Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleWe have just sold our House through Colebrook Sturrock, Sandwich branch, in April 2026. From initial valuation to completing on our sale took just 7 weeks and was incredibly stress free. Our sale was handled by Sarah who has been fantastic from start to finish. This is not a one-off experience as we have bought and sold houses through Sarah before and can honestly say that she is, hands down, the best estate agent we have ever dealt with!
Sarah really knows her stuff, but above all she’s a great communicator with a human touch, which really does make both buying and selling a pleasure.
We have had the best experience and wouldn’t hesitate to recommend Colebrook Sturrock.⭐️⭐️⭐️⭐️⭐️
Leila · 14 April 2026 · Colebrook Sturrock - Walmer Sandwich
★★★★★ 5/5
GoogleHelen showed my partner and I round several properties recently and was beyond professional and friendly.
Unfortunately the property we ended up purchasing was at another agency, but given our experience I wouldn't hesitate to go Helen again in the future.
Chris · 31 March 2026 · Colebrook Sturrock - Walmer Hawkinge
★★★★★ 1/5
GoogleAbsolutely useless liars, they never ring you back after saying they will, I waited for emails multiple times from them that they said they will send and never even received a single one to my inbox, they clearly can't be bothered to put the work in and just string you along, all they do is waste valuable time.
Billy · 14 November 2025 · Colebrook Sturrock - Walmer Hawkinge
★★★★★ 1/5
GoogleNever been but seems bad
Evan · 14 October 2025 · Colebrook Sturrock - Walmer Hawkinge
★★★★★ 5/5
GoogleI wanted to personally thank Toby Caufield for his assistance in resolving a dispute with the seller of a property I recently purchased in Deal. The dispute was nothing to do with Colebrook Sturrock and thus he would have been well within his rights to ignore the issue at hand but he didn't and went the extra mile to assist. I will certainly purchase from them again in the future and highly recommend to others.
Matthew · 15 March 2025 · Colebrook Sturrock - Walmer Walmer
★★★★★ 1/5
GoogleThe Sales Team at Colebrook Sturrock in Sandwich are biased, disrespectful and seem to lack the skills required to handle negotiations with tact.
When we found out that the house we wanted had been suddenly taken off the market the year before, we asked for the current owners to confirm that they would still sell to us if their onward purchase fell through for any reason, i.e. would they consider moving into rented accommodation?
This is an extremely common request and one that we had fulfilled in the sale of our own property however, Philip King (Sales Manager), had the audacity to call us naive for merely suggesting it.
Given how much money can be spent on searches and surveys before exchange of contracts, we wanted some assurance that we weren't going to meet the same fate as the previous potential buyer.
The negotiations after our viewing were simply embarrassing and we were shocked that Colebrook Sturrock entertained some of the proposed sale conditions from the sellers. For example, they had requested a £10,000 non-refundable payment in the event that we decide to withdraw from the purchase and this was even before they had accepted our offer, and before we had the opportunity to request searches and inspections
An estate agent with any sense of integrity would understand that such a request straddles the line of ethics this early on in a transaction.
Anyhow, later on but immediately after we received our mortgage offer we requested access for a Homebuyer Survey. Sarah (another member of the sales team) was extremely rude and suggested that we had left it to the last minute to commission a survey and asked if we had made the sellers aware that we wanted one. She reiterated that the sellers wanted to exchange contracts at this point and we felt this was an attempt to rush through the entire process. They knew very well that we had only just received our mortgage offer.
Firstly, a survey is the next logical step after receiving a mortgage offer so it should have come as no surprise to the agent, and secondly, in line with their own policy, any communications between the buyers and sellers should be made through them. Why would they not consider that we would want to commission a survey for a 44 year old home? Lynne (sales team) also felt it necessary to advise us that surveys are not compulsory and we again felt this was an attempt to rush us through the process.
We then had a bit of back and forth regarding inspections for the gas and electricity because the sellers couldn't tell us when they were last safety checked. This coincided with a request from us to bring completion forward by a week so that we may take advantage of a reduction in land tax. Lynne was rather aggressive in her approach to us and passed on that the sellers would only agree to that if we exchanged contracts in the following two days and as such, leaving us no time to book safety checks and review the reports.
Had we not have loved the property so much, we would not have have continued on with Colebrook Sturrock. It was very clear that they were over familiar with the sellers and it reflected in their level of professionalism throughout the transaction.
If you're an experienced buyer who knows how to negotiate, Colebrook Sturrock will not be able to meet your needs and are sure to disappoint. They do not value buyers, only sellers.
Do your research and look elsewhere.
