Lang Town & Country estate agents in Plymouth

★★★★★ 2/5

Google

Agents are always very polite when you are dealing. We were good tenants, always paid our rent on time, kept the flat clean, logged maintenance issues quickly and were patient for the repairs to be done. However we always had to chase up any issues logged on their online website before anything was actually done, other than them just 'acknowledging' the log. We had major problem in the last 6 months of a tenancy with the bathroom, yet they didn't seem able to get this across to the landlord to insist that something useful was done to resolve it. The biggest mistake we made was taking their word on good faith, they did not provide us with a detailed, updated tenancy when we moved in, but took photos, which they later deigned existed. We left the flat in a much cleaner state than when the tenancy started, yet they still tried to charge us obscure and punitive charges. Which we disputed and got most removed. we would highly recommend getting everything they say in writing, regardless how nice they seem over the phone, insisting they do a thorough job at a change of tenancy and taking your own photos when you move in. ***in response to the letting agents response below*** Thank you for looking back at the log dates. It is unfortunate did you could not respond to many maintenance issues promptly. We have numerous logs where we had to phone over a week later as you did not respond via the online the log. For instance it took over a month to send a plumber out when we reported a leaking shower. We also note that the 'charges for removal of furnature' that the landlady said she would not charge to compensate for the drains, (despite that fact we left the furniture under your instruction) were never actually incurred, as in the current photos online the furniture is still there. We paid fees for a new tenancy at the start of our tenancy so expected the job to be done thoroughly.

NL · 13 January 2019 · Lang Town & Country Land & New Homes

★★★★★ 5/5

Google

The staff in this office have been excellent. I had a temporary let for 2 years and the service received from Rebecca at the North Hill office was professional, helpful, friendly and really nice. The whole letting experience from signing up-to-date reporting problems and terminating the lease was efficiently managed and always dealt with promptly. Thanks again for your help.

Graeme · 13 January 2019 · Lang Town & Country Land & New Homes

★★★★★ 5/5

Google

Fantastic job on getting potential tenants lined up. The team were proactive from the start and lost no time in the initial appraisal of the property. This enabled the marketing to be ready for potential viewings which lead to a lot of interest and a tenant being found quickly with all the reference checks being carried out. Excellent service with good value for money. Hassle free would definitely use this service again.

Jason · 27 December 2018 · Lang Town & Country Land & New Homes

★★★★★ 5/5

Google

Rating only, no written review.

Gill · 25 October 2018 · Lang Town & Country Land & New Homes

★★★★★ 5/5

Google

Rating only, no written review.

Mark · 25 October 2018 · Lang Town & Country Land & New Homes

★★★★★ 5/5

Google

Rating only, no written review.

Michael · 25 October 2018 · Lang Town & Country Land & New Homes

★★★★★ 5/5

Google

Rating only, no written review.

Dee · 25 October 2018 · Lang Town & Country Land & New Homes

★★★★★ 5/5

Google

Rating only, no written review.

James · 25 October 2018 · Lang Town & Country Land & New Homes

★★★★★ 5/5

Google

I’ve been dealing with Town & Country now Lang Town & Country over the years and have been very happy with their service.

Gerry · 25 October 2018 · Lang Town & Country Land & New Homes

★★★★★ 5/5

Google

I have used Lang Town & Country several times to find a tenant and have found them efficient and helpful, their response has been prompt and the tenants found ideal. Thanks very much.

Sally · 25 October 2018 · Lang Town & Country Land & New Homes

★★★★★ 5/5

Google

The staff have always been courteous, friendly, helpful, responsive to my needs, in other words, totally professional! I have been looked after by the North Hill office for <> 12 years and would have it no other way!

David · 25 October 2018 · Lang Town & Country Land & New Homes

★★★★★ 5/5

Google

Fantastic service. Very efficient. We got our place sorted within a matter of weeks. After finding it on Zoopla at Christmas we're happy to say were moving on 1st Feb. A special mention to Emma for being very helping and responding quickly to any enquiries I had.

Liam · 25 October 2018 · Lang Town & Country Land & New Homes

★★★★★ 5/5

Google

I have been very impressed with Lang Town & Country Lettings since I first viewed a property near the end of October. From my first meeting with Carla, who arranged the viewing, to dealing with Bryony it has been a really positive and professional experience. As property manager Bryony has been very helpful and and has responded quickly to any issues.

Mark · 25 October 2018 · Lang Town & Country Land & New Homes

★★★★★ 5/5

Google

I have been using Lang Town & Country Lettings to fully manage my property for the past year. Becky has been amazing, friendly, professional, knowledgable and always smiling. Definitely recommend them!

