Trusted Agent profile

Lang Town & Country estate agents in Plymouth

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

660 reviews across 2 offices and 3 platforms

Lang Town & Country has two offices, all in Plymouth. Together they have 660 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.9 / 5

505

Reviews on Google

All 2 offices

Facebook logo

4.9 / 5

55

Reviews on Facebook

All 2 offices

Trustpilot logo

100

Reviews on Trustpilot

Business-wide

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Our offices

Lang Town & Country's two offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Lang Town & Country, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews on Google

Showing 503 reviews on Google only. Show every review

5/5

Google

The entire team at Lang, Town & Country (Plymstock) have been exceptional, particularly Holly and Kat who were instrumental in keeping momentum on a particularly challenging sale and purchase. We would highly recommend these agents not only to achieve the best price on your sale and helping to negotiate for the purchase but also for the duration of the transaction they have always been available to help, delivering on what they say they will do and keeping us informed. Thank you so much, we really appreciated it.

Laura Β· 24 September 2023 Β· Lang Town & Country Plymstock

Agent replied Β· 26 November 2023

Thank you Laura for this fantastic review. We really do care about the service we provide and it means a lot to us to read reviews like this. ⭐⭐⭐⭐⭐

5/5

Google

We received great service from Holly when purchasing a property through Lang. Always kept us to to date and did her upmost to see the purchase through to exchange.

Claire Β· 21 August 2023 Β· Lang Town & Country Plymstock

Agent replied Β· 28 August 2023

Glad to help Claire and hope you enjoy you're new home. ⭐⭐⭐⭐⭐

5/5

Google

We dealt with Lang Town and Country Plymstock for our recent house move. They have been a pleasure to deal with. Special mention to Holly who during the final stages of the move went over and above to get very difficult situation’s resolved. Definitely recommend working with Lang. Thank you, Mike and Claire

Mike Β· 21 August 2023 Β· Lang Town & Country Plymstock

Agent replied Β· 28 August 2023

Thanks for the review and your kind words. Hope you’re happy and enjoy your new home. ⭐⭐⭐⭐⭐

5/5

Google

The team at Lang managed my house purchase brilliantly. From the first viewings, the management of offers, constant communication to keep things progressing and final completion I was very pleased and would recommend them. Thanks everyone for getting me into my dream house.

Owen Β· 21 August 2023 Β· Lang Town & Country Plymstock

Agent replied Β· 28 August 2023

You’re welcome Owen, we hope you enjoy your new home & thanks for the lovely review. ⭐⭐⭐⭐⭐

5/5

Google

Open and transparent, good communication, proactive as well as having a really nice team to work with! Everything you’d hope for from and estate agent team. Thank you for all your help

Rebecca Β· 14 August 2023 Β· Lang Town & Country Plymstock

Agent replied Β· 28 August 2023

Thank you for taking the time to leave this lovely review Rebecca and glad to help. ⭐⭐⭐⭐⭐

5/5

Google

The staff at the Plymstock office were very helpful and professional at all stages of the viewing and buying processes I would highly recommend the team at this office

Stephen Β· 14 August 2023 Β· Lang Town & Country Plymstock

Agent replied Β· 28 August 2023

Thank you Stephen. We hope you will be happy in your new home. ⭐⭐⭐⭐⭐

5/5

Google

The sale of property was handled smoothly, even when some issues occurred close to buyers wished for completion date. Communications between Lang Town and Country with the conveyancing solicitors were clearly good, resulting in completion in a timely manner.

D Β· 24 July 2023 Β· Lang Town & Country Plymstock

Agent replied Β· 31 July 2023

Thank you for taking the time to leave us lovely review. ⭐⭐⭐⭐⭐

5/5

Google

Would recommend, have been fantastic through the whole process

Kevin Β· 17 July 2023 Β· Lang Town & Country Plymstock

Agent replied Β· 31 July 2023

Thank you Kevin. ⭐⭐⭐⭐⭐

5/5

Google

I recently purchased my dream home from Lang Town & Country Estate agents. I cannot recommend them highly enough. From my first visit to view, to the completion of sale, their team were professional, helpful and caring through a very stressful time. Particular thanks to Becky and James who went over and above to keep us informed at every stage.

