5/5
GoogleVery good company. Friendly & easy to deal with. Look after Landlords & tenants with a professional, approachable attitude. Would recommend them.
Trusted Agent profile
Jennings and Barrett estate agents in Bexley
★★★★★
110 reviews across 2 offices and 2 platforms
Jennings and Barrett has two offices, all in Bexley. Together they have 110 reviews on two platforms, rated 3.3 out of 5 overall.
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Our offices
Jennings and Barrett's two offices, most reviewed first. Each has its own page.
Reviews on Google
Showing 103 reviews on Google only. Show every review
Google1/5
GoogleTried to view a property recently. Didn’t respond to my first email so I called them to arrange a viewing for 4:30pm on Jan 8th as someone had cancelled for that time and they took my name, number and email and said it was confirmed. I went to the property, although I didn’t hear anything from anyone to say they were on the way which I found weird because in my experience any professional estate agents has always called or texted beforehand to confirm they’re on the way. 4:30 came and went and I didn’t hear from anyone, no one showed up, I called multiple times and left a voicemail whilst standing in the rain and up till now no one has called me back to apologise. I left my job early that day because I was very interested in the property. Honestly, the most unprofessional estate agent I’ve ever dealt with.
Agent replied · 9 November 2024
Hi Kenny, We are sorry that you think we didn't attend to allow you to view the property.Our system automatically sends a reminder e mail when the viewing is put into our diary and I can see that this happened, so please check your junk e mail ( we have no control over e mail settings). David was showing people around from 3.30 pm until 5.15 pm. When nobody arrived at 4.30 he called the number that we had on record , as other potential tenants had got lost trying to find the correct entrance. David was unable to get back to the office on Saturday evening to pick up messages. The property was very popular and we have taken a holding deposit but will readvertise if it becomes available again. We wish you luck in your hunt for a property to rent . Jennings and Barrett
1/5
GoogleTried to view a property recently. Didn’t respond to my first email so I called them to arrange a viewing for 4:30pm on Jan 8th as someone had cancelled for that time and they took my name, number and email and said it was confirmed. I went to the property, although I didn’t hear anything from anyone to say they were on the way which I found weird because in my experience any professional estate agents has always called or texted beforehand to confirm they’re on the way. 4:30 came and went and I didn’t hear from anyone, no one showed up, I called multiple times and left a voicemail whilst standing in the rain and up till now no one has called me back to apologise. I left my job early that day because I was very interested in the property. Honestly, the most unprofessional estate agent I’ve ever dealt with.
Agent replied · 11 October 2026
Hi Kenny, We are sorry that you think we didn't attend to allow you to view the property.Our system automatically sends a reminder e mail when the viewing is put into our diary and I can see that this happened, so please check your junk e mail ( we have no control over e mail settings). David was showing people around from 3.30 pm until 5.15 pm. When nobody arrived at 4.30 he called the number that we had on record , as other potential tenants had got lost trying to find the correct entrance. David was unable to get back to the office on Saturday evening to pick up messages. The property was very popular and we have taken a holding deposit but will readvertise if it becomes available again. We wish you luck in your hunt for a property to rent . Jennings and Barrett
5/5
GoogleJennings and Barrett are great! Friendly, patient, thorough and quick to find solutions. Highly recommended
Agent replied · 11 December 2024
Thank you Kate for your lovely review
5/5
GoogleRating only, no written review.
Agent replied · 9 November 2024
Thank you for your 5 star review Cristiane.
5/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
Agent replied · 9 November 2024
Thank you for your review Sue.
5/5
GoogleWe have used Katie recently for the letting of our property, she gave us excellent advice and service through the whole process.
Agent replied · 9 November 2024
Thank you Neale for your 5 star review!
5/5
Googlehave worked with Jennings & Barrett for a number of years and both their sales and letting departments provide an excellent service - very efficient and friendly to deal with.
5/5
GoogleKatie & Lucy at Jennings are both super helpful and very accommodating. They are very informed of local market knowledge and I would not hesitate to recommend them enough.
Agent replied · 9 November 2024
thank you for the kind review.
5/5
GoogleJennings & Barrett look after a couple of properties for me. I get regular updates on issues that arise and the actions that have been taken. At all times the staff act in a professional and knowledgeable way and nothing seems to be an issue. I would not hesitate to recommend them to manage a property portfolio.
