Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 2/5
TrustpilotSlow to respond
Slow to respond, ended up pulling out of purchase with them and buying a property elsewhere, not ideal really but could not loose my buyer through Bridgefords. It cost me a lot of money!
Anthony · 14 December 2021 · MOVUNO LIMITED Wigan
Agent replied · 14 June 2024
Dear Mr Neve,Customer feedback is always important to us at Movuno and we are constantly looking to achieve customer satisfaction throughout our business. To this end, we have tried several times to call you to discuss your comments, but without any success to date. Our records do confirm that we had a large amount of correspondence when we were actively engaged and we really would appreciate the opportunity to speak with you and to better understand how you feel that we can improve our service in the future.
★★★★★ 5/5
TrustpilotSuccessful Sale
A big thank you to Rachel Hall and all the team at Muvuno , Chorley Old Road ,Bolton for keeping us informed at every step of the sale of my Mum's apartment.It was done in a very friendly and efficient manner. We'll done.
Andrew · 14 December 2021 · MOVUNO LIMITED Wigan
★★★★★ 1/5
TrustpilotWhat?!?
Strange company, out of the blue I get asked to complete a review. Never bought a property from them nor sold one through them. Need to get their act together with respect to their database and activity. Maybe not a company to be dealing with??
BC · 14 December 2021 · MOVUNO LIMITED Wigan
Agent replied · 14 June 2024
Dear Mr Clare,After viewing of a property listed with ourselves, we would not normally contact potential customers for feedback. However, the communication from Trustpilot was caused by an error on their system and was beyond our control. Please be assured that we have contacted Trustpilot to put in place measures to ensure this will not reoccur and hope that you will accept our apologies for any inconvenience caused.
★★★★★ 5/5
TrustpilotWonderful service!
Movuno were fantastic from start to finish. There was no pressure put on us to select Movuno after they viewed the property we wanted to sell, the quote was reasonable and not payable until completion. Michaela looked after our sale and couldn’t have been more helpful, we were kept updated throughout the whole process and were able to get answers to any queries the same day. Highly recommend!
Mrs · 3 December 2021 · MOVUNO LIMITED Wigan
★★★★★ 5/5
TrustpilotA great service from Emma and all the…
A great service from Emma and all the team at Movuno. They made the whole process so easy with all their help and great communication. I wouldn’t hesitate to recommend them.First class service, thank you to all the team there.
Wendy · 24 September 2021 · MOVUNO LIMITED Wigan
★★★★★ 5/5
TrustpilotA long struggle finally over
Movuno provided an excellent service keeping in touch with buyer’s, agents and conveyancers and giving regular updates.My sale was drawn out due to problems with in the chain so the updates were very useful.A big thank you to Michaela and all the team at Movuno for all their help.
NM · 21 September 2021 · MOVUNO LIMITED Wigan
★★★★★ 5/5
TrustpilotExcellent service
Movuno offer an excellent service at a good price.My move was particularly difficult and drawn out due to problems up the chain, but Michaela kept in regular touch, getting updates and pushing the other parties. I think I may have lost my buyer had it not been for her hard work. I would definitely recommend movuno and Michaela in particular!!
CH · 18 September 2021 · MOVUNO LIMITED Wigan
★★★★★ 5/5
TrustpilotFirst Class
First Class, great service and communication would recommend to everyone
Paul · 23 June 2020 · MOVUNO LIMITED Wigan
Agent replied · 14 June 2024
Many thanks Paul for providing the team with a review, your feedback will be passed on and we would like to wish you all of the best.
★★★★★ 5/5
TrustpilotA big thank you to the Movuno team in…
A big thank you to the Movuno team in Bolton regarding my recent property sale. Once again a very professional and courteous service and a successful outcome.I would definitely recommend Movuno,Many Thanks, Richard, Southport.
Richard · 17 May 2020 · MOVUNO LIMITED Wigan
Agent replied · 14 June 2024
Thank you very much for taking the time to complete your review Richard. It was great to work with you again on a property sale. All the very best to you from all at Movuno.
★★★★★ 5/5
Trustpilot5 stars!
Great people and great service.
· 6 May 2020 · MOVUNO LIMITED Wigan
Agent replied · 14 June 2024
Many thanks for taking the time to complete your review and all the best to you.
★★★★★ 5/5
TrustpilotExcellent service once more
Excellent service once more. Used them twice now and would definitely recommend them, even more so this second time. Great service Movuno.
Paul · 1 May 2020 · MOVUNO LIMITED Wigan
Agent replied · 14 June 2024
Hi Paul, Thanks very much for your feedback. We are so pleased that we have been able to work with you to sell your properties and are delighted that you recommend Movuno. Your comments will be passed on to the team. Sending our best wishes to you for the future.
★★★★★ 5/5
TrustpilotUsed Movuno for purchasing a property
Used Movuno for purchasing a property. They were very helpful and professional from the first call to arrange the viewing until the exchange of contract and collecting the keys. They even kept in touch with the solicitors and gave regular updates on the progress of the conveyancing which was quite impressive. Would highly recommend them.
T · 29 April 2020 · MOVUNO LIMITED Wigan
Agent replied · 14 June 2024
Hi Tehsin, Thank you very much for your feedback, we endeavour to provide as smooth and stress free a service as possible therefore are delighted with your comments. All of the very best to you and your family.
★★★★★ 5/5
TrustpilotAs buyers the experience we have had is…
As buyers the experience we have had is the best (not one of the best but "The Best"). We would like to congratulate the team for providing such a wonderful stressfree experience and please keep up your good work. We have purchased and sold number of properties, but never had such wonderful experience! All we can say is Thank you.
