Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotSo far the people we are dealing with
So far the people we are dealing with, Dave & Rachel are doing a great job. We are receiving all the relevant information, advice and guidance thus enabling us to make an informed decision about the property we are in the process of purchasing and soon will be calling home.
Dev · 24 April 2026 · Linden Homes Kent Hailsham
Agent replied · 29 May 2026
Hi Dev,
We're happy to hear that you've had such a positive experience! It's great to know that the information, advice, and guidance we're providing are enabling you to make informed decisions about your future home. Thank you for your feedback.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotBeautiful New Home & outstanding experience!
We had an outstanding experience with our house builder, Linden Homes, from start to finish. The entire process was handled with professionalism, transparency, and genuine care, which made what can often be a stressful journey feel smooth and even enjoyable Danielle in the sales office was very attentive and friendly, helping us navigate the choices of finish and the upgrades we wanted.
Joanne · 23 April 2026 · Linden Homes Kent Hailsham
Agent replied · 29 May 2026
Hi Joanne,
We're happy to hear that you had an outstanding experience! It's great to know that the process was handled professionally and with genuine care. We appreciate your recognition of the quality of your home and the aftercare provided. Thank you for recommending us; we love that you love your new home!
Kind Regards,
Marcus
Linden Homes
★★★★★ 1/5
TrustpilotInconsistent Customer Experience
I recently purchased a property at the Little Glen development and unfortunately my experience has been disappointing.
Nitinkumar · 20 April 2026 · Linden Homes Kent Hailsham
Agent replied · 29 May 2026
Hi Nitinkumar,
Thank you for taking the time to share your feedback, and we’re sorry to hear that aspects of your experience at our Little Glen development did not meet your expectations.
We’re pleased that the purchasing process initially felt smooth, but we regret that your experience around key handover and the period following completion left you feeling concerned about consistency and fairness. This is certainly not the experience we aim to provide, and we take comments of this nature very seriously.
Property availability, incentives, and marketing activity can change over time due to market conditions and operational factors; however, we fully understand how this can feel disappointing when viewed shortly after completion. We strive to treat all customers fairly and transparently, and it’s disappointing to hear that this was not your perception.
We note your comments regarding the response you have received so far and are sorry if you feel your concerns have not been fully addressed. We would welcome the opportunity to review this further and ensure your feedback is properly considered.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotAshton and Julia have been amazing…
Ashton and Julia have been amazing helping me secure my dream home at Edwalton fields! Very nice and we are grateful for their help so far!
Alexandros · 19 April 2026 · Linden Homes Kent Hailsham
Agent replied · 29 May 2026
Hi Alexandros,
We're happy to hear that you had such a positive experience securing your dream home! We appreciate your kind words and are grateful for your feedback.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
GoogleOk
Catalin · 16 March 2026 · Linden Homes Kent Margate
★★★★★ 5/5
TrustpilotRodhri was a pleasure to meet
Rodhri was a pleasure to meet. Really informative and helped me gain a real understanding of the development.
Emma · 24 January 2026 · Linden Homes Kent Margate
★★★★★ 5/5
TrustpilotSuperb service from the very start
Superb service from the very start. We met an Angel in human form - David. He has been extremely helpful throughout the purchase process. Made the entire process very easy with his constant communications and feedback. Very pleasant gentleman always ready to help! After move in it's been Super Denis - a very resourceful personnel who has a solution to every problem. The go to person, always ready to assist with smiles and plenty of education. Quality property, good price, good location, excellent after sales service, pleantsant people who listen. I am happy with the purchase and will 100% recommend them.
Seth · 24 January 2026 · Linden Homes Kent Margate
★★★★★ 5/5
TrustpilotBrilliant and attentive agent
Brilliant and attentive agent. Was very polite and easy to talk to.
