Finns estate agents in Sandwich and Canterbury

★★★★★ 5/5

Google

Excellent, friendly and efficient service.

Fiona · 14 June 2022 · Finns Canterbury

★★★★★ 2/5

Google

Nobody answers the phone. I have to fill in masses of information and give all my details over before they answer a simple question. In response to your reply. I have double checked and it was most definitely you. My contact would have come in via the website and the reply sent to my e-mail. You wouldn't have had either of those to be able to check them. I was just asking if a guarantor would be acceptable and received a reply stating to organise a viewing I would need to give an awful lot of information. I called several times to say that I did not need to arrange a viewing just yet just a query but no response. This was terribly disappointing as the property is now stc. I have 7 years in my current property that my Landlord wishes to sell, which we have added value to and never missed a rental payment and was looking for a home that we would be in for at least 7, most likely 10 years due to the high school my children won't be starting at for another 5 years.

Stacey · 14 June 2022 · Finns Canterbury

★★★★★ 5/5

Google

I am delighted with the high quality professional services I’ve received from Finn’s. From first contact to completion I felt absolute confidence in the advice I was given and the thoroughness of experienced professionals who really know the market. Highly recommend as best in Canterbury.

Mags · 14 June 2022 · Finns Canterbury

★★★★★ 5/5

Google

In my 25+ years experience of letting agents, they have largely all been the same, very nice until they get you in a property and then callous, unreasonable and often unobtainable. Finn's are quite the opposite. They are without doubt the nicest, most caring bunch of letting agents I've ever experienced. Genuine people who somehow have managed to remain human despite working in the property industry. Which letting agent I use has never been a factor when deciding where to rent. Now it will be if I ever need to move again and I wouldn't want to use anyone other than Finn's.

Motley · 14 June 2022 · Finns Canterbury

★★★★★ 1/5

Yell

Worst experience so far as a tenant

Worst experience so far as a tenant with a lettings agent. Rude, sarcastic employees. Communication is shocking, we seem to be doing their admin for the property which is taking a lot of time out of our actual jobs. If you are tenants, avoid miles and barr at all costs.

JoshW-285 · 11 March 2022 · Finns Canterbury

★★★★★ 2/5

Google

Loved the pics of the property online, but when I called the agent wasn't very nice, felt like she was brushing me off and not interested in helping. I understand the current market is a bit crazy and lots of people after properties to rent and buy, but you never know if that could change... So trying to be courteous and engaging with clients might be advisable. After that experience we've decided to go elsewhere and I don't think we would contact them in the future either. Such a shame as I really wanted to rent the property, but couldn't deal with an agent that came across as condescending.NegativeProfessionalism

Leticia · 25 August 2021 · Finns Canterbury

★★★★★ 5/5

Google

Rating only, no written review.

Dawn · 14 June 2021 · Finns Sandwich

★★★★★ 2/5

Google

Rating only, no written review.

Marc · 14 June 2021 · Finns Sandwich

★★★★★ 3/5

Google

Not great at communicating

Lynne · 14 June 2021 · Finns Sandwich

★★★★★ 5/5

Google

Finn's help us on the rental side. Kate Hadlow is my main contact there and I cannot speak more highly of her efficient, reliable, common sense approach. I always feel confident that I will get an excellent service from her.PositiveResponsiveness, Professionalism

Carey · 14 June 2021 · Finns Sandwich

★★★★★ 3/5

Google

Rating only, no written review.

Samantha · 14 June 2021 · Finns Canterbury

★★★★★ 5/5

Google

Very helpful

Michael · 14 June 2021 · Finns Canterbury

★★★★★ 1/5

Google

I was the first person to view a rental property with them, I told them I would take the property without a viewing because we wanted it do much, but we were told we had to have a viewing, after the viewing we said yes we love it , we can pay the deposit now, was told she had to let all four of us view the property then they would present it to the landlord, we told them we would do anything to have this property. Received an email telling me they are going with another couple who can put a considerable amount up front, we were never given that option, I have told them I will give a year rental up front. Won't even consider us, seems like someone took a back hander. Shame they didn't come to us , it could have been considerably more. Nice way of working, very unprofessional I think, tried to make a complaint, but they will cover each others backs, making excuses for each other. They won't even pass it along to the landlord for him to have a choice in the matter.NegativeProfessionalism

Debra · 14 June 2021 · Finns Canterbury

★★★★★ 1/5

Yell

Never Again, Disappointed

Poor sale info communication.Incompatible buyer viewings.Several deadicated sale progress advisors instead of one as we were told.When i called for info " We are not dealing with that now its with our sales progress advisor".Our latest one had left, leaving us chasing around staff to get information ..ended up calling the Deal branch to get them to contact Ramsgate. Only to be told our sale had fallen.through.Unrealistic hope of sale of our property to 'very keen buyers' , one of which was a cash buyer.Considerable wasted expense completing buyers demands.Only to have all 3 sales fall through.First call from M&B since November to 'Touch base'Nothing to do with Covid, Brexit or the weather, just an unsatisfying disappointing service.Not Recommend

StevenRos1 · 29 January 2021 · Finns Canterbury

★★★★★ 5/5

Google

Rating only, no written review.

Daniel · 14 June 2020 · Finns Sandwich

★★★★★ 4/5

Google

Letting off this company was really easy with no hassle.

Andrew · 14 June 2020 · Finns Sandwich

★★★★★ 5/5

Google

From a buyer's perspective Finn's of Sandwich provided a professional service. Communication was exceptional and would highly recommend. A well deserved 5*!

Gaz · 14 June 2020 · Finns Sandwich

★★★★★ 5/5

Google

Great friendly pub :)

Steve · 14 June 2020 · Finns Canterbury

★★★★★ 5/5

Google

We've used Finn's as a letting agent twice. Fair and reasonable.

Richard · 14 June 2020 · Finns Canterbury

★★★★★ 1/5

Google

Do not use the letting side of Finn's. They are not professional, constantly moaning about the landlord. The property I rented should not have been rented out in its condition. The itinerary they did, was not even close to the actual condition of the property. They apparently had it professionally cleaned before moving in, but it was very dirty. On their inspections while I was there, they said it was being kept immaculate and yet they had the nerve to email me on how to clean and what products to use when moving out. On check out she was running her hand on the units etc to see if it was clean because I said I had cleaned it myself. I have rented before with different agents but never been treated so condescending or discourteous until now.

Donliza · 14 June 2020 · Finns Canterbury

★★★★★ 5/5

Google

Had the pleasure of dealing with Finn's during the purchase of our new house, they were by far the most straight talking and proactive agent I've come across. Managed the chain very well with regular contact, would recommend to anyone and use again.

Consult · 14 June 2020 · Finns Canterbury

★★★★★ 5/5

Google

Finns Sandwich were extremely efficient and helpful when we were buying our house earlier this year. Demi and Emma were fantastic. Highly recommend.

Emma · 15 June 2019 · Finns Sandwich

★★★★★ 5/5

Google

Superb Customer service thank you. Finns are efficient, knowledgeable and thorough, what more could you ask for. I would definitely recommend them and I wouldn't hesitate to use them again should the opportunity arise

Jane · 15 June 2019 · Finns Sandwich

★★★★★ 1/5

Google

Awful company to deal with if you're a tenant. The fees as extortionate! They are the only company that have ever charged me a renewal tenancy contract fee and advising me there was no other option available unless I signed in for a year. Once they see you're happy and settled then the demands to the landlord starts for the rent increases! The highest we had was over £300 a month! Was so glad when I moved away from them.

Regina · 15 June 2019 · Finns Sandwich