Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 1/5
TrustpilotDangerously unlevel garden roof…
Dangerously unlevel garden roof dripping floors replaced repaired still awful broken bricks paint all over woodwork dripping roof and gutterings over 100 calls in excess of 50 visits and multiple other issues including both bathrooms leaking washer dryer not working 9 months in still all of the above outstanding so many repairs carried out and still not sorted all issues present on the day we moved in
Mrs · 16 September 2026 · Avant Homes Yorkshire Doncaster
Agent replied · 25 September 2026
We're disappointed to hear about the issues you've faced. Our goal is to deliver high-quality homes and excellent service, and we regret falling short in your case.
We’d appreciate it if you could respond to the information we have requested through Trustpilot, which you should receive via email, so that we are able to escalate the matter to the appropriate team for further investigation.
Many thanks,
Avant Homes
★★★★★ 1/5
TrustpilotI have been trying for SIX WEEKS to get…
I have been trying for SIX WEEKS to get a complaint escalated after contractors didn’t show up. I received an accusatory email and yet another attempt to get decorators out to the house, despite their needing work done that will require a painter afterwards - a waste of my own time and the decorators time. I have asked six separate times to have my complaint taken further and yet not a single thing has been done to this effect. I phoned the call centre last week, after being promised contact that didn’t happen, and was again promised a call today. I got an email 15 minutes before the call centre closed today to say that they’ve booked in a THIRD walk through in the space of 2 months. WHAT IS THE POINT?? On top of this, they had no idea who was supposed to be calling me. They only emailed me today in response to the email I sent back after being accused of damaging my own home. Why can’t you just do as you say? So now, after waiting all day for another call that hasn’t happened, I am still no further forward. It is absolutely impossible to get anywhere with Avant. The contractors either don’t show up or don’t complete the work. Worse yet, they try to hide the previous terrible work and call it a day. We’d be here all day if I listed every time we’d been let down by Avant. But it’s getting to the point where I have the time. Avant take your money and run. They have completely ruined the experience of buying our first home.
Hayley · 14 September 2026 · Avant Homes Yorkshire Doncaster
★★★★★ 1/5
TrustpilotOdettes point Keighley Shan lane ,the…
Odettes point Keighley Shan lane ,the staff (Sarah)very rude and unprofessional.
Areeba · 14 September 2026 · Avant Homes Yorkshire Doncaster
★★★★★ 2/5
TrustpilotExtremely disappointing experience with Avant Homes.
Lisa · 13 September 2026 · Avant Homes Yorkshire Doncaster
Agent replied · 25 September 2026
We are very sorry about the experience you had with us. Our goal is to deliver high-quality homes and excellent service, and we regret falling short in your case.
We’d appreciate it if you could respond to the information we have requested through Trustpilot, which you should receive via email, so we are able to escalate the matter to the appropriate team for further investigation.
Many thanks,
Avant Homes
★★★★★ 1/5
TrustpilotVery disappointing experience in keighley Shann park
Very disappointing experience with Avant Homes, Odette’s Point, Keighley
Ash · 13 September 2026 · Avant Homes Yorkshire Doncaster
★★★★★ 5/5
TrustpilotRhianne
Tha Avenue, agent Rhianne was amazing and very helpful. Nothing was too much trouble.
Graham · 13 September 2026 · Avant Homes Yorkshire Doncaster
Agent replied · 25 September 2026
Thank you for your wonderful 5-star review about Rhianne!
Kind regards,
Avant Homes
★★★★★ 5/5
TrustpilotEarls Park Avant Homes
Louise and Leah from Earls Park were both fantastic! They made our first time buying experience a wonderful experience. Compared to other developments that we have checked, They were the most friendly, professional and helpful in answering all questions we had. They are both an absolute asset!
Edgardo · 12 September 2026 · Avant Homes Yorkshire Doncaster
Agent replied · 25 September 2026
Thank you for taking the time to write a review about your experience. We are very happy to hear that Louise and Leah made your journey easier.
Kind regards
Avant Homes
★★★★★ 5/5
TrustpilotWonderful experience with Louise
Wonderful experience with Louise. She pulled out all the stops to get us our home - Thankyou
Brad · 11 September 2026 · Avant Homes Yorkshire Doncaster
Agent replied · 25 September 2026
Thank you for your positive feedback about our colleague Louise and for your fantastic 5-star review!