Hina · 24 January 2026 · Linden Homes Kent Margate
★★★★★ 5/5
TrustpilotVery good customer service
Marie · 22 January 2026 · Linden Homes Kent Hailsham
★★★★★ 1/5
TrustpilotDoes not build houses in line with the law
Does not build houses up the Legal standards, they have classed my 85m² house as a 3 bedroom 5 person house, bedroom 1-10.5m² bedroom 2- 8.8m² bedroom 3-4.8m². They are trying to say this house can fit 5 people in. They state its got 2 double rooms and a single room. Not according to the law,NDSS and 2007 LDF framework. Beware do not buy a house of these guys they lie and do a very poor job at building houses and the gardens are even worse will cost you thousands to put right.. they failed to stick to the planning permission granted to build homes that are "fit for purpose"avoid
Sudinim · 22 January 2026 · Linden Homes Kent Hailsham
★★★★★ 5/5
TrustpilotFantastic experience so far
Fantastic experience so far, Sales team has been amazing and super helpful.
Darrin · 19 January 2026 · Linden Homes Kent Hailsham
Agent replied · 24 January 2026
Hi Darrin,
We are happy to hear that our sales team has been so helpful. We appreciate your positive feedback and thank you for sharing.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotDenise at Bay View has been fantastic…
Denise at Bay View has been fantastic in guiding me through the process of securing my new home. She has worked so hard to ensure that everything been put in place. I'm extremely grateful & am now looking forward to moving in very soon.
Jo · 18 January 2026 · Linden Homes Kent Hailsham
Agent replied · 24 January 2026
Hi Jo,
We're happy to hear that the guidance provided has been so helpful during this process. We're grateful for your positive feedback and wish you all the best as you move into your new home.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotEvery show home should have a Denise.
It asks the question, what made my experience great, it’s not what, it’s who.
Sharron · 17 January 2026 · Linden Homes Kent Hailsham
Agent replied · 24 January 2026
Hi Sharron ,
We're happy to hear that someone made your experience so great! It's wonderful to know they were knowledgeable, supportive, and caring. We appreciate you taking the time to share your positive feedback.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotGreat experience with Andrea
Great experience with Andrea. She explained clearly how home exchange worked, how upgrades worked and gave us a knowledgable tour of the show homes. She also followed up with further information for us to consider that helps us in making decision towards buying a new home.
Zul · 15 January 2026 · Linden Homes Kent Hailsham
Agent replied · 24 January 2026
Hi Zul,
We're happy to hear that you had a great experience. It's wonderful that the information about home exchange and the tour were helpful. We appreciate you taking the time to share your feedback and are glad the follow-up information is useful for your decision.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotColin
Colin has been super helpful so far!
Emily · 15 January 2026 · Linden Homes Kent Hailsham
Agent replied · 24 January 2026
Hi Emily,
We're happy to hear that you found our team member helpful and welcoming! We appreciate you sharing your positive experience and are grateful for your feedback.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotHighly recommend Linden Homes!
So far our experience with Linden Homes has been absolutely fantastic. The sales office have been amazing, they’ve been incredibly helpful, patient, and supportive throughout the process so far. They are always quick to respond and brilliant at keeping us up to date at every stage.
Talia · 13 January 2026 · Linden Homes Kent Hailsham
Agent replied · 24 January 2026
Hi Talia Hawke-Smith,
We're happy to hear that you've had such a fantastic experience. It's wonderful to know that our sales team has been so helpful, patient, and supportive throughout your journey. We appreciate your kind words and are pleased we could make the process reassuring and stress-free for you. Thank you for recommending us!
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotGreat 1st time buyer experience.
Our overall experience has been great. Our sales advisor Benedict Porteous was supportive from the outset and throughout. As first time buyers, we had lots of questions and found many parts of the house buying process stressful and overwhelming, but Ben always assured us and answered questions swiftly, and never made it feel like we were asking too much. The whole site team did an amazing job of getting our house completed in time for our preffered move in period, despite battling bad weather, so their hard work to get it completed was very much appreciated. The site manager Paul (Smith I think) has also been great and has helped with any snags/quieries very positively, aiming to uphold high standards and finishes, helping to recognise and rectify any snags efficiently. Being the first (and currently only) homeowners to move onto the estate, we are still very much surrounded by building works, however the site team have been respectful and polite at all times.
