Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotPleased home buyer!
The reviews about Linden homes on this page almost made us think twice about buying from Linden, I’m glad they didn’t.We had a fantastic experience with Locksley place , Enfield team.Aaron Cansdale , project sales manager is extremely good with his job. He was extremely helpful,thorough in Pre and immediate post sale period.He was always availbale on the phone , even on weekends, and in the evenings .I think this is best quality for any sales person.Other sales team Sarah and Gill were good in their roles and kept me updates all the time.Emmanual, site manager is superb when it comes to get things done promptly. Always accesible.Good to talk to and always comes across as helpful, knowledgeable and enthusiastic.I met highly efficient team at Locksley place and they all made our journey very smooth, from first viewing to completion.I highley recommend Linden homes , Locksley place Enfield.
Sagar · 10 February 2021 · Linden Homes Kent Margate
★★★★★ 4/5
TrustpilotWe have been in our new Linden Home in…
We have been in our new Linden Home in Sherford Plymouth now for just over 7 weeks. The sales team in particular Karen Dove with the help of Debbie really did all they could to help us secure our dream home and we cannot thank them enough. Since moving in we have been in the hands of the site team for our snags and outstanding works. Matt O'Connor has been very good and advised of works and helped organise trades to return to clear issues we have had, we can't fault him. We are now operating on the clixifix site and hope that the same level of service is received with this, as we have logged further snags for remedy.
Daniel · 10 February 2021 · Linden Homes Kent Margate
★★★★★ 1/5
Trustpilotshould not buy from Lindon Homes
should not buy
Brose · 8 February 2021 · Linden Homes Kent Margate
★★★★★ 1/5
TrustpilotAppalling service
If I could give no stars I would. Such a bad service. Just emailed a complaint but don't suppose I'll get a response from that either. Had to jump through hoops for affordability check even when you know you can afford it. Declined and cancelled our viewing because I cant get Aprils tax return before 5th, even when bank statements and service contracts can be provided and if it take 6-9 weeks to complete I'll have the return by then. Mortgage team were rude and made me feel like I wasn't worth anything and would never own my own home. Lady I just spoke to from Linden after days of trying to speak to someone was rude, arrogant, condescending, patronised me and didnt like it when she got it back from me and raised her voice at a customer! Absolutely appalling way to deal and treat with customers.
Whitney · 6 February 2021 · Linden Homes Kent Margate
★★★★★ 5/5
TrustpilotThank you to Linden Homes!
I have recently purchased a property (at Perrybrook) from Linden Homes, and I would like to express my thanks to both the sales team and the on site building team (that really have gone above and beyond to promptly address snagging issues, as I reported them). The Linden Homes team at Perrybrook and Vistry Western have all done a superb job, I have been pleasantly surprised by the high level of service, and I'm very pleased with my purchase and buying experience.
Phil · 29 January 2021 · Linden Homes Kent Margate
★★★★★ 4/5
TrustpilotKingfisher Green
We bought our first home at the Kingfisher Green development in Exeter and the entire buying process was so easy and straightforward. Karrie the sales executive was very helpful, friendly and made sure the process was smooth even in the middle of a pandemic. On moving in, there were a few cosmetic issues as you would expect, but we were very impressed with the degree of honesty from the sales team and the site manager about these issues and they set out to fix each and every one in record time. Amber and her team were amazing at sorting the issues and keeping us updated every step of the way.We highly recommend the team here at Kingfisher Green if you're looking to buy in Exeter.
