5/5
GoogleRating only, no written review.
Trusted Agent profile
Verified
Cameron Estate Agents in West Drayton and Uxbridge
★★★★★
2,152 reviews across 2 offices and 4 platforms
Cameron Estate Agents has two offices, in West Drayton and Uxbridge. Together they have 2,152 reviews on four platforms, rated 4.7 out of 5 overall.
1,968
Reviews on Google
All 2 offices
3
Reviews on Facebook
Business-wide
2
Reviews on Yell
All 2 offices
179
Reviews on Trustpilot
Business-wide
Our offices
Cameron Estate Agents's two offices, most reviewed first. Each has its own page.
Latest reviews from every Cameron Estate Agents office
Newest first, from every platform, with the office each review is about. First names only.
Google3/5
GoogleNicola was great, she was responsive and everything went smoothly with the pre-checks and everything. It was just a shock moving into the place and finding old trash! Everywhere was unclean all the surfaces were left as found… grease on the tables, the kitchenette, toilet seats with stains, shower full of lime stains, food remains in the couches, I pulled up my mattress to uncover a pile of garbage!! Literally!! They put up a good service but when it came to the gritty nitty details, they’re definitely lacking.
Agent replied · 23 November 2024
Dear Ahmad, Thank you for your review and I am pleased to see the process with my colleague Nicola was smooth and that Nicola was responsive during the process. It is however unfortunate that you felt the property was not cleaned to a standard.The property was professionally cleaned by the previous tenant and the landlord arranged further cleaning after his contractors had completed their work. I understand there were some omissions with the cleaning and we have offered to invite cleaners to the property. I understand moving homes can be a stressful time, we are here to support all our tenants and to ensure tenant are satisfied. Please feel free to contact me directly if you would like to discuss this matter further. Regards Ketan Tailor MARLA Lettings Director
5/5
TrustpilotCamerons Estate Agents
I have dealt with quite a few Estate Agents and I have to admit that Cameron's are one of the best. They are very responsive and keep me updated on all the rentals. Janet Palmer is excellent at communicating and responds in a timely manner. Highly recommended.
5/5
GoogleMy husband and I moved into our newly rented apartment about a month ago and we are so glad and grateful to the property management team leader at Cameron Estate Agency, James Wensley for his prompt response to our concerns and all other maintenance related issues. Thank you James!
Agent replied · 11 March 2025
Thank you for your 5 Star review for James. Ketan Tailor MARLA Lettings Director
5/5
TrustpilotI had a fantastic experience with Ketan
I had a fantastic experience with Cameron Estate Agent, thanks to Ketan's exceptional support throughout the entire process. From start to finish, he was professional, responsive, and always ready to assist with any questions or concerns I had. His guidance made everything smooth and stress-free, and I truly appreciated his dedication to ensuring a positive experience. I highly recommend Ketan and the team at Cameron for anyone looking for a reliable and supportive estate agent!
5/5
GoogleJames Wensley provided exceptional assistance with my housing and repair-related questions. His professionalism and dedication ensured all my concerns were promptly addressed. Highly recommended!
5/5
GoogleCouldn't ask for a better experience
Agent replied · 28 August 2024
Dear Karilyne, Thank you for your 5 star review! … More
5/5
GoogleThey provide an excellent and professional service.
Agent replied · 28 February 2025
Dear Mr Mak, Thank you for your 5-star review and your long standing business. … More
5/5
GoogleExcellent service from Maya Watson and Cameron Estate Agent West drayton! They found us a perfect property that matched our needs in no time. Maya is a very professional and responsive person. She helped me out during my entire time searching for a property.
Agent replied · 5 May 2025
Thumbs up Etzaz, thank you for the review. Maya was so pleased to hear of your feedback and positive words. … More
5/5
TrustpilotGreat service from Nicola Tadman!!!
5/5
GoogleKirsty was informative, helpful and professional. She went above and beyond to make sure we understood the process of change in tenants. It made for a very smooth changeover. We were very grateful .
