4/5
Rating only, no written review.
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58 reviews across 6 offices and 1 platform
Bellway Homes Thames Gateway has six offices, in Bexleyheath, Hornchurch, Dartford (two offices), Stanford-Le-Hope and Maldon. Together they have 58 reviews on 1 platform, rated 3.7 out of 5 overall.
58
Reviews on Google
All 6 offices
Bellway Homes Thames Gateway's six offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
4/5
Rating only, no written review.
1/5
Stay away. After purchase, extremly poor experience with Bellwayβs customer service and complaints handling. I am a resident of Harbour Village and a first-time buyer, and I feel completely cheated by the way my concerns have been handled. I have been pursuing a complaint for 6 months and then to expedite raised a formal complaint for over a month. I was clearly told I would receive a response within a set timeframe, yet that deadline has passed with no meaningful reply, no update, and no accountability despite multiple follow-ups. I have been waiting on responses from Anna Sands and Alan Knight and have received nothing. This level of disregard is unacceptable and shows a serious lack of professionalism. Very poor planning they connected my home EV charging point is connected to a communal meter, which is entirely unfair and raises serious concerns about billing and transparency. This should never have been set up this way for an individual property. The entire experience has been frustrating and disappointing. Based on how this has been handled, I would strongly advise others not to buy from Bellway.
5/5
I love this place it makes me feel home! The good thing is also that Ice cream truck comes over!
Hi, Jordan. Thanks for taking the time to share your positive experience. We truly appreciate it!
4/5
Rating only, no written review.
Hi, Rolandas. Thank you so much for rating your experience with us so highly!
5/5
Good business π β¦
Hi, Jordan. Thank you so much for your kind words! Feedback like this truly means a lot to us and motivates the team to keep delivering great service.
4/5
Rating only, no written review.
5/5
Rating only, no written review.
Hello Okeez Darasimi, thank you for leaving this excellent rating! We wish you all the best in your new home.
4/5
brand new residential development lies next to A13 road & the C2C rail line on the edge of Fobbing village & Basildon town. it's nice, safe & quiet residential area.
Hi, Reda. Your feedback is highly appreciated. Thank you for the review!
4/5
Rating only, no written review.
Hello Mustafa and thank you for taking the time to share this rating! Many thanks, Team Bellway
1/5
Rating only, no written review.
Hello and thank you for taking the time to leave this rating. If we can improve this in any way please get in touch with your local Bellway division, which can be found on our website here: www.bellway.co.uk/customer-support/contact-us Many thanks, Team Bellway
5/5
Rating only, no written review.
5/5
Rating only, no written review.
Hello Carlos, thank you for leaving this great rating! Many thanks, Team Bellway
5/5
Rating only, no written review.
1/5
Rating only, no written review.
1/5
Avoid bellway at all costs, once your in they change for cheaper service charge providers which steal your money and make your life hell. I strongly advise buying anywhere here plus they just ignore your emails once you have any queries
3/5
Rating only, no written review.
5/5
Its very accessible
Hello Rasaq Ayorinde Anthony, thank you for leaving this excellent review! Many thanks, Team Bellway
5/5
Rating only, no written review.
5/5
Very nice area in which to reside, a variety of shops are nearby, the clock tower appears to be a central location for services.
Hello Hazel Brown, thank you for leaving this excellent review! Many thanks, Team Bellway
5/5
Amazing service from Nikki and the site manager Marius.On point and very helpful.Is amazing when people care about your concerns and are ready to help.Nikki is lovely and Marius as well.I wish everyone a smooth journey to buy theyβre house.When you meet people like them is impossible to be the opposite.
Hello covaci alina, thank you for leaving this excellent review! We wish you all the best in your new Bellway home and really appreciate you taking the time to leave this review. We're glad you had a positive experience. Many thanks, Team Bellway
3/5
Rating only, no written review.
3/5
Kansiloskie apartments. Low standard
4/5
Good place
4/5
Lovely People delivered my load on time. In and out as it should be.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Bexleyheath has the most, with 23 reviews rated 3.3 out of 5, followed by Hornchurch with 18.
The six Bellway Homes Thames Gateway offices, by town: