★★★★★ 1/5
GoogleNever again!
Ádám · 15 June 2019 · Dart & Partners Teignmouth
Agent replied · 13 June 2024
Dear Mr Jenei
Thank you for taking the time to review Dart & Partners' services, although we are somewhat confused as to why you have given us a one star review.
You will recall that your wife initially viewed a rental property with us in Dawlish on 27 September last year at a block viewing session along with 7 other applicants.
Following on from this, there were three separate applications received, all of which were submitted to the landlord to consider. As you are aware, the landlord decided to proceed with your application and you were notified of this immediately and also that we needed further information from you in order for the application to proceed.
At this stage you will also recall that we made it very clear that, until the referencing had been completed, it would be unwise for you to give notice to end the tenancy at your current property.
As you are also aware the landlord then unfortunately had to completely withdraw the property from the rental market due to entirely unforeseen circumstances. We contacted you immediately to let you know and also to see if we could help to find an alternative property for you to rent.
You were not charged any fees by us and we did nothing other than act professionally and courteously at all times. The situation, that we assume has led to the one star review, was entirely outside our control although we did our best to limit any impact this may have had.
We would be happy to discuss the situation further and I can be contacted personally at chris@dartandpartners.com or on 01626 879741.
Yours sincerely
Chris Hall
Director
★★★★★ 5/5
GoogleFriendly helpful people
Mark · 15 June 2019 · Dart & Partners Teignmouth
★★★★★ 3/5
GoogleA typical estate agent. Very friendly staff.
Grass · 15 June 2019 · Dart & Partners Teignmouth
★★★★★ 5/5
GoogleI always had positive experiences when dealing with Dart and partners, would highly reccomend
Sam · 15 June 2019 · Dart & Partners Teignmouth
★★★★★ 1/5
GoogleAfter moving out 3 weeks ago and chasing daily, they have still not responded to our requests for our deposit back. When speaking to the staff they are rude and dismissive, and were throughout our tenancy. Communication has been poor always, lettings department are awful to deal with. After explaining to us that they would help as much as possible when notifying us that our tenancy would be ending in late November (by quickly dropping an envelope through the door and scurrying away, no phone call or prior warning and 10 days after our baby was born) they have been a nightmare to deal with. After the 14 day statutory period elapsed for them to return our deposit we were sent a list of superficial ridiculous points that would require "works" to rectify. Including removal of flowers we left for the landlord upon departure. That was 7 days ago and after daily emails from us we still have had no response. Apparently once you have left a property you are no longer a concern. Families beware of renting through this company.
Roxanne · 15 June 2019 · Dart & Partners Teignmouth
★★★★★ 5/5
GoogleThese guys truly are amazing. We had been getting let down for nearly a year with another Estate Agent, so sort the advice of Paul. He listed our property and then handed the reigns to Joanne, who got a Sale Agreed within 2 weeks. Very hardworking, professional and I would not hesitate to recommend the team to anyone looking for their services.
Dan · 15 June 2019 · Dart & Partners Teignmouth
★★★★★ 5/5
GoogleDart acted as our letting agent for 8 years, and provided an excellent service throughout that time. The staff are always cheerful and helpful, and they always responded to any communications quickly which was important to me. They secured good quality tenants, and when occasional problems occurred, they acted promptly to inform me and resolve them. Sub contractors used for property maintenance were always at a reasonable rate. We had a few tenancy changes and these always went smoothly with minimum void time between them. The eventual sale of the flat was co-ordinated smoothly which was pleasing, as this can be difficult with tenants in situ. I would definitely recommend and use them again
Steve · 15 June 2019 · Dart & Partners Teignmouth
Agent replied · 13 June 2024
Dear Mr Peat
Many thanks for your review of our services, it is greatly appreciated.
Kind regards
Chris Hall
Director
★★★★★ 5/5
GoogleThere was no doubt that we were going to use Dart and Partners to sell our house. In the first week we had over seven viewing booked and it was under offer within an week of going on the market. The communication and marketing stragedy is excellent! Their reputation really did exceed my expectation. Highly recommend! My property sold smoothly!
DanandSerena · 15 June 2019 · Dart & Partners Teignmouth
★★★★★ 5/5
GoogleRating only, no written review.
Martin · 15 June 2018 · Dart & Partners Teignmouth
★★★★★ 3/5
GoogleRating only, no written review.
M · 15 June 2018 · Dart & Partners Teignmouth
★★★★★ 1/5
GoogleSurprisingly unhelpful, and rude over a simple request and was very shocked with the customer service
Claire · 15 June 2018 · Dart & Partners Teignmouth
Agent replied · 13 June 2024
17/10/2017
Hi Claire
As we have not heard back, and as nobody in the business recalls having had any dealings with you, we will have to assume that your review has been left for Dart & Partners in error.
Chris Hall, Director
______________________________________________________________________________________________________
5/10/2017
Hi Claire
Thanks for your feedback although having spoken with staff across our three offices nobody has any recollection or record of having had any recent dealings with you.
Would you please be so kind as to call me personally on 01626 879741 so we can discuss your concerns and hopefully address any issues that you may have?
Chris Hall, Director
★★★★★ 5/5
GoogleThe staff are working very hard to sell our property, everything you would expect from a good estate agent.
John · 15 June 2018 · Dart & Partners Teignmouth
★★★★★ 5/5
GoogleI have dealt with Dart and Partners several times over the years, both in a personal capacity (buying my home) and professionally (in relation to property development opportunities). They are well staffed, and have an excellent local reputation and strong market presence.
Ian Roach
Director
Roach Planning and Environment Limited
Teignmouth, Devon
Ian · 15 June 2018 · Dart & Partners Teignmouth
★★★★★ 5/5
GoogleRating only, no written review.
Adrian · 15 June 2017 · Dart & Partners Teignmouth
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
