Trusted Agent profile

Linden Homes West Midlands estate agents in Northampton

2.4

★★★★★

706 reviews across 2 offices and 2 platforms

Linden Homes West Midlands has two offices, all in Northampton. Together they have 706 reviews on two platforms, rated 2.4 out of 5 overall.

Google logo

3.5 / 5

13

Reviews on Google

All 2 offices

Trustpilot logo

693

Reviews on Trustpilot

All 2 offices

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Our offices

Linden Homes West Midlands's two offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 13 reviews on Google only. Show every review

1/5

Google

Our experience with Linden Homes has highlighted a number of concerns regarding communication, transparency and the accuracy of information provided during the purchase process. Throughout the transaction, important information often had to be chased, and responses frequently relied on what was described as "standard practice" rather than directly addressing the concerns raised. We also encountered several instances where information provided verbally during the sales process was later found to be inaccurate or inconsistent with drawings, specifications or subsequent explanations. In hindsight, this reinforced the importance of obtaining all assurances and representations in writing rather than relying on verbal statements. Whilst the staff we dealt with were generally polite and professional, the overall process has at times felt reactive rather than customer-focused. Communication between departments appeared poorly coordinated, updates were not always provided proactively, and obtaining clear answers often required repeated follow-up. Purchasing a home is one of the most significant financial commitments many people will make. Customers should not have to repeatedly chase information or reconcile conflicting explanations. Greater transparency, stronger accountability and better proactive communication would significantly improve the customer experience. I hope Linden Homes reviews its internal processes and places greater emphasis on ensuring that customers receive accurate information, timely updates and clear, consistent communication throughout the buying journey.

Stefan · 25 September 2026 · Linden Homes West Midlands Northampton (Sandy Lane)

1/5

Google

Bovis/Linden Homes show no interest in their customers. Aftercare is non-existent and customer service is extremely poor. They care only about selling as many houses as possible, not supporting the people living in them. They completely destroy the excitement of buying a home, and the disappointment only continues once you're moved in.

Victoria · 27 September 2025 · Linden Homes West Midlands Northampton (Sandy Lane)

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Linden Homes West Midlands

Which Linden Homes West Midlands office has the most reviews?

Northampton (Sandy Lane) has the most, with 699 reviews rated 2.4 out of 5, followed by Northampton (Watermill Way) with 7.

Where are the Linden Homes West Midlands offices?

The two Linden Homes West Midlands offices, by town:

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent