Trusted Agent profile · Norfolk
Verified
★★★★★
269 reviews across 2 offices and 3 platforms
Hammond & Stratford has two offices, in Attleborough and Dereham (Norfolk). Together they have 269 reviews on three platforms, rated 4.9 out of 5 overall.
241
Reviews on Google
All 2 offices
27
Reviews on Facebook
All 2 offices
1
Reviews on The Trusted Agent
All 2 offices
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Hammond & Stratford's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Hammond & Stratford, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
FacebookFirst time I've used Hammond & Strattons and wouldn't hesitate to use them again. Would also recommend to friends.Excellent service, friendly & helpful staff through the entire process.
Thank you Lynne for sharing your experience with us.We wish you all the best for the future and hope we can be of service in the future.Kind regards,Hammond & Stratford
5/5
GoogleVery efficient, with excellent communication skills, nothing too much trouble, would highly recommend.
Dear Michael, Thank you for your 5 star review! We are delighted to hear that you highly recommend us, it means a lot. We wish you all the best and hope we can continue to be of service. Kind regards, Hammond & Stratford
5/5
FacebookI have previously used hammonds in selling a property so was happy to use them again in selling another property, once again they have all been outstandingly helpful, friendly and professional throughout! Thank you to the entire team.
Thank you Helen for sharing your experience with us.We wish you all the best for the future and hope we can be of service in the future.Kind regards,Hammond & Stratford
5/5
FacebookWe worked with Michaela to get our offer accepted on our property and she was extremely helpful and kept in contact with us throughout.Very friendly team!
Thank you Laura for sharing your experience with us.We wish you all the best for the future and hope we can be of service in the future.Kind regards,Hammond & Stratford
5/5
GoogleA really excellent and supportive team. They made the experience of buying and moving house a happier one compared to our previous experiences.
Thank you for your 5 star review
5/5
GoogleFor many years (as a landlord), I have bought and sold through Hammond Lee as was, now Hammond & Stratford, in Attleborough. Always very friendly and approachable, they have given me lots of info, and kept me informed on every aspect of the transactions, and advice. Can't thank the team enough for the care and proffessionalism shown to us over the years.
Hi, Thank you for your 5 star review, it's very much appreciated! We really appreciate your kind comments and the time taken to write this wonderful review. It's great to hear your experience with the Attleborough team. I have passed your kind words on to the team, who are overjoyed with your review. We wish you all the best and hope to be of service again in the future. Kind regards, Hammond & Stratford
5/5
GoogleWe were very pleased with the way this purchase was handled given the difficult circumstances are were kept well informed throughout.
Dear Ronald, Thank you for your 5 star review, it's very much appreciated! We really appreciate your kind comments and the time taken to write this wonderful review. It's great to hear your experience with the team. I have passed your kind words on to the Attleborough team, who are overjoyed with your review. Kind regards, Hammond & Stratford
5/5
GoogleBen green was an asset to your business and I would recommend without a shadow of a doubt. He takes the time to expertly go through lots of options and help in so many way putting my mind at rest
Hi Dave, Thank you so much for your 5 star review! We are so pleased to be able to assist you with all things buying and selling, it's great to hear about your experience with the Attleborough team so far. I have passed your kind comments on to Ben and the team, they were thrilled with your review. We wish you all the best and hope we can continue to be of service. Kind regards, Hammond & Stratford
5/5
GoogleWhat a great team, really had my best interests at heart. I asked loads of questions and they came back quickly with all the info I needed every time. I will use them again and again for growing my buy to let portfolio
Hi Lena, Thank you so much for your 5 star review! We are so pleased to be able to assist you with all things buying, it's great to hear about your experience with the Attleborough team so far. I have passed your kind comments on to the team, they were thrilled with your review. We wish you all the best and hope we can continue to be of service. Kind regards, Hammond & Stratford
5/5
GoogleI really cannot praise Harriet Rolo enough. She was the friendly voice on the other end of the phone who's sheer tenacity and determination held the entire chain together, driving it to a highly satisfactory conclusion. How lovely to find an estate agent who truly cares about her clients. Thank you so much Harriet, how lucky your company are to have such a hard working determined member of the team
Hi Linda, Thank you so much for your 5 star review! We are so pleased to be able to assist you, it's great to hear about your experience with Harriet and the team. I have passed your kind comments on to Harriet and the team, they were thrilled with your review. We wish you all the best and hope you enjoy living in your new home. Kind regards, Hammond & Stratford
5/5
FacebookThe staff were all very helpful and went over and above to help us move .They phoned when they said which was appreappreciated.
5/5
FacebookVery proactive and communicative, providing peace of mind and confidence. I’ve faced a turbulent property market with countless issues buying and selling, made worse by lack-lustre estate agents. Hammond & Stratford though, have totally turned things around. Particular mention to Michaela in Dereham who has persevered with positivity and professionalism to make sure that buyers, and sellers alike, both get the outcome they want. Highly recommend.
5/5
GoogleLovely people, very helpful
Thank you for your 5 star review, it's greatly appreciated.
