Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 1/5
GoogleThis is un professional & racist estate agent, 5 previous offers rejected with out any explanation, on the 6th offer I waited 10 days for their reply if my offer accepted or not, eventually on Monday Oct.10th she came back to me that my offer is accepted & they are ready to exchange details, following day Tuesday she declined my offer again with out any explanation. Almost 3 months I was viewing properties advertised by this agent with out any result.
Saad · 24 August 2022 · A P Morgan Birmingham
Agent replied · 23 August 2024
Firstly, your offers were rejected because you didn’t offer the highest price, your lack of budget is sadly not our fault. Secondly your review is the single most inaccurate and imbecilic ever left to our business. You claim racism, please note our business is owned and operated by people of all different races. Lastly the irony of your comments is only expounded by the fact your profile picture is of probably the most fascist dictator the world has seen in the last 60 years! Kindly find another agent to help you find a property as we do not wish to help you find a home.
★★★★★ 5/5
GoogleSold our house with them, they organised all the viewings to allow the minimum disruption to our young family, made it very clear throughout what to expect.
We had a very drawn out sale but throughout the after sales team were great, chasing up our buyer and his contacts to keep us informed. Antoinette was fantastic. I would recommend them to anyone selling in this area.
I do not know about value for money as we were very lucky to list at the same time as they were running a promotional offer allowing us the full service for a £1 fee.PositiveResponsiveness, Professionalism
Jonathan · 24 August 2022 · A P Morgan Birmingham
Agent replied · 12 June 2024
Hi Jonathan! Thankyou very much for taking the time to leave us a great review! It's lovely to hear that you've had a great experience with us! Wishing you all the very best for the future!
★★★★★ 5/5
TrustpilotDeserved praising to Nikki
I viewed three different properties during these two weeks. I was accomplished by Miss Nikki Rafiqd again to view around the properties. I admire her easygoing personality. Her lovely and sincere smiling make you feel easy and comfortable. I am pleased to praise Miss Nikki again.
Daniel · 24 August 2022 · A P Morgan Birmingham
★★★★★ 5/5
TrustpilotCorinne was friendly and very helpful
Rating only, no written review.
Andy · 22 August 2022 · A P Morgan Birmingham
★★★★★ 5/5
TrustpilotA very relaxed,and thorough,viewing at Rock Hill.
A very relaxed,and thorough,viewing. Evie was welcoming and friendly,with a cheerful disposition. Was able to answer virtually all questions asked,and we felt comfortable about having a really good look around. All in all,as pleasant an experience as a house viewing could be.
Sandra · 22 August 2022 · A P Morgan Birmingham
★★★★★ 5/5
TrustpilotKnowledgeable and helpful agent.
Knowledgeable and helpful agent.Answered every question and was lovely to talk to!
Beamy · 21 August 2022 · A P Morgan Birmingham
★★★★★ 5/5
TrustpilotCorinne was lovely and friendly
Corinne was lovely and friendly, really nice lady who was easy to talk to during the viewing. 5* definitely 👍
Niamh · 21 August 2022 · A P Morgan Birmingham
★★★★★ 5/5
TrustpilotRecently went to view a property
Recently went to view a property, greeted by a genuinely bubbly and enthusiastic person, Corrine who showed us around, answered all questions with great knowledge unlike several previous property viewings from other estate agents.
Paul · 20 August 2022 · A P Morgan Birmingham
★★★★★ 5/5
TrustpilotNikki Rafiq provided very good service…
Nikki Rafiq provided very good service demonstrating really good communication skills and knowledge.
Rehannah · 20 August 2022 · A P Morgan Birmingham
★★★★★ 5/5
TrustpilotNikki showed us around in Shipton road
Nikki showed us around a property in Shipton road and was fantastic. Very welcoming and knew all the information to any questions we asked. She is the nicest estate agent we’ve had while one our search for a home.
Chris · 16 August 2022 · A P Morgan Birmingham
★★★★★ 5/5
TrustpilotShe was very helpful
Rating only, no written review.
Ifran · 13 August 2022 · A P Morgan Birmingham
★★★★★ 5/5
TrustpilotIt was great
It was great. Nikki was very informative and even she said she will sort my mortgage with their guy .
Member · 13 August 2022 · A P Morgan Birmingham
★★★★★ 5/5
TrustpilotVery helpful and understanding
Very helpful and understanding - Niamh Sherlock
Niamh · 13 August 2022 · A P Morgan Birmingham
★★★★★ 4/5
TrustpilotGreat introduction to the property
Great introduction to the property, very helpful and answered any questions we had!
George · 13 August 2022 · A P Morgan Stourbridge
★★★★★ 5/5
TrustpilotAlways kept us in the loop. Great service!
Dan showed us around the house at our first viewing and he was so easygoing and laid back - just the approach we had wanted. Britt has been absolutely brilliant throughout the sales progression side of things. She always called when she said she would, and even if there wasn’t much of an update to offer she would still touch base with us to reassure us that everything was going smoothly.
Joe · 10 August 2022 · A P Morgan Birmingham
★★★★★ 5/5
TrustpilotErin O’ Brien is a Star!
My wife and I found Erin O’ Brien so accommodating to fitting us in for a viewing on a property. On arrival she is was very welcoming and cheery. It felt like our needs mattered, rather than just being another prospective viewer. As the property was bare in places, she helped us envisage where we could place items should it become our home. She was able to answer our questions and didn’t make us feel rushed. We actually commented to each other when we left on what a lovely estate agent she was. Having seen a fair few properties, we hadn’t had such a personal touch before.
Emma · 10 August 2022 · A P Morgan Birmingham
★★★★★ 5/5
TrustpilotEmma was very helpful at our viewing of…
Emma was very helpful at our viewing of Dogkennel Lane, also very pleasant and friendly
Norman · 10 August 2022 · A P Morgan Birmingham
★★★★★ 5/5
TrustpilotExcellent service from start to finish…
Excellent service from start to finish , the whole ambience of the office is friendly but professional , nothing is too much trouble , queries are answered promptly and nothing seems too much trouble .Aftersales is managed by iIene who is a star , we have moved house 12 times and she is the best we have come across in the business
Dave · 10 August 2022 · A P Morgan Stourbridge
Agent replied · 13 June 2024
Hi Dave, this is so lovely to hear thank you!
★★★★★ 4/5
TrustpilotNice property overall.
Nice property overall.Need a second viewing with my wife as soon as possible please.
Gurmukh · 8 August 2022 · A P Morgan Birmingham
★★★★★ 5/5
TrustpilotHappy to recommend
Throughout a long protracted sale and purchase Ilene stayed calm and reassuringHappy to recommend
Lin · 8 August 2022 · A P Morgan Birmingham
★★★★★ 5/5
TrustpilotEmma was great
Emma was great. She knew the property details and was knowledgeable when showing us around the property. Highly recommended.
Kathryn · 6 August 2022 · A P Morgan Birmingham
★★★★★ 5/5
Trustpilotexcellent
very friendly and polite,thank you for showing us around.
Nigel · 6 August 2022 · A P Morgan Birmingham
★★★★★ 5/5
TrustpilotNikki Rafiq was an incredible help to…
Nikki Rafiq was an incredible help to us and assisted with all our queries which led to us putting an offer in on the property she showed us!!
Kyle · 6 August 2022 · A P Morgan Birmingham
★★★★★ 4/5
TrustpilotNot rushed
The agent didn't rush us when we were looking around which was nice, we couldn't see the loft or garage on the day but will ask for access on next visit
Gail · 5 August 2022 · A P Morgan Birmingham
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
