5/5
GoogleOur agent Michelle was lovely and very helpful! She responds in great time and had all the info we needed and tried to help whenever we needed. Would recommend
Trusted Agent profile · Worcestershire
A P Morgan estate agents in Birmingham, Stourbridge and Redditch
★★★★★
2,550 reviews across 3 offices and 5 platforms
A P Morgan has three offices, in Birmingham, Stourbridge and Redditch (Worcestershire). Together they have 2,550 reviews on five platforms, rated 4.9 out of 5 overall.
401
Reviews on Google
All 3 offices
7
Reviews on Facebook
Business-wide
6
Reviews on Yell
All 3 offices
1
Reviews on The Trusted Agent
All 3 offices
2,135
Reviews on Trustpilot
Business-wide
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
A P Morgan's three offices, most reviewed first. Each has its own page.
- A P Morgan Birmingham10 High Street, Longbridge, B31 2UQ2,260 reviews · 188 on Google (4.7)39 in the last 90 days
- A P Morgan Stourbridge15 St. Johns Road, DY8 1EH1,430 reviews · 213 on Google (4.8)58 in the last 90 days
- A P Morgan RedditchEstate House, 12 Church Green East, B98 8BP1 reviews · 0 on Google0 in the last 90 days
Awards
The Trusted Agent 2026 results for A P Morgan, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
A P Morgan branches are among the ESTAS 2026 winners.
ESTAS 2026: 1 Bronze and 3 Best in Postcode across three branches.
- Best in PostcodeESTAS Best in Postcode 2026: B31, SalesBirmingham
- Best in PostcodeESTAS Best in Postcode 2026: DY8, SalesStourbridge
- BronzeESTAS 2026: Sales, West Midlands (Heref, War, WM, Worcs)Redditch
- Best in PostcodeESTAS Best in Postcode 2026: B98, SalesRedditch
ESTAS winners in two years, the group and its branches: 2026, 2025.
ESTAS awards by year, 2025 to 2025
2025 3 Best in Postcode across three branches ESTAS 2025 winners
- Best in PostcodeESTAS Best in Postcode 2025: B31, Sales & Lettings (Landlords & Tenants)Birmingham
- Best in PostcodeESTAS Best in Postcode 2025: DY8, Sales & Lettings (Landlords & Tenants)Stourbridge
- Best in PostcodeESTAS Best in Postcode 2025: B98, Sales & Lettings (Landlords & Tenants)Redditch
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Reviews on Google
Showing 401 reviews on Google only. Show every review
Google2/5
GoogleOverall I feel that the company is well known for selling great properties within the region but I had a bad experience with them personally. I initially placed an offer on a property and following this had the property reevaluated by a property developer/ family friend. After realizing there was some issues I decided to retract my offer. Since then, I have had a biased and unfair service from the company: - Viewings not being offered at all when new properties were put on the site - Being told lies by a particular colleague that another property I was interested in had an offer accepted on a Saturday however when I checked with another colleague a decision wasn't to be made by Monday, hence trying to budge me out of a potential buying situation which I found very disappointing - Being told by the manager that I was in the first batch of viewings for next week but then receiving a call saying the property had been sold a week before 'first batch' viewings had commenced. After complaining the manager finally got back to me to clarify that they are not mistreating me however I am yet to feel like they are trying their best to help me going forwards. I feel there is a sense of arrogance from the employees who feel they can toy with buyers at their own discretion. Overall, I feel treated very unfairly by the company on multiple occasions and feel let down for just trying to purchase a home. I DO NOT recommend this company to first time buyers as they will be left feeling demoralized and unmotivated in their search for a new home. I will not be contacting them again for their services. 2 star service at most.
5/5
GoogleNikki from A P Morgan estate agents was really helpful and accommodating and has helped me get my forever home. I’m truly grateful for her help and advice. After two years of searching I have finally found my home.
5/5
GoogleExcellent service .Highly recommend them.Professional from start to beginning . Their mortgage advisor helped with finding a better deal than we had. We love our new home all thanks to Nicole, Erin, Anna and Nikki thanks for all your help.