Tanvir · 29 April 2020 · MOVUNO LIMITED Wigan
Agent replied · 14 June 2024
Thank you so much for your feedback Tanvir. Your opinion is important to us and we are extremely pleased that you had a wonderful experience. Thanks again and all the best to you.
★★★★★ 5/5
TrustpilotProfessional
Professional, efficient, friendly and very helpful.
Elaine · 12 April 2020 · MOVUNO LIMITED Wigan
Agent replied · 14 June 2024
Hi Elaine, Thank you for taking the time to provide us with a review. We are really pleased that you are happy with the service you received and your comments will be passed on to the team. All the very best to you!
★★★★★ 5/5
TrustpilotFabulous team
Fabulous team, very friendly and professional, keen to ensure everything is kept up to date. Makes for a smooth, stress free sale. Highly recommended 😀
Rosalind · 9 March 2020 · MOVUNO LIMITED Wigan
Agent replied · 14 June 2024
Thank you Rosalind for taking the time to provide us with a review. We are so pleased that you received a great service. All the best for the future! Team Movuno.
★★★★★ 5/5
TrustpilotBolton branch - Excellent
Dealt with the Bolton branch. Excellent service from Joanne and her team. Donna, alex, marlena and michaela. Lovely ladies and very courteous and professional. Worked well with us as the customer and met our needs and requests. Would definitely use them again.
ST10 · 26 February 2020 · MOVUNO LIMITED Wigan
Agent replied · 14 June 2024
Thank you very much for your review, very much appreciated and your comment will be passed on to the team! All the very best to you!
★★★★★ 5/5
TrustpilotA pleasure to work with.
A pleasure to work with.Good generation of interest and excellent communication.I would highly recommend Movuno.
Anthony · 25 February 2020 · MOVUNO LIMITED Wigan
Agent replied · 14 June 2024
Many thanks for your feedback Anthony. We are delighted that we were able to help with the sale of your property. All the best! Team Movuno.
★★★★★ 5/5
TrustpilotGreat customer service and help given…
Great customer service and help given from all staff.
Robert · 24 February 2020 · MOVUNO LIMITED Wigan
Agent replied · 14 June 2024
Hi Robert, Thank you for taking the time to provide a review, your comments will be passed on to the team. All the very best for the future. Team Movuno.
★★★★★ 5/5
TrustpilotThank you once again Movuno for you…
Thank you once again Movuno for you excellent service and professionalism. This sale was a challenge and you stayed positive throughout the process which was very much appreciated!!
Catherine · 14 February 2020 · MOVUNO LIMITED Wigan
Agent replied · 14 June 2024
Many thanks for your review Catherine. We are extemely pleased that you are happy with the service and your comments will be passed on to the team. All the best.
★★★★★ 5/5
TrustpilotBrilliant service
Brilliant service. The office were so supportive and kept in regular contact with myself through my long journey, Donna was especially fantastic she always called with updates and even when there wasn’t an update she rang to check in.
L · 29 January 2020 · MOVUNO LIMITED Wigan
Agent replied · 14 June 2024
Many thanks for your feedback Layla. Your comments will be passed to the team and we would like to wish you all the best for the future!
★★★★★ 5/5
TrustpilotStaff at Movuno are the friendliest
Staff at Movuno are the friendliest, most helpful people you will ever meet. They work very hard to achieve and secure your sale. Nothing is too much trouble, anything you request is done immediately. I shall never forget the help Donna Morris has given me, she always had time to listen to my concerns and to offer advice. I would recommend Movuno to anyone.
Jillian · 23 January 2020 · MOVUNO LIMITED Wigan
Agent replied · 14 June 2024
Hi Jillian, Thank you very much for providing Movuno with a review. We appreciate your comments and are delighted that you would be happy to recommend us! Your comments will be passed to the team and we would like to wish you all of the very best for the future.
★★★★★ 5/5
TrustpilotGreat customer service from the team at…
Great customer service from the team at Bolton. My house completed in 4 weeks from accepting offer, movuno kept me informed at every step of the way. Would definitely use again and would highly recommend.
Heather · 9 January 2020 · MOVUNO LIMITED Wigan
Agent replied · 14 June 2024
Hi Heather, thank you for taking the time to complete a review for us at Movuno. We are really pleased that you experienced great customer service and your comments will be passed on to the team. All the best for the future and please do not hesitate to get in touch if we can be of service again.
★★★★★ 5/5
TrustpilotMovuno have now sold three houses for…
Movuno have now sold three houses for me and have always acted very fast and very efficiently I can’t praise them enough. Very polite and very friendly staff. I will always use them in the future.
Dave · 2 January 2020 · MOVUNO LIMITED Wigan
Agent replied · 14 June 2024
Thank you very much for your review Dave, appreciated! Your comments will be passed on to the team. All the best.
★★★★★ 5/5
TrustpilotBrilliant from start to finish
I could not have chosen a better estate agent to sell my property, the staff were outstanding and kept me updated every step of the way. I had regular up dates and there was always someone in the office to talk to if I needed to ask anything. I would recommend Movuno to anyone who is looking to put their property on the market.Brilliant customer service and brilliant staff.Thank you everyone.
Janet · 16 December 2019 · MOVUNO LIMITED Wigan
Agent replied · 14 June 2024
Thank you Janet for taking the time to provide us with your feedback. The team work hard to provide excellent customer service and we are delighted that this was your experience. All the very best for the future.
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