Every review we hold for the Aberdeen office, from every platform, shown as written. First names only.
★★★★★ 4/5
GoogleLovely place to live. The sales team were great and are very friendly when you are looking for / purchasing your home.
CALA did come around and carry out a visit at our home upon request near the end of our 2 year warranty period - and agreed to fix most reasonable requests. They did make tracking the progress of the issues as difficult as possible and it wasn't the easiest getitng them to agree on a date.
They only have one painter and joiner, so you can be waiting over 6 months, only for them to conveniently forget to schedule the scaffolding.
Getting anything in writing from them can also be a pain. I get the impression they try to do everything verbally in person or on the phone so there is no way to ducument what was said. I recommend taking your own notes and sending it to them.
Overall the CALA Customer service aftercare is not the best. Many emails can be left unresolved for weeks and takes a lot of chasing. They will see to the serious issues at least, but will always try to come up with any excuse why something could be classed outwith the warranty to avoid accepting fault.
But in the grand scheme of things, we are very happy with our home and it is a good place to live.
Marc · 18 March 2026
★★★★★ 5/5
GoogleNice, though quite expensive houses
100na · 16 April 2025
★★★★★ 4/5
GoogleGood place to buy homes and apartment
Sanya · 20 May 2024
★★★★★ 1/5
GoogleVisited last week, as looking for a cala new build. Not for me very low lying, railway track near, noisy road and a huge pylon with power station attached. Surprised if these sell in the current market , disappointed
Denise · 16 April 2020
★★★★★ 5/5
GoogleExciting new development which is really taking shape. A must see!
Stuart · 16 April 2021
★★★★★ 5/5
GoogleBeautiful scheme well done cala
May · 16 April 2022
★★★★★ 5/5
GoogleRating only, no written review.
Shakti · 15 November 2025
★★★★★ 5/5
GoogleRating only, no written review.
Sam · 10 April 2025
★★★★★ 1/5
GoogleRating only, no written review.
Angus · 14 March 2025
★★★★★ 4/5
GoogleRating only, no written review.
John · 3 March 2025
★★★★★ 2/5
GoogleRating only, no written review.
Ahmed · 20 May 2024
★★★★★ 5/5
GoogleRating only, no written review.
Iulian · 20 May 2024
★★★★★ 2/5
GoogleRating only, no written review.
GoSia · 21 May 2023
★★★★★ 4/5
GoogleRating only, no written review.
Emma · 21 May 2023
★★★★★ 5/5
GoogleRating only, no written review.
Alan · 16 April 2022
★★★★★ 5/5
GoogleRating only, no written review.
Dragonetgirl · 16 April 2022
★★★★★ 5/5
GoogleRating only, no written review.
Dennis · 16 April 2022
★★★★★ 5/5
GoogleRating only, no written review.
Bolshoy · 16 April 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