5/5
GoogleAs an agents recommended by a friend, I have found from initial phone call to then meeting with Nicole and photographer Liam producing great photos and particulars. My experience has so far, has been excellent. Very professional team, Thank you both *
4/5
GoogleAfter sadly losing our Mother we chose to sell our family home of many years. The staff at A P Morgan were friendly and polite. When they found the right buyer the sale went through very smoothly. Michelle kept us informed at all stages and liaised well with our solicitors.
5/5
GoogleMichelle has been great. I’ve had issues with my previous broker obtaining an offer and she had recommended me their in house broker who managed to get me all of my mortgage offers. Michelle was always available as a point of contact from end to end and remained helpful throughout my purchase.
5/5
GoogleWe used A P Morgan to sell my mothers house after she had died. Their services were top class from the minute the house went on sale. We had 11 viewings the first day and 5 offers the next day of which we accepted one. So house sold in less than a week. The legal side and exchange of contracts went through without a hitch. The staff were friendly and helpful especially Michelle who took care of the final stages of the sales process. I would highly recommend A P Morgan to anyone looking to sell their house.
4/5
GoogleGood
5/5
GoogleRating only, no written review.
5/5
GoogleNice to speck to you and well explained Thank you
5/5
GoogleCame round to check out some properties, Mattius was really helpful.
4/5
GoogleVery lovely agents that are here to help you find a good house
5/5
GoogleFrom start to finish i received first class guidance. Thanks Ebony...top class sales progressor !
5/5
GoogleRecently bought a house through A P Morgan, Ebony was very helpful and always on hand to answer any questions.
5/5
GoogleI bought my new house in Stourbridge through A P Morgan. Very helpful and efficient. Good communication.
5/5
GoogleGood advice and a fast service, with no delay in processing mortgage application. Friendly and professional service. Would definitely recommend.
1/5
GoogleMy Daughter is renting a property through this cowboy outfit 3 weeks without means of cooking fobbed off day today false promises don't even return calls or emails even cut us off mid conversation stay away for your own good only interested in 💰💰 staff are rude and disrespectful ended up doing the repair ourselves at our own cost …
Agent replied · 10 June 2024
Hi Steve. Thanks for leaving your review. Unfortunately I can't find a record of you or an incident of this nature within our system so it's hard to determine whether this is a genuine experience with AP Morgan. I would ask that you contact your local lettings team on 01384 319 400 or email lettings@apmorgan.co.uk and provide more details so we can look into this for you.
5/5
GoogleMany thanks to Ilene Strydom in the Redditch branch for your diligence in chasing and cajoling everyone in our chain to completion. We really value your going the extra mile to get the job done!
5/5
GoogleGreat viewing on Hamilton road. Corinne was very professional and helpful and answered our questions. An all round great experience.
5/5
GoogleWe can't reccomend this Estate Agents enough. The whole team are super efficient freindly and always their to help and talk to and always available.
5/5
GoogleVery pleasant experience with this company. Ebony and Sharon in Aftersales in particular are a very understanding and friendly team. Very understanding to specific situations. Would recommend.
5/5
GoogleRecently sold our property with ap Morgan, very helpful and always very cheery especially estate agent Dan and Nathan very helpful and always happy to talk to you.
5/5
GoogleExcellent service from beginning to end. A special thanks to Sharon Lewis who went above and beyond with her excellent communication and regular updates. I wouldn’t hesitate to use this company again and will recommend to all of my friends and family.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about A P Morgan
Which A P Morgan office has the most reviews?
Birmingham has the most, with 2,260 reviews rated 4.9 out of 5, followed by Stourbridge with 1,430.
Where are the A P Morgan offices?
The three A P Morgan offices, by town:
- Birmingham: 10 High Street, Longbridge, Birmingham, B31 2UQ
- Redditch: Estate House, 12 Church Green East, Redditch, Worcestershire, B98 8BP
- Stourbridge: 15 St. Johns Road, Stourbridge, DY8 1EH
Has A P Morgan won any awards?
Yes. In The Trusted Agent 2026 awards, Stourbridge won Trusted Agent and Redditch won Trusted Agent. At the ESTAS 2026 awards its branches won 1 Bronze and 3 Best in Postcode awards. The group and its branches also won ESTAS awards in one earlier year.
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