Linden Homes West Midlands estate agents in Northampton

Hi Lynn, We're happy to hear that you're having a positive experience with your new home journey at Linby Meadows. It sounds like an exciting adventure! We appreciate your kind words and are so glad that our team is providing excellent support. We wish you all the best with your move. Kind Regards, Marcus Linden Homes

Hi customer, We're happy to hear that you found our service friendly, honest, and transparent! We appreciate you acknowledging our helpful and knowledgeable suggestions. Kind Regards, Marcus Linden Homes

Hi Sonia, We're happy to hear that you fell in love with Woodland Glade and found the perfect plot. We appreciate your kind words about the team; they aim to provide helpful and supportive service. We're excited for you as you begin this new chapter! Kind Regards, Marcus Linden Homes

Hi EMMA S, We're happy to hear that the reservation process was great. We appreciate you taking the time to leave us this positive feedback. Kind Regards, Marcus Linden Homes

Hi Yvonne, Thank you for bringing this matter to our attention. We’re sorry to hear about the distress this situation has caused and understand how concerning it is to be facing uncertainty regarding your home. We note that you have also written to our Executive Office, and you can expect further correspondence within 10 working days. In the meantime, please be assured that your concerns are being reviewed and will be addressed as a priority. Kind Regards, Marcus Linden Homes

Hi Denise, We're happy to hear about your excellent experience and that the team provided such outstanding service. It's great to know they made the process smooth and stress-free for you. We appreciate you recommending our team! Kind Regards, Marcus Linden Homes

Hi AH, We're happy to hear that the online reservation process was excellent and that the sales team was helpful. Thank you for the positive feedback, and we look forward to your update on the build quality. Kind Regards, Marcus Linden Homes

Hi Dev, We're happy to hear that you've had such a positive experience! It's great to know that the information, advice, and guidance we're providing are enabling you to make informed decisions about your future home. Thank you for your feedback. Kind Regards, Marcus Linden Homes

Hi Joanne, We're happy to hear that you had an outstanding experience! It's great to know that the process was handled professionally and with genuine care. We appreciate your recognition of the quality of your home and the aftercare provided. Thank you for recommending us; we love that you love your new home! Kind Regards, Marcus Linden Homes

Hi Nitinkumar, Thank you for taking the time to share your feedback, and we’re sorry to hear that aspects of your experience at our Little Glen development did not meet your expectations. We’re pleased that the purchasing process initially felt smooth, but we regret that your experience around key handover and the period following completion left you feeling concerned about consistency and fairness. This is certainly not the experience we aim to provide, and we take comments of this nature very seriously. Property availability, incentives, and marketing activity can change over time due to market conditions and operational factors; however, we fully understand how this can feel disappointing when viewed shortly after completion. We strive to treat all customers fairly and transparently, and it’s disappointing to hear that this was not your perception. We note your comments regarding the response you have received so far and are sorry if you feel your concerns have not been fully addressed. We would welcome the opportunity to review this further and ensure your feedback is properly considered. Kind Regards, Marcus Linden Homes

Hi Alexandros, We're happy to hear that you had such a positive experience securing your dream home! We appreciate your kind words and are grateful for your feedback. Kind Regards, Marcus Linden Homes

Hi Wafae, We're happy you're pleased with your new home's quality. It's great to hear that the team offered such valuable support during the process. We appreciate your positive feedback and thank you for sharing your experience! Kind Regards, Marcus Linden Homes

Hi P C, We appreciate your feedback and regret your disappointment. We sent you a request for further information through Trustpilot. However, we unfortunately had no response. Kind Regards, Marcus Linden Homes

Hi L & R, We're happy to hear that the assistance you received during your home search has been great. We appreciate your positive feedback regarding our clear and effective communication. Kind Regards, Marcus Linden Homes

Hi Molly, We're happy to hear that our team made the process exciting! We appreciate you acknowledging their dedication and going above and beyond. Thanks for your positive feedback! Kind Regards, Marcus Linden Homes

Good afternoon, Mr Sarica, We have reached out to the customer service team, and they have confirmed they requested photographs from you in order to review this issue further which to date they have not received. Our customer service team also arranged for the site manager to walk the site and assess areas, and no nails were seen. We will ask the customer service team to contact you again to discuss this further. Kind Regards Marcus Linden Homes

Hi Ana, We're glad you enjoyed the view and support! It is wonderful to hear about your great customer service experience. Thank you! Kind Regards, Marcus Linden Homes

Hi Ella, We're happy to hear that you had such a wonderful experience. It's great to know that our team member was so helpful. Thank you for your positive feedback! Kind Regards, Marcus Linden Homes

Hi Leah, We're happy to hear that our team made the process easy and seamless for you. We appreciate your kind words and are grateful for your positive feedback! Kind Regards, Marcus Linden Homes