Nicola · 5 June 2024 · Colebrook Sturrock - Walmer Sandwich
★★★★★ 1/5
GoogleVery disappointed with recent service. We have used Colebrook Sturrock for eight years. They used to be professional - prompt and attentive. Sadly their service has deteriorated in recent years. They found us a tenant who trashed our house and did very little to prevent this from happening (inspections were not carried out on time) or to enforce the contract. We had to go to the courts to evict the tenants. They refuse to collect the rent from the tenant as stipulated in the agreement. Avoid.
Stephen · 18 May 2024 · Colebrook Sturrock - Walmer Sandwich
★★★★★ 5/5
GoogleVery professional & friendly. Recommended to all
THEGIFTBOX · 17 April 2024 · Colebrook Sturrock - Walmer Walmer
★★★★★ 5/5
GoogleNice atmosphere, friendly helpful staff. Drinks and snacks always maintain a high standard.
Anne · 13 April 2024 · Colebrook Sturrock - Walmer Sandwich
★★★★★ 5/5
GoogleSarah and her team were amazing from start to finish. They were friendly, easy to reach and knowledgable. The sale of my house went through quickly and smoothly as they really are experts in properties. Would highly recommend Sarah and will go to her again in the future.
Dan · 13 April 2024 · Colebrook Sturrock - Walmer Sandwich
★★★★★ 5/5
GoogleColebrook Sturrock looked after our house for many years while it was rented out. They did so with such care and professionalism, significantly reducing all those stresses often associated with renting property. So when it came to selling this house, we looked no further. Here again, Colebrook Sturrock's thoughtfulness and professionalism was evident throughout. We were kept constantly informed about the progress of visits and responses, and when it came to receiving an offer, they ensured everything went smoothly to a successful conclusion for all concerned. I only have praise for Colebrook Sturrock and their lettings and sales teams.
Paul · 13 April 2024 · Colebrook Sturrock - Walmer Sandwich
★★★★★ 5/5
GoogleRating only, no written review.
Antony · 27 March 2024 · Colebrook Sturrock - Walmer Hawkinge
★★★★★ 4/5
GoogleGreat value although some products have reduced in size but not the price.
John · 16 September 2023 · Colebrook Sturrock - Walmer Sandwich
★★★★★ 5/5
GoogleColebrook Sturrock's Deal office have handled the marketing of our property in St Margaret's Bay with skill and understanding. Their advice and feedback have been excellent. Highly recommended.
Paul · 18 April 2023 · Colebrook Sturrock - Walmer Walmer
★★★★★ 5/5
GoogleClaire was an absolute dream to deal with, very polite and welcoming. Thank you again guys!
Would 100% use again.
Tom · 14 April 2023 · Colebrook Sturrock - Walmer Sandwich
★★★★★ 5/5
GoogleGreat service from Kelli and the team!
Miranda · 16 April 2022 · Colebrook Sturrock - Walmer Canterbury
★★★★★ 5/5
GoogleThe team at Colebrook Sturrock could not be more helpful, courteous and friendly. Throughout my property sale, they were always quick to respond and provide information about the sale's progress, and gave excellent advice throughout. Very highly recommended.
Matt · 16 April 2022 · Colebrook Sturrock - Walmer Sandwich
★★★★★ 1/5
GoogleThey are ok as long as you are buying and not renting. If you rent I dont believe the same amount of care is given in any sense.
Smallville · 14 April 2022 · Colebrook Sturrock - Walmer Sandwich
★★★★★ 5/5
GoogleColebrooks are a top class agent. Friendly staff, expert knowledge, proper prices, efficient and trustworthy.
Michael · 14 April 2022 · Colebrook Sturrock - Walmer Sandwich
★★★★★ 3/5
GoogleRating only, no written review.
Monkey7587 · 29 March 2022 · Colebrook Sturrock - Walmer Hawkinge
★★★★★ 5/5
GoogleRating only, no written review.
Michaela · 29 March 2022 · Colebrook Sturrock - Walmer Hawkinge
★★★★★ 5/5
GoogleRating only, no written review.
Terry · 18 April 2021 · Colebrook Sturrock - Walmer Walmer
★★★★★ 5/5
GoogleA very good experience with the lettings manager and the team overall. Sorted everything out for me and found a tenant within just a few days. Very good service and happy to recommend.
Richard · 16 April 2021 · Colebrook Sturrock - Walmer Sandwich
★★★★★ 5/5
GoogleWe rented a property in Sandwich through Colebrook Sturrock and found the service exceptional. Everyone is very friendly and professional, and whenever I emailed them with a problem or a question they would call me straight away to resolve it. A refreshing change to some letting agents we've had in the past!
John · 16 April 2021 · Colebrook Sturrock - Walmer Sandwich
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
