5/5
TrustpilotAppreciate the staff behaviour
The staff who came to show the property to us was so sweet and calm.
Trusted Agent profile · Worcestershire
A P Morgan estate agents in Birmingham, Stourbridge and Redditch
★★★★★
2,556 reviews across 3 offices and 4 platforms
A P Morgan has three offices, in Birmingham, Stourbridge and Redditch (Worcestershire). Together they have 2,556 reviews on four platforms, rated 4.9 out of 5 overall.
401
Reviews on Google
All 3 offices
7
Reviews on Facebook
Business-wide
6
Reviews on Yell
All 3 offices
2,141
Reviews on Trustpilot
Business-wide
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
A P Morgan's three offices, most reviewed first. Each has its own page.
- A P Morgan Birmingham10 High Street, Longbridge, B31 2UQ2,265 reviews · 188 on Google (4.7)45 in the last 90 days
- A P Morgan Stourbridge15 St. Johns Road, DY8 1EH1,438 reviews · 213 on Google (4.8)68 in the last 90 days
- A P Morgan RedditchEstate House, 12 Church Green East, B98 8BP1 reviews · 0 on Google0 in the last 90 days
Latest reviews from every A P Morgan office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot5/5
TrustpilotI have recently sold my property…
I have recently sold my property through APMorgan, and would highly recommend them. The entire process from start to finish was handled with the utmost care and professionalism. The team are dedicated and hard working, and go above and beyond to ensure customer satisfaction. Ella at Redditch was warm and friendly. I really appreciate her efforts and enthusiasm in achieving the best possible outcome for me. I am extremely happy and grateful to the APMorgan Redditch team for helping me achieve my lifelong dream xx
5/5
TrustpilotFantastic
It was a great experience because I got great support .The man made me feel happy and told me everything I needed to know.
5/5
TrustpilotGreat job Mark
Mark was friendly and informative He was also very kind and patient in spite of me being quite late. 10 stars! 👍
5/5
TrustpilotCorinne was fantastic and very…
Corinne was fantastic and very professional, in the presentation of the house managing to take all the doubts that existed. Congratulations on your professionalism
5/5
TrustpilotThank you for your help selling the…
Thank you for your help selling the house. You contacted us regularly to book viewings and show people around. Always at the end of the phone to answer queries.
5/5
TrustpilotFantastic
Mark, he explained us everything very well, he gave answers to all of our questions,he was so polite and have smile on face, that makes us feel free to ask him about our queries. Thank you Mark 😊
5/5
TrustpilotMark made the experience so easy with…
Mark made the experience so easy with his understanding and experience.
5/5
TrustpilotVery helpful staff
Very helpful staff. Always go that extra mile.
5/5
TrustpilotVery pleasant and helpful today thank…
Very pleasant and helpful today thank you.
5/5
TrustpilotMark was a great host
Mark was a great host. Gave us a very detailed tour, lots of information given.
4/5
TrustpilotI was very happy with the service Sam…
I was very happy with the service Sam provided especially in the latter half of the process. She were always quick to respond and informative about what was needed. Thank you Sam
5/5
TrustpilotExcellent service.
Great service. Really helpful and informative. Kept us up to date on progress. This is our second time with them and will certainly use them again. Michelle was a superb communicator and nothing was too much trouble.
4/5
TrustpilotDespite some difficulties surrounding…
Despite some difficulties surrounding an EIRC I did end up moving in on the day originally planned. Laura was my agent. She was pleasant and helpful.
5/5
TrustpilotDAN you were great all the way through…
DAN you were great all the way through accepting my offer to handing me the keys .thankyou. 5 stars
5/5
TrustpilotSamantha was fantastic
Samantha was fantastic! My property fell through and we had to resell over Christmas which was incredibly stressful and we had some complications at the end too! Samantha kept me informed, responded to my constant questions, reassured us and most importantly treated us like people and not clients. Her customer service is fab and she puts you at ease through one of the most stressful periods. 10/10 to Sam!