Baba · 26 January 2021 · Linden Homes Kent Margate
★★★★★ 1/5
TrustpilotTo even know where to begin with this…
To even know where to begin with this review is filling me with dread and anxiety and if someone had given me the foresight to avoid using linden homes i would’ve avoided a whole year of heart ache.The houses look beautiful on their website and the face to face customer service is second to none! They’ll become your best friend..... but please don’t be fooled....once you’ve handed over your life savings for your dream home you’re forgotten.... we’ve been here a year now and have had endless problems..... the customer service has been probably the worst I’ve ever experienced in my whole life from everyone I’ve had to deal with.... even the “highest” person in charge.... they really honestly DO NOT GIVE A ****They do not return your calls..... speak to you like dirt and if you do get an appointment for someone to come and repair the ENDLESS problems you’ll face... they just don’t turn up.I can’t tell you the saga that started when we came to collect the keys because I’ve written about it so many times to complain and nothing has even been acknowledged never mind dealt with.... and reading all the reviews on here .... lots of people have all had very different stories but with the same outcome ..... nothing is done to make you glad you bought your house with these people ..... spend your hard earned money elsewhere and save yourself an emotional breakdown
Claire · 26 December 2020 · Linden Homes Kent Margate
★★★★★ 1/5
TrustpilotLemon Home
Well!!!!! Where should I start. Bought this property a year ago after one of the other properties on this site fell through, which I found hard to believe as they said it was not affordable to me... absolutely crap linden homes.Had the mortgage in place, so they offered me a 3 bedroom across the road. Talk about not finished, snagging order went in after 2 weeks and to this date absolutely nothing has been done. No attention to detail, they sub contract out to cowboys absolutely terrible. If other houses were missing things this must of been the house I purchased to come in and take what they want. I have a fridge with no shelving only a wine rack where I’m balancing my eggs on, and still not got them.I’m fuming with this company, sales team promising this and that... what a load of crap... all lies.To anybody thinking of purchasing a property from this shower think again... they promise the world, but actually doing it is another thing.Regarding the landscaping... to be honest I’m not even going to go their, again cowboy landscapers.Don’t buy from Kingsgate Development !!!!!!!!
Tony · 12 December 2020 · Linden Homes Kent Margate
★★★★★ 1/5
TrustpilotLeaks & Poor Workmanship
We've lived in our Linden home for 2.5 years and during that period had the usual snagging stuff which Linden generally took care of. They were excellent in the first 2 weeks and then asked for a review which we gave happily & positively. Unfortunately, since then we're had 2 leaks which have caused damage to both the flooring and ceilings below. We are still waiting on the main bathroom floor to be replaced.Our latest issue is faulty grouting in the en-suite which has led to water getting behind the tiles causing mould and again water damage to the ceiling below.I started to remove the silicone around the shower tray to replace it but the tiles were lose and literally fell out which was due to the grout failing. At this point we spoke to Linden who's response was:"In terms of your shower, I have spoken to my manager, our NHBC inspector and the NHBC directly who have advised, it is believed that the reason the tiles have fallen off from the bottom row is due to mastic or grout failure in which the area has turned black from water damage.The reason for this belief is there is no pipework present around this area meaning, this damage has not been caused by a pipework leak. I have queried with the NHBC whether the mastic and grout would be deemed a latent defect to which they advised, mastic and grout falls under homeowner maintenance outside of the warranty period. Noting you reported this issue outside of your warranty, I regret to advise I cannot assist any further.Should you wish, please do feel free to contact the NHBC for further advice and support."So they basically said, the grout has failed (in less than 3 years!!) but it's our problem and not theirs.We've owned houses for decades and other than cleaning - grout doesn't need maintenance.So, Linden not interested. NHBC not interested. Insurance company not interested (they only cover leaks and not water ingress due to faulty workmanship).Now, we are left picking up a £2-£3K bill for the repairs.We nearly sold this house and bought a larger one on the same development (Beaumont Park in Ringwood) but Covid put a stop to that - potentially a good thing and we dodged a bullet - more bathrooms = more leaks.As soon as this is sorted out we'll be selling this clown house which just keeps falling apart.
Ronnie · 4 December 2020 · Linden Homes Kent Margate
★★★★★ 3/5
Trustpilotawful finish
Currently a tenant at the Linden Homes Graylingwell estate in Chichester.... I live in a flat... The finish on these flats is awful. Gaps in the sealant around the bath, in the kitchen and in the bedroom. Linden Homes didn't replace the old roof tiles on this building so we are always having leaks and damp patches in bad weather (not good for flats only build 5 years a go).They also didn't replace the old wooden windows, which are a nice feature, but unfortunately they are not air tight like modern windows and therefore make the flat incredibly poor at keeping heat insulated and also for keeping the sound out. Furthermore, the windows on my flat have split at the frame as wood tends to do over time, this now causes moisture to get into the walls leading to damp patches.The problem isn't completely Linden Home, most new builds aren't finished great and you often have to get the finishing team round to do some snagging etc. It's blatant my landlord didn't, so all these issues might have been solved when these properties were initially build had my landlord bothered to ask Linden Homes to come back.However, of course, if Linden Homes had built these places to a higher standard intially than these issues that are coming out now might not have ever existed. I'm a little upset I can't lie when I first looked at this flat I thought it had great potential and the surrounding area is lovely. Unfortunately over the last year all these issues have come to light and I now see how poor the build quality was from Linden Homes.In conclusion, if you buy a Linden Homes property make sure you give it a proper inspection before move in and get Linden Homes back to finish off all the odd jobs if it's a looking a bit bodged!
