Every review we hold for the Accrington office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSharp Estate Agents are the best from day one when I moved. When I first moved in they had a team of cleaners in the day before so I moved into a clean welcoming environment. They are always a phone call or email away. They respond almost immediately and if there is a problem they get onto it straight away and get it sorted there is no messing around. The team they used for repairs are all trustworthy and prompt I often leave them alone in the house with my spare key. You simply can't go wrong with Sharp
Rfj · 16 February 2026
Agent replied · 16 April 2026
Thank you so much for taking the time to leave such a lovely review. It genuinely means a lot to our whole team. We’re so pleased you felt welcomed when you moved in and that you’ve felt supported since. We always aim to be easy to reach and to deal with any issues quickly, so it’s great to hear this has been your experience. Thank you again for trusting Sharp Estate Agents, we really appreciate it.
★★★★★ 1/5
GoogleCan u give a 0 star review!!!!!
Shocking experience with Sharpes in Accrington. They moved me into a property that had rats in the cavities, I heard them from the very first night. By day five my dog had actually caught one in my bedroom. I was a single mum just coming from a refuge, and when I reported it, I was basically dismissed and told, “Well, they weren’t there when you moved in.” Clearly, they were.
The women working there were rude and unhelpful, especially if you challenged anything or didn’t say exactly what they wanted to hear. I was grateful to get out of that property after only a few months. They got no rent from me because I had to pay for alternative accommodation due to the rat infestation, something no family should ever have to deal with.
To make things worse, they even gave false information to United Utilities, claiming I moved in three months after I had actually left.
Dodgy, unprofessional, and completely useless. Awful company and awful people to deal with. Avoid them at all costs.
Laura · 16 December 2025
Agent replied · 16 April 2026
We take all feedback seriously, and we’re sorry to hear that you feel this way. However, we do want to be clear that there are two sides to every situation, and the account provided does not fully reflect the information and actions recorded on our side.
We address maintenance and pest reports promptly, and we have established procedures in place to support tenants. We are confident that these procedures were followed, and we have documentation to support the steps taken throughout this tenancy.
That said, we are still willing to review this matter again. If you would like to discuss the details directly and constructively, please contact our office so we can go through the factual record together.
Thank you for raising your concerns.
★★★★★ 5/5
GoogleWe bought a house through Sharps, Accrington. The owners showed us the property. Sharps were helpful, professional and patient. All the staff are very friendly and responsive. We recommend them.
Judi · 17 October 2025
Agent replied · 23 October 2025
Thank you for your kind review and for supporting local businesses, it means a lot to us! 🙏 …
★★★★★ 5/5
GoogleAs a Landlord i find Lorna and all the team at Sharps very professional to deal with.
They carry out their yearly inspections and send a detailed report.
Sometimes the report is not what the Landlord wants to here.
They treat the Tenant and Landlord the fairly.
And as a landlord it is our responsibility to address the issues.Equally the tough issues of dealing with Tenants who do not keep the property to the standard expected.
This is sometimes a no win situation but i have to say well done to Lorna and all at Sharps.
Michael · 12 July 2025
Agent replied · 23 October 2025
Thank you for your kind review, we really appreciate your support! 💛 …
★★★★★ 5/5
Googledone a few jobs for sharp and there spot on and quick at paying
Thanks
David (true north)
David · 20 October 2025
Agent replied · 12 November 2025
Thanks so much, David We really appreciate your review and are so glad you had a great experience with us. 🙌, The Sharp Estate Agents Team …
★★★★★ 1/5
GoogleHouse was sold whilst I was a sitting tenant got a letter through post with incorrect tenant names looks like was printed by a 5 year old as no company name info or contact information and no company registration number just stating to pay into this bank account number.
No new tenancy contract with either new owner or letting agents.
Lorna sharp sent rude obnoxious emails and seems to care more about money than tenants .....
AVOID THIS LETTINGS AGENCY DUE TO TO LACK OF EMPATHY AND SUPPORT FOR DISABLED OR ABLE BODY TENANTS.
SAVE YA MONEY FIND A RESPONSIBILE AGENCY NOT THIS JOKE OF A COMPANY
Dante · 12 April 2024
★★★★★ 1/5
GoogleMy landlord sold the house with me as a sitting tenant and this company contacted me on behalf of the new landlord. Before this letter I knew nothing about the sale and previously when I was a sitting tenant at other addresses I had contracts and papers posted throughout the handover to keep things legal. Lorna is a bully and a cold hearted madame with nothing more on her mind other than money. She is totally insensitive rude and unkind. She came round and looked round my house and said nothing about the rent then two days later sent an email and had added £250 to my monthly rent. She followed this up with a loud demanding telephone call where she spoke to me like a deaf 5 year old. I put the phone down with her still shouting and the issue still hasn't been resolved.......
Stephanie · 12 April 2024
★★★★★ 5/5
GoogleCan’t recommend Lorna and her team enough. I’ve used sharps for a number of sales and purchases, the last completing 7th December and was very tricky with a long chain involved. The team were on call via email, telephone and WhatsApp whenever needed with queries raised and answered in minutes rather than days. There is no sales pitch involved when selling with Sharps just piece of mind they will get the job done without delay. Thanks I’d give you 10 stars if I could 110%
EMMA · 12 April 2024
★★★★★ 5/5
GoogleI have been with sharp for 10 years now. Aways sent out the handyman/gas man when needed and i have always been able to get in touch with issues and they have been very helpful. I cant fualt them
Amy · 16 February 2026
Agent replied · 16 April 2026
Thanks so much for the lovely review and for being with us for 10 years, that really means a lot to us. We’re really glad to hear you’ve found it easy to get hold of us and that the team have been helpful when you’ve needed them. Thanks again for taking the time to leave this!
