5/5
Katie & Lucy at Jennings are both super helpful and very accommodating. They are very informed of local market knowledge and I would not hesitate to recommend them enough.
Agent replied · 11 June 2024
thank you for the kind review.

Trusted Agent profile
★★★★★
110 reviews across 2 offices and 2 platforms
Jennings and Barrett has two offices, all in Bexley. Together they have 110 reviews on two platforms, rated 3.3 out of 5 overall.
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Jennings and Barrett's two offices, most reviewed first. Each has its own page.
Showing 103 reviews on Google only. Show every review
5/5
Katie & Lucy at Jennings are both super helpful and very accommodating. They are very informed of local market knowledge and I would not hesitate to recommend them enough.
thank you for the kind review.
1/5
Tried to view a property recently. Didn’t respond to my first email so I called them to arrange a viewing for 4:30pm on Jan 8th as someone had cancelled for that time and they took my name, number and email and said it was confirmed. I went to the property, although I didn’t hear anything from anyone to say they were on the way which I found weird because in my experience any professional estate agents has always called or texted beforehand to confirm they’re on the way. 4:30 came and went and I didn’t hear from anyone, no one showed up, I called multiple times and left a voicemail whilst standing in the rain and up till now no one has called me back to apologise. I left my job early that day because I was very interested in the property. Honestly, the most unprofessional estate agent I’ve ever dealt with.
Hi Kenny, We are sorry that you think we didn't attend to allow you to view the property.Our system automatically sends a reminder e mail when the viewing is put into our diary and I can see that this happened, so please check your junk e mail ( we have no control over e mail settings). David was showing people around from 3.30 pm until 5.15 pm. When nobody arrived at 4.30 he called the number that we had on record , as other potential tenants had got lost trying to find the correct entrance. David was unable to get back to the office on Saturday evening to pick up messages. The property was very popular and we have taken a holding deposit but will readvertise if it becomes available again. We wish you luck in your hunt for a property to rent . Jennings and Barrett
5/5
Jennings & Barrett look after a couple of properties for me. I get regular updates on issues that arise and the actions that have been taken. At all times the staff act in a professional and knowledgeable way and nothing seems to be an issue. I would not hesitate to recommend them to manage a property portfolio.
5/5
I've been working in property for almost 30 years and I've dealt with numerous agents, most of which are shockingly inapt. I've been a client of Jennings & Barrett for 5 years+ and I've only ever received quality honest service at the right price. The team are efficient and the tradesman when required do what they say they'll do at a realistic fee. Having a good agent managing your portfolio makes a big difference when dealing with numerous tenants in numerous locations. I highly recommend Jennings & Barrett.
Thank you for your lovely review Danny.
4/5
Very efficient at being the agents for a property of mine. The staff are friendly and very helpful.
Thank you for your kind review Kevin.
5/5
David Oyegoke from Jennings & barret it was very helpful and professional .All the process of renting went very fast thank you soo much. Really recommend.
Thank you for the lovely review Angelo, we hope that you will be happy in your new home.
4/5
I would like to post our appreciation to one of your agents, David for assisting us in getting the property that we really want. Thank you for all your help, from the start upto all our queries, to we're settling in. 👍👍 …
5/5
Jennings and Barrett has been very good to us. They are very approachable looked after their tenants. David Oyegoke has been helpful, considerate and nice lad. Would definitely recommend Jennings and Barrett.
Thank you for your kind review Jose. We agree, David is lovely .
5/5
Jennings & Barrett have been managing a number of investment properties for me for some years now. They are very professional, efficient and approachable. They dealt with my mother initially and showed much kindness and patience, I am grateful to them for that. I would have no hesitation in recommending them.
Thank you Luisa for your fantastic 5 star review . We hope all is well with your Mother and the family.
4/5
Very efficient at being the agents for a property of mine. The staff are friendly and very helpful.
Thank you for your kind review Kevin.
5/5
David Oyegoke from Jennings & barret it was very helpful and professional .All the process of renting went very fast thank you soo much. Really recommend.
Thank you for the lovely review Angelo, we hope that you will be happy in your new home.
4/5
I would like to post our appreciation to one of your agents, David for assisting us in getting the property that we really want. Thank you for all your help, from the start upto all our queries, to we're settling in. 👍👍 …
5/5
Katie, Lucy and the team are amazing - excellent service. Nothings ever too much trouble, always reply’s back to any enquires promptly, …
5/5
This is my first experience with this company. I think that this company helped me a lot to find a suitable home for me. I want to say a huge thank you to the agent Devid, he helped me with all the questions that I had in the shortest …
Thank you for your lovely review Vaysa.
5/5
Jennings and Barrett has been very good to us. They are very approachable looked after their tenants. David Oyegoke has been helpful, considerate and nice lad. Would definitely recommend Jennings and Barrett.
