Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotExperience with Cameron EA.
My overall experience with Cameron EA was quite good. They helping a lot, sorting out any problems quick, responding to any enquiries fast. If I didn't have to relocate I would probably still stay with them. James Wensley helped me with everything when it came to terminating my tenancy agreement paper work etc. and contacted me just next day after inventory check report was ready to explain me everything and sort out the deposit. I can definitely recommend James and Cameron EA.
Kacper · 22 September 2022 · Cameron Estate Agents West Drayton
★★★★★ 5/5
TrustpilotThe experience of finding a home was…
The experience of finding a home was guided by Scott Sharples who was always receptive, understanding, very prompt with replying, communicating with us effectively and caring about us, the tenants, which I think is an amazing and a rare thing. He was the most professional agent we have had contact with in London so far.
Andreea · 22 September 2022 · Cameron Estate Agents West Drayton
★★★★★ 5/5
TrustpilotAhmad came across extremely…professional
Ahmad came across extremely professional whilst dealing with our enquiry. The viewing went great and we decided to go ahead. He is an asset to the company.
Naheed · 22 September 2022 · Cameron Estate Agents West Drayton
★★★★★ 5/5
TrustpilotNow with Cameron West Drayton 7 years
Now with Cameron West Drayton 7 years. No voids and service that cannot be faulted. Great team have everything in hand from advice on market trends to marketing and property management.
Highly recommended!
Prashant · 22 September 2022 · Cameron Estate Agents West Drayton
★★★★★ 5/5
TrustpilotBest letting agent I ever dealt with
Best letting agent I ever dealt with. Scot got it let within 48hrs at higher price than I thought. SCOT 10/10 always comes through. Highly recommended
Mohammad · 22 September 2022 · Cameron Estate Agents West Drayton
★★★★★ 5/5
TrustpilotKetan Tailor, a professional with a heart.
Ketan Tailor, is a very professional, polite person, with a great understanding to your needs. He's ready to answer any questions, no matter how busy he is.
From our first interaction I felt like I've known Ketan for years and i also felt I'm in very good hands.
Eva · 22 September 2022 · Cameron Estate Agents West Drayton
★★★★★ 5/5
Trustpilotgood communication
My liason with the property manager has been very good. She is on the ball and communicates well with me as the landlord. Not everything goes smoothly as we know and she makes it easier to deal with the problems that inevitably crop up. Not all property managers are like this! She has been the best one so far.
Sarah · 22 September 2022 · Cameron Estate Agents West Drayton
★★★★★ 5/5
TrustpilotI have been renting my property with…
I have been renting my property with Camerons for over 10 years and have found their service to be excellent. Esmerelda Diergaardt always goes above and beyond.
Michael · 22 September 2022 · Cameron Estate Agents West Drayton
★★★★★ 5/5
TrustpilotGood experience:)
We are very pleased that we met a very professional team. Mr.Ketan was very helpful, he knew what we were looking for and what we need. We hope to live in a new place soon. Thank you and we wish you professional success.
Thanks
Regards
Grzegorz · 22 September 2022 · Cameron Estate Agents West Drayton
★★★★★ 5/5
TrustpilotOver 10 years of dealing - OUSTANDING!!!
Had the pleasure of dealing with the entire staff of both the sales and lettings teams for over 10 years now!
Managing several residential properties for us, it has been a blissful experience thus far; in particular Ketan Tailor (Lettings Manager) where we have become friends yet still maintain that professional service and care.
Strongly recommend and couldn’t leave a stronger view.
To the team at Cameron - thank you keep it up!!
Mo · 22 September 2022 · Cameron Estate Agents West Drayton
★★★★★ 5/5
TrustpilotNicola and Ketan were very helpful and…
Nicola and Ketan were very helpful and they were so polite. It's very good support from Cameron especially with Nicola. Happy with their services.
Venkatesh · 22 September 2022 · Cameron Estate Agents West Drayton
★★★★★ 5/5
TrustpilotScott was brilliant
Scott was brilliant, 100% recommended.
Benjamin · 22 September 2022 · Cameron Estate Agents West Drayton
★★★★★ 1/5
TrustpilotI would give 0 starts if it was an option.
