Trusted Agent profile · East Sussex

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Burnetts reviews in Wadhurst and Mayfield

4.9

★★★★★ Excellent

86 reviews across 2 offices and 2 platforms

burnetts-ea.com

Burnetts has two offices, in Wadhurst and Mayfield (East Sussex). Together they have 86 reviews on two platforms, rated 4.9 out of 5 overall.

Google logo

4.9 / 5

82

Reviews on Google

All 2 offices

Yell logo

5.0 / 5

4

Reviews on Yell

All 2 offices

Reviews may appear on more than one platform.

Our offices

Burnetts's two offices, most reviewed first. Each has its own page.

Latest reviews from every Burnetts office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Jemima at Burnett's was an absolute pleasure to deal with from start to finish on the sale of our home. She was patient, responsive, and incredibly proactive throughout in what historically has been a challenging sale and purchase in a tough market, always keeping us informed, chasing things up on our behalf, and helping smooth over a few bumps along the way with real tact and professionalism. Her communication was excellent, and she went above and beyond to help keep everyone in the chain calm and moving forward when things got stressful. We really felt looked after, and we're genuinely grateful for everything she did to get us over the line. Couldn't recommend Jemima and Burnett's more highly, thank you for everything!

Wicksy8 · 7 October 2026 · Burnett's Wadhurst

5/5

Google

Jemima has just completed the sale of our period cottage. Throughout the entire process from listing to completion, she has been outstanding in every way. She always kept us up to date with her assessment of the property market and selling strategies using clear, comprehensive communication. She worked tirelessly to achieve a successful sale. She has been friendly, professional and a great ambassador for Burnett's. We wouldn't hesitate going back to her should the situation arise.

Jon · 21 August 2026 · Burnett's Wadhurst

Agent replied · 22 August 2026

Thank you, Jon! We're thrilled to hear about your positive experience with Jemima. Her dedication and expertise truly shine through, and your kind words affirm our commitment to providing exceptional service. We look forward to assisting you again in the future!

5/5

Google

Jemima at Burnetts saw us through a prolonged and convoluted chain and sale process. Her experience and advice was invaluable, combining a businesslike approach to the transaction with a supportive and kind attitude that we very much appreciated. When the sale finally completed, she and Lorraine made the logistics of the handover very easy.

Hugh · 17 August 2026 · Burnett's Wadhurst

Agent replied · 19 August 2026

Thank you, Hugh! We're thrilled to hear that Jemima and Lorraine provided you with such valuable support throughout the process. Your appreciation for their blend of professionalism and kindness means a lot to us. We strive to make every transaction smooth and rewarding, and it’s wonderful to know we succeeded in your case. If you need assistance in the future, please don't hesitate to reach out!

5/5

Google

We sold our home through Burnett's Estate Agents and the experience couldn't have been better. When we were thinking about selling our home we met with several estate agents who felt pushy - so finding Burnett's was a breath of fresh air - as from the very beginning they demonstrated a genuine care for our home and the sale being a success on our terms. They took time to get to know our home and show case it in a way that confirmed they understood what we loved about our home. Selling a house and moving can be incredibly stressful, but Burnett's made the whole process feel straight forward. We always felt taken care of and valued as clients. We are pleased we chose Burnett's and recommend them to anyone looking to sell their home.

Alie · 15 August 2026 · Burnett's Mayfield

Agent replied · 12 August 2026

Hi Alie, Thank you so much for the review, and the lovely words! I think that does sum us up well! We're so pleased to have helped you move, and we're so excited about your next chapter! Please do keep us posted! Best wishes, Andrew

5/5

Google

Good advice lead us to engage a surveyor in Heathfield. Thank you.

Kaiama · 14 August 2026 · Burnett's Wadhurst

Agent replied · 14 August 2026

A pleasure. Let us know if we can help further!

