Every review we hold for the Addlestone office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAdele showed me around a few properties before I found the one I purchased through Seymour’s. Adele was always welcoming, friendly and informative about each property she showed me, in fact I only wanted to view properties through Seymour’s in the end as they really took onboard the type of property I would be interested in rather than wasting my time. Anna was amazing when it came to purchasing the property! As a first time buyer I had no experience and didn’t know what to expect! Anna always kept me in the loop and I am lucky I had someone so experienced and professional helping to get the sale through as quickly as possible. Thank you Adele & Anna. I would definitely recommend Seymour’s Addlestone and hope to buy through them again in the future.
Holly · 8 July 2023
Agent replied · 29 July 2023
Hi Holly,
Thank you so much for your lovely review and the positive feedback, it is always so nice to hear. We wish you all the best in your new home and hope you are very happy there!
Kind regards, Anna and the team.
★★★★★ 5/5
GoogleWe had a fantastic experience with Seymours Addlestone selling our first home. Ronnie was super efficient and responsive when booking viewings and speaking to potential buyers. Danielle’s professionalism throughout the sales progression …
Kristin · 13 August 2025
Agent replied · 13 April 2026
Thank you so much for your kind words! We're thrilled to hear you had a fantastic experience with our Addlestone team. We really appreciate your recommendation and wish you all the best in your new chapter!
★★★★★ 5/5
GoogleSeymours were very professional and helpful. I chose them because James Rowsell showed great sensitivity when carrying out the valuation in what were difficult family circumstances at the time. Later on, when the sale hit unexpected, repeated delays and difficulties, Anna Rowsell was tremendously helpful and persevered steadily in advising me and ultimately achieving the sale. I am happy to recommend their services.
Eve · 20 May 2024
Agent replied · 19 June 2024
Hi Eve, We have been through quite a journey together! but we are so happy to have succeeded in selling your home. Thank you so much for your kind review, it has been a pleasure working with you. Best Wishes from Seymours Addlestone
★★★★★ 5/5
GoogleSeymours were very professional and helpful. I chose them because James Rowsell showed great sensitivity when carrying out the valuation in what were difficult family circumstances at the time. Later on, when the sale hit unexpected, repeated delays and difficulties, Anna Rowsell was tremendously helpful and persevered steadily in advising me and ultimately achieving the sale. I am happy to recommend their services.
Eve · 14 May 2024
Agent replied · 10 December 2024
Hi Eve, We have been through quite a journey together! but we are so happy to have succeeded in selling your home. Thank you so much for your kind review, it has been a pleasure working with you. Best Wishes from Seymours Addlestone
★★★★★ 5/5
Google1st time buying a mobile home and the guys n gals at Seymours were at hand every step of the way, I couldn't fault them.
A special thanks to Ronnie, Danielle & Charlotte, who were all knowledgeable and attentive to the situation. Well done. 👏 …
Russ · 26 November 2024
Agent replied · 10 December 2024
Thank you so much for your kind words! We’re thrilled to hear that you had a good experience buying your first mobile home
.
★★★★★ 5/5
GoogleFrom start to finish, James and his team, Josh, Dan and Anna, who have worked on my sale, have been professional, friendly, pro-active but not pushy. I felt involved throughout the process and supported through the more technical communication with the solicitors. This has been the most stress free house sale I have experienced and for the first time selling a house, I was confident I had a team working for me. I thoroughly recommend Seymours Addlestone to anyone considering selling their property.PositiveProfessionalism
Tony · 25 August 2022
Agent replied · 29 July 2023
Hi Tony, Thank you so much for your feedback and taking the time to write a review for us. Anna
★★★★★ 5/5
GoogleI have no hesitation in giving 5 stars to Seymours & especially Kirsty. I have found Seymours professional & friendly throughout the whole process. My straightforward sale turned out to be slightly less straightforward. I was always able to speak to Kirsty, many times she was a reassuring & calm voice with helpful insight that kept me going.
Pongees · 20 April 2024
Agent replied · 19 June 2024
Thank you so much for your super review for Seymours Addlestone and we are so pleased we got you moved in the end!
★★★★★ 5/5
GoogleBuying and selling a house at the same time is very stressful and thing's not as always go to plan , so here I'm again to thank Anna and Adele + all the other staff from Seymour's a brilliant team very helpful. Thank you Adele for being so kind and thoughtful , hopefully we will be in our new home soon and enjoy a new beginning. Many thanks guys XXX ☺️ Daniela , Nigel , Honey and Ruby Crabb .
Mozzie · 29 July 2022
Agent replied · 29 July 2023
What lovely words, we are all very excited for you, having found your next home. Thank you so much for the review!!
★★★★★ 5/5
GoogleWe had sold our home with another estate agent and had a property we were buying. Unfortunately the initial sale on our property fell through. We contacted Seymours, Addlestone and asked them to support the relisting of our property, explaining we had time constraints as we needed to sell ASAP so we could still purchase our onward home. They were fantastic and took on the mantal with aplomb. Although it got very pressurised, the team, especially Josh, took it in their stride and always faced the challenge with a smile and positive attitude. They were proactive and really pushed the process forward for us. Thank you!!PositiveProfessionalism
TJ · 20 June 2022
Agent replied · 19 June 2024
Dear TJ, Thank you for your lovely feedback and we are so glad we were able to help you move.
