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5/5
GoogleThe entire team at Lang, Town & Country (Plymstock) have been exceptional, particularly Holly and Kat who were instrumental in keeping momentum on a particularly challenging sale and purchase. We would highly recommend these agents not only to achieve the best price on your sale and helping to negotiate for the purchase but also for the duration of the transaction they have always been available to help, delivering on what they say they will do and keeping us informed. Thank you so much, we really appreciated it.
Laura Β· 24 September 2023 Β· Lang Town & Country Plymstock
Agent replied Β· 26 November 2023
Thank you Laura for this fantastic review. We really do care about the service we provide and it means a lot to us to read reviews like this. βββββ
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5/5
GoogleWe received great service from Holly when purchasing a property through Lang. Always kept us to to date and did her upmost to see the purchase through to exchange.
Claire Β· 21 August 2023 Β· Lang Town & Country Plymstock
Agent replied Β· 28 August 2023
Glad to help Claire and hope you enjoy you're new home. βββββ
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5/5
GoogleWe dealt with Lang Town and Country Plymstock for our recent house move. They have been a pleasure to deal with. Special mention to Holly who during the final stages of the move went over and above to get very difficult situationβs resolved. Definitely recommend working with Lang.
Thank you, Mike and Claire
Mike Β· 21 August 2023 Β· Lang Town & Country Plymstock
Agent replied Β· 28 August 2023
Thanks for the review and your kind words. Hope youβre happy and enjoy your new home. βββββ
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5/5
GoogleThe team at Lang managed my house purchase brilliantly. From the first viewings, the management of offers, constant communication to keep things progressing and final completion I was very pleased and would recommend them. Thanks everyone for getting me into my dream house.
Owen Β· 21 August 2023 Β· Lang Town & Country Plymstock
Agent replied Β· 28 August 2023
Youβre welcome Owen, we hope you enjoy your new home & thanks for the lovely review. βββββ
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5/5
GoogleOpen and transparent, good communication, proactive as well as having a really nice team to work with! Everything youβd hope for from and estate agent team. Thank you for all your help
Rebecca Β· 14 August 2023 Β· Lang Town & Country Plymstock
Agent replied Β· 28 August 2023
Thank you for taking the time to leave this lovely review Rebecca and glad to help. βββββ
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5/5
GoogleThe staff at the Plymstock office were very helpful and professional at all stages of the viewing and buying processes
I would highly recommend the team at this office
Stephen Β· 14 August 2023 Β· Lang Town & Country Plymstock
Agent replied Β· 28 August 2023
Thank you Stephen. We hope you will be happy in your new home. βββββ
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GoogleThe sale of property was handled smoothly, even when some issues occurred close to buyers wished for completion date. Communications between Lang Town and Country with the conveyancing solicitors were clearly good, resulting in completion in a timely manner.
D Β· 24 July 2023 Β· Lang Town & Country Plymstock
Agent replied Β· 31 July 2023
Thank you for taking the time to leave us lovely review. βββββ
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GoogleWould recommend, have been fantastic through the whole process
Kevin Β· 17 July 2023 Β· Lang Town & Country Plymstock
Agent replied Β· 31 July 2023
Thank you Kevin. βββββ
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GoogleI recently purchased my dream home from Lang Town & Country Estate agents.
I cannot recommend them highly enough. From my first visit to view, to the completion of sale, their team were professional, helpful and caring through a very stressful time.
Particular thanks to Becky and James who went over and above to keep us informed at every stage.
Kay Β· 17 July 2023 Β· Lang Town & Country Plymstock
Agent replied Β· 31 July 2023
Thanks Kay for taking the time to leave this lovely review and glad that we finally got there. βββββ
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Googlegood customer relations throughout the buying process, staff were very helpful
Olympus Β· 10 July 2023 Β· Lang Town & Country Plymstock
Agent replied Β· 31 July 2023
Thank you for the 5 βββββ review Olympus.
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GoogleA really positive experience from a very friendly and efficient team at Lang Town & Country who kept me informed at every stage of the process and made things simplistic and easy to negotiate from start to finish! Would definitely recommend to friends & family and will use again in the future, should the need arise?!
Simon Β· 10 July 2023 Β· Lang Town & Country Plymstock
Agent replied Β· 31 July 2023
Thank you Simon for your kind words and taking the time to leave us a review. It means a lot to us. βββββ
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GoogleSelling a house can be a bit stressful. However, most of that was taken away by the team at Lang Town & Country at Plymstock. We were always kept informed and when the marketing needed tweaking they were quick to advise but it didnβt feel like you were being pressured. We got our sale and it was thanks to their hard work.
A big thank you to the whole team. ππ
Peter Β· 10 July 2023 Β· Lang Town & Country Plymstock
Agent replied Β· 31 July 2023
Thanks for taking the time to write this review Peter and for your kind words. βββββ
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5/5
GoogleFound our new home after returning from Spain through Lang town & country. Was shown around the property on the first viewing by Holly who was very friendly & helpful & didn't rush us as some agents do.
On our second viewing we were shown around by Carla who fitted us in at very short notice. Carla was very professional, very bubbly & nothing was too much trouble even though she was short on time. We put an offer in with Carla the same afternoon & received several missed calls later that day, which we were unable to pick up & reply to untill the following morning. Our offer was accepted & it was congratulations all round.
We were helped along with recommendations for solicitors etc again by Carla as we were new to the area & i can honestly say the solicitor we chose was excelent. With the help from Becky at Lang town & country our property purchase was completed in 5 weeks from start to finish. We have never bought a property so quickly & easily.
