Trusted Agent profile

Austin and Roe Independent Estate Agents in Stone and Eccleshall

4.8

★★★★★ Excellent

144 reviews across 2 offices and 3 platforms

Austin and Roe Independent Estate Agents has two offices, in Stone and Eccleshall. Together they have 144 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

126

Reviews on Google

All 2 offices

Facebook logo

5.0 / 5

7

Reviews on Facebook

All 2 offices

Yell logo

4.6 / 5

11

Reviews on Yell

All 2 offices

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Our offices

Austin and Roe Independent Estate Agents's two offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 126 reviews on Google only. Show every review

5/5

Google

I have, in the past used other estate agents to provide a let only service for my properties however I have to say that the professionalism shown by Sam and her colleagues has been far superior to anything experienced in the past The key things for me are communication good or bad or nothing to report, clarity and completing on time Austin and Roe have certainly delivered in all these areas and I will be employing their services in the future as the need arises and I can highly recommend them to other landlords

Simon · 14 June 2019 · Austin and Roe Independent Estate Agents Stone

Agent replied · 12 June 2024

Thank you very much Simon for your review and feedback. We look forward to working with you in the future !

5/5

Google

You won't find a more professional experienced team than those at Austin & Rowe. Sam, Maggie and the team have always gone above and beyond what you would expect from an estate agent. Offering honest advice with a friendly service. I wouldn't use anyone else!

Jo · 14 June 2019 · Austin and Roe Independent Estate Agents Stone

Agent replied · 12 June 2024

Thank you for your lovely review Jo!

5/5

Google

Found them to be very pro-active, and they quickly found suitable tenants - the whole letting process from initial viewings through to occupancy was very smooth and professionally handled.

David · 14 June 2019 · Austin and Roe Independent Estate Agents Stone

Agent replied · 12 June 2024

Thank you very much for your review David

5/5

Google

We were proud to be Austin and Roe's very first sale client in Dec 18. They have been a breath of fresh air with their whole approach and attentiveness to our sale. We have been well looked after from start to finish including enjoying many a good coffee with them in their lovely office. We can't recommend Samantha and the team highly enough to any prospective sellers or buyers, you won't find a better estate agent in the area or beyond. Austin and Roe are the experts in every aspect. Our sincere thanks to the whole team.

Maria · 14 June 2019 · Austin and Roe Independent Estate Agents Stone

Agent replied · 12 June 2024

Thank you so much Maria & Stuart ! Our first vendors ! So pleased you are happy with our service 😊 …

5/5

Google

Austin & Roe have been very proactive throughout the whole process of selling my property. The advertising is great, especially if you opt for the virtual graphics of your whole house. The whole team is made up of professionals who communicate clearly with each other. Michelle Latham has managed my sale extremely efficiently, leaving no stone unturned. She has followed up and clarified every bit of information needed, for myself to make a confident and informed decision about offers made on my property. I would definitely recommend using this excellent estate agents.

Sally-Ann · 14 June 2019 · Austin and Roe Independent Estate Agents Stone

Agent replied · 12 June 2024

Thank you very much Sally we are pleased you are happy :)

5/5

Google

A very friendly, highly professional and knowledgeable team right from the start up to completion. Go out of their way to ensure a smooth and hassle free transfer and transaction of the property. We have sold one house with Austin & Roe and are in the process of selling the other one too with them. Communication is excellent, which is very important to be kept up to date and fully informed with each stage of the sale. I really can't recommend Austin & Roe highly enough. One word sums them and their services up.... SUPERB

Lee · 14 June 2019 · Austin and Roe Independent Estate Agents Stone

Agent replied · 12 June 2024

Thank you very much Lee for your lovely review 😊 …

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Austin and Roe Independent Estate Agents

Which Austin and Roe Independent Estate Agents office has the most reviews?

Stone has the most, with 144 reviews rated 4.8 out of 5, followed by Eccleshall with 0.

Where are the Austin and Roe Independent Estate Agents offices?

The two Austin and Roe Independent Estate Agents offices, by town:

  • Eccleshall: 1 Stone Road, Eccleshall, ST21 6DN
  • Stone: Granville Square, 75a High Street, Stone, ST15 8DA

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