’ve recently just competed on our first home, I would just like to say Jackie and her team are absolutely fantastic, the level of professionalism throughout has been absolutely perfect. The whole team couldn’t do enough for us throughout the process.We’ve bought a 2 bedroom apartment that’s on the 1st floor. I can genuinely highly recommend the developer for a new build home. I’ve never been so happy, I absolutely love everything about it, and it’s a lot bigger then I expected I can assure you, you would not be disappointed buying a property with Pennyfarthing homes.

Ceiran · 23 December 2022 · Pennyfarthing Verwood

★★★★★ 5/5

Trustpilot

Great Experience😊

The customer care at potters wood has been great! - especially Malcolm and Raf. With any new build you are bound to get some snags but it has been comforting knowing that they have been dealt with straight away!My experience with the Penny Farthing Sales team at Potters Wood has also been very good. The team (Jackie and Judith in particular) have been very friendly and have kept me updated regularly. Many Thanks all😊

Katherine · 15 December 2022 · Pennyfarthing Verwood

★★★★★ 5/5

Trustpilot

Matt and Chris from Customer Care have…

Matt and Chris from Customer Care have done a great job. We're polite and and on time every day. A pleasure to have in the flat working

Arthur · 13 December 2022 · Pennyfarthing Verwood

★★★★★ 5/5

Trustpilot

Thank you to Malcolm from Customer Care

Can not fault the customer care at potters wood, especially Malcolm. We all experience teething problems but its the level of care, attitudes and knowing you have a friendly approachable face to turn to if you need it, knowing things will be resolved efficiently that makes a difference. Thank you 😊

Kate · 9 December 2022 · Pennyfarthing Verwood

★★★★★ 5/5

Trustpilot

Have been dealing with the after care…

Have been dealing with the after care service part of Pennyfarthing and they have been brilliant. Matt has been superb, nothing is too much trouble and everything is fixed quickly and to the highest standard. Very professional and friendly.

Nuts · 9 December 2022 · Pennyfarthing Verwood

★★★★★ 5/5

Trustpilot

Well done Penny Farthing Potters Wood sales team!

My experience with the Penny Farthing Sales team at Potters Wood phase 2 has been very good. The team (Jackie and Ellen in particular) have been super-friendly and really efficient. Throughout the build they kept me regularly updated on progress, talked me through the finishing options available, and ensured that last minute problems were resolved to my satisfaction before I moved in. A great experience!

Mr · 9 December 2022 · Pennyfarthing Verwood

★★★★★ 5/5

Trustpilot

Really good and efficient- help with…

Really good and efficient- help with any issues big or small. Malcom and rafal seem to want to make sure everyone is happy with the service and take a lot of pride in their work we called up with a slight issue and someone was here within an hour and the problem was solved :)

Karlie · 6 December 2022 · Pennyfarthing Verwood

★★★★★ 5/5

Trustpilot

Matt Hayworth from the customer care…

Matt Hayworth from the customer care team is an absolute credit to the Penny Farthing team. No job has ever been too much for him, and he’s always gone above and beyond with every job he’s done for us. He is not only a really friendly guy but extremely professional and knowledgeable at his job, he literally has the answer to everything, no job is too much and he does everything with a smile! It is very clear how good he is at his job and he deserves all the praise he gets. Would like to add all of the above is the same for Chris from customer care team, communication was always very clear with all the jobs and they were both an absolute pleasure to have in our homes and a real credit to the team at PennyFarthing!!

Beth · 23 November 2022 · Pennyfarthing Verwood

★★★★★ 5/5

Trustpilot

Clare replied to my email promptly and…

Clare replied to my email promptly and organised the fix. Chris had a great technical knowledge and was very conscientious. Excellent customer service.

RF · 17 November 2022 · Pennyfarthing Verwood

★★★★★ 5/5

Trustpilot

Thanks to the Customer Care team for a job well done.

Thanks to the Customer Care team for identifying and remedying the problem with tiling in our dining area. Clare in the office and Matt and Chris on site were courteous, helpful and efficient throughout what was a fairly extensive programme of work. Excellent attention to detail throughout. Thankyou.

Michael · 10 November 2022 · Pennyfarthing Verwood

★★★★★ 5/5

Trustpilot

Potters Wood

It has been a real pleasure working with the Potters Wood team - Jackie, Judith and Sina have all been so helpful. They are extremely knowledgeable and help make sense of a stressful and overwhelming situation. Thank you ladies for being there for me!

Shelley · 6 November 2022 · Pennyfarthing Verwood

★★★★★ 5/5

Trustpilot

Great experience

Lovely experience with Pennyfarthing. Jackie and the sales team made the whole journey really straight forward and we love our new home. Highly recommend buying with them!

Customer · 5 November 2022 · Pennyfarthing Verwood

★★★★★ 5/5

Trustpilot

I am absolutely over the moon with my…

I am absolutely over the moon with my house!! My partner and I moved in to our first just over a week ago and couldn’t be happier. Jackie and the sales team have been amazing, even when I kept changing my house choices! We had upgraded parts of our kitchen and bathrooms, very happy with the results!As of yet, no major concerns with the house. The snagging process is well thought out, giving you 4 weeks to identify any problems.

Yasmin · 5 November 2022 · Pennyfarthing Verwood

★★★★★ 5/5

Trustpilot

Thumbs up sales team

We have recentley moved into one of Pennyfarthings new builds and although its been a long journey the people involved have been fantastic. Particularly Jackie and Judith from sales team, Jackie has been with us since the start and always helped through tricky times and kept us up to date. Judith has been brilliant helping with the move in days and getting bits sorted. The house is lovely and hight quality build.

Joel · 29 October 2022 · Pennyfarthing Verwood

★★★★★ 5/5

Trustpilot

Excellent pennyfarthing

Pennyfarthing have been excellent help throughout our whole experience. I can’t thank them enough for all of their time and care during this process!

Lauren · 28 October 2022 · Pennyfarthing Verwood