Kay Β· 17 July 2023 Β· Lang Town & Country Plymstock

Agent replied Β· 31 July 2023

Thanks Kay for taking the time to leave this lovely review and glad that we finally got there. ⭐⭐⭐⭐⭐

5/5

Google

good customer relations throughout the buying process, staff were very helpful

Olympus Β· 10 July 2023 Β· Lang Town & Country Plymstock

Agent replied Β· 31 July 2023

Thank you for the 5 ⭐⭐⭐⭐⭐ review Olympus.

5/5

Google

A really positive experience from a very friendly and efficient team at Lang Town & Country who kept me informed at every stage of the process and made things simplistic and easy to negotiate from start to finish! Would definitely recommend to friends & family and will use again in the future, should the need arise?!

Simon Β· 10 July 2023 Β· Lang Town & Country Plymstock

Agent replied Β· 31 July 2023

Thank you Simon for your kind words and taking the time to leave us a review. It means a lot to us. ⭐⭐⭐⭐⭐

5/5

Google

Selling a house can be a bit stressful. However, most of that was taken away by the team at Lang Town & Country at Plymstock. We were always kept informed and when the marketing needed tweaking they were quick to advise but it didn’t feel like you were being pressured. We got our sale and it was thanks to their hard work. A big thank you to the whole team. πŸ‘πŸ‘

Peter Β· 10 July 2023 Β· Lang Town & Country Plymstock

Agent replied Β· 31 July 2023

Thanks for taking the time to write this review Peter and for your kind words. ⭐⭐⭐⭐⭐

5/5

Google

Found our new home after returning from Spain through Lang town & country. Was shown around the property on the first viewing by Holly who was very friendly & helpful & didn't rush us as some agents do. On our second viewing we were shown around by Carla who fitted us in at very short notice. Carla was very professional, very bubbly & nothing was too much trouble even though she was short on time. We put an offer in with Carla the same afternoon & received several missed calls later that day, which we were unable to pick up & reply to untill the following morning. Our offer was accepted & it was congratulations all round. We were helped along with recommendations for solicitors etc again by Carla as we were new to the area & i can honestly say the solicitor we chose was excelent. With the help from Becky at Lang town & country our property purchase was completed in 5 weeks from start to finish. We have never bought a property so quickly & easily. Thank you everyone at Lang town & country.

Gary Β· 5 July 2023 Β· Lang Town & Country Plymstock

Agent replied Β· 6 July 2023

Hi Gary, thank you for such a fantastic review it’s greatly appreciated.⭐️⭐️⭐️⭐️⭐️

5/5

Google

We were very pleased with the professionalism shown by all members of the Plymstock team of Lang, Town & Country. At every step of the journey of our purchase we felt supported. Answers to phone calls and emails were always prompt and when asked for, information was provided in the shortest time possible. The icing on the cake was the lovely touch of a nice welcome to your new home card and a bottle of bubbly! If we ever have to sell the house(and we sincerely hope not as we love it!) then we will certainly be calling on Lang, Town & Country to assist us.

Andy Β· 5 July 2023 Β· Lang Town & Country Plymstock

Agent replied Β· 6 July 2023

Thanks for taking the time to write this fantastic review Andy & hope you’re happy in your new home ⭐⭐⭐⭐⭐

5/5

Google

Lang Town was absolutely brilliant when we brought our first home. Guided us the whole way through and also very patient. Thank you again to you all 😊 …

Click2Travel Β· 5 July 2023 Β· Lang Town & Country Plymstock

Agent replied Β· 6 July 2023

Thanks for taking the time to leave us a review Stevie and the kind words. ⭐⭐⭐⭐⭐

5/5

Google

I cannot praise the folks in this office highly enough. Holly is exemplary. An attentive, good humoured listener, professional and efficient at the same time. We felt relaxed and heard at what is a stressful time.

Scabious Β· 22 June 2023 Β· Lang Town & Country Plymstock

Agent replied Β· 6 July 2023

Thanks for the review and your kind words. ⭐⭐⭐⭐⭐

5/5

Google

We are using Plymstock office to sell our fathers apartment, the staff have been fantastic even helping clear the kitchen when the freezer had broken down as we live in Kent. Could not wish for better Estate Agents to help us through this process. Would definitely recommend this company .