★★★★★ 5/5
GoogleEarly on in the process we were disappointed to lose several buyers, one close to the exchange date. However it became apparent this was owing to the chaotic nature of the market caused by the stamp duty deadlines. Initially we were passed between a number of different Seymour representatives but once we were assigned a single point of contact (Josh) we had an excellent experience. Josh worked tirelessly to see the exchange through to completion. He was always good humoured, honest and went above and beyond to ensure everyone in the chain was chased up regularly to keep the process moving.
We would like to thank Seymours and especially Josh for getting us moved into our dream family home.PositiveResponsiveness
Michael · 20 June 2022
Agent replied · 19 June 2024
Thanks Michael, a lovely review and so pleased for you. Well done to Josh who worked so hard to keep everyone updated and get everything through !
★★★★★ 5/5
GoogleSale of Property
I cannot thank Marina and Adele enough for there attentive service and support on helping to sell my property, they were both wonderful and very knowledgeable. My experience with Seymours has been seemless, the communication has been excellent. Both James and Anna have also been wonderful. Fingers crossed that all continues to go well to completion.
M · 23 January 2024
Agent replied · 22 January 2025
Dear Maya,
thank you so much for your feedback and kind words. Kind regards, Anna
★★★★★ 5/5
GoogleJosh Hammond and Salvatore have been a great help through the whole process of me purchasing my first home. Josh was fantastic at chasing up the sellers and solicitors to get the deal moving soft and smoothly. And Salvatore’s service was also next to none and really helped me through this process. I would highly recommend Seymours in Addlestone as I had a bad experience with another agency. Thankyou for your helpPositiveResponsiveness, Quality, Professionalism, Value
Mo · 20 June 2022
Agent replied · 19 June 2024
Dear Mo, Thankyou very much for the feedback, and we are delighted to have helped you with your first purchase of a home.
★★★★★ 1/5
GoogleIf I could score in negatives I would! We have sold and brought many houses but Seymours, Chris and Ben, were absolutely unprofessional and unethical. We had an accepted offer on a house, initially we found it odd why Ben kept calling us every other day even though we had explained we have an appointment next week with the bank. Unfortunately, due to unexpected issues We decided to re-negotiate the agreed offer and when we realised it was not possible we decided to stick with the original offer as we loved the house. Interestingly within hours of this conversation ben let it slip that another buyer had put an offer on the house! How they managed to do that whilst we had an accepted offer is still beyond me! Nevertheless despite sticking with the agreed offer, Seymours started ghosting us! Not answering if we are going ahead with the sale or answering our emails or questions from our bank. After nearly 5 days, Chris told us he will respond to us by Friday and when he didn’t, we called on Saturday And apparently he doesn't work on weekends and he simply had left us hanging! (Who does that in a professional world!?). We then decided to give up on the house and Seymour's NEVER called us back. We wasted 5 days, multiple phone calls and never got a clear answer. I can only imagine , there was something illegal and unethical going on that an estate agent would act in such way, otherwise surely they could have simply replied. If you want a reasonably honest answer dont go hereNegativeResponsiveness, Quality, Professionalism, Value
Mahsa · 25 August 2021
Agent replied · 29 July 2023
Mahsa, thank you for taking the time to write this review and for sharing your experience. We take it very seriously when expectations have not been met and we will always look to resolve wherever possible. If you want to contact me directly to discuss this further, my email is james@seymours-wba.co.uk. James Rowsell, Partner.
★★★★★ 5/5
GoogleI have purchased and sold a property through Chris and his team and could not be happier with the service I received. Chris, Ben and the team are extremely professional, friendly and went above and beyond in any way they could.
Communication was excellent, efficient and faultless.
My sale was very stressful due to matters out of Seymour’s control and I have no doubt the sale would not have completed without their help.
On completion my buyer also commented how fantastic they had been.
Highly recommend!PositiveResponsiveness, Quality, Professionalism, Value
Gabriella · 20 June 2021
Agent replied · 19 June 2024
Dear Gabriella,
Thankyou for taking the time to review our service and we are very happy we overcame any obstacles.
★★★★★ 5/5
GoogleWe have recently sold through Seymours in Addlestone and our experience can be summed up in one word. “Outstanding service” The lovely Adele was reassuringly helpful and supportive throughout the whole process.
Seymours really do strive to find the most suitable buyers to help sell your home quickly with the minimum of stress, and we would have no hesitation in recommending the team at Seymours Addlestone any time.
Thanks for everything.
Rob · 2 September 2022
Agent replied · 29 July 2023
It was an absolute pleasure working for you Rob and wish you both all the very best in your new home! James and the Addlestone team.
★★★★★ 5/5
GoogleGreat agency, Danielle was very good at following up with the buyers and keeping us in the loop!
Tom · 13 July 2025
Agent replied · 13 April 2026
Thank you, we're glad to hear you had a positive experience and felt well-informed throughout the process!