R · 25 October 2018 · Lang Town & Country Land & New Homes

★★★★★ 5/5

Google

I've rented with Lang Town and Country for almost 2 years now and have always found them to be an excellent Estate Agent. They are always kind, responsive and efficient. Their system for reporting maintainance and checking the status of issues is also very efficient. Hugo has been my contact at Lang Town and Country and I cannot fault him. He is always responsive to problems, effective at relaying information and a pleasure to talk to during routine property checks. Whilst I have not used Lang Town and Country for renting out a property, I can imagine from my experience of renting with them that they would be very effective and efficient from a landlord's point of view also. 5 Star Lettings/Estate Agent.

Adam · 25 October 2018 · Lang Town & Country Land & New Homes

★★★★★ 5/5

Google

I always receive the highest standard of service from Emma in the Lettings office. She is friendly, conscientious and professional, making sure all communications regarding the property I rent from Lang Town And Country are dealt with immediately and efficiently. I highly recommend Lang Town and Country as a letting agent; as a tenant they make sure you are valued.

Bonny · 25 October 2018 · Lang Town & Country Land & New Homes

★★★★★ 5/5

Google

Garreth and his team have just sold our flat on the waterfront and it has been a pleasure to deal with all of them. Garreth gave us a realistic valuation of which they achieved 90%, compared to completely unrealistic valuations from other agents which would have led to us having to make several reductions. They conducted all the viewings which was a great help to us and when we got an offer, they monitored and chased progress, communicating with us right up to completion. They really earned their fee, which was very reasonable in any case. Highly recommended!

Julian · 25 October 2018 · Lang Town & Country Land & New Homes

★★★★★ 5/5

Google

Great overall experience with Lang Town & Country - both the lettings side and residential sales. I am immensely impressed with the continued contact that the Lang teams have provide. Providing me with a personal email address for Mr Rabin has helped me become 'in the know' with any up and coming properties that are instructed on the market. They personalise their contact and make you feel like you are the only person looking for a property. Although the lettings team were helpful and friendly while out on viewings, myself and my boyfriend decided we would like to buy. The team were helpful in pointing me in the direction of the Sales Team who contacted me immediately. We are first time buyers and felt happy and calm when dealing with the team. We are now in the process of buying a property with Bradley's estate agents but we both wish we were buying with Lang.

Abigail · 25 October 2018 · Lang Town & Country Land & New Homes

★★★★★ 5/5

Google

Lang Town and Country Lettings once again exceeded themselves with a top quality service. They let my flat within a matter of days. This time it was Emma, dealing efficiently with each stage, but the whole team there provide an exemplary service. They are professional, helpful and good at getting the job done. They shine out as a great team. Many thanks!

Zzz · 25 October 2018 · Lang Town & Country Land & New Homes

★★★★★ 5/5

Google

Superb, professional service from start to finish. Langtown delivered what they promised, sold our property quickly and kept us fully informed all the way through to completion. Lovely and friendly, helpful staff. Big thanks to Garreth and Becky. Absolutely nothing to fault. If only all Estate Agencies were like them. We would highly recommend them.

Bridget · 25 October 2018 · Lang Town & Country Land & New Homes

★★★★★ 5/5

Google

We recently sold our 2 bedroom apartment with Lang Town and Country, after being so impressed by the excellent service that they provided a relative. From the start, they were diligent, professional and friendly, we were impressed with the quality of their work and their efficiency. As it turned out, our transaction was a drawn out one and we were often faced with issues that felt overwhelming at the time. They were always on the end of the phone to provide practical solutions and moral support, and if needed, someone would come out to us or meet us in person without hesitation. We would have found the whole process utterly bewildering without Lang. We would recommend them wholeheartedly to anyone.

M · 25 October 2018 · Lang Town & Country Land & New Homes

★★★★★ 5/5

Google

This company leave the competitors in their wake. Prior to selling I visited every agent in my home town to discuss their business procedures and costs and really ask ‘why should I sell via them’. From the first encounter it was apparent LTC were head and shoulders above the rest . The disparity between agents is phenomenal with some well known agents being down right dire. In mine and my wife’s opinion one person stood out amongst a pretty amazing team with Olivia being solely responsible for finding us our dream home. Despite rejecting many newly listed properties Olivia was relentless in searching for a property that suited our needs. She listened to what we wanted and delivered. We personally found her extremely professional with a slick courteous manner. Her presentation , photographs description of our property for sale resulted in 16 viewings booked in the first 3 days , over 900 hits on the website and the property selling for full asking price on day two. I can not recommend this company enough and if you doubt me - try for yourself. Thank you Olivia , Thank you Lang Town and Country.

Andrew · 26 August 2018 · Lang Town & Country Plymstock

★★★★★ 5/5

Google

Top service from Paul and his team keep up the good work 👍 …

Steven · 7 July 2018 · Lang Town & Country Plymstock

★★★★★ 5/5

Google

Excellent service from Paul and his team,great communication from start to finish highly recommend

Simon · 7 July 2018 · Lang Town & Country Plymstock