Kind regards,
Avant Homes
★★★★★ 5/5
TrustpilotReally good job plastering for us
Really good job plastering for us! Thank you Darren :)
Sophie · 11 September 2026 · Avant Homes Yorkshire Doncaster
Agent replied · 25 September 2026
Thank you for your great 5-star review about Darren!
Kind regards,
Avant Homes
★★★★★ 3/5
TrustpilotAvants communication and organisation…
Avants communication and organisation was terrible, we had people come to the door for works we were not informed of. Expecting a simple drain check but ending up with walls being drilled into. We understand this needed done but the fact that nobody though to tell us or explain why is absolutely appalling and, sadly, very much in line with overall experience with Avant to date.
Scott · 11 September 2026 · Avant Homes Yorkshire Doncaster
Agent replied · 25 September 2026
We're disappointed to hear about the issues you've faced. Our goal is to deliver high-quality homes and excellent service, and we regret falling short in your case.
We’d appreciate it if you could respond to the information we have requested through Trustpilot, which you should receive via email, so we are able to escalate the matter to the appropriate team for further investigation.
Many thanks,
Avant Homes
★★★★★ 4/5
TrustpilotMy experience buying with Avant has…
My experience buying with Avant has been good. Keiran at Hackett Grange in sales was a highlight of the process. 5 stars for him! He's knowledgeable, friendly, endlessly helpful, couldn't ask for anymore.
Jonathan · 10 September 2026 · Avant Homes Yorkshire Doncaster
Agent replied · 25 September 2026
Thank you for taking the time to write a review about your experience. We are very happy to hear that Keiran made your journey easier and gave you a great experience with us!
Kind regards
Avant Homes
★★★★★ 5/5
TrustpilotHelen made time for me to show me the…
Helen made time for me to show me the property. Explain my options and started the process of the purchase at Shelton Park
Keith · 10 September 2026 · Avant Homes Yorkshire Doncaster
Agent replied · 25 September 2026
Thank you for your lovely feedback! We are delighted to hear that Helen provided you with an excellent experience.
Many thanks,
Avant Homes
★★★★★ 5/5
TrustpilotBeen to see Louise at earls Park
Been to see Louise at earls Park, she was fantastic, so helpful and friendly and fill of knowledge 😀
Helen · 10 September 2026 · Avant Homes Yorkshire Doncaster
Agent replied · 25 September 2026
Thank you for your excellent review about Louise! We are very glad to hear you had a good experience with us.
Kind regards,
Avant Homes
★★★★★ 5/5
TrustpilotFirst time buyers
We have just moved into our new home at Hackett Grange and so far we are very impressed. The sales process from beginning to end has been fantastic, Keiran has been amazing throughout, as first time buyers we have felt so supported from the first appointment to the day we got the keys. We were very unsure at first buying a new build due to the negative experiences you hear. However, so far our expectations have been exceeded with any issues being dealt with promptly and efficiently. The team have been great so far, definitely recommend.
Katie · 10 September 2026 · Avant Homes Yorkshire Doncaster
Agent replied · 25 September 2026
Thank you for your lovely feedback about Keiran! We are delighted to hear you had a great experience with us.
Many thanks,
Avant Homes
★★★★★ 1/5
TrustpilotSince purchasing out home from Avant…
Since purchasing out home from Avant Homes (Honeyman Park development), we have been faced with nothing but issues, both with the property itself and with the company's customer service.
Rachael · 9 September 2026 · Avant Homes Yorkshire Doncaster
Agent replied · 25 September 2026
Thank you for taking the time to share your feedback. We apologise for any inconvenience you experienced and want to assure you that we are taking your concerns seriously.
Please could you respond to the information we have requested through Trustpilot, which you should receive via email, so we are able to escalate the matter to the appropriate team for further investigation.
Kind regards,
Avant Homes
★★★★★ 5/5
TrustpilotJulia at Lawrence Point was very…
Julia at Lawrence Point was very friendly and helpful
Dominic · 7 September 2026 · Avant Homes Yorkshire Doncaster
Agent replied · 25 September 2026
Thank you for your wonderful review about Julia!