The woman I dealt with (Nicola Tadman) she was extremely unprofessional and dismissive. She lacked basic communication skills. I went for a viewing for a 1bdr property in West Drayton. They accepted my offer to rent the place however they retracted the offer a week later with very little explanation. I tried to open some form of communication with Nicola however she completely ignored any of my concerns or questions, I understand that there may be reasons to retract an offer, but basic manners is a bare minimum when dealing with any company. I also paid a holding fee which I was told would be refunded. It has been over a week and Cameron have still kept my money which shows further dishonesty from this estate agent. This is a terrible estate agent that should invest in training their staff basic customer service skills.
EDIT:
The company found this review so embarrassing that they made an attempt to fabricate 10 new reviews after my reviews. All made within the past day. (22 to 23 Sept) Clearly a desperate attempt to hide the multiple terrible reviews this company has on Trust pilot.
The issue in question wasn't the reason my property was rejected. It was the lack of communication and overall robot like responses from Nicola. I tried to engage with Nicola on the phone to understand the situation. She was rude and dismissive. You're dealing with people not numbers. Try and show some empathy.
SJ · 21 September 2022 · Cameron Estate Agents West Drayton
Agent replied · 12 June 2024
Thank you for your review, although that’s not what happened, is it SJ?
The fact is that you applied to rent an apartment through this Agency but on the application chose to omit significant adverse financial credit history.
Your references were processed via Homelet, our third party service provider, and your application failed for this reason.
When advised of this by Nicola, you claimed that you ‘had forgotten’ to mention the above, which was surprising.
Despite the above, you were refunded your deposit in full.
Cameron are always willing to assist tenants where possible, but can only do so if the tenant supplies correct, full and accurate information. Sadly, you did not.
Nicola was in touch with you regularly throughout the whole process, so your review is refuted as it bears little relationship to the truth.
★★★★★ 1/5
TrustpilotI am Landlord of 56B B...close...Rd
I am Landlord of 56B B...close...Rd, and my name is Amir Ham...d. I am giving this information so the company can easily identify me. I originally had full management letting agreement with Cameron Estate Agents in West Drayton, London, which is currently changed to Rent collect letting agreement. My relationship started with them a year ago.
The company has committed following deceptive, arrogant and unacceptable acts (documentary evidence available):
1. Making tenant to switch off the electric water heater (through their engineers) and then reporting “no hot “water in My property.
2. Sending their engineer (they call them sergeants) to my property without my permission under the guise of “emergency” to look at the issue they created themselves purposefully to charge me for the work, through their engineer. I have independent engineer report as proof. I also had informed them. I have emergency insurance.
3. Invoicing me for the visit of their engineer in emergency , while I had emergency insurance
4. Ignoring or not answering my questions in emails when challenged about their tactics and behavior, and diverting real issues through lies and false statements.
5. Over charging me for their commission and making me go through onerous process to claim it back
6. All the above has caused, and is still causing me tremendous distress and financial loss.
7. When I complained their staff and even chief executive behaved in a arrogant way and falsely accusing me of inappropriate behavior rather than reply to my complaint. Then dismissed my claims without reason even when I presented documentary evidence of all above.
If they reply to this, you will see the arrogance in their reply and the baseless accusations they make.
I am putting this review in the public interest to make them aware in good faith. To all landlords out there who are in business with them, please be vigilant and extremely careful. To all those thinking of doing business with them, do it at your own peril. Judge it for yourself.
Anon · 2 September 2022 · Cameron Estate Agents West Drayton
Agent replied · 12 June 2024
Sir,
Your review is mendacious; your account of the matters referenced are refuted in full and unsupported by any credible evidence.
All issues raised by you have been contemporaneously dealt with by the Cameron property management team in minute detail.
Despite this you have further escalated matters and have asked for an independent adjudication by TPO, (as is your right) who are yet to rule.
For this reason I do not intend to play this out on Social Media. It’s a shame you chose to do the opposite.
To also give context, Cameron are ARLA licensed Letting Agents adhering to the highest regulatory standards, have been in business for 28 years, have thousands of satisfied customers and five star reviews.
Complaints like yours occur virtually never.