5/5

Google

We have been with Burnetts for nearly 16 years as landlords, and they supported us with our recent sale. Estate agents generally get a bad reputation, but not Andrew! He has been fantastic throughout the process, going the extra mile at every turn, supportive, encouraging and down to earth. None of the usual estate agent speak here. We loved our property, and Andrew found the right buyers to take it on. Thank you for all the support. One in a million. Colin and Helen Owen, formerly of Mayfield

C · 5 August 2026 · Burnett's Mayfield

Agent replied · 1 August 2026

Thank you so much for the glowing review, Colin and Helen. It has been my pleasure to help you through all the years, and to help you sell your home. Very best wishes for the future, Andrew

5/5

Yell

Estate Agents - Mayfield - Look no further.

We have been with Burnetts for nearly 16 years as landlords, and they supported us with our recent sale. Estate agents generally get a bad reputation, but not Andrew! He has been fantastic throughout the process, going the extra mile at every turn, supportive, encouraging and down to earth. None of the usual estate agent speak here. We loved our property, and Andrew found the right buyers to take it on. Thank you for all the support. One in a million. Colin and Helen Owen, formerly of Mayfield

ColinO-130 · 29 July 2026 · Burnett's Mayfield

5/5

Google

I can’t recommend Abby Sutcliffe highly enough. She worked incredibly hard to sell our property and put so much time, effort, and dedication into the whole process. Abby kept us fully informed every step of the way, always keeping us up to date with what was happening and making sure we knew exactly where things stood. Her communication was excellent, and nothing ever seemed too much trouble. Thank you, Abby, for all your hard work and professionalism. It was a pleasure working with you, and we really appreciate everything you did for us.

G · 21 July 2026 · Burnett's Wadhurst

Agent replied · 28 July 2026

With many thanks - such great feedback that we really appreciate. Abby is so passionate about what she does and we are delighted when we receive feedback like this. Thank you for taking the time to share this. Best wishes Gavin Wallace MD Residential Estate agents Cheltenham

5/5

Google

We just wanted to share, that we have dealt with many agents and by far the service we have received as buyers has been outstanding from this team. They genuinely take an interest, give you time, communicate and are transparent. By far the best agents. We highly recommend, you have been a great support to us!

Amanda · 16 July 2026 · Burnett's Wadhurst

Agent replied · 17 July 2026

Thank you so much for your wonderful feedback, Amanda! We're thrilled to hear that you had such a positive experience with our team at Burnetts Estate Agents. Providing outstanding service and support to our buyers is our top priority, and we're delighted that you felt genuinely cared for throughout the process. Your recommendation means a lot to us, and we look forward to assisting you again in the future!

5/5

Google

I highly recommend Burnett's. Jemima guided us through the process of selling our father's property with patience, sound advice, efficiency and professionalism. Her communication was first-class. She went above and beyond, and was always available to help and support us through the sale.

Lucy · 6 July 2026 · Burnett's Wadhurst

Agent replied · 7 July 2026

Thank you so much for your wonderful feedback, Lucy! We're thrilled to hear that Jemima provided you with exceptional service throughout the selling process of your father's property. It's our aim at Burnetts Estate Agents to guide our clients with professionalism and support, and we're glad to know that you felt well-supported. Your recommendation means a lot to us! If you ever need assistance in the future, don't hesitate to reach out.

5/5

Yell

Wonderful experience

We were absolutely delighted with the service we received from Andrew throughout the entire process. From the very beginning, he was professional, approachable, and incredibly knowledgeable, making what can often be a stressful experience feel straightforward and well managed. Andrew kept us informed every step of the way, was always available to answer our questions, and went above and beyond to ensure everything progressed as smoothly as possible. His communication, attention to detail, and genuine commitment to helping us achieve the best outcome were outstanding. We wouldn’t hesitate to recommend Andrew to anyone looking for an estate agent they can trust. Thank you for all your hard work, we really appreciate everything you did for us.

EmmaR-1114 · 2 July 2026 · Burnett's Mayfield

5/5

Google

Really efficient agent. Great communication from all staff.