Jessica · 13 January 2026 · Linden Homes Kent Hailsham
Agent replied · 24 January 2026
Hi Jessica,
We're happy to hear that you had a great experience. It's wonderful that our sales advisor was supportive and swiftly answered your questions as first-time buyers. We appreciate your recognition of the site team's hard work in completing your home despite weather challenges. We're also glad that the site manager addressed any snags efficiently. Thank you for recommending our team.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotI had a great experience with linden…
I had a great experience with linden homes i got my keys yesterday the quality of the building is very very beautiful and nice i want to say thank you to sonia and Stuart they support me and my husband and they help us too much thank you again but the house looks beautiful every things is high quality thank you for all people who are making. This lovely houses with this quality
Wafae · 20 December 2025 · Linden Homes Kent Hailsham
Agent replied · 24 December 2025
Hi Wafae,
We're happy you're pleased with your new home's quality. It's great to hear that the team offered such valuable support during the process. We appreciate your positive feedback and thank you for sharing your experience!
Kind Regards,
Marcus
Linden Homes
★★★★★ 1/5
TrustpilotGreedy company
Greedy company. Puts money over wildlife and their habitat.
P · 18 December 2025 · Linden Homes Kent Hailsham
Agent replied · 24 December 2025
Hi P C,
We appreciate your feedback and regret your disappointment. We sent you a request for further information through Trustpilot. However, we unfortunately had no response.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotJan at Castlegate Knaresborough has…
Jan at Castlegate Knaresborough has been great in assisting us with finding and reserving our new home, and so far all communication and information has been clear and effective.
L · 17 December 2025 · Linden Homes Kent Hailsham
Agent replied · 24 December 2025
Hi L & R,
We're happy to hear that the assistance you received during your home search has been great. We appreciate your positive feedback regarding our clear and effective communication.
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotWest Park Quarter - 5* customer service
The service received from Danielle, Georgie and Steve has been amazing - they've all gone above and beyond and made the whole process really exciting for us!
Molly · 16 December 2025 · Linden Homes Kent Hailsham
Agent replied · 24 December 2025
Hi Molly,
We're happy to hear that our team made the process exciting! We appreciate you acknowledging their dedication and going above and beyond. Thanks for your positive feedback!
Kind Regards,
Marcus
Linden Homes
★★★★★ 1/5
TrustpilotStreet all roof nails not…
Street all roof nails not responsibility, our visitors me and my wife car tyres cost a lot’s money, they refuse to pay, council and highway said they responsible, some reason they don’t believe us,
İbrahim · 14 December 2025 · Linden Homes Kent Hailsham
Agent replied · 24 December 2025
Good afternoon, Mr Sarica,
We have reached out to the customer service team, and they have confirmed they requested photographs from you in order to review this issue further which to date they have not received. Our customer service team also arranged for the site manager to walk the site and assess areas, and no nails were seen. We will ask the customer service team to contact you again to discuss this further.
Kind Regards
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotGreat customer service
Great customer service. Really enjoyed the view and the support.
Ana · 13 December 2025 · Linden Homes Kent Hailsham
Agent replied · 24 December 2025
Hi Ana,
We're glad you enjoyed the view and support! It is wonderful to hear about your great customer service experience. Thank you!
Kind Regards,
Marcus
Linden Homes
★★★★★ 5/5
TrustpilotI wish I could rate them higher
I wish I could rate them higher, Hannah is an absolute dream to work with and so so helpful!
Ella · 11 December 2025 · Linden Homes Kent Hailsham
Agent replied · 24 December 2025
Hi Ella,
We're happy to hear that you had such a wonderful experience. It's great to know that our team member was so helpful. Thank you for your positive feedback!
Kind Regards,
Marcus
Linden Homes
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