Every review we hold for the Addlestone office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have had an extremely positive experience so far with the team at Seymours in Addlestone and about to complete a sale on my property which they sold in 3 days! Chris came round and gave a fair and honest valuation extremely promptly and marketed my property immediately. Charley took wonderful and genuine photos and produced a beautiful brochure promptly and Dan and Laura conducted all viewings in a friendly and professional manner without being pushy or hard sale. They vetted all offers meticulously and honestly and made me feel incredibly comfortable with their service and advice. If you're looking for a friendly and genuine team of people to sell your home or purchase a home, Seymours team and their Manager Chris keep you updated and give honest advice, I cannot rate this team highly enough.
Clare · 7 January 2020
Agent replied
Hi Clare, thank you for such a wonderful review. We're over the moon with your feedback and so happy that you're pleased with our service and the outcome. If you ever need anything else, please don't hesitate to get in touch.
★★★★★ 5/5
GoogleAs you tend to expect from house sales and purchases this was always going to be a potential catastrophe waiting to happen at any given moment. Each hurdle (and there were a few) was smoothly and painlessly resolved by an amazing team of people with friendliness, patience and superb professionalism. I feel it only right to mention Tom, an enormous asset to the Addlestone branch who kept us updated with clear communication throughout the whole journey. Incredible service Tom thank you.
Richard · 29 July 2019
Agent replied
Thank-you for an excellent 5 star review Richard. Seymours Addlestone are delighted to have assisted you in your move and we look forward to helping you with any further property requirements in the future. All the best.
★★★★★ 5/5
GoogleSeymours in Addlestone have been excellent in selling two properties on our behalf. Not an easy year to sell properties, we were kept up to date by them, any queries were dealt with quickly and efficiently and they went the extra mile to help in selling an elderly lady's house, helping her to feel safe and not worried about the process. Thank you to the team, Chris, Ben, Dan and CharliePositiveResponsiveness, Quality, Professionalism
Mary · 20 June 2021
Agent replied · 19 June 2024
Dear Mary, Thank you so much for your positive words, we are delighted we could assist you.
★★★★★ 5/5
GoogleExceptional service from the team in Addlestone, especially Adam for putting up with us for over a year trying to find that perfect house... which he did. Thank you all.
Geoff and Vicky
Geoff · 30 July 2018
Agent replied
Hi Geoff, thank you for such a great review! We're so glad Adam managed to help you find your perfect house and you were happy with our service. If you ever need anything else, please get in contact!
★★★★★ 1/5
GoogleAbsolutely terrible company. I requested to view 3 properties.
The first: Completely misleading in regards to pricing. I was sent across an incorrect price guide for one property and was made confident an offer on a price would be accepted, once the offer was put in I was informed it was £15,000 short of what was discussed.
The second: The agent had no idea where the property was between two buildings. He attempted to open somebody’s front door before realising it was in fact the other building. He then took us to the second building and broke the communal door lock which would mean nobody could enter their flats at all and just left the broken lock on the door and told me ‘I guess this one isn’t meant to be’
The third: Again, the agent had no idea how to enter the building. We circled about 5 times and tried multiple different doors before he established that he had the wrong keys and just like the second we were unable to view the property.
If you are serious about purchasing and want to move quickly. Do not use this company.
Tito · 30 July 2018
Agent replied
Hi Tito, Thank you for leaving your review. We are sorry that you feel you've had this experience.
I understand that you have spoken to several members of our management team today to discuss this issue and you are happy that it has now been resolved for you.
We wish you every luck with your property hunt in the future. With kindest regards, Seymours of Addlestone
★★★★★ 5/5
GoogleI have been looking for a professional estate agent after not receiving the service expected from another local agent. I did some research and was attracted to Seymours as the team were friendly and approachable when I visited the office. With their honest approach and professional manner I felt assured that my sale would be well managed. They worked efficiently and sold me house quickly. If you want a local Letting Agent I would highly recommend Seymours Addlestone.