I have no further comment and look forward to the TPO handing down their independent, evidence based decision
Ketan Tailor
Lettings Director MARLA
★★★★★ 1/5
TrustpilotIf I could give these horrific agents a…
If I could give these horrific agents a - I would. I lived in the same property for 10 year. I unfortunately couldn’t move as had a drop in income so was trapped with no repairs ever being done on the property there rude almost verging on nasty staff never giving a dam. When I finally moved out because the property got sold I was told I had to have the house professionally cleaned even though the house was sold and not getting rented out again. The new owners had already said they were ripping everything out, I had to spend £390 on getting a house cleaned for carpets and kitchen to be gutted. When trying to get my deposit back they tired billing me for all sorts of petty things again which was at no loss to the previous owner as the house was already sold! Absolutely disgusting creatures who work for this company. The staff there never stay long I think I had a new property manager each year each one seeming worst than that last! If you can rent through any other agent I would strongly advise you do!
Michelle · 2 September 2022 · Cameron Estate Agents West Drayton
Agent replied · 12 June 2024
Thank you for your review Michelle although I must disagree with its content.
Upon reviewing our records, I am pleased to confirm that you received 100% of your deposit despite dilapidations being noted on the checkout report. I can also confirm that any repairs reported to our Property Management Team during your tenancy had swiftly been addressed and discussed with yourself.
Cameron have been trading for 28 years, are ARLA licensed Agents adhering to the highest professional standards, and are proud to have thousands of satisfied customers & verified five star Google and Allagents reviews.
★★★★★ 5/5
GoogleI rented a flat through Cameron when I was still overseas. Scott was really helpful in terms of guiding me through the process of renting a flat in the UK, as well as assisting me to deal with all the matters regarding the tenancy accordingly. Please be assured that Cameron is a great estate agent if you are looking for flats in the UK.PositiveResponsiveness, Quality, Professionalism
Cheuk · 29 August 2022 · Cameron Estate Agents Uxbridge
★★★★★ 5/5
GoogleHello Team,
Thank you so much for all your help and support in the past one year and for the …
Vamsi · 22 August 2022 · Cameron Estate Agents West Drayton
★★★★★ 5/5
GoogleI had a wonderful experience with Cameron Estate and the team are always there to help, highly recommend 👍🏼 …
Milad · 22 August 2022 · Cameron Estate Agents West Drayton
★★★★★ 5/5
GoogleKetan was fantastic, extremely helpful with every query I had. Very professional, informative and friendly. He found my new home and it is perfect for me can't thank him enough for all the hard work and dedication. Nothing was too much …
Sunita · 22 August 2022 · Cameron Estate Agents West Drayton
★★★★★ 5/5
GoogleThank you Adam for working with us of the past few months, you have been very professional and your attention to detail is impeccable. …
Andrew · 22 August 2022 · Cameron Estate Agents West Drayton
★★★★★ 5/5
GoogleAhmad the sales manager at the West Drayton branch was absolutely amazing! He made the whole process super easy from the start and was very knowledgable in his field. He was very friendly and professional and made me feel really …
Lubana · 22 August 2022 · Cameron Estate Agents West Drayton
★★★★★ 5/5
GoogleCameron to me so far is the best agent as far as our renting goes. They are very quick in response and very active in getting viewings. Ever since hand our property to them, every week at least 2-4 viewing per week and we are very rewarded …
David · 22 August 2022 · Cameron Estate Agents West Drayton
★★★★★ 5/5
GoogleI found my new home (fingers crossed) with Cameron Estate Agents. Adam Harris was my first point of contact- very professional and friendly and showed me that he was listening to my requirements. Made the whole process very easy. Then I was …
Jaz · 22 August 2022 · Cameron Estate Agents West Drayton
★★★★★ 1/5
GoogleFirst agency that I had to deal with and the last one probably for a while. Horrible experience from the beginning until the end. I had a lot of issued in the flat (every month), everything was handled with huge delays and unprofessional …
A · 22 August 2022 · Cameron Estate Agents West Drayton
Agent replied · 22 April 2026
Dear A,
I have reviewed the maintenance issues reported throughout your stay at the … More
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