5/5
GoogleMy wife & I had a property show around over the weekend with Lucie Norkett, who was so professional and efficient in organising this that everything was made so easy. Lucy was very easy going, honest and transparent with information and …
Trusted Agent profile
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Cameron Estate Agents in West Drayton and Uxbridge
★★★★★
2,148 reviews across 2 offices and 4 platforms
Cameron Estate Agents has two offices, in West Drayton and Uxbridge. Together they have 2,148 reviews on four platforms, rated 4.7 out of 5 overall.
1,964
Reviews on Google
All 2 offices
3
Reviews on Facebook
Business-wide
2
Reviews on Yell
All 2 offices
179
Reviews on Trustpilot
Business-wide
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Our offices
Cameron Estate Agents's two offices, most reviewed first. Each has its own page.
Awards
The Trusted Agent 2026 results for Cameron Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Cameron Estate Agents is among EA Masters 2026 winners.
- SilverEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in two years, the group and its branches: 2026, 2020.
EA Masters by year, 2020
2020 1 award EA Masters 2020 winners
- WinnerEA Masters 2020: Best Estate Agent Guide 2021 award winning agency, Lettings, London
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
ESTAS
Cameron Estate Agents and its branches won ESTAS awards in one year, most recently 2025.
ESTAS winners in one year, the group and its branches: 2025.
ESTAS awards by year, 2025
2025 2 Bronze and 2 Best in Postcode across two branches ESTAS 2025 winners
- BronzeESTAS 2025: Sales, South East (Herts & Middx)West Drayton
- Best in PostcodeESTAS Best in Postcode 2025: UB7, Sales & Lettings (Landlords & Tenants)West Drayton
- BronzeESTAS 2025: Lettings (Tenants), South East (Herts & Middx)Uxbridge
- Best in PostcodeESTAS Best in Postcode 2025: UB8, Lettings (Tenants)Uxbridge
Source: ESTAS winners lists, as published, linked by year.
Latest reviews from every Cameron Estate Agents office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleI am planning to buy my first home so I approached many estate companies. The most responsive estate agents are from Cameron. …
5/5
GoogleFrom the first day I got in contact with the branch I had great results. Once I started to work with them to look for my new home, Lucie was very helpful and honest, while showing us the properties, that helped us to decide in what where …
5/5
GoogleI have been renting since 2013 and being an international student in the UK at these pandemic times couldn't be harder but Ketan from Cameron had promised to move me in within a week's time (fastest ever) and that is what was delivered …
5/5
GoogleI would like to thank Nicola for a great service, efficient and very professional. We made the decision to rent the first property we went to see via Cameron as we liked it. Although we had some difficult situation due to our notice period …
5/5
GoogleWe have been dealing with this excellent agency in our search for a property to purchase in London. The service has been outstanding and we have been extremely impressed with their willingness to accommodate our last minute viewing …
4/5
GoogleKetan Tailor is remarkably knowledgable in his role, and is particularly good at getting tenants quickly and at a good price, and is extremely responsive in communication, e.g. phone, etc. The only complaint I have with the company, not …
5/5
GoogleExcellent Lettings Director, easily the BEST in my experience. Always provides well vetted great tenants. …
2/5
GoogleUnfortunately have had very mixed experiences with Camerons (which would have been a 1 star, but added an extra star for the awesome Esmerelda!). We were tenants managed by Camerons for 2.5 years. …
4/5
GoogleHaving used Cameron for the past two years as a tenant I've had a mixed experience, completely based on the Property Manager overseeing my rental at the time. Nicole who I believe no longer works at the company was dismissive of maintenance …
5/5
GoogleCameron is one of the best agency in London. They were the first agency i contacted in London and i didn’t regret that. Mr Keitan Taylor was extremely professional with his service. He took care of our requests and requirements, and made …
5/5
GoogleI have dealt with Esmeralda Diergaardt at Cameron's West Drayton Office during my daughters occupancy at Apartment3 Station House. I must say that throughout that period , whenever we had any issues or required information, Esmeralda was on …
5/5
GoogleI love the Cameron agency. In few days our life was changed to the best way . I would like to say SPECIAL THANKS FOR NICOLA TADMAN, our agent from Cameron , she was very efficient si gave me confidence and she was ready every moment to …
5/5
GoogleThe Cameron team in West Drayton with Ketan and Nicola in the lead are always super professional. We’ve been getting there help with our two flats at padcroft for over a year and they are always there for us regardless of what it is. …
5/5
GoogleHave been a tenant with Cameron’s for 2 years. Cannot say enough good things about all my interactions and requests, which have been primarily handled by Esmerelda. She has always been very responsive, professional and promptly supportive …
1/5
GoogleAbsoule shambles of a company. The property management team are rude and incredibly lazy. If you want anything done, do not go with this company. I had to contact the site managers myself in order to get my balcony door fixed. It took over …
Agent replied · 12 June 2024
Dear Lilithz Zafiro This would appear to be a fake review as I cannot locate anyone by your name … More
4/5
GoogleWe have an overall good experience with Cameron. So far we have rented two apartments from them. The first one was really disappointing & handed over to us in an unprofessional condition but the second apartment is good. …
5/5
GoogleI have always found Cameron estate agents, professional reliable and efficient. I have had good tenants in my property, with payments received on time and maintenance work rapidly actioned. From the accounts and maintenance side of my …
5/5
GoogleA massive thanks to Simeon Emanus for dealing with viewings and always being professional and smiling and a massive thanks to Charlotte Hood who is the reason why i came back to Cameron because i know her work rate and her dedication to get …
5/5
GoogleI have been a tenant through Cameron for 4 years in West Drayton area. I have had a positive experience in interacting with Senior Property Manager Charley Murray who handled our tenancy, and effectively managed comms with the landlord. The …
1/5
TrustpilotVery poor service
Very poor service. Was not phoned back for over a week, finally managed to book a viewing and then day before I was told that someone else took the property and my appointment was cancelled. I have been waiting for over a week to sort this with them and not once did they mention any holding fees! Will not be contacting them again.