Thank you everyone at Lang town & country.
Gary Β· 5 July 2023 Β· Lang Town & Country Plymstock
Agent replied Β· 6 July 2023
Hi Gary, thank you for such a fantastic review itβs greatly appreciated.βοΈβοΈβοΈβοΈβοΈ
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GoogleWe were very pleased with the professionalism shown by all members of the Plymstock team of Lang, Town & Country. At every step of the journey of our purchase we felt supported. Answers to phone calls and emails were always prompt and when asked for, information was provided in the shortest time possible. The icing on the cake was the lovely touch of a nice welcome to your new home card and a bottle of bubbly! If we ever have to sell the house(and we sincerely hope not as we love it!) then we will certainly be calling on Lang, Town & Country to assist us.
Andy Β· 5 July 2023 Β· Lang Town & Country Plymstock
Agent replied Β· 6 July 2023
Thanks for taking the time to write this fantastic review Andy & hope youβre happy in your new home βββββ
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GoogleLang Town was absolutely brilliant when we brought our first home. Guided us the whole way through and also very patient. Thank you again to you all π β¦
Click2Travel Β· 5 July 2023 Β· Lang Town & Country Plymstock
Agent replied Β· 6 July 2023
Thanks for taking the time to leave us a review Stevie and the kind words. βββββ
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GoogleI cannot praise the folks in this office highly enough. Holly is exemplary. An attentive, good humoured listener, professional and efficient at the same time. We felt relaxed and heard at what is a stressful time.
Scabious Β· 22 June 2023 Β· Lang Town & Country Plymstock
Agent replied Β· 6 July 2023
Thanks for the review and your kind words. βββββ
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GoogleWe are using Plymstock office to sell our fathers apartment, the staff have been fantastic even helping clear the kitchen when the freezer had broken down as we live in Kent. Could not wish for better Estate Agents to help us through this process. Would definitely recommend this company .
Shirley Β· 6 June 2023 Β· Lang Town & Country Plymstock
Agent replied Β· 6 July 2023
Thank you Shirley, we do like to think we provide a personal service second to none. βββββ
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4/5
GoogleRating only, no written review.
Sam Β· 6 February 2023 Β· Lang Town & Country Plymstock
Agent replied Β· 6 July 2023
Thanks for taking the time for leaving us a review Sam, is there any particular reason it's only 4 stars? We always aim to give a 5 star service
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Googleexcellent support and service from professional friendly staff
Bernie Β· 6 February 2023 Β· Lang Town & Country Plymstock
Agent replied Β· 6 July 2023
Thanks for the review Bernie. βββββ
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GoogleVery friendly and professional service becky and Holly couldn't have been more helpful
Pauline Β· 6 February 2023 Β· Lang Town & Country Plymstock
Agent replied Β· 6 July 2023
Thank you Pauline for leaving a review it really means a lot to us βββββ
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GoogleFrom the very start of the process of marketing my property to the conclusion of the sale I cannot thank the team enough.
Theyβve kept me involved with the updates as and when they occurred and whoever Iβve spoken to from The MD to the office staff , I have been treated to first class service.
I cannot recommend this company highly enough.
Thank you very much.
Andy and Michelle spencer.
Andy Β· 6 February 2023 Β· Lang Town & Country Plymstock
Agent replied Β· 6 July 2023
Glad to help you and your family in the next chapter of your lives in your new home and thank you for taking the time to write this lovely review. βββββ
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GoogleVery pleased with the level of service. I was kept informed on a regular basis. Carla was my main contact point and was always very professional and helpful.
Mark Β· 6 February 2023 Β· Lang Town & Country Plymstock
Agent replied Β· 6 July 2023
Thank you for taking the time to leave this review Mark,it really means a lot to us βββββ
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GoogleBought a house through these guys, from the very first negotiation phase they were very helpful and realistic, sale went though very quickly because they kept chasing solicitors for everyone, and great aftercare once the sale had completed.
Korey Β· 6 February 2023 Β· Lang Town & Country Plymstock
Agent replied Β· 6 July 2023
Thanks for taking the time to write this fantastic review Korey and glad to have helped. βββββ
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GoogleAn appointment was made with this Estate Agents to meet outside the property at 2:30. They were late and when i called i was told there had been a mix up in the diary but someone would be with me shortly. I was asked to go straight into the property which was a secure entry system so it was only luck i encountered another coming out who let me in. I waited and eventually a lad turned up wearing scruffy unclean clothes and chewing gum with his mouth open !!! The property itself was not presented well with washing up in the sink and toiletries all over the bathroom. There was damage to the kitchen floor and hob. I would not use an estate agents who could not advise on presenting my property well or who thinks that i am going to part with nearly half a million quid to a lad chewing gum in my ear.
REALLY !! I would not have bought the flat even if i had liked it based on the service from the estate agents.
Tabitha Β· 6 February 2023 Β· Lang Town & Country Plymstock
Agent replied Β· 6 July 2023
Good afternoon Tabitha, I'm shocked beyond belief to read your review as we pride ourselves on customer service. Could I ask what property it was that you viewed as I can't find any record of you on our database. If you don't wish to disclose the information on here in a public format please email direct paul@langtownandcountry.com or feel free to call me on 01752456000. My name is Paul Preen and I am the managing director and will look into this for you personally.
This is certainly not how we act at Lang Town & Country and feel you may have confused us with another agent.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.