Trusted Agent profile
★★★★★
64 reviews across 1 platform
22-24 Chalybeate Street, Aberystwyth SY23 1HX
Philip Evans Estates's Aberystwyth office at 22-24 Chalybeate Street is rated 4.2 out of 5 across 64 reviews on 1 platform, including 64 Google reviews rated 4.2. Checked 9 October 2026.
Every review we hold for the Aberystwyth office, from every platform, shown as written. First names only.
5/5
GoogleOne of the best if not the best in town. I was renting a room for a professional. All my bills included in the price. If I ever had a issue and emailed, they always helped to fix the problem in good time and the one time I was caught slightly short on rent due to a stay in hospital they were very understanding and gave me no trouble. Couldn't recommend this agency more.
5/5
GoogleHighly recommend using Philip Evans Estates! Bethan and the team looked after my property for 3 years and did a superb job! The property was always kept in fanatic condition internally and externally with regular checks. They consistently communicated back to me in the event of an issue / breakdown, and the team was always there within a couple of hours to rectify. Any work carried out to the property was always to a high standard by the team of experts and at a very competitive price every time . I won’t hesitate to use Philip Evans Estates when I buy again in the area.
5/5
GoogleRented student properties from them over the past 2 years and whenever we had any issues with the house they would organise for someone to sort it very quickly. They were always lovely and understanding if we were struggling or had issues which me and my housemates were all very grateful for. Houses were relatively cheap and cheerful with no unexpected call-out or administration fees which I know people experienced with other estate agents. Would definitely recommend them to others!PositiveResponsiveness, Value
5/5
GoogleI see a lot of negative reviews on here, but ive not had a single bad experience in my 3 months of being in a house rented from the,. There was an issue with the boiler (keep in mind thats the landlords job, not the estate agents) and that was fixed as swiftly as it could have been. The landlord here is also very good, catering to my requests and is very friendly. The staff at the estate agents are as warm and welcoming as you could imagine, and immensely helpful, especially as this was my first person renting. I could not recommend them more. Ive been in contact to other landlords and estate agents though friends and family dealing with theirs. I can be quite conservative when it comes to reviews, but genuinely, these people are great, i would recommend them.
5/5
GoogleThe staff at Philip Evans are very helpful and patient. My wife and I moved to Aberystwyth from abroad and had many questions, which they answered promptly. The market is extremely challenging for those looking to rent, but Philip Evans staff accommodated us by adding us to showings already scheduled and helping us to find available apartments that met our needs. I could not be more pleased with the service they gave us and the welcome they extended to us moving into the community.
1/5
GoogleTheir aim is to reduce their student rentals,buy not returning deposits,and then filling the accomodation with the illegals. The local people will thank them for this.
Thank you for your review. We are sorry to hear that your daughter is unhappy with the deposit breakdown. We do try to be as fair as possible when dealing with our deposit returns, however we can see from her file that the dwelling was not returned in an acceptable condition and works were required. Our expectations are set out clearly in the Contract, Moving In Guide and Moving Out Guide. Has this been followed, they would have received a full deposit return. Your daughter and her housemates have been provided with copies of the invoices received as well as photographs in support. If you daughter has any questions, we ask that she contacts us directly to discuss.
5/5
GoogleI have rented two flats through Philips Evans real estate. Both times they did their best and succeeded to meet all my demands . They were always there to help me with any issue I had, they resolved every time any problem I faced with the flats. They contact their business professionally, honor their word and at the same time they show understanding and kindness. Both times they have returned my deposit and they have helped me in numerous ways although they didn’t really have to. I highly recommended them especially for the students since I considered them honest and trustworthy. Thank you for everything Philips Evans .
5/5
GoogleThe Philip Evans team were fantastic. I was having real trouble finding a property to rent in Aber during the pandemic, and they were very accommodating. They found a property that suited all my needs very quickly, forwarded clear and representative images and video of the property, sorted out a remote viewing for me, allowed me to pick up keys out of office, and have helped me sort out a range of matters. I have absolutely no complaints so far!
5/5
GoogleWe have had the best experience with Philip Evans. The team at the office as well as all maintenance members they work with have been kind, attentive, and respectful of our space. They take good care of their properties and treat their tenants like adults by trusting that tenants will also take good care of the property, which we did. Better than our experience with other agencies. Thank you, Philip Evans team.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe have had the best experience with Philip Evans. The team at the office as well as all maintenance members they work with have been kind, attentive, and respectful of our space. They take good care of their properties and treat their tenants like adults by trusting that tenants will also take good care of the property, which we did. Better than our experience with other agencies. Thank you, Philip Evans team.
5/5
GoogleBrilliant estate agents! First positive experience in Aberystwyth - they always respond to queries quickly and are very informative. Through the Covid-19 crisis there were plenty of updates to keep everyone clear about what was happening. Everyone is super friendly too- which really helps your experience! They keep in contact with Landlords when necessary meaning that any problems are solved quickly. Definitely would recomend them for Students - especially with their summer rent policy and cheaper deposits! They certainly tend to their customers needs.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI have rented a couple of properties with Philip Evans during almost four years and the service has been absolutely brilliant. The staff was always very helpful with any issues in the flat. They even offered somewhere to leave my belongings when I moved from one flat to another and extended my stay until the new apartment was vacant. I also got all my deposit back. I would definitely recommend and go back if I return to Aber.
