Trusted Agent profile · Aberdeen

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Martin & Co Aberdeen reviews

★★★★★ Excellent

1,216 reviews across 3 platforms

123-125 Rosemount Place, Aberdeen, AB25 2YH

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Martin & Co's office in Aberdeen, at 123-125 Rosemount Place, is rated 4.7 out of 5 across 1,216 reviews on three platforms, including 1,120 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.7 / 5

1,120

Reviews on Google

This office

Facebook logo

4.3 / 5

90

Reviews on Facebook

This office

Trustpilot logo

6

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

About Martin & Co Aberdeen

Servicing landlords with well-presented properties only. No compromise. Our business is tailored for high quality long-term tenancies. We thrive on the business of landlords and tenants with high expectation. We serve tenants in a way that they are delighted to remain in your property for the years to come. Thanks to our nationally recognised brand Martin & Co are able to attract discerning tenants for Aberdeen properties... no matter where they are property hunting from. Potential tenants can deep into 360° Virtual Interactive Tours, which dramatically improve the initial search experience and lead to faster and better quality tenancies. Landlords can benefit from our 'Manage and Protect' service which guarantees the rent and protect their legal position, among many other benefits. We are really confident and passionate about what we do. We command a very strong position in the letting arena in Aberdeen. Managing and letting properties is our business, but building long term relationship with our landlords and tenants is our passion.

Awards

The Trusted Agent 2026 results for Martin & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Aberdeen office, from every platform, shown as written. First names only.

5/5

Google

Rating only, no written review.

Gillian · 19 September 2021

Agent replied

Hi Gillian. Thanks for your very favourable ranking. Best regards, Eduardo Prato, Director, Martin & Co Aberdeen.

1/5

Google

Rating only, no written review.

Agnes · 19 September 2021

Agent replied

Hi Agnes, thanks for your rating. Unfortunately we were not in a position to put a property that was not up to standard back on the market. Quotes were sought with local contractors to bring the property to the correct standard. Unfortunately you decided not to take this option further. We would have been delighted to keep your business if the property was to the standard that our clientele always expects. If you have any queries regarding our position you can contact me on my direct line 01224974140 and I'll be more than happy to listen to your concerns. If you prefer your concerns to be heard by an independent redress system, we are members of The Property Ombudsman and ARLA Propertymark. Either of these professional bodies could independently examine your case to make sure that your position as a customer was looked after. Best regards, Eduardo Prato, Director, Martin & Co Aberdeen.

5/5

Google

Rating only, no written review.

Louise · 19 September 2021

Agent replied

H Louise. Thanks for your feedback. Hope you're enjoying your new property! Best regards, Eduardo Prato, Director, Martin & Co Aberdeen.

5/5

Google

Rating only, no written review.

Alfie · 19 September 2021

Agent replied

Hi Alfie. Thanks a lot for your kind rating. Best regards, Eduardo Prato, Director, Martin & Co Aberdeen

5/5

Google

Rating only, no written review.

A · 19 September 2021

Agent replied

Hi Andy. Thanks a lot for your ranking. We look forward to serving you and look after property business further. Best regards, Eduardo Prato, Director, Martin & Co Aberdeen.

5/5

Google

Rating only, no written review.

Rezija · 19 September 2021

Agent replied

Hi Rezija. Thanks a lot for your feedback. It means a lot to us, and particularly to Laura, who has gone the extra mile to make sure that everything runs smoothly. We look forward to serving you further. Best regards, Eduardo Prato, Director, Martin & Co Aberdeen

5/5

Google

Rating only, no written review.

Hannah · 19 September 2021

Agent replied

Hi Hannah. Thanks a lot for your positive feedback. Best regards, Eduardo Prato, Director, Martin & Co Aberdeen

5/5

Google

Rating only, no written review.

Jermaine · 19 September 2021

Agent replied

Thank you for your five star review Jermaine. Were glad to hear you are happy with us! From the Martin & Co team.

5/5

Google

Rating only, no written review.

