5/5
Rating only, no written review.
Trusted Agent profile
★★★★★
173 reviews across 2 offices and 2 platforms
Countryside Homes Home Counties East has two offices, in London and Runwell. Together they have 173 reviews on two platforms, rated 4.3 out of 5 overall.
Countryside Homes Home Counties East's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Rating only, no written review.
5/5
Went today to enquire more about a three bed house for sale, Donna was incredibly friendly and knowledgeable. The area is lovely green and quiet, perfect for young families.
5/5
We purchased a new build in Brookfield…
We purchased a new build in Brookfield Estate and from the sales team and builders, Michelle, Phil & Paul were so accommodating on every aspect of the build from start to finish, the new home is extremely warm in these cold months, thankyou from Mike and Amanda
1/5
I will never buy another home from Countryside.
Poor build quality and the worst customer care team I have ever had the misfortune to come across.
5/5
Great service
Had a great experience buying a new build from countryside homes. Justine at calico grove was really nice and always helped us with anything we needed. Really happy with our home and the services we received.
4/5
Rating only, no written review.
1/5
Appalling service, worst ever experience with a house builder
Countryside Homes have treated me appallingly from the start. We reserved a new build plot with them, then about a month later, despite our reservation, they put the plot in a buying scheme, which meant we could no longer buy it. We chose another plot and, 3 months later, without any kind of discussion or notification with/to me, they sold it to someone else. Again. So, twice in a row, we reserved a plot with them and they just sold it from under us. Over three months, I made multiple attempts to contact Countryside, to discuss our arrangements. They wanted me to reduce the price of our house, which I said I was open to, but then they continued to ignore me and not return calls or answer emails, so we had zero contact or discussion. I called their offices and was told they’d get back to me, but they didn’t. I sent emails and they were all ignored, from the local sales rep right up to their head of sales. They used an intermediary, ‘Move with Us’, and while they were more responsive to me, they never managed to persuade Countryside Homes to actually contact me.In short, Countryside Homes are extremely unprofessional and you cannot trust anything they say, in my experience. My advice would be to have nothing to do with them, there are a lot of their competitors who will treat you with some respect.
4/5
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5/5
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3/5
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5/5
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3/5
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4/5
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5/5
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5/5
Beautiful new development
3/5
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5/5
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5/5
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4/5
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5/5
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1/5
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5/5
Son and daughter live there
5/5
We do a lot of work over here and the houses are really nice and the area is very well presented.
3/5
Rating only, no written review.
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London has the most, with 98 reviews rated 4.2 out of 5, followed by Runwell with 75.