1/5
GoogleI should have written this review a few years back, as it may have encouraged students seeking accomodation in the last few years to go elsewhere. I'll share my horror story now in any case - though I do hope the Philip Evans I experienced in the past is not the Philip Evans of the present. I moved in to a new flat with some friends whilst studying. We moved in just before the holidays hit, so most of my friends were dumping their gear and running for the train to head home. I planned to stay for a few weeks. My room was unlocked when I got there, and I put all of my things in my room and left to make some tea. The door closed behind me. I made some tea, then went back to my room and coultn't get in. The key wouldn't work in the door. I phoned Philip Evans and they told me that a locksmith would be over in the afternoon. The locksmith never came. I slept in the upstairs living room on the sofa - it was warmer up there. All the doors were locked so i had no bedding, and my wallet was locked in my room. I ate a cold dinner of bread and whatever I could find in the cupboard. I phoned the next morning. They apologised - the locksmith was very busy as all the students were moving in on the same date. They said the locksmith would be there in the afternoon. I told them I had no money, tat my wallet was locked in my room. They told me to hold on, the locksmith would be there. The locksmith didn't show up. I called again in the afternoon, they said he would be there tomorrow. I ate whatever I could find in the cupboards. It was colder that day. I slept in the top room of the house as it was warmer, but not warm enough to sleep comfortably. I called the next morning, they told me the locksmith would be there in the afternoon. The locksmith didn't arrive. I took my keys and left the house in the same clothes I had now been wearing for 3 days. I hadn't eaten properly in 3 days. I hadn't washed in 2/3 days. I walked to their office, sat in a chair, and refused to leave until someone came to the flat and unlocked my door. An hour later, the locksmith came to unlock my door. I grabbed my wallet and bought a huge amount of food from the local supermarket. That's one story. I could also tell you about how some of my items that had been left in the living room went missing after the holidays - during which time the previous tenants had been instructed to go back to the flat and remove the bin bags from the back of the building. When i came back from my holiday, my computer monitor and other items were missing. Philip Evans refused to help me, and would not give me the details for the previous tenants. I could also tell you about the downstairs shower - the tiles fell off the wall whilst I was showering (a few months after we'd been in the building). I cut open my feet. Turns out, the tiles had been tiled on to an MDF board which was set a couple of inches away from the wall to give room for the pipes. I am not kidding. Someone had tiled tiles to an MDF board to turn a cupboard into a shower. They then attempted to pin the damage on us. I don't know what this company is like now - as I said, I should have written this a few years ago. Maybe things have improved - maybe they've kicked out the rude staff members? I don't know. What I do know is that back then, these guys exploited inexperienced and desperate students, so I can't recommend them.
5/5
GoogleLovely estate agents! Rented with them for almost 2 yrs before moving out of the area and they have always been good at responding to any problems or queries promptly as much as possible and have been friendly when we've spoken. Check in and check out was pretty easy. Would recommend them as an estate agent!
2/5
GoogleDaughter rented a place for a year. the place was filthy when she moved in, a bra was found in one bedroom, a used condom under one of the beds. Her sink was full of foundation and required a thorough clean. One year later after cleaning the house, the landlord deducted money from the deposit for cleaning! As well as the students, many parents had come in and thoroughly cleaned the place before the house was vacated and the house was in a much better state than when the students moved in. Beware of renting a house in Thespian Street. As a landlord myself I would never treat my tenants this way
5/5
GoogleRented a flat as a student for almost a year with no problems. The agency was very responsive both on everyday basis and during world pandemic. They were very helpful when I locked myself out of the house and gave my spare keys without any additional payment. Also the agency helped me whenever I had problem in the flat straight away after reporting it. Highly recommend :)PositiveResponsiveness, Quality
5/5
GoogleI've rented as a student with these guys for 2 years, soon to be a 3rd. They are completely faultless and made the transition from uni halls to private accommodation very easy. The team are extremely welcoming and any issues or questions are always answered promptly, with relevant actions taken the same day. Deposits have been returned safely and securely, no issues at all. Faultless service, would highly recommend to any students.
5/5
GoogleI have rented from Philip Evans Estates for the past year. Would highly recommend. They have been extremely responsive to any concerns and the staff are kind and are always willing to offer advice and support. I have enjoyed renting from them and I'm very thankful that I did. Thank you Philip Evans Estates.
5/5
GoogleWe're first time buyers and have just bought a property through Philip Evans, and couldn't be happier with how it went. They were very helpful and were always quick to answer any questions we had (always within the same day, if not within an hour) and were very friendly and professional throughout the process. Very happy with our new home! Would highly recommend.PositiveResponsiveness, Professionalism
5/5
GoogleI highly recommend this agency as they have been quick and easy to work with! Great team and my congratulations to Bethan and her family for keeping professional work and superb effort!
1/5
GoogleA Horrible, evil company which preys on the fact that students are inexpereinced and vulnerable. I've spoken to a number of people who have used this estate agents, and not one of them has ever got their deposit back, nor have they ever heard of anyone who has got their deposit back. If you have any option at all, never EVER venture into Philip Evens Estates. EVER
5/5
GoogleI rented on and off for about 10 years with Philip Evans as a student and professional, with them being excellent every time. The staff are lovely and I would recommend them to anyone who wants to live in Aberystwyth.
5/5
GooglePhilip Evens Estates have been excellent. I would highly recommend, I was with them for a number of years. They were always very supportive and helpful. They value their tennents greatly and I appreciate everything they did for me.
5/5
GoogleI've rented a flat through Philip Evans Estates for the last 14 months and they've been fantastic. The ladies in the office are very friendly and helpful, and are very responsive even out of hours if needed. Any issues are resolved very quickly. I highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Philip Evans Estates's Aberystwyth office has 64 reviews across 1 platform: 64 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Philip Evans Estates Aberystwyth is rated 4.2 out of 5 across all 64 reviews, and 4.2 out of 5 on Google from 64 reviews, checked 9 October 2026.
Philip Evans Estates Aberystwyth, 22-24 Chalybeate Street, Aberystwyth SY23 1HX.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.