Jake · 21 November 2020 · Linden Homes Kent Margate
★★★★★ 5/5
TrustpilotVery nice job
Rating only, no written review.
Hadil · 13 November 2020 · Linden Homes Kent Margate
★★★★★ 1/5
TrustpilotPlease people stay away they don't seen…
Please people stay away they don't seen to wanna fix anything my flooring and knife marks in it and when they done the flooring all the glue went on the skirting boards and they just left it. I rang the after team up and they did send someone out who done the flooring and this man just came out with alot of rubbish So linden are now saying there is nothing else they can do. It looks like someone has already lived here its that bad
Amanda · 11 November 2020 · Linden Homes Kent Margate
★★★★★ 1/5
TrustpilotShoddy workmanship and water ingress
I am one of several shared ownership flats built by Linden Homes a couple of years ago, as part of a mixed development. We have been stunned at the poor level of workmanship since build, many of our flats have had severe water ingress, forcing us to move out, others have had leaking toilets which it turns out were poorly installed, we’ve found rubbish shoved in kitchen voids and under bath tubs by builders, hoping we wouldn’t notice. It’s been a depressing experience and we are still finding rubbish hiding and getting leaks from the windows from when they weren’t fitted properly. Wouldn’t recommend linden homes at all.
Joanna · 1 November 2020 · Linden Homes Kent Margate
★★★★★ 1/5
TrustpilotShocking customer service
After contacting them on many occasions to arrange a viewing I received a call end of August to advise they will call me in 2/3 weeks to arrange a viewing once the site is safe etc never heard a thing so I chased it and still have heard nothing back now the home we wanted have now all gone.
Tyley · 28 October 2020 · Linden Homes Kent Margate
★★★★★ 5/5
TrustpilotWe have just bought a new house in ENFIELD ,North London.
We have just bought a new house in Enfield built by Linden Homes and are very happy with our experience.Linden homes has been acquired by Vistry partnership and the whole management team has changed since March of this year.So most of our dealing has been with the new team.All our requests , concerns have been dealt with by them promptly and to our satisfaction.The new site and area manager has been particularly helpful and friendly to us and we feel quite reassured about our purchase.We are actually thinking of investing in another property in the same development.I think that speaks volumes.
Mamoon · 23 October 2020 · Linden Homes Kent Margate
★★★★★ 5/5
GoogleRating only, no written review.
Sammy · 19 October 2020 · Linden Homes Kent Margate
★★★★★ 3/5
GoogleNot much to see yet
Andrew · 19 October 2020 · Linden Homes Kent Margate
★★★★★ 4/5
GoogleRating only, no written review.
Ed · 19 October 2020 · Linden Homes Kent Margate
★★★★★ 4/5
GoogleBeen to family up there last week a few hiccups but nice houses ..bravo
Davey · 19 October 2020 · Linden Homes Kent Margate
★★★★★ 1/5
TrustpilotExtremely disappointed with the service…
Extremely disappointed with the service I had with Linden home site in Rugby Cawston. Totally unprofessional not even received a single call from higher management, I suppose to move in end of October, I have paid deposit and reserved the plot and signed the agreement!!! After signing the paperwork I have instructed my mortgage advisor to process the paperwork so we can exchange well with in time, I then received a call from sales guy saying they cannot offer me the deal I have agreed and signed also the flooring and carpet I suppose to choose it’s already done without consulting with me. I was very disappointed with this tried my level best to discuss but seems like not getting anywhere, after numerous phone calls messages and emails still no outcome, “ I felt really disappointed and decided to pull out but saga still continues Chapter 2 my refund again I was chasing my money back but only received fake promises”I would strongly suggest to people out there don’t bother with them completely waste of time and most importantly the stress and the hassle I have been through is definitely ghastly.