Kind regards,
Avant Homes
★★★★★ 5/5
TrustpilotCheryl was absolutely fabulous…
Cheryl was absolutely fabulous throughout the whole process at Richmond Heights. Very knowledgeable and helpful and answered every question honestly and professionally.
Gillian · 6 September 2026 · Avant Homes Yorkshire Doncaster
Agent replied · 25 September 2026
Thank you for your lovely feedback! We are delighted to hear that Cheryl provided you with an excellent experience.
Many thanks,
Avant Homes
★★★★★ 1/5
TrustpilotTerrible customer service
So terrible customer service. They keep delaying everything for us. We have been following up since last 10 months and still they dont respond. Once the house is sold they keep ignoring you. Never ever buy house with Avant. We are in Darach fields Robroyston, Glasgow. Please stay away from this development.
MITI · 4 September 2026 · Avant Homes Yorkshire Doncaster
★★★★★ 4/5
TrustpilotFirst Time Buyer Experience
The Team at Avant homes have been super helpful, kind & positive whilst sharing the process of buying my first house with me. Kornelija has been very understanding of my nerves and questions and has been patient all the way through and kept me excited! I have a clear path of what will happen next and i think its perfect customer service for anyone doing this for the first time. Thank you to everyone at Avant
Meisha · 3 September 2026 · Avant Homes Yorkshire Doncaster
Agent replied · 25 September 2026
Thank you for your positive feedback about our colleague Kornelija and for your fantastic review!
Kind regards,
Avant Homes
★★★★★ 5/5
TrustpilotPaul at Brompton mews is amazing and…
Paul at Brompton mews is amazing and fantastic so knowledgeable and really dedicated his time to us. Jamie in sales and part exchange has been so kind and helpful and Molly at James Leighton finacial services has been absolutely incredible. So far with our reservation process we couldn't have wanted anything more.
Jenny · 6 June 2026 · Avant Homes Yorkshire Doncaster
★★★★★ 5/5
TrustpilotExcellent service and professionalism
I would like to provide positive feedback for Andy Jones following his recent visit to our property. We had a number of minor snagging issues, and Andy took the time to thoroughly inspect and document each one. He resolved several of the issues during the visit itself, which was greatly appreciated.
Jordan · 5 June 2026 · Avant Homes Yorkshire Doncaster
Agent replied · 6 June 2026
Thank you for your positive feedback about our colleague Andy and for your fantastic 5-star review!
Kind regards,
Avant Homes
★★★★★ 5/5
TrustpilotI went to Five Rise Quarter at Bingley
I went to Five Rise Quarter at Bingley. I had arranged to see Abi on the day the show home opened. Abi was extremely helpful and explained everything to us showing us diagrams etc. I was interested in a two bed house but the show house was a larger detached house. Abi explained how we could see where I wanted to be from the upstairs window. Abi said she would make us an appointment to look round a Ripley house. This was done and she walked round with us explaining about the different upgrades etc. I was very pleased as to how helpful she was and will definitely go back with any further enquiries I have
MICHAEL · 5 June 2026 · Avant Homes Yorkshire Doncaster
Agent replied · 6 June 2026
Thank you for taking the time to write a review about your experience. We are very happy to hear that Abi made your journey easier and gave you a great experience with us!
Kind regards
Avant Homes
★★★★★ 4/5
TrustpilotPlot 117 trinity fields
Holland · 4 June 2026 · Avant Homes Yorkshire Doncaster
Agent replied · 6 June 2026
Thank you for taking the time to share your feedback. We apologise for any inconvenience you experienced.
We are very pleased to hear that Mark and Zoe gave you an excellent experience!
Many thanks,
Avant Homes
★★★★★ 5/5
TrustpilotOn arriving at Seeley Fields we was…
On arriving at Seeley Fields we was greeted by Ruby, who was extremely helpful answering all our questions, showed us around the properties that was available within our price range. 5* customer service from Ruby - Thankyou
Rebecca · 4 June 2026 · Avant Homes Yorkshire Doncaster
Agent replied · 23 October 2024
Thank you for your lovely feedback! We are delighted to hear that Ruby provided you with an excellent experience.
Many thanks,
Avant Homes
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