Sam · 29 July 2019
Agent replied
Thank you for the excellent review regarding your property purchase with Seymours Estate Agents. We are delighted to hear the service you received was of the gold standard. We look forward to helping in the future with all your property requirements.
★★★★★ 5/5
GoogleCannot praise Danielle highly enough. Sale started very slowly but Danielle stepped in and quickly guided the sale through despite a difficult person on the other side.
Lynne · 5 December 2024
Agent replied · 10 December 2024
Thank you for your review, Danielle is very grateful
★★★★★ 5/5
GoogleMe and my Wife massively appreciate the work that Seymours (specifically Danielle Lee-Sahin put in to get our house purchase over the line! We are forever grateful
Leigh · 26 November 2024
Agent replied · 10 December 2024
Thank you for taking the time to leave a review - Danielle is extremely grateful!
★★★★★ 5/5
GoogleConsistently excellent communication and professionalism from all the team at the Addlestone office. I would not hesitate to recommend the Seymours Addlestone team to handle the sale of your house.
Toni · 24 September 2024
Agent replied · 12 November 2024
Thank you so much for your 5 star review!
★★★★★ 5/5
GoogleWe were very impressed with Seymours, always kept us up to date with regular calls, constructive feedback from every viewing, didn’t have to chase. Very professional, friendly, open and honest. Just what you need in an estate agent!
Maria · 20 April 2024
Agent replied · 19 June 2024
Hi Maria,
Thank you for your kind feedback and it is lovely to hear your thoughts on our service. It's been great working with you and we hope to have the opportunity again soon, Seymours Estate Agents.
★★★★★ 5/5
GoogleDan was a fantastic agent who was fast to respond and proactive throughout the whole process. We would definitely use Seymours Addlestone again!
Rachel · 12 August 2020
Agent replied
Hi Rachel, thank you for such a wonderful review and we hope we have the opportunity to work with you again in the future.
★★★★★ 4/5
GoogleWe have recently purchased a house through Seymours and would love to praise the team in following through details of the deal on our behalf. James, Anna, Dan and Josh (who had sadly joined other industry) had all given us help whenever needed. We would not hesitate to recommend Seymours to anyone in the process to buy properties.
Kenny · 29 July 2022
Agent replied · 29 July 2023
Thank you so much for your lovely review Kenny, we hope you are all settling well into your beautiful new home!
★★★★★ 5/5
GoogleWonderfully friendly and professional staff at the Addlestone office. Adele, in particular, has been working tirelessly to get a sale for me and has always kept me up to date with what's going on. The level of service is outstanding and I would recommend anyone to use Seymours rather than any other estate agents in the area.
Nikki · 2 September 2022
Agent replied · 29 July 2023
Dear Nikki, what a lovely review, thanks you so much, and for your kind words about Adele who has made it her mission to get the right result for you. Hope to see you and Winston very soon! James and the Addlestone team.
★★★★★ 5/5
GoogleWe used Seymours to both purchase and sell our property. On both occasions the service has been faultless. Our house was sold within days of going on the market. James, Anna & Adele have been a pleasure to work with, updating us every step of the way. Lovely team. Highly recommend.
R · 1 March 2023
Agent replied · 29 July 2023
Thank you so much for the recommendation, and wishing you all the very best for the future!! Thanks for Adele and Anna for the hard work getting this through and all the communication through out the process!
★★★★★ 5/5
GoogleExcellent sales team! Melanie is fablous to work with. Verg caring and detailed.PositiveResponsiveness, Quality, Professionalism, Value
Alraji · 20 June 2021
Agent replied · 19 June 2024
Alraji, thank you so much for taking the time to leave us this great review. I have passed on your feedback to Melanie and the team, they were delighted! I am so pleased your experience was an excellent one and if we can be of assistance in the future, please do not hesitate to get in touch. Regards, James Rowsell, Seymours West Byfleet
★★★★★ 5/5
GoogleSeymours provided an incredible service. Professionalism and quality customer service shown by Josh was particularly impressive.PositiveProfessionalism
Charlie · 20 June 2021
Agent replied · 19 June 2024
Charlie, We are delighted that you were pleased with our customer service, thank you so much!