Shirley Β· 6 June 2023 Β· Lang Town & Country Plymstock

Agent replied Β· 6 July 2023

Thank you Shirley, we do like to think we provide a personal service second to none. ⭐⭐⭐⭐⭐

4/5

Google

Rating only, no written review.

Sam Β· 6 February 2023 Β· Lang Town & Country Plymstock

Agent replied Β· 6 July 2023

Thanks for taking the time for leaving us a review Sam, is there any particular reason it's only 4 stars? We always aim to give a 5 star service

5/5

Google

excellent support and service from professional friendly staff

Bernie Β· 6 February 2023 Β· Lang Town & Country Plymstock

Agent replied Β· 6 July 2023

Thanks for the review Bernie. ⭐⭐⭐⭐⭐

5/5

Google

Very friendly and professional service becky and Holly couldn't have been more helpful

Pauline Β· 6 February 2023 Β· Lang Town & Country Plymstock

Agent replied Β· 6 July 2023

Thank you Pauline for leaving a review it really means a lot to us ⭐⭐⭐⭐⭐

5/5

Google

From the very start of the process of marketing my property to the conclusion of the sale I cannot thank the team enough. They’ve kept me involved with the updates as and when they occurred and whoever I’ve spoken to from The MD to the office staff , I have been treated to first class service. I cannot recommend this company highly enough. Thank you very much. Andy and Michelle spencer.

Andy Β· 6 February 2023 Β· Lang Town & Country Plymstock

Agent replied Β· 6 July 2023

Glad to help you and your family in the next chapter of your lives in your new home and thank you for taking the time to write this lovely review. ⭐⭐⭐⭐⭐

5/5

Google

Very pleased with the level of service. I was kept informed on a regular basis. Carla was my main contact point and was always very professional and helpful.

Mark Β· 6 February 2023 Β· Lang Town & Country Plymstock

Agent replied Β· 6 July 2023

Thank you for taking the time to leave this review Mark,it really means a lot to us ⭐⭐⭐⭐⭐

5/5

Google

Bought a house through these guys, from the very first negotiation phase they were very helpful and realistic, sale went though very quickly because they kept chasing solicitors for everyone, and great aftercare once the sale had completed.

Korey Β· 6 February 2023 Β· Lang Town & Country Plymstock

Agent replied Β· 6 July 2023

Thanks for taking the time to write this fantastic review Korey and glad to have helped. ⭐⭐⭐⭐⭐

1/5

Google

An appointment was made with this Estate Agents to meet outside the property at 2:30. They were late and when i called i was told there had been a mix up in the diary but someone would be with me shortly. I was asked to go straight into the property which was a secure entry system so it was only luck i encountered another coming out who let me in. I waited and eventually a lad turned up wearing scruffy unclean clothes and chewing gum with his mouth open !!! The property itself was not presented well with washing up in the sink and toiletries all over the bathroom. There was damage to the kitchen floor and hob. I would not use an estate agents who could not advise on presenting my property well or who thinks that i am going to part with nearly half a million quid to a lad chewing gum in my ear. REALLY !! I would not have bought the flat even if i had liked it based on the service from the estate agents.

Tabitha Β· 6 February 2023 Β· Lang Town & Country Plymstock

Agent replied Β· 6 July 2023

Good afternoon Tabitha, I'm shocked beyond belief to read your review as we pride ourselves on customer service. Could I ask what property it was that you viewed as I can't find any record of you on our database. If you don't wish to disclose the information on here in a public format please email direct paul@langtownandcountry.com or feel free to call me on 01752456000. My name is Paul Preen and I am the managing director and will look into this for you personally. This is certainly not how we act at Lang Town & Country and feel you may have confused us with another agent.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Lang Town & Country

Which Lang Town & Country office has the most reviews?

Land & New Homes has the most, with 380 reviews rated 4.8 out of 5, followed by Plymstock with 351.

Where are the Lang Town & Country offices?

The two Lang Town & Country offices, by town:

Has Lang Town & Country won any awards?

Yes. In The Trusted Agent 2026 awards, Plymouth won Trusted Agent.

Reviews may appear on more than one platform.

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