5/5
Nice offices, canteen and parking on site, everything supplied you require π β¦
Agent replied Β· 15 June 2024
Thank you for your feedback which is important to us. We look forward to welcoming you back to The Nucleus in the future.

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103 reviews across 4 offices and 1 platform
Glenny has four offices, in Dartford, London (two offices) and Basildon. Together they have 103 reviews on 1 platform, rated 4.5 out of 5 overall.
103
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All 4 offices
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Glenny's four offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Nice offices, canteen and parking on site, everything supplied you require π β¦
Thank you for your feedback which is important to us. We look forward to welcoming you back to The Nucleus in the future.
5/5
Nucleus is a good location near the dartford crossing and M25 interchange. Parking on site with a permit toilet facility. are kept clean
Thank you for taking the time to write this review and we look forward to welcoming you back to The Nucleus in the future
4/5
Rating only, no written review.
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5/5
Rating only, no written review.
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4/5
Rating only, no written review.
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5/5
Rating only, no written review.
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5/5
Rating only, no written review.
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2/5
Bloody traffic
Thank you for taking the time to submit this review. Unfortunately I agree that traffic can be a challenge occassionally.
5/5
Helpful receptionist
Thank you for taking the time to submit this review. We like to pride ourselves on the friendliness of our team here at The Nucleus
5/5
Great for small businesses
Thank you for your review Asen, I am please that The Nucleus was able to provide services that met you requirements
5/5
Big carpark and close to M25
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4/5
Not parking please. All busy. But okay all other...
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4/5
Easy to get to. Ok parking. Dont forget to get a carpark permit. Good facilities. Decent cafe
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1/5
Oh my word, where do i start! I have been trying to rent a business unit and the following has been my experience: 1) Agent shows me a unit, says i need to move fast to get in so i call him the same day to say i want it. I am told that they will arrange the paperwork and away we go. After almost a week of silence and ignoring my calls i'm told we have to increase our offer as they have someone else who now wants the unit despite being told we had it a week prior. At this point we loose the unit because the price increased beyond our budget, despite the agent saying last minute to increase the term would get it from the other company. In reality they had two customers that were being played against each other. 2) The next unit with the same agent we are pressured to move quickly, so we agree to take the unit on viewing, but stated we needed to move fast as we had a deadline. The agent the fails to make contact anf ignores many calls until finally answering, only to say they were waiting to find out if we wanted the unit (clearly had forgotten every conversation up to this point) 3) We agree a rate for the unit and are told to await a response from the landlord. But rather than call or chase the landlord the agent send an email and does nooooooothing. So a week later and after many ignored phone calls and messages i finally get a response, only to find they hadn't done anything. 4) We request the legal agreement so we can sign, pay deposit and move forward. After at first trying to get a deposit out of us that was worth half a years rent we came to a sensible agreement. However! On receiving the paperwork we also receive a request to pay for the buildings insurance. This was not an unreasonable amount or request, however the paperwork stated the landlord paid this fee. When speaking to the agent this seems to have been an oversight, and its common for the landlord to pass this cost to the tenant. Overall the customer service has been appalling, i even complained to the main office of glenny in our town regarding the dodgy behavior of our agent, only to be passed onto him the next time we called.
1/5
Dealing with this company. Waste of time. Looking for a unit in Essex, found a reasonable one. Agent starts ignoring my calls, leave a voicemail, nothing. So I used a different phone to call him on. He answers straight away. How funny. So that's 2 different reviews that state , calls are ignored. That's the last time I ever use this company.
3/5
Rating only, no written review.
4/5
Clean and friendly place
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4/5
Nice offices. Car park it's really busy
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4/5
Very nice office!! Parking is a real mare !!
3/5
Rating only, no written review.
4/5
Rating only, no written review.
5/5
Clean and good
5/5
The nucleus is a great meeting point at the dartford crossing m25 interchange. Many businesses operate from here and theres also an on site cafe producing some pretty descent food and refreshment. Only negative point is the mobile phone signal is pretty poor which given its location is hard to believe.
3/5
The biggest issue with this building is it's poor location. Difficult to get to and from due to the closeness to the Dartford crossing. Also not near too many shops. Very little parking on site. With Β£60 parking tickets if you dont get a permit. Air conditioning is badly setup either too cold or not working. Also internet speeds are slow. Appear to be routed via a VPN to their head office before going out to the web proper.
Thank you for taking the time to submit this review. Your feedback is very important to us and I would be more than happy to discuss any points. Please feel free to come and talk to me.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Dartford has the most, with 91 reviews rated 4.6 out of 5, followed by London (Unex Tower) with 7.
The four Glenny offices, by town:
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