★★★★★ 5/5
GoogleSale of Property
I cannot thank Marina and Adele enough for there attentive service and support on helping to sell my property, they were both wonderful and very knowledgeable. My experience with Seymours has been seemless, the communication has been excellent. Both James and Anna have also been wonderful. Fingers crossed that all continues to go well to completion.
M · 25 August 2023
Agent replied · 24 August 2024
Dear Maya,
thank you so much for your feedback and kind words. Kind regards, Anna
★★★★★ 1/5
GoogleIf I could score in negatives I would! We have sold and brought many houses but Seymours, Chris and Ben, were absolutely unprofessional and unethical. We had an accepted offer on a house, initially we found it odd why Ben kept calling us every other day even though we had explained we have an appointment next week with the bank. Unfortunately, due to unexpected issues We decided to re-negotiate the agreed offer and when we realised it was not possible we decided to stick with the original offer as we loved the house. Interestingly within hours of this conversation ben let it slip that another buyer had put an offer on the house! How they managed to do that whilst we had an accepted offer is still beyond me! Nevertheless despite sticking with the agreed offer, Seymours started ghosting us! Not answering if we are going ahead with the sale or answering our emails or questions from our bank. After nearly 5 days, Chris told us he will respond to us by Friday and when he didn’t, we called on Saturday And apparently he doesn't work on weekends and he simply had left us hanging! (Who does that in a professional world!?). We then decided to give up on the house and Seymour's NEVER called us back. We wasted 5 days, multiple phone calls and never got a clear answer. I can only imagine , there was something illegal and unethical going on that an estate agent would act in such way, otherwise surely they could have simply replied. If you want a reasonably honest answer dont go here
Mahsa · 9 January 2021
Agent replied
Mahsa, thank you for taking the time to write this review and for sharing your experience. We take it very seriously when expectations have not been met and we will always look to resolve wherever possible. If you want to contact me directly to discuss this further, my email is james@seymours-wba.co.uk. James Rowsell, Partner.
★★★★★ 5/5
GoogleWe cannot fault the team at Seymours Addlestone, from Ronnie showing us round our viewing's, Pam helping us through all of the struggle's throughout the process, and Natalie the Branch Manager - they were all brilliant. …
Chloe · 22 March 2026
Agent replied · 13 April 2026
We’re delighted to hear that Ronnie, Pam and Natalie were able to support you. Our team is committed to delivering a high standard of service and providing support at every stage, so it’s very rewarding to know you felt well looked after. we look forward to helping you again when the time comes!
★★★★★ 5/5
GoogleWe have been working with Ronnie and Natalie from the Addlestone office and cannot recommend them highly enough. Having been searching for a new home for more than 2 years and been with pretty much every other agent, I can say that without …
Gianni · 22 January 2026
Agent replied · 17 January 2026
Thank you so much for your kind review. We’re delighted to hear that Ronnie and Natalie were able to support you throughout your search and provide the level of service you deserved. Your recommendation means a great deal to us.
★★★★★ 5/5
GoogleThere isn't a thank you big enough to give the team at Seymours in Addlestone as, simply without them, I wouldn't be writing this in the comfort of my lovely new home. Particular thanks have to go to Michelle for her attention, efficiency …
Wendy · 22 January 2026
Agent replied · 17 January 2026
Thank you so much for taking the time to leave such a heartfelt and thoughtful review. We are truly delighted to hear that you are now settled into your lovely new home, that is exactly what we strive for. Your kind words mean a great deal … More
★★★★★ 1/5
GoogleHorrible experience with Seymours and Ronnie in particular when trying to buy our home. He used aggressive bullying tactics when forcing new imposed deadlines out of nowhere, left rude voicemails, and was clear that ‘we work for the seller …
Anonymous · 22 February 2026
Agent replied · 13 April 2026
We categorically dispute the claims made in this review. At no time did any member of our team behave rudely, aggressively, or engage in bullying tactics. These allegations are false and unsupported. All telephone calls are recorded, and … More
★★★★★ 5/5
GoogleLast weekend (24th August) I was shown a house in Chertsey by Dan. The moment I arrived at the property I was warmly welcomed by Dan and instantly felt at ease.
I have attended viewings by other estate agents who were nowhere near as personable and actually I was made to feel rushed.
This was not the case with Dan. He took time to show me around and I found him to be extremely knowledgeable despite only being with Seymours for a short time.
Dan is a credit to the Addlestone branch of Seymours and I have no doubt other perspective buyers would feel the same way.
Asehdev2 · 29 July 2020
Agent replied
Thank you for such an amazing review, we'll be sure to pass the praise onto Dan! If you need anything else, please don't hesitate to get in touch.
★★★★★ 5/5
GoogleGreat service! The staff were very friendly and helpful. Once the offer went through John was a star and helped guide me through the whole process, as a first time buyer he gave me the support and knowledge I needed.
Jess · 10 August 2024
Agent replied · 24 August 2024
Hi Jess, Thank you so much for your lovely review and hope you are settling into your new home! We really appreciate your positive feedback on our service and we will be sure to pass your comments onto John. All the best, Seymours Estate Agents.
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