5/5
TrustpilotProcess ran smoothly on their side and…
Process ran smoothly on their side and Michelle was always helpful, keeping our buyers up to speed with what was going on.
5/5
TrustpilotThe staff were very helpful and nothing…
The staff were very helpful and nothing was to much trouble. They were always happy to help and made the process stress free
5/5
TrustpilotThanks to Jessica poulton for all her…
Thanks to Jessica poulton for all her hard work renting my parents bungalow, due to the fact that I was acting on behalf of my mother, I had to make a few changes to the tenancy agreement and Jessica was always really supportive and helpful.
5/5
TrustpilotExcellent service at longbridge branch.
Michelle, Erin and all the team involved in selling my property where excellent. They were always on hand to deal with any queries and questions and I would definitely use them again in the future. Thanks you for all your help team
5/5
TrustpilotEvie was very professional
Evie was very professional and knew the properties without having to refer to the brochure Very pleasant to deal withAppointments organised quickly at the times we requested and confirmed
5/5
TrustpilotJess was very polite and professional…
Jess was very polite and professional throughout her visit.
Agent replied · 22 October 2024
Hey Emma, Thank you for the great review!
5/5
TrustpilotWe have been guided in all aspects of…
We have been guided in all aspects of renting a property since initial viewing and until handing the keys to us. I am really happy with the service I have received. Whenever I had any doubt I could always reach out to Jessica Poulton and she would reply as fast as possible. The staffs are always there to help and clarify any doubt.
5/5
TrustpilotGreat experience!
Knowledgable and friendly agent who made the viewing process a pleasure.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for A P Morgan, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
A P Morgan branches are among the ESTAS 2026 winners.
ESTAS 2026: 1 Bronze and 3 Best in Postcode across three branches.
- BronzeESTAS 2026: Sales, West Midlands (Heref, War, WM, Worcs)Redditch
- Best in Postcode (3)ESTAS Best in Postcode 2026
ESTAS winners in two years, the group and its branches: 2025, 2026.
ESTAS awards by year, 2025
2025 2 Silver, 2 Best in County and 3 Best in Postcode across three branches ESTAS 2025 winners
- SilverESTAS 2025: Lettings (Landlords), West Midlands (Heref, War, WM, Worcs)
- SilverESTAS 2025: Lettings (Tenants), West Midlands (Heref, War, WM, Worcs)
- Best in County (2)ESTAS 2025
- West Midlands: Lettings (Landlords & Tenants)
- Worcestershire: Lettings (Landlords & Tenants)
- Best in Postcode (3)ESTAS Best in Postcode 2025
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
EA Masters
A P Morgan is among EA Masters 2026 winners.
- SilverEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 2020
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- West Midlands
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- West Midlands
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
The Negotiator Awards
A P Morgan and its branches won The Negotiator Awards in one year, most recently 2014.
Negotiator Awards winners in one year, the group and its branches: 2014.
Negotiator Awards by year, 2014
2014 1 Gold and 1 Silver The Negotiator Awards 2014 winners
- GoldThe Negotiator Awards 2014: East & West Midlands Agency of the Year
- SilverThe Negotiator Awards 2014: New Agency of the Year
Source: The Negotiator Awards winners lists, as published, linked by year.
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Questions about A P Morgan
Which A P Morgan office has the most reviews?
Birmingham has the most, with 2,265 reviews rated 4.9 out of 5, followed by Stourbridge with 1,438.
Where are the A P Morgan offices?
The three A P Morgan offices, by town:
- Birmingham: 10 High Street, Longbridge, Birmingham, B31 2UQ
- Redditch: Estate House, 12 Church Green East, Redditch, Worcestershire, B98 8BP
- Stourbridge: 15 St. Johns Road, Stourbridge, DY8 1EH
Has A P Morgan won any awards?
Yes. In The Trusted Agent 2026 awards, Stourbridge won Trusted Agent and Redditch won Trusted Agent. At the ESTAS 2026 awards its branches won 1 Bronze and 3 Best in Postcode awards. The group and its branches have also won 12 other industry awards since 2014.