Vasiliki · 19 September 2021

Agent replied

Hi Vasiliki. Thanks for your 5-star rating. I'm delighted to see that our team is giving you the service level that you deserve. We look forward to serving you as you move in and settle in your new home. Best regards, Eduardo Prato, Director, Martin & Co Aberdeen

4/5

Google

Rating only, no written review.

Devender · 19 September 2021

Agent replied

Hi Devender. Thanks for your ranking. Please let us know what we can do to make your experience an even better one. Now that you're settled in your new place, we are looking forward to serving you in the years to come. Best regards, Eduardo Prato, Director, Martin & Co Aberdeen

4/5

Google

Rating only, no written review.

Mark · 19 September 2021

Agent replied

Hi Mark, thanks a lot for your rating. Please let us know what we could do to make your experience with us even better. Best regards, Eduardo Prato, Director, Martin & Co Aberdeen

5/5

Google

Rating only, no written review.

Toby · 19 September 2021

Agent replied

Hi Toby. Thanks a lot for your rating. Any feedback on how your experience was and what we could do to make it even better it will much appreciated. Best regards, Eduardo Prato, Director, Martin & Co Aberdeen

3/5

Google

Rating only, no written review.

ÁRON · 28 January 2021

Agent replied

Hi Aron, could you contact us as we can't find any records of you on any of our systems? Customer services is our top priority and if something has not been done to the expectation of our customers we'll rectify it. Please reply here, or contact us on 01224-636500 / aberdeen@martinco.com Kind Regards Maxine Card

5/5

Google

Very helpful staff.

Anna · 25 October 2020

Agent replied

Thank you for your five star review Anna. Were glad to hear we have offered you a great service and will continue to! From the Martin & Co team.

5/5

Google

Rating only, no written review.

Rachel · 19 September 2020

Agent replied

5 great stars... thanks Rachel!

5/5

Google

Rating only, no written review.

Maya · 19 September 2020

Agent replied

Thank you for your 5 star review Maya it's much appreciated especially coming from a long term tenant such as yourself! Thank you again from the Martin & Co team. Kind Regards

5/5

Google

Rating only, no written review.

Hannah · 19 September 2020

Agent replied

Hi Hannah. Thank you for your ranking. Please let us know if there is anything we can do to keep a smile on your face as one of our happy customers. Best regards, Eduardo Prato. Director. Martin & Co Aberdeen

4/5

Google

Rating only, no written review.

Alasdair · 19 September 2020

Agent replied

Hi Alasdair. Thanks for your kind words. Having a long term customer like you means a lot to us. It's not about properties, it's about building relationships. Please let us know what we can do better so that as time goes by, our service gets even better.

5/5

Google

Rating only, no written review.

Chyan · 19 September 2020

Agent replied

Thank you Chyan for choosing Martin & Co! We're glad to have you as a tenant and hope you we can serve you for many more years to come.

5/5

Google

Rating only, no written review.

Molly · 19 September 2020

Agent replied

Thank you for your positive rating Molly!

5/5

Google

Rating only, no written review.

Michael · 19 September 2020

Agent replied

Thank you for your positive rating Michael!

4/5

Google

Rating only, no written review.

Lydia · 19 September 2020

Agent replied

Thank you for your review Lydia. Could you please let us know how we could improve our service to make it a 5-star one (the sort of experience we aim to give to our customers when they come through our door). Thank you. Maxine Card

5/5

Google

Rating only, no written review.

Morteza · 19 September 2020

Agent replied

Thanks Morteza for your *****

3/5

Google

Rating only, no written review.

ARON · 19 September 2020

Agent replied

Hi Aron, could you contact us as we can't find any records of you on any of our systems? Customer services is our top priority and if something has not been done to the expectation of our customers we'll rectify it. Please reply here, or contact us on 01224-636500 / aberdeen@martinco.com Kind Regards Maxine Card

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Questions about Martin & Co Aberdeen

Has Martin & Co won any awards?

Yes. In The Trusted Agent 2026 awards: Martin & Co, Aberdeen won Platinum.

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