Mark · 28 June 2026 · Burnett's Wadhurst

Agent replied · 28 July 2026

Thanks Mark - appreciated Kind regards Phillip Bishop

5/5

Google

With great thanks to Andrew Burnett and his team for going the extra mile in assisting with our recent house move. Burnetts’ professionalism and calmness whilst navigating through some tricky issues was very welcome and contributed to getting us over the line. Thank you

Nick · 18 June 2026 · Burnett's Mayfield

Agent replied · 19 June 2026

After all the issues we faced, Nick, I am so pleased to see you in your wonderful new home. Those views I will remember forever, and I'll look forwards to dropping in and seeing you and the Alpacas for a cuppa soon! Best wishes, Andrew

5/5

Google

Jemima was attentive, practical and professional; she was a pleasure buy through.

Tim · 12 June 2026 · Burnett's Wadhurst

Agent replied · 16 June 2026

Thank you for your wonderful review, Tim! We're thrilled to hear that Jemima provided you with attentive and professional service. At Burnetts Estate Agents, we strive to make the buying process as enjoyable as possible, and it's fantastic to know that you had such a positive experience. We appreciate your feedback and look forward to assisting you again in the future!

5/5

Google

The Burnetts team are proper estate agents. Totally professional, ultra reliable, they know their field incredibly well and how to navigate it. Everything they said was right, they priced properly and did exactly what they promised. Can’t recommend them enough. Many many thanks

Suzanna · 9 June 2026 · Burnett's Wadhurst

Agent replied · 10 June 2026

Thank you so much for your wonderful feedback, Suzanna! We truly appreciate your kind words about the Burnetts team and are thrilled to hear that you found our service professional and reliable. It's our goal to navigate the property market effectively and provide the best possible experience for our clients. Your recommendation means a lot to us. If you ever need assistance in the future, don't hesitate to reach out. Many thanks again!

5/5

Google

I can’t thank Jemima and Lorraine enough for guiding me through the sale of my father’s house , it was an emotional time but they kept in touch making the journey easier. Very professional, friendly and caring . Would definitely recommend and would use again in the future .

Louise · 6 June 2026 · Burnett's Wadhurst

Agent replied · 7 June 2026

Thank you so much for your wonderful review, Louise! We're thrilled to hear that Jemima and Lorraine were able to support you during such an emotional time. Our team at Burnetts Estate Agents strives to provide professional and caring service, and it's fantastic to know that you felt guided throughout the sale of your father's house. We truly appreciate your recommendation and look forward to assisting you again in the future!

5/5

Google

We honestly can’t thank Andrew at Burnetts Estate Agents enough for everything he’s done for us throughout our move. From start to finish he’s been professional, supportive, approachable and always kept us updated every step of the way. Moving house is stressful, but Andrew made the whole process feel so much easier with his calm manner, excellent communication and genuine care. Nothing was ever too much trouble and he always went above and beyond to help things move along smoothly. We’re so grateful for all his hard work and would highly recommend Andrew and Burnetts Estate Agents to anyone buying or selling a home. Thank you again for all your help!

Jemma · 5 June 2026 · Burnett's Mayfield

Agent replied · 12 May 2026

Dear Jemma, Thank you so much for your kind words and glowing review! We're thrilled to hear that Andrew made your moving experience smoother and more enjoyable. At Burnetts Estate Agents, we pride ourselves on providing exceptional service, and it’s wonderful to know our efforts are appreciated. Your recommendation means a lot to us!

5/5

Google

It was a pleasure to deal with Sian who helped me with an appraisal.

Owen · 28 May 2026 · Burnett's Wadhurst

Agent replied · 28 July 2026

Thank you so much Owen. If you need anything in the future, please get in touch. Best Wishes Perry Bishop Cheltenham

5/5

Google

As sellers, we appreciated the support and advice from Neil Buck during the fraught period between agreeing terms with our buyers and exchange of contracts. Sam Smith gave us her attention to detail whenever needed. However, we had to reduce our price to agree a sale and Perry Bishop's fee was based on the original offer price - in retrospect we wished we had agreed a percentage fee arrangement.

Helen · 28 May 2026 · Burnett's Wadhurst

Agent replied · 28 July 2026

Thank you Helen Wishing you all the best for the future Ben and the Perry Bishop Cheltenham team

5/5

Google

I was very impressed with the service provided by Perry Bishop's Cheltenham office when selling my property recently. From the very beginning I had every confidence in Ben, Sam and the team, that they were doing their best for me, from valuation through to marketing and finally getting the sale through satisfactorily. It wasn't the most straightforward sale but they provided good advice and support and kept me informed of any developments in a timely manner. I would thoroughly recommend them.

