★★★★★ 5/5
GoogleCustomer service is fantastic. They really do go above and beyond. Highly recommended.
Hazel · 20 May 2020 · Hammond & Stratford Attleborough
Agent replied
Thank you for taking the time to leave us a great review. Your feedback is much appreciated and we're pleased to hear your experience was so positive.
★★★★★ 5/5
GooglePurchased a house through Hammond Lee in Attleborough. Daniel Mackelden was so helpful and nothing was too much trouble. I would highly recommend.
XxLuciMxX · 8 November 2019 · Hammond & Stratford Attleborough
★★★★★ 1/5
GoogleAn absolute shambles showed some people round our house and the estate agents and failed to lock the door when they left! Then instead of apologising made excuses about it being difficult to lock! Very rude and unprofessional! Stay clear of!
Adam · 18 September 2019 · Hammond & Stratford Attleborough
Agent replied
Dear Adam,
We are disappointed to receive your review and take this kind of feedback very seriously. It is a real shame that you felt unable to express this dissatisfaction with us in person so we could work with you in a professional manner to resolve any concerns.
Having spoken with the team and looking back through our records it would appear there may have been some miscommunication regarding locking the door however, at no stage did we make any excuses. The member of the team who carried out the viewing was confident that they had locked the door and apologised to you if this wasn’t the case. We are confused that you have felt the need to raise this again in your review as this was resolved with you in an satisfactory manner during an earlier phone call.
I fully appreciate your house sale falling through with hammondlee would have had a negative effect on your experience however, I can assure you that the team in Attleborough have only ever acted with integrity and provided a friendly, helpful and professional service to you, one which mirrors the service your friends, who recommended us, received.
We wish you all the best with your new agent.
★★★★★ 5/5
GoogleAMAZING SERVICE! Great Communication from all team members. Sold my property nice and quickly even though out of their normal area and happily solved any problems that cropped up without causing me any unnecessary stress. Would happily recommend.
Jean · 18 September 2019 · Hammond & Stratford Attleborough
★★★★★ 5/5
GoogleHaving recently dealt with Hammondlee I felt that the usually stressful process of moving house was made as stress-free as possible. Hammondlee exhibited absolute professionalism from start to finish and consistently demonstrated that nothing was too much to ask. The communication was regular and informative and I especially felt that the assistant branch manager, Rob Brodie, demonstrated exemplary customer service throughout the process. I have already recommended this company to friends and family and will certainly continue to do so!
Aaron · 5 July 2019 · Hammond & Stratford Attleborough
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.