1/5
GoogleIt's poor that you have to leave 1 star as to me any star represents a credit something this organisation don't deserve on any level please read the previous review that stated negligence in that they can't lock a door.. I also wish I had read it along with recognising this bunch of charlatans are linked to a review I made a year ago Dragon Fly lettings please read that as well.. I viewed a property shown by Lana a young girl who arrived on her push bike blanking me and my son as she rode past. NOT a good start.. Whilst viewing the property she interjected into conversations I had with my son like 'you need your hand held through the decision' in the most condescending tone.. As I was leaving the property Lana stated this isn't for you??? How wrong? As the next day and following a conversation with my son I made an offer 7k under the asking price.. it was allegedly declined initially and I received numerous emails and calls throughout the day trying to pressure me to increase my offer (all documented) from a very young and inexperienced Lana and Lucy who in her defence has been made an absolute fall guy by this shower of a company. But then miraculously as the vendor needed an offer in place to proceed with their purchase it was accepted and maybe even a target needed to be met to achieve fake sales figure that week.. I receive a call to which I was graced by the prescence of Becky I hope my sarcasm graces you as well as hers did me when she said 'congratulations it's your lucky day you have bought your house' WOW.. Great..Based on the news from this individual I instructed a solicitor to begin proceedings, I even emailed Lucy on Mondsy to clarify this.. no response..then on the Tuesday NOT Lana who did all she could to lose a sale.. Not Becky the sarcastic unprofessional (who as someone who has run large sales teams I wouldn't employ)but Lucy was given the task of calling me to state that despite the vendor accepting my offer they had continued viewings something that morally is wrong and I had been outbid.. but did I want to increase my offer therfore creating a Dutch auction.. NO.. prior to any response I suggest you carefully look at the indivuduals in your Attleborough branch. I can easily post call records and emails received. I only wish I had recorded Beckys phone call.. Needless to say if you market a property I like I would rather approach the vendor directly.. #BEWARETHISCOMPANY
Dear Mr Jakes, Thank you for taking the time to leave us a review. All feedback we receive is important as it helps us monitor our service levels and identify ways in which we can improve. We appreciate how upsetting and frustrating it can be when you miss out on a property so naturally we are sorry this was your experience. We would love another opportunity to help you with your property search and to restore your faith in our agency. Please feel free to get in touch with any of our branches on 01603 989010. Kind regards, Hammond & Stratford Head Office
5/5
GoogleMy review of Hammond and Stratford is as follows: Moving home for Alicia and I involved selling our house and buying a suitable bungalow. Thankfully we choose Hammond and Stratford to act for us, resulting in a successful outcome and significantly reducing the stress involved. Following a market appraisal by Ben Green, Area Valuer, and a decision to agree Sole Selling Rights to our agent thereby ensuring a targeted, holistic approach we moved forward. An excellent photo brochure of our house resulted in its sale, subject to contract, within a week. Thanks to our agents recommendation we also had our offer on a bungalow readily accepted. We liked our agent because of the superb, structured manner in which they operated. Our support consultant, Harriet Rollo also provided excellent advice and dealt with any issues that arose effectively and in a timely manner. If you are looking for an estate agent that you can trust to provide you with a first class service with competitive charges, seriously consider employing Hammond and Stratford. Richard Felton 19 February 2022
Dear Mr Felton, Thank you so much for your kind words and lovely 5 star review. We love to receive feedback like this which reaffirms the fantastic work our teams do. It was pleasure helping you sell your property and we wish you all the best in your new home. Kind regards, Hammond & Stratford
4/5
GoogleRating only, no written review.
Thank you for your review.
5/5
FacebookFab service and support in helping me to find a new home. Nothing was too much trouble and they were the only estate agents to keep sending me properties when they were going on the market. Special thank you to Paris who went out of her way in communicating to me and sending me details about a house before it was even on rightmove. If I was selling my house again I would 100% go with them. All the offices I spoke too were just so nice and approachable….makes a change!
5/5
GoogleLovely people, very helpful
Thank you for your 5 star review, it's greatly appreciated.
5/5
GoogleGood estate agents. Better communication and less harassment than other agencies. Would recommend.
Thank you for your 5 star review and recommendation.
5/5
GoogleVery helpful
Thank you for your 5 star review!
5/5
GoogleMoving house is fraught and stressful at the best of times but during a pandemic, with a stamp duty freeze, more agonizing than normal. HammondLee, now HammondStratford, helped and supported us through the whole process. The waiting period seeing potential buyers, getting an offer and proceeding with this through the weeks and days before exchange right through to completion. Support was given in a friendly but professional manner, which helped ease the stresses and strains around the move, and later, by cajoling and encouragement, enabling us to get across the finish line of exchange, then completion, then moving in. We feel sure that should you ask them to sell your house they would support you in the same professional and supportive manner.
Thank you for taking the time to leave us a 5 star review! We're so pleased to hear you had such a positive experience and we really appreciate the recommendation.
5/5
GoogleRating only, no written review.
5/5
GoogleWe bought through Hammondlee but after a month or so wished we had sold our house through them too, if we plan to move in the future this is the estate agent I would use and recommend others to use! The chain was quite large and with added unfortunate circumstances this added to the stress, Becky at the attleborough branch made this as easy as possible for us with chasing certain people up and updating the whole chain, she was always at the end of a phone call or an email to advise or reassure which was above and beyond our expectations as technically we wasn’t her clients! Thank you for giving us confidence in local estate agents and making our move go ahead and as less stressful as possible Becky!PositiveResponsiveness
5/5
GoogleCustomer service is fantastic. They really do go above and beyond. Highly recommended.
Thank you for taking the time to leave us a great review. Your feedback is much appreciated and we're pleased to hear your experience was so positive.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Attleborough has the most, with 268 reviews rated 4.9 out of 5, followed by Dereham with 1.
The two Hammond & Stratford offices, by town:
Yes. In The Trusted Agent 2026 awards: Hammond & Stratford, Attleborough won Gold.
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