★★★★★ 5/5
GoogleFantastic service from start to finish, everything done and sent over when I was told it would be and everything finalised quickly and efficiently. Highly recommended
Shaun · 2 April 2026
Agent replied · 16 April 2026
Thank you for your kind words! We're really pleased to hear that you were happy with the service from start to finish. Delivering everything on time and making the process smooth and efficient is always our goal. We truly appreciate your recommendation!
★★★★★ 5/5
GoogleRenting a property with Sharps estate agents has been so easy. They are always so nice and I would fully recommend the estate agents
Tara · 16 February 2026
Agent replied · 16 April 2026
Thanks so much! We’re glad renting with us has been easy and that you’ve had a great experience. Really appreciate the recommendation.
★★★★★ 5/5
GoogleLorna Sharp and Sharon Laffy were amazing! Very professional and friendly. Really made the house buying process straightforward.
Irfan · 12 April 2024
Agent replied · 23 October 2025
Thank you for your kind review, we really appreciate your support! 💛
…
★★★★★ 5/5
GoogleAmazing always there 2 help 🙂 …
Terri · 16 February 2026
Agent replied · 16 April 2026
Thanks Terri your kind review! We really appreciate your feedback and are glad you’re happy with our service ; )
★★★★★ 5/5
GoogleAlwats been good and quick to respond
Laura · 20 October 2025
Agent replied · 12 November 2025
We really appreciate your feedback, it’s been great working with you on your property investments.
Thanks Laura for choosing Sharp Estate Agents to manage your portfolio, we’re always here to help you get the most from your properties., The Sharp Team
★★★★★ 1/5
GoogleWould give less if I could, they blocked me off Facebook for a bad review. Because I emailed with issues I got to told that if I didn't like it then find somewhere else.
Black walls, worse when moved to see it all, multiple pieces of furniture had to be thrown, mice droppings were found. I got blame for the electrician not putting carpet back properly that I mentioned numerous times. The whole way I was spoke to if I had an issue was shocking. Multiple problems. Would never use them again.
Denise · 12 April 2024
★★★★★ 5/5
GoogleLorna and the team looked after my buy to let for many, many years until I sold it last year. They looked after my interests and handled the constant legislation that the local government imposed and helped me in the process of selling. …
RICK · 16 April 2023
★★★★★ 1/5
GoogleProperty came on the market and I rang the same day requested a appointment to view and they put me in for the end of the week. The very next day I got a phone call saying the property has now been sold. I said I wanted to view it and I was willing to view it the same day it went online. The Karen on the phone concluded the conversation and just told me it’s gone. I would have offered full asking price for this property, I am a cash buyer. These Karen’s in the office just want an easy job and missed out on a sale of potentially more % fee from me offering more. Won’t be contacting sharps againNegativeQuality
Jonny · 21 June 2021
★★★★★ 1/5
GoogleTerrible customer service and the problem stems from the top. Owner has no idea of customer service and this filters down to the staff. Repairs take forever, issues are always the fault of the tenant. I'd advise some training starting with Lorna.
Once the tenant is in all they care about is the money, never customer satisfaction.
Phil · 21 June 2023
★★★★★ 1/5
GoogleOnce they got u in their place u will soon find they only care bout money n not wellbeing or ur health. Forever 2 get jobs done. Always excuses n most team have terrible attitude...sharon is nice though. Careful bout renting from them. Quality does not show n blame u if work is or isn’t done. Their job to ensure jobs are done not tenant. do not recommend this company. never feel like they correspond with landlord wen request made. awful awful awful company
Stanley · 22 June 2018
★★★★★ 1/5
YellRenters Beware..........
Only because I can’t give 0 stars. Abrupt, rude, not very warm or friendly. If you are looking to rent with them be careful! It seems most reviews are from selling houses but here’s an honest review from tenants. Never in our lives have we been mistreated or ignored in such a way. We are constantly being blamed for any issues that arise when it is clearly not our fault. They only care about getting their cut, we have worked that out. So upsetting and me and my husband dread having to report an issue. We’ve never felt welcomed or cared for and they never check to see how’s jobs are going or anything. We are blamed for that too! Please if you aren’t looking to rent with them beware!
MaroonRadiator36 · 14 December 2017
★★★★★ 5/5
GoogleI've been renting a property from Sharp Estate Agents for the past 7 years and just recently the house changed landlords . Sharp's were along side me all the way , answering any questions I had and reassuring me that I need not worry and …
Susan · 16 April 2023
★★★★★ 4/5
GoogleUtilised Sharps Estate and Lettings agents recently and found the staff to be very professional and helpful. Heidi in particular provided a first class service and kept me fully informed whilst dealing with matters.
I would recommend the professional services of Sharps.
Iain · 13 April 2023
★★★★★ 5/5
GoogleI have always used Sharp Estate Agents and Letting Ltd, for both sales and purchases, and finding tenants for lettings. They are friendly, honest, knowledgeable and efficient. All the staff will endeavour to meet all your needs and keep a …
Sam · 16 April 2023
★★★★★ 5/5
GoogleSharp’s manage my two buy to lets and have consistently offered a seamless service: from marketing the properties and finding suitable tenants to dealing with any repairs/maintenance issues and keeping me up to date on any changes in …
Gary · 16 April 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