★★★★★ 5/5
GoogleReally helpful and friendly team from start to finish. Our original buyers had to pull out and within a week the team had managed to re-sell our house. They communicated extremely well throughout the process and would certainly have no hesitation in recommending them. Credit to both Anna & Adele for their support.
Richard · 1 December 2022
Agent replied · 29 July 2023
Thanks Richard, we were all upset to hear the original buyers pulled out but the entire team were straight back on it to get another buyer in place for you and to push through as quickly as possible. Well done to both Anna and Adele for a great job well done!
★★★★★ 5/5
GoogleAnna and her team of Estate Agents at Addlestone have been a pleasure to deal with in the sale of my property. Thank you
Alexandra · 10 December 2017
Agent replied
Thank you for your excellent review, Alexandra. We are glad you had a good experience with Seymours Addlestone, and hope we can help you with any of your future property needs.
★★★★★ 5/5
GoogleBrilliant estate agents, lovely team, the ladies who accompanied me on the viewings where very knowledgeable, after my offer had been accepted on one of the properties, the team guided me throughout the whole process which was so helpful as it was my first time buy and I had absolutely no idea! Thank you for helping me find my home I'm very happy and I've already been recommending you to friends and family!!
Sadie · 30 July 2016
Agent replied
Thank you for the excellent review regarding your property sale with Seymours Estate Agents. It was our pleasure to help you find your first home and we look forward to assisting you in the future with all of your property needs.
★★★★★ 5/5
GoogleSeymour’s estate agents in Addlestone were extremely helpful and knowledgable during property viewings, and I would definitely use their services again.
Clarissa · 29 July 2019
Agent replied
Hi Clarissa, thank you for such a wonderful review, we're glad you were happy with our service and that you would return again in the future. If you need anything further, we'd love to hear from you.
★★★★★ 5/5
GoogleVery professional. Adam showed us a number of properties with our search criteria changing over time having seen previous properties. He always kept us in the loop and sent numerous properties meeting these requirements. As a first time buyer it was a daunting process, but Adam and the whole team were very supportive and friendly and helped with our exciting project. Definitely would recommend using Seymour’s - Addlestone.
Hannah · 31 October 2018
Agent replied
Hi Hannah,
Thank you for such a great review and recommendation! We're so glad that you felt support throughout the process of buying your first property. We hope that should you decided to buy and sell again in the future, you'll use us again.
★★★★★ 5/5
GoogleExcellent service from everyone in the team. Anna however, went above and beyond my expections and I couldn't have asked for anything more. First class on communication, support and knowledge. I highly recommend using Seymours for the sale of your property.
Craig · 23 August 2023
Agent replied · 26 August 2023
Thank you Craig for your kind words and lovely review. It was great working with you and we are so happy to find you a buyer and reach a successful completion! Thanks again, Anna and the team.
★★★★★ 5/5
GoogleFrom start to finish the team at Seymours have been nothing short of amazing! Josh showed us around the property and stuck with us through the whole purchasing process, assisting with any questions and queries. They were always a phone call away and always happy to help. Highly recommend :)PositiveResponsiveness, Quality, Professionalism
Josie · 20 June 2022
Agent replied · 19 June 2024
Josie, thank you so much for the positive review about our whole service, we really appreciate it! Kind regards, Anna
★★★★★ 5/5
GoogleThanks to the Seymour’s Addlestone team for getting our house sold. The team have been great at responding to questions when I had worries and they are honest and hard working for you . I would use them again and again
Aston · 29 June 2023
Agent replied · 29 July 2023
Thank you Aston for lovely review we loved working with you and we are so pleased we got you moved into your new home. Best Wishes from the Seymours Addlestone team.
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