5/5
We had a great experience with Lang Town & Country. Shawnie is fabulous.
Agent replied · 11 January 2025
Thank you Paul for your review, we really appreciate your feedback. ⭐⭐⭐⭐⭐

Trusted Agent profile
★★★★★
688 reviews across 2 offices and 3 platforms
Lang Town & Country has two offices, all in Plymouth. Together they have 688 reviews on three platforms, rated 4.9 out of 5 overall.
536
Reviews on Google
All 2 offices
52
Reviews on Facebook
All 2 offices
100
Reviews on Trustpilot
Business-wide
Lang Town & Country's two offices, most reviewed first. Each has its own page.
Showing 534 reviews on Google only. Show every review
5/5
We had a great experience with Lang Town & Country. Shawnie is fabulous.
Thank you Paul for your review, we really appreciate your feedback. ⭐⭐⭐⭐⭐
5/5
I would like to thank the whole team for their professionalism care & patience in the sale of Mountwise, Your time care & patience, has been appreciated. We would highly recommend Lang Town & Country. Thank you. Bobbie & Richard.
Thank you Bobbie & Richard, for the for trusting us again with selling a property for you.
5/5
Have used Lang Town & Country as my letting agents for many years. They have consistently found me an excellent quality of tenant paying a fair rent and staying long periods of time.
Thank you for your positive feedback.
5/5
LT&C provided a seamless transition from letting my mother’s apartment, to selling it after she sadly passed on. Gemma and Nicki especially kept good communication and support throughout- just completed yesterday- thank you so much - Sara Hills
Thank you for taking the time to leave us lovely review Sara.
5/5
Very pleased with service we from Lang Town and Country, Nothing was too much trouble . Quick easy and found me Tennant’s easy . Organised remedial works and all testing . Becky and Claire are fantastic.
Thank you Gaz for the kind review
5/5
Rented a new house with Lang Town & Country. Pleasant experience and outstanding service from start to finish. Can definitely recommend.
Thank you for this kind review we really appreciate it. ⭐⭐⭐⭐⭐
5/5
From pre planning, appraisals, comps, marketing right through to viewings and taking very early reservations the land and new homes team were superb. Going to another agent is not even a consideration.
Thank you so much for the fantastic ⭐️⭐️⭐️⭐️⭐️ review. It was a pleasure to market two beautiful new homes.
5/5
Buying a new build house when one lives 350 miles away is difficult but Matt made it easier with regular emails and phone calls.When he was elsewhere Doryenna took over and maintained the same high standard.Langs were great for the whole 9 months to completion and I am very greatful.
Thank you for the kind review Peter, hope you enjoy that beautiful new home of yours. ⭐⭐⭐⭐⭐
5/5
This was my first ever experience with a sale of house, and all rather daunting but the whole experience has been so straightforward. Gemma was my negotiator, very calm approach and reassuring and knowledgeable, when ever I had to ask for assistance nothing was too much trouble. Gemma and Abigail kept me in the picture at all times and Gemma guided me through the tricky processes of a house sale, a few issues arrose but quickly delt with as a result a completion in 3 months. If you have any doughts using Lang Town & Country then don't, ok there not a big outlet but they make up for it by using a major platform in selling your property and pack a punch just as much as the big corporate agents do but with a more personal touch I feel. Gemma and the team .... Thank you x
Thank you so much Mark for this amazing review ⭐⭐⭐⭐⭐
5/5
Buy To Let Management - I am really happy with the service that Lang Town and Country Lettings provide, from finding potential tenants to the month to month maintenance of my property. The lettings team are always upbeat and easy to communicate with, and are always available to chat to either via email or phone. Most importantly the team action any jobs that need doing promptly and effectively. I would recommend them to anyone looking for a company to comprehensively manage their Buy To Let property or portfolio.
Thank you Paul for your fantastic review ⭐️⭐️⭐️⭐️⭐️
5/5
Rating only, no written review.
Thank you Jake
5/5
I am very grateful for the exceptional service and support provided by Paul and his team at Lang Town & Country Plymstock during the recent sale of our house. A potentially complicated process was made much smoother and successful by their professionalism, efficiency and expertise. The team all demonstrated a very high level of commitment and competence and showed excellent in-depth knowledge of the real estate market. We dealt with Natalie, Kat and Carla and they were all very helpful; the clearly effective communication between their team was instrumental in helping to ensure a trouble-free and efficient sale. Overall responsibility for the sale was managed extremely capably by Holly. She ensured that throughout every stage we felt very supported and well-informed. Any questions or concerns we had were addressed very promptly. Her always calm, cheerful guidance was invaluable and we particularly appreciated the transparency and quick communication with which she approached every aspect of the selling process. Her help gave us confidence and peace of mind, knowing that we were in capable hands. Paul’s Plymstock team's expertise, prompt responsiveness and willingness to go the extra mile sets them apart and I strongly recommend them to anyone in need of a reliable and estate agency.
Thank you for taking the time to write this fantastic review Mark. It really means a lot to us that you trusted us in the first place to market your property and even more so with your kind words. ⭐⭐⭐⭐⭐
5/5
The staff were friendly, helpful and professional and helped us through a slow sale and purchase.
Glad to help Sue and more importantly get the move done for you and your family. Thanks for taking the time to leave the review Sue. ⭐⭐⭐⭐⭐
5/5
Staff were very helpful and I was very impressed that we were given a lovely card and bottle of wine. Well done to Holly Mr & Mrs Swainson
Thank you for the review Jean it really means a lot to us. ⭐⭐⭐⭐⭐
5/5
Recently sold our house through Lang Town and Country. We worked with Phil Searle and the team at Mannamead. Phil helped us throughout the sale process and things went smoothly. Thank you to everyone there at Lang. Job well done.
Dear Dawn & John, thank you ever so much for taking the time to leave us this review and your kind words. ⭐⭐⭐⭐⭐
5/5
Very good service with a personal approach, together with good communication from all the staff. Thank you.
You’re welcome Peter and thank you fur trusting us to get the job done for you selling that beautiful home of yours. ⭐️⭐️⭐️⭐️⭐️
5/5
Rating only, no written review.
Thanks for the 5* review Matthew
5/5
Rating only, no written review.
Thanks for the 5* Timoty
5/5
Rating only, no written review.
Thanks for taking the time to leave us a review Kelvin.
5/5
Rating only, no written review.
thanks for the 5 star review Oliver ⭐⭐⭐⭐⭐
1/5
Rating only, no written review.
Dear Mr Hunter, can I ask what dealings you have had with us to warrant your 1 star review please. I have searched our database and can find no record of you. If you would rather not discuss in an open format, please email personally, as the managing director I take customer service very seriously and am disappointed when people aren’t pleased with the service we provide. My email address if you’d prefer to contact me on is paul@langtownandcountry.com. Yours sincerely Paul Preen
5/5
Rating only, no written review.
Thank you Jake
5/5
A great team to work with.
Thanks Thomas.
5/5
Excellent service from start to finish.
Thanks for the review David & glad to be of assistance.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Lang Town & Country, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Land & New Homes has the most, with 384 reviews rated 4.8 out of 5, followed by Plymstock with 375.
The two Lang Town & Country offices, by town:
Yes. In The Trusted Agent 2026 awards, Plymouth won Trusted Agent.