5/5
GoogleWe sold our first home through Jennings and Barrett, having asked a few agents to assist we went with Jennings and Barrett for there honest and professional approach. They took the stress out of the sales process by keeping us up to date and informed every step of the way. needless to say when we were selling again we contacted Jennings and Barrett to deal with the sale. Would highly recommend. Thank you to Katie and her Team
5/5
GoogleI've been working in property for almost 30 years and I've dealt with numerous agents, most of which are shockingly inapt. I've been a client of Jennings & Barrett for 5 years+ and I've only ever received quality honest service at the right price. The team are efficient and the tradesman when required do what they say they'll do at a realistic fee. Having a good agent managing your portfolio makes a big difference when dealing with numerous tenants in numerous locations. I highly recommend Jennings & Barrett.
Agent replied · 9 November 2024
Thank you for your lovely review Danny.
5/5
GoogleKatie, Lucy and the team are amazing - excellent service. Nothings ever too much trouble, always reply’s back to any enquires promptly, really friendly and professional, wouldn’t hesitate to recommend Katie, Lucy and the team on to anyone looking to buy or rent!
1/5
GoogleIf you value your holding deposit seek an alternative letting agent. This is what to expect: Communication that is beyond poor, you will be left in limbo on the progress of your application. You will have to threaten and be prepared to follow up with legal action before you get taken seriously or get a semblance of a response. It would be more prudent to find an ad in a store window than to use this company and that says a lot. Avoid Avoid Avoid!!
Agent replied · 9 November 2024
Dear Anthony, we have a responsibility to your landlord to ensure that their property is looked after and we manage deposit returns in line with your landlords instructions and the legislation in place to protect tenants. Where there may be a dispute about what is appropriate deductions we work to statutory timescales. We do our best to communicate this and are sorry if you feel this was not the case. We wish you all the best in your new home, The Jennings and Barrett team
5/5
GoogleThis is my first experience with this company. I think that this company helped me a lot to find a suitable home for me. I want to say a huge thank you to the agent Devid, he helped me with all the questions that I had in the shortest possible time, which helped me a lot to move without any misunderstandings. He gave me the impression of an experienced and polite employee. Thank you very much.
Agent replied · 9 November 2024
Thank you for your lovely review Vaysa.
5/5
GoogleI have been having problems with a tenant for several years. I went online for some advice and guidance but was not confident enough to act on my findings. Whilst discussing my problems with a tradesman, I was recommended Jennings. Within a few days of me calling them, Katie came out to see me. Since then they have taken over management and deal directly with the tenants issues. Katie and Lucy have always replied to my emails promptly.
Agent replied · 9 November 2024
Dear Mits, Thank you for your lovely review.
5/5
GoogleRating only, no written review.
Agent replied · 11 June 2024
Thank you for your 5 star review Cristiane.
5/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
Agent replied · 11 June 2024
Thank you for your review Sue.
5/5
GoogleJennings and Barrett are great! Friendly, patient, thorough and quick to find solutions. Highly recommended
Agent replied · 11 June 2024
Thank you Kate for your lovely review
5/5
GoogleVery good company. Friendly & easy to deal with. Look after Landlords & tenants with a professional, approachable attitude. Would recommend them.
5/5
GoogleWe have used Katie recently for the letting of our property, she gave us excellent advice and service through the whole process.
Agent replied · 11 June 2024
Thank you Neale for your 5 star review!
5/5
Googlehave worked with Jennings & Barrett for a number of years and both their sales and letting departments provide an excellent service - very efficient and friendly to deal with.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Jennings and Barrett
Which Jennings and Barrett office has the most reviews?
Bexley (4 Sidcup Hill) has the most, with 59 reviews rated 3.1 out of 5, followed by Bexley (Jennings and Barrett) with 58.
Where are the Jennings and Barrett offices?
The two Jennings and Barrett offices, by town:
- Bexley (4 Sidcup Hill): 4 Sidcup Hill, Sidcup, DA14 6HH, Bexley, DA14 6HH
- Bexley (Jennings and Barrett): Jennings and Barrett, 104 Station Road, Sidcup, Bexley, DA15 7DE