Agent replied · 4 October 2026
Thank you for your review Paulina. In such a busy market properties are often taken immediately by perspective tenants and in your case is was right to cancel your viewing as it would have wasted your time as another tenant had already paid a deposit. In line with the vast majority of reputable Agents, Cameron do not remove property from the market until a financial commitment is made. Please do contact me directly if I can help you with your property search.
1/5
TrustpilotThe worst estate agent I delt with
The worst estate agent I delt with, no customer service, customer has to do all phone calls and followups they only take commission
Agent replied · 4 October 2026
This comment is from a 1 review malicious actor who is not a customer of Cameron and will be reported to Trustpilot for removal.
5/5
GoogleRating only, no written review.
Agent replied · 12 June 2024
Many thanks for your five star review Margal. Regards, Ketan.
1/5
GoogleI wish to give them below 0 zero. 31 years in London I never encountered such terrible ppl. I am a Muslim female living by myself. The pictures below show how i received the flat. I am always in bed due to my Fibromyalgia condition, therefore, hardly I used the other rooms. Now after 4 years of their prejudice, rude and arrogant attitude I finally left it professionally cleaned and fumigated. Yet they still keeping my deposit which i should have had 2 months ago but only heard from them a couple days ago, they deducted over £300 from my deposit for normal wear and tear. They are very unfair team who were trained to defeat you with lies to get as much money out of you and use the situations against you. Stay away.
Agent replied · 12 June 2024
Dear Navnav Thank you for your review. I am pleased that we now reached an agreement with regards to your deposit. You have accepted responsibility for the extensive damage you caused to the property and the cleaning charges. It’s a shame that you did not approach Cameron directly with your concerns but choose to resort to Social Media. I take exception to your suggestion that you have not been treated fairly. The all-female and diverse Property Management team at Cameron have always gone the extra mile to assist you in every way possible, as Cameron do with all customers of this Agency. For example, one of my property managers attended site to assist you moving items from the ground floor to your apartment as you were unable to and asked for help. A really good example of Cameron going the extra mile. You have often been very aggressive and rude to members of my team who are simply trying to help you. All telephone calls are recorded and Cameron have cctv in the office with audio and visual recoding capability. Upon review, I have not found a shred of evidence to support your suggestion. Your personal attack on my staff and unfounded accusations are not helpful or in any way true My team are trained property professionals trying to always offer first class customer service to all customers as witnessed by the hundreds of 5 star reviews received to date. Please note, a customer who left a negative review of a legal firm on the Trust Pilot website has been ordered to pay £25,000 in libel damages. Please see the following link:- https://www.bbc.co.uk/news/technology-55981600 Cameron welcome genuine reviews, both good and bad. However, reviewers are fully accountable for the content of their posts and should exercise caution to ensure that all reviews are based on fact and not fiction. If I can assist you any further, please contact me directly. I wish you well in your new home. Karolina Buczynska Head of Property Management MARLA MNAEA karolina@cameron.co
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Cameron Estate Agents
Which Cameron Estate Agents office has the most reviews?
West Drayton has the most, with 1,273 reviews rated 4.7 out of 5, followed by Uxbridge with 1,055.
Where are the Cameron Estate Agents offices?
The two Cameron Estate Agents offices, by town:
- Uxbridge: 195 High Street, Uxbridge, UB8 1LB
- West Drayton: Cameron House, 21-23 High Street, West Drayton, UB7 7QG
Has Cameron Estate Agents won any awards?
Yes. In The Trusted Agent 2026 awards, Uxbridge won Platinum and West Drayton won Platinum. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 5 other industry awards since 2020.