Gurpreet · 18 October 2020 · Linden Homes Kent Margate
★★★★★ 5/5
TrustpilotExcellent and professional
We have recently purchased a property from Linden homes at The Oaks Chudleigh in Devon. We brought during lockdown but despite this from start to completion we had no issues all. Move day went well and we were in by 12pm.We have had very minor snagging just trivial stuff, but we were taken seriously and the site team fixed the issues very quickly and willingly.We didnt get to pick our kitchen and bathroom as it was already done- but it was what we would have chosen anyway! But we were offered any custom items and never pressured into anything. We always found everyone on site helpful and professional- they were always there for anything we needed at a drop of a hat although being busy. Covid restrictions and safety were always followed if they had to enter our house and they always left it as if they hadnt been in. We love our home and the quality of everything is great.There seems to be a few negative reviews but i can honestly say we have have nothing but positive things to say! I guess you only feel the need to source these sites if you have had a bad experience so do take them with a pinch of salt. We would recommend Linden homes to anyone so if you love the home you have seen just follow your heart.
Laura · 16 October 2020 · Linden Homes Kent Margate
★★★★★ 1/5
TrustpilotYou’ll end up buying Stress & Anxiety!
What can I say...First 6 months without hot waterOver year with still poor (Pulsating) water pressure, a drive that floods the front of the house and in to the integral garage when it rains, creating a stream in to the back garden, still waiting for the retaining wall to be built in the back garden to stop it slipping in to the neighbours (Not helped by the flooding), rain water plumbed in to open sewer, unable to heat the lounge and master bedroom due to poor / missing insulation and now a playground built outside my bedroom window and not where it was shown on the site plan, resulting in legal action now being taken but don’t worry this is only a £395k “premium” home. I dread to think what their standard build is like! All I can say is good luck if your buying one.
Martin · 1 October 2020 · Linden Homes Kent Margate
★★★★★ 5/5
TrustpilotBeautiful house and fantastic service
We have bought a 4 bed detached in the new Perrybrook (Brockworth) development.I can honestly say that it is the most beautiful home. The sales team (especially Dan) have been fantastic and have done everything they can to make the process as simple as possible for us. Dan still stops when he sees us to have a chat. He’s great. The house had minimal snags and any snags we’ve raised have been fixed quickly. The site team have been so helpful and have done things they haven’t needed to do, just to help us out.The house design is great.To be honest I can’t really understand the negative reviews. I understand that each region is different but if you’re buying in the South West you wont have any issues. Thanks to Dan and site! Yas and Luke
Yasmin · 12 September 2020 · Linden Homes Kent Margate
★★★★★ 1/5
TrustpilotA constant and exhausting battle
I have now lived on the Linden Homes development, Ashton Rise in Marketing Harborough for 2 years. The pre-sales experience was faultless - our options were made clear, we were not pressured into making a decision and we were guided throughout the entire process. I guess you'd expect nothing less when someone is trying to sell you a £400k property. Since moving in, and for the past 2 years, the only way I can describe the customer care service is unbelievably frustrating, tiring, and neverending. Whilst the team at customer care are friendly and appear to do what they can to resolve issues, there is something fundamentally wrong with how the business is ran.Whilst any new-build buyer should expect snags, it's the aftercare service that should get you through. With a long snagging list and still many issues still resolved (2 years later), we are well and truly and the end of our tether with them. Not one single fix or piece of work that needs doing has gone smoothly. The customer care office, site team, and external contractors are incapable of communicating. I can think of many examples where work has been scheduled and the contractor has either not turned up, not been able to complete the job, or completely misunderstand what needs doing. In addition, what has also become apparent is that a lot of the initial build or groundworks has not been completed to NHBC standards, by which, Linden MUST abide.Whilst I am a patient person and do not like speaking ill of a company, I feel it's important that anyone thinking of buying a Linden Homes property seriously considers whether they are prepared to spend years of constant battling to get your new house built to the standard they promise before you hand over the cash.
Jack · 10 September 2020 · Linden Homes Kent Margate
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