Agent replied · 5 May 2025
Hi Gary, it was great to see your review and has been a while since we last met. … More
1/5
TrustpilotI incurred a financial loss of £2200
I incurred a financial loss of £2200 due to the actions of Aston McSharry, an employee of Cameron Estate Agency. When the sale was agreed upon, Aston McSharry failed to provide crucial information regarding the tenant residing in the property. Specifically, I was informed that the tenant was a private tenant who would vacate the property once the sale was finalized. However, it was later revealed that the tenant was, in fact, a council tenant. My solicitor completed the searches and inquiry process within three months, and we were prepared to close the sale. At this point, Cameron Estate Agency informed us that the tenant refused to vacate the property, necessitating an eviction order from the court. Despite waiting for ten months, no resolution was forthcoming, and my solicitor ultimately closed my file, resulting in a fee of £2200. This situation could have been entirely avoided had Aston McSharry provided accurate information regarding the tenant's status from the outset. Had I been aware that the tenant was a council tenant, I would not have proceeded with the sale, thereby saving myself the £2200 that I have now lost.
Agent replied · 11 May 2026
Thank you for your feedback, Sanj. We are sorry to hear about the frustration and financial loss you have experienced during the property purchase process. At Cameron Estate Agents, we take all concerns seriously and strive to provide transparency and professionalism at every step of the buying process. We would like to address your concerns directly. After reviewing the file in detail, we cannot see any evidence that Aston McSharry misled you in any way and believe there may have been a misunderstanding regarding the tenant's status. The tenant in the property was a private tenant, placed there by another local letting agent. While we understood that the tenant would vacate the property upon expiration of their notice, the fact that they chose not to leave was unfortunately out of our control. As you were aware, the tenant stated that they would vacate once the notice period ended, but despite this, they refused to do so. The property owner, through their letting agent, followed the correct legal procedure to initiate the eviction process. However, we understand that you were unable to continue waiting for the process to be completed. This situation, unfortunately, caused considerable delays for you, the property owner, and ourselves, leading to significant financial losses on all sides. We recognise that this has been a frustrating experience for you, and we genuinely regret the inconvenience this caused. As a gesture of goodwill, we would be more than happy to discuss the matter further and explore any way we can assist you in the future. Although the actions of a tenant are beyond anyone’s control, Cameron are committed to improving and reviewing our internal processes. Thank you for your feedback, and once again, we apologise for the inconvenience this situation has caused. Please don’t hesitate to contact us directly if you would like to discuss this further. Clive Edwards Sales Director MNAEA
1/5
Googlethey are about there money, disgraceful estate agent, while in the property alot of work I asked them todo and never got done. Property got put up for 30 day auction but was only told with 25 days left, could have bought property myself, was only told it was being sold when they called and said they had some viewings which is disgusting behaviour from an estate agent, on the viewing spoke to agent and asked how will property be sold and was stated sold as seen so can give Property back as is and not to worry about inventory check. I vacated the property got company to clean, but obviously wear and tear from some living in a property, expecting my deposit back it full they have picked many tings which the property already had when I received it, example dirty old curtains which was in the original inventory check. The day of returning keys,said I needed to be out of Property by 12 which I was and inventory check would happen same time, took time off work to be there waited over 30 mins for no one to attend called James who was rude and dismissive, asked to drop keys to office i told him someone should be here and I don't have the time, he said 'I don't want to have to charge you an extra day' For them not attending when they originally said. if you can stay away from Camerons by all costs, I just wish I could give less than 1 star. wrote a previous review which somehome has vanished.
Agent replied · 11 December 2024
Dear Mst Bigga, Thank you for taking the time to leave your review. I am very sorry to hear that you feel this way about your experience with us. Cameron always strives to provide the best service possible, and I take concerns like yours seriously. I understand that you raised concerns about the requested work on the property. Please be assured that any issues brought to our attention were resolved promptly. However, there was one outstanding matter that Cameron followed up on multiple times without receiving a response from you. I regret any inconvenience this may have caused but want to assure you that Cameron was proactive in trying to resolve all maintenance concerns. Regarding the notice period, I would like to clarify that you were given two months' notice in full compliance with the required regulations. This timeline is standard practice and is intended to give tenants ample time to make necessary arrangements. Regarding the inventory check and deposit deductions proposal, the property was vacated with wear and tear beyond reasonable expectations. While it is acknowledged that some items were part of the original inventory, the property was assessed based on its condition at the time of your departure. Additionally, the cleanliness of the property at checkout fell short of the expected standard throughout all areas. If you believe any deductions were unfair, we remain open to negotiating the proposal made. However, should Cameron be unable to reach a mutual agreement, either party may escalate this matter further through the proper channels, such as the deposit protection scheme, to ensure an impartial resolution. I also apologise for any confusion or inconvenience caused on the day of your key handover. I would like to clarify that the checkout was always scheduled for 2:00 PM, not 12:00 PM, as mentioned in your review. Cameron has no power to remove any reviews from Google. Your duplicate review is visible under a different but similar profile on the review platform, and we would kindly request that you remove the duplicate review you have submitted. This helps to ensure clarity and fairness on the platform and avoids Google deeming your reviews to be an abuse of their rules. I hope this clarifies the situation and demonstrates our commitment to addressing your concerns. If you would like to discuss this further, please do not hesitate to contact me directly. Karolina Buczynska Director of Property Management & Compliance
5/5
GoogleRating only, no written review.