Matt · 28 May 2026 · Burnett's Wadhurst

Agent replied · 28 July 2026

Thank you Matt - very kind and much appreciated. Best wishes Phillip Bishop

5/5

Google

Burnetts made the impossible possible for me. Always available with support, advice and reassurance, they were undoubtedly the right choice I’d make again without hesitation.

Oliver · 18 May 2026 · Burnett's Wadhurst

Agent replied · 19 May 2026

Thank you, Oliver, for your wonderful feedback! We're thrilled to hear that our team at Burnetts made such a positive impact during your experience. Your trust in us means a lot, and we're glad we could provide the support and reassurance you needed. We look forward to assisting you again in the future!

5/5

Google

We recently bought and sold through Burnetts and were extremely impressed with the service from start to finish. It was not a straightforward transaction, but Jemima worked tirelessly to keep everything on track, maintaining excellent communication with all parties involved. We followed their guidance on pricing, achieving a quick sale which enabled us to purchase our dream home. We felt we were given honest, realistic advice throughout, not simply told what we wanted to hear, but genuinely supported in moving forward in a challenging market. Would highly recommend!

Jennie · 18 May 2026 · Burnett's Wadhurst

Agent replied · 19 May 2026

Thank you so much for your wonderful review, Jennie! We're thrilled to hear that you had such a positive experience with Burnetts Estate Agents. Jemima truly goes above and beyond, and it's fantastic to know her hard work and communication made a difference during your transaction. We're delighted that you achieved a quick sale and were able to purchase your dream home. Your kind words mean a lot to us, and we appreciate your recommendation. If you ever need assistance in the future, don’t hesitate to reach out!

5/5

Google

Jemima and everyone at Burnetts have been amazing and sold our house in a very difficult market . We live a long way from the property and Jemima has been so supportive and helpful - even sweeping the drive over winter!! Jemima has always been available and responsive. She has continuously been honest around valuations and comprehensive updates and advice. I can’t thank her enough

Daniel · 16 May 2026 · Burnett's Wadhurst

Agent replied · 27 April 2026

Thank you so much for your kind words, Daniel! We're thrilled to hear that Jemima and the team at Burnetts were able to support you through the sale of your home, especially during such a challenging market. It's wonderful to know that her dedication and responsiveness made a positive impact on your experience. We appreciate your trust in us and are here to help with any future needs. Congratulations on the successful sale!

5/5

Google

We recently sold our house through Burnetts and cannot recommend them highly enough. Jemima in particular went above and beyond to help ensure a smooth sale and kept us incredibly well informed throughout. The comparison with the Agents we were buying from was considerable and made us realise just what a good job they do and how they will go beyond the standard level of help. They kept communications going smoothly throughout with all parties, including our solicitors, to avoid unnecessary issues and dealt with the entire process, professionally and smoothly while very much keeping the personal touch. Would use again and more than happy to recommend.

Karen · 16 May 2026 · Burnett's Wadhurst

Agent replied · 26 April 2026

Thank you so much for your wonderful review, Karen! We're thrilled to hear about your positive experience with Burnetts Estate Agents, especially with Jemima's exceptional service. Our team strives to make the selling process as smooth and personal as possible, and it’s rewarding to know we succeeded. Your willingness to recommend us means a lot, and we look forward to assisting you again in the future!

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Burnetts

How many reviews does Burnetts have?

Burnetts has 86 reviews across its two offices, rated 4.9 out of 5 overall: 82 on Google, 4 on Yell.

Which Burnetts office has the most reviews?

Wadhurst has the most, with 44 reviews rated 4.9 out of 5, followed by Mayfield with 42.

Where are the Burnetts offices?

The two Burnetts offices, by town:

  • Mayfield: 3 Church View House, High Street, Mayfield, East Sussex, TN20 6AB
  • Wadhurst: The Clock House High Street, Wadhurst, East Sussex, TN5 6AA
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