Every review we hold for the Aberystwyth office, from every platform, shown as written. First names only.
★★★★★ 1/5
Googleincompetent, patronising and downright lazy staff who like to take advantage of students. please don’t go here
Brandon · 6 July 2020
Agent replied · 6 July 2023
Thank you for taking the time to leave us a review. At Philip Evans Estates, we take all feedback seriously and strive for 100% customer satisfaction. We note that your deposit has been returned in full, therefore, we would appreciate if you could contact us directly with any comments that you have so that we can discuss this with you.
Kind regards
Philip Evans Estates
★★★★★ 5/5
GoogleI have lived with them for nearly a year as a student and they're a very professional and attentive company. Any problems we've had have been resolved quickly and at their cost. Would definatly reccomend to other students as they offer great accommodation at an unbeatable value for money!
Joe · 6 July 2020
★★★★★ 5/5
GoogleI’ve been with Philip Evans for the last 5 years & they’ve never disappointed. If there’s an issue that needs sorting they are all over it. The ladies are always smiling & treat you with respect. I would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Ryan · 25 August 2021
★★★★★ 5/5
GoogleTheir lovely people very understanding. They don't discriminate like the other agents in Aberystwyth. Hopefully in near would love to do buisness with them again. Very professional too.
M · 30 March 2023
★★★★★ 5/5
GoogleLived in one of their properties for nearly a year as a student and have yet to fault them. Any problems I've had have been sorted in a timely fashion with no extra costs. Will definitely be renting from them again next year.PositiveResponsiveness, Professionalism
Rupert · 25 August 2020
★★★★★ 1/5
GoogleSorted repairs quickly, however bought emergency cleaning in our name without consulting us, charged ~£400 out of our deposit, I've heard from friends this is a recurring pattern. Staff are nice but business model seems to rely on draining students deposits, would definitely advise to avoid
Pierre · 7 July 2018
★★★★★ 4/5
GoogleThey were very helpful and accommodating. Once when I was locked out of my house at 10 in the night, and called them, they were ready to head over with the spare key. I have had a pleasant experience with them.
Pallavee · 6 July 2020
★★★★★ 5/5
GoogleMy first experience of renting a property was made seamless and enjoyable thanks to all the staff at Philip Evans Estates. Excellent communication, day or night, lovely staff, and highly recommended.PositiveResponsiveness, Professionalism
Sarah · 25 August 2021
★★★★★ 5/5
GoogleAmazing people who are always for you to help! They are all caring, helpful and charitable. I lived in their property for almost a year and I am very glad for this time :)
Wiktoria · 6 July 2020
★★★★★ 5/5
GoogleExcellent service from Philip Evans on our rental property. Always available to help in any way possible. They are also very professional and understanding. Would highly recommend.PositiveResponsiveness, Professionalism
Tirion · 25 August 2021
★★★★★ 5/5
GoogleDirect and consise assistance from friendly and professional staff. My move was quick, easy and straight forward. Great service from Philip Evans Estates.
Rowan · 14 April 2022
★★★★★ 5/5
GoogleAmazing estate agents, gave us plenty of options when we looked at houses we now live in one of their houses, and they get any problems sorted quickly with no quarrel would happily use again
James · 7 July 2016
★★★★★ 5/5
GoogleAmazing estate agents, gave us plenty of options when we looked at houses we now live in one of their houses, and they get any problems sorted quickly with no quarrel would happily use again
James · 26 December 2015
★★★★★ 5/5
GoogleVery helpful, couldn't ask for more, problems solved very quickly, best agent in aber by far, highly recommended! The staff are absolute legends!
Alex · 7 July 2016
★★★★★ 5/5
GoogleExcellent customer service, outstanding local knowledge
Craig · 14 April 2022
★★★★★ 5/5
GoogleNo hassle, constant communication, professional and lovely staff. Would highly recommend.
Hal · 14 April 2021
★★★★★ 5/5
GoogleVery helpful , any problems with the house sorted quickly. Communication very professional yet friendly at the same time !!!
Connor · 7 July 2016
★★★★★ 1/5
GoogleThe worse landlords i have ever encountered. very rude and will take advantage of students
Carlos · 7 July 2018
★★★★★ 5/5
GoogleExcellent customer service, always there to help.
Ryan · 14 April 2021
★★★★★ 5/5
GoogleVery friendly, all issues were resolved swiftly. nice people and easy to communicate with.
Brandon-lee · 7 July 2016
★★★★★ 1/5
GoogleRating only, no written review.
Kolawole · 30 September 2024
Agent replied · 22 October 2024
Thank you for your review. We are sorry that you feel that you have had a bad service from us. I have checked and cannot see that you are currently or have previously been a tenant with us, but that you made an enquiry 3 years ago. if there is anything that you wish to discuss, please contact us directly.
★★★★★ 5/5
GoogleRating only, no written review.
Vijay · 6 July 2022
★★★★★ 5/5
GoogleRating only, no written review.
Matthew · 14 April 2022
★★★★★ 5/5
GoogleRating only, no written review.
Vijay · 14 April 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