5/5
TrustpilotExperienced and Knowledgeable People
Looking back at my emails I realised Cameron has managed my properties for ten years. I still have correspondence from Ketan ten years ago! Recently Ketan and Maya found tenants for my latest property, and the process was so smooth and easy that it didn’t interfere with my annual holiday. I appreciated they dealt with the whole process and found good tenants while I was away. While other agencies seem to have a high turnover of staff, it is comforting to know Cameron have a core team of truly experienced and knowledgeable people. Also a big thank you to James for handling the smooth transition of the property and getting it ready for the new tenants. I highly recommend Cameron to manage your property.
5/5
TrustpilotNew Tenant Experience
They made the entire process seamless without hassles. I will recommend them anyday anytime.
5/5
TrustpilotCouldn’t recommend these guys more
Couldn’t thank the team enough for helping me purchase my first home. Thanks to Harry it’s been nothing but a straightforward pleasant experience.
5/5
TrustpilotThe estate agent is very polite and…
The estate agent is very polite and knows his craft. Thanks to Mathew
5/5
GoogleMy husband and I were looking to rent our own apartment after living with family members for some months. I came across the Suffield lodge on Zoopla and it ticked all our boxes. We immediately got in touch with Cameron agency who’s in …
Agent replied · 22 October 2024
Hi Suliat, Thank you for your 5 star review for Jaleel. I wish you many happy years in your … More
5/5
GoogleI have been corresponding with James Wensley who's been very prompt in responding and has been helpful with every request.
Agent replied · 22 October 2024
Hello A C, Really appreciate your review for James. Thank you Ketan Tailor MARLA Lettings Director
5/5
TrustpilotVery positive service…
Very positive pre and post purchase experience with Cameron Estate Agents.Harry has been particularly helpful throughout my process. Will definitely recommend.
5/5
TrustpilotVery positive service…
Very positive pre and post purchase experience with Cameron Estate Agents. Harry has been particularly helpful throughout my process. Will definitely recommend.
5/5
TrustpilotMaya from Cameron Esate Agents
I had the pleasure of working with Maya from Cameron Estate Agents, and I couldn’t be happier with the service she provided. I was away for the entire time she was searching for a studio flat for me, and despite my absence, she handled everything seamlessly. Maya was professional, communicative, and always kept me updated on the progress. She found a perfect studio that met all my requirements, making the process stress-free. Her dedication and attention to detail truly exceeded my expectations. I highly recommend Maya to anyone looking for a reliable and efficient estate agent!
5/5
TrustpilotVery helpful and a pleasure to work…
Very helpful and a pleasure to work with!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Cameron Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Cameron Estate Agents is among EA Masters 2026 winners.
- SilverEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in two years, the group and its branches: 2020, 2026.
EA Masters by year, 2020
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- London Lettings
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
ESTAS
Cameron Estate Agents and its branches won ESTAS awards in one year, most recently 2025.
ESTAS winners in one year, the group and its branches: 2025.
ESTAS awards by year, 2025
2025 2 Bronze and 2 Best in Postcode across two branches ESTAS 2025 winners
- BronzeESTAS 2025: Sales, South East (Herts & Middx)West Drayton
- BronzeESTAS 2025: Lettings (Tenants), South East (Herts & Middx)Uxbridge
- Best in Postcode (2)ESTAS Best in Postcode 2025
Source: ESTAS winners lists, as published, linked by year.
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Questions about Cameron Estate Agents
Which Cameron Estate Agents office has the most reviews?
West Drayton has the most, with 1,277 reviews rated 4.7 out of 5, followed by Uxbridge with 1,055.
Where are the Cameron Estate Agents offices?
The two Cameron Estate Agents offices, by town:
- Uxbridge: 195 High Street, Uxbridge, UB8 1LB
- West Drayton: Cameron House, 21-23 High Street, West Drayton, UB7 7QG
Has Cameron Estate Agents won any awards?
Yes. In The Trusted Agent 2026 awards, Uxbridge won Platinum and West Drayton won Platinum. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 5 other industry awards since 2020.
