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Durrants reviews

4.1

★★★★★ Great

45 reviews across 2 offices and 2 platforms

www.durrants.com

Durrants has 45 reviews across two offices (Beccles and Harleston) and two platforms, rated 4.1 out of 5 overall. Durrants has the most, 44. Checked 9 October 2026.

Google logo

4.1 / 5

44

Reviews on Google

All 2 offices

View Agents logo

5.0 / 5

1

Reviews on View Agents

All 2 offices

Reviews may appear on more than one platform. A review shared by several offices is counted once.

Our offices

Durrants's two offices, most reviewed first. Each has its own page.

Latest reviews from every Durrants office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

My wife and I have recently used Durrants for both our sale and purchase, and the whole team in Beccles has been quite frankly marvellous! It’s been a bit of a rollercoaster, given some external complications, but the team has guided us through the process in a really professional and friendly way. I would highly recommend using Durrants and in particular the Beccles branch. Whilst it was a team effort, I’d like to personally thank Koryn, Lisa, Caroline and Vanessa, who have been on hand throughout and who have had to deal with us at our most ‘needy’. The purchase of our dream home would not have been possible without you. Thank you all so much

William · 22 June 2026 · Durrants

5/5

Google

From the moment I started the process I knew I was in good hands. Selling your house is a daunting prospect but the guys at Durrants were amazing - in particular Koryn, who kept me updated throughout the process. I would highly recommend Durrants and the team at Beccles. Both for selling and buying a property. They really care about their clients and that makes a real difference when you are making huge decisions in your life like houses. A massive thank you guys.

Mandy · 20 November 2025 · Durrants

5/5

Google

Excellent experience with Durrants Beccles. From start to finish in 6 weeks! Koryn especially and the whole team have been fantastic! Super responsive, always chasing to ensure progress was being made, and no question unanswered. This was my first house sale and Koryn was so helpful and reassuring. Would highly recommend selling with Durrants. The whole process has been swift and stress free! Thanks so much for making my first house sale so easy!

Elizabeth · 20 November 2025 · Durrants

5/5

Google

Sensitively managed moving my elderly mother and made what could have been a stressful situation, so much easier. And sold the house quickly and efficiently!!

Kirsty · 20 October 2025 · Durrants

3/5

Google

Ok

William · 20 October 2025 · Durrants

1/5

Google

Extremely disappointed with Durrants. Emails went unanswered, calls never returned, and whenever we asked for Koryn we were told she was “on the other line” but she never called back. She admitted they had other properties to focus on, making it clear ours wasn’t a priority. They never chased leads or kept us in the loop with anything, a complete contrast to the service we’re now getting from our current agents. We were charged £420 for “marketing and photography” yet saw no marketing whatsoever, not even a sign outside. Their contract is also very misleading, with a hidden two-week notice period added on to the 12 weeks. Everyone should read it carefully before signing. If your property isn’t worth millions, don’t bother with Durrants. Poor communication, no effort, and an attitude that shows they simply don’t care.

Joseph · 20 September 2025 · Durrants

5/5

Google

We recently completed on a house sale with Durrants Beccles office. Koryn and team were professional, personable and accessible throughout. Good local knowledge of the area and market assisted the sale. Their attitude and excellent …

Rachel · 22 April 2025 · Durrants

5/5

Google

In Simple Terms... OUTSTANDING !! Caroline Starr was just that a "STAR" when it came to helping us as First Time Buyers sort thru all of the ins and outs of purchasing our first home. The amazing thing was... Caroline was not "Our" estate …

James · 22 April 2025 · Durrants

5/5

Google

Myself and my partner recently purchased our first home, and I cannot express enough how grateful I am to have had the incredible team Durrants in Beccles helping us, especially Koryn. From start to finish, everyone’s service was nothing …

Lucy · 22 April 2025 · Durrants

5/5

Google

Rating only, no written review.

JONATHAN · 6 April 2025 · Durrants

5/5

Google

Both Koryn and Nick from the Beccles office went above and beyond to help with the purchase of my new home. With their proactive professional attitude I would definitely use this branch if I were to ever sell.

Maxine · 20 March 2025 · Durrants

5/5

Google

Koryn was so helpful throughout the whole purchasing process. I was kept up to date regularly throughout the process and couldn’t ask for a quicker response to email enquires. The Beccles team were amazing at solving any issues I had and kept the house purchase on track and completing on the house within 3 months.

Jess · 20 March 2025 · Durrants

5/5

Google

We bought through Durrants and they were one of the few bright spots in the exceptionally challenging move. Koryn in particular was exceptionally helpful, professional and calm and constantly kept us up to date. Would definitely recommend using them.

Clare · 20 March 2025 · Durrants

5/5

Google

Excellent staff and wonderful team. Helped all the way through from the first day to the last

Harriet · 18 March 2025 · Durrants

5/5

Google

From start to finish, Koryn and her team provided a brilliant, first class service, keeping a long, rather tricky sale process on track and over the line, communicating well and keeping everyone informed of progress, finding solutions to issues as they arose and providing invaluable support and advice throughout. Highly recommended.

Sarah · 16 March 2025 · Durrants

5/5

Google

First class service from Koryn, Caroline and the team. Friendly, efficient and speedy - we couldn’t have asked for more and would certainly recommend to anyone looking for an agent to market their property.

Ann · 1 March 2025 · Durrants

5/5

Google

A found this Estate Agent to be friendly and professional in their approach to buyers. Thanks for a smooth process!

Jane · 3 February 2025 · Durrants

3/5

Google

Rating only, no written review.

Allan · 4 January 2025 · Durrants

5/5

Google

From start to finish an absolute pleasure to deal with on my house sale. Communication throughout was great & it felt like a very friendly & personal service, like I was their only client. Wouldn't hesitate to use them again & would highly recommend them. Thanks Koryn, Lisa ,Caroline & team.

John · 5 December 2024 · Durrants

5/5

Google

We were extremely pleased with the service provided and considered the staff to be exceptional both in the office and for their helpfulness during several visits to the house of our choice and the eventual purchase . Thank you

David · 5 December 2024 · Durrants

5/5

Google

We recently completed on a house sale with Durrants Beccles office. Koryn and team were professional, personable and accessible throughout. Good local knowledge of the area and market assisted the sale. Their attitude and excellent communication really gives them the edge with regard to service. The whole experience from beginning to end was positive. We would not hesitate to recommend Durrants Beccles office.

Rachel · 7 November 2024 · Durrants

5/5

Google

We purchased a property via Durrants, they provided very friendly and professional service, would recommend to anyone in need of their services.

Daniel · 5 November 2024 · Durrants

5/5

Google

Friendly and professional. Can't really ask for more.

Adrian · 20 March 2024 · Durrants

5/5

Google

Rating only, no written review.

Simon · 20 March 2024 · Durrants

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Durrants

How many reviews does Durrants have?

Durrants has 45 reviews across its two offices, rated 4.1 out of 5 overall: 44 on Google, 1 on View Agents. A review that appears on several offices' pages, such as the company's Trustpilot, is counted once. Checked 9 October 2026.

Which Durrants office has the most reviews?

Durrants has the most, with 44 reviews rated 4.1 out of 5, followed by Durrants with 1.

Where are Durrants's offices?

Durrants, 10 New Market NR34 9HA; Durrants, 32-34 The Thoroughfare IP20 9AU.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.