Thank you for your kind review Jose. We agree, David is lovely .
5/5
I have been having problems with a tenant for several years. I went online for some advice and guidance but was not confident enough to act on my findings. Whilst discussing my problems with a tradesman, I was …
Dear Mits, Thank you for your lovely review.
5/5
We sold our first home through Jennings and Barrett, having asked a few agents to assist we went with Jennings and Barrett for there honest and professional approach. They took the stress out of the sales process by keeping us up to date …
5/5
Jennings & Barrett have been managing a number of investment properties for me for some years now. They are very professional, efficient and approachable. They dealt with my mother initially and showed much kindness and patience, I am grateful to them for that. I would have no hesitation in recommending them.
Thank you Luisa for your fantastic 5 star review . We hope all is well with your Mother and the family.
5/5
The sales and letting teams are very responsive and professional when dealing with issues with our buy to let property.
Thank you for you fantastic review Christopher! We are so happy we could help you with your buy to let property. All the best Jennings & Barrett
1/5
Would not recommend this company to manage your building or block of flats. The communal halls are absent of fire extinguishers for a long time, the grounds are poorly managed, when reporting criminal activity has occurred on the premises to the Jennings and Barrett they could not even be bothered to return a phone call. The gardeners they employ arrive for 10 mins and leave, the place looks a state! The guttering system has been broken so long that water is running down the building and created damp which has turned to mould, this has resulted in the bedroom becoming uninhabitable. Through no option remaining we have had to involve environmental heath to take over this case. This issue has been on going for nearly 2 years, I have seen the management company here physically once! No contact by the block management has ever been received by us, they must have spent their yearly budget on noise complaint letters. This complaint is in no way a representative of Capitol Estates who manage the flat, although slow in their process have been very helpful once prompted.
Hi James, We apologise for the unsatisfactory experience you have had. We have been advising your landlord , along with all of the leaseholders at the development of the works required to the property over a number of years . The leaseholders will need to pay for this work. We cannot spend leaseholders money that we do not have . The removal of fire extinguishers from common parts was as requested by the independent fire risk assessment and this information should be communicated to you by your landlord. I hope that this explains the difficulties we have with regards meeting the leaseholders expectations for very low maintenance costs and the Freeholder obligations as per the lease. It is typical that the agent gets caught in the middle. We hope this clears things up for you. All the best Jennings & Barrett
5/5
Jennings and Barret gave an excellent service selling my late mother's property in Orpington. They were spot on with the valuation, arranged the accompanied viewings and also very professional in their negotiations with the buyer, keeping me informed at all stages. Highly recommended.
Hi Jill, thank you so much for your amazing review. Your feedback is appreciated and very helpful to us. Wishing you all the best Jennings & Barrett
5/5
Rating only, no written review.
Hi Paul, Thank you for your 5 star review! Many thanks Jennings & Barrett
5/5
The sales and letting teams are very responsive and professional when dealing with issues with our buy to let property.PositiveProfessionalism
Thank you for you fantastic review Christopher! We are so happy we could help you with your buy to let property. All the best Jennings & Barrett
1/5
Would not recommend this company to manage your building or block of flats. The communal halls are absent of fire extinguishers for a long time, the grounds are poorly managed, when reporting criminal activity has occurred on the premises to the Jennings and Barrett they could not even be bothered to return a phone call. The gardeners they employ arrive for 10 mins and leave, the place looks a state! The guttering system has been broken so long that water is running down the building and created damp which has turned to mould, this has resulted in the bedroom becoming uninhabitable. Through no option remaining we have had to involve environmental heath to take over this case. This issue has been on going for nearly 2 years, I have seen the management company here physically once! No contact by the block management has ever been received by us, they must have spent their yearly budget on noise complaint letters. This complaint is in no way a representative of Capitol Estates who manage the flat, although slow in their process have been very helpful once prompted.NegativeResponsiveness, Quality, Professionalism, Value
Hi James, We apologise for the unsatisfactory experience you have had. We have been advising your landlord , along with all of the leaseholders at the development of the works required to the property over a number of years . The leaseholders will need to pay for this work. We cannot spend leaseholders money that we do not have . The removal of fire extinguishers from common parts was as requested by the independent fire risk assessment and this information should be communicated to you by your landlord. I hope that this explains the difficulties we have with regards meeting the leaseholders expectations for very low maintenance costs and the Freeholder obligations as per the lease. It is typical that the agent gets caught in the middle. We hope this clears things up for you. All the best Jennings & Barrett
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Bexley (4 Sidcup Hill) has the most, with 59 reviews rated 3.1 out of 5, followed by Bexley (Jennings and Barrett) with 58.
The two Jennings and Barrett offices, by town:
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