5/5
Weβre both so happy for getting our first choice of house and got the keys today. Thank you Teresa. Highly recommend
Agent replied Β· 20 March 2026
Thank you so much. Wishing you many happy years in your new home.
Trusted Agent profile Β· 58 Greystone Road
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74 reviews across 2 platforms
The Hatchery NI, 58 Greystone Road, BT41 1JZ
Part of Reid Rentals, see every office.
Reid Rentals's office in 58 Greystone Road, at The Hatchery NI, is rated 4.9 out of 5 across 74 reviews on two platforms, including 23 Google reviews rated 4.8.
Every review we hold for the 58 Greystone Road office, from every platform, shown as written. First names only.
5/5
Weβre both so happy for getting our first choice of house and got the keys today. Thank you Teresa. Highly recommend
Thank you so much. Wishing you many happy years in your new home.
5/5
Professional and very helpful. Lovely to talk to if you have any concerns definitely recommend Theresa 5 star service
Thank you so much. we really appreciate it!
5/5
Highly motivated and professional company. After several months with another rental agent and not one call, I changed to Reid Rentals. The next day they had 3 viewings booked in for the following week and the very next morning post viewing we had a lovely family sign the contract. Effortless and could not recommend Reid Rentals highly enough.
Thank you for this lovely review. Very happy to have you on board.
5/5
provisional, frendly & high service from Teresa carried out from start to finish we asked for help to get house as been waiting months on end to find somewere then as I thought it's never happening both of us about give up we got word back from Teresa she came throgh to say we got house not to mention its amazing all in all i would highly recommend reid rentals ni Ltd by far the best around
Thank you so much Colin and it was my pleasure
5/5
Having rented with Teresa i would highly recommend Reid Rentals. Teresa is a friendly professional person delivering a great service everytime π
Thank you so much! π
5/5
Teresa was incredibly knowledgeable and helpful when we were coming out of the lease in our last house. Wish we had rented through her the whole time!
Thank you so much Samantha. For what little time it was it was a pleasure
5/5
First time with Reid and I canβt recommend them enough they have been very thorough οΏΌand professional. Great communication throughout the whole process, all questions responded to very promptly. π
Thank you so much Nicola. Welcome on board. Wishing you many happy years in your new home
1/5
Very unprofessional.The storm sorted the fencing problem . π€£π€£π€£π€£π€£π€£ β¦
Dear Mr Scullion We would like to take this opportunity to respond to this so called review, but we see it clearly for what it is...a man who couldn't get his own way so has lowered himself to making outrageous statements. You contacted us to complain our contractors were tossing cigarette butt's outside and we spoke to the foreman immediately, who in turn rapped your door to clear the matter up ( which you didn't answer despite being there ) and explained that NONE of the men smoke and perhaps you saw them vapping and given the front of the house is open aspect with no wind barrier or gardens these where carried by the wind. Fast forward many many months later and you contacted us demanding our landlord provide you with funds for work you carried out without speaking to anyone before hand and provided us with pictures ot a piece of wire attached to the fence, these pictures clearly showed the entire fence was rotting and there was no proof the tenant placed the wire there. Infact we discovered at that stage you had entered the property illegally to take the picture leaving our tenants very worried about their personal security. You then made a false report the grass and trees were not being cut and I personally attended the property within 15 mins of your email and photographed said areas to again discover you were incorrect. Not only was the tenants grass neat and tidy in their own rear and side garden but they had also cut the communal grass to the front. As for the trees they belonged to we presume NIHE or Antrim and Newtownabbey Borough Council and are not even in the grounds of the property. When you were told the tenants were not in breach of their tenancy and therefore no action would be taken you referred the matter to a local Councillor. They were advised of the facts and we advised if this continued we would have no choice but to refer to PSNI for harassment of our tenants. Quite frankly we expected some sort of malious response from you via this or other platforms, which is why we retained all the emails and photographs and we are quite happy to show these if needs be. As for your parting statement, I suspect the people you are referring to are the reason the contractors had to spend an extended length of time returning the place to a suitable condition for letting. We have emailed you directly and look forward to your response. However we now see you have removed your original review and consider the matter closed but we've a screen shot of the original post you made 1 month ago, again for future use if needs be and curious how you can now elaborate on how we are unprofessional ?
5/5
First time renting and Teresa made this very easy for me and explained everything thoroughly and put my mind at ease!
Thanks rebekah. You have been wonderful to work with. Thank you.
5/5
Reid rentals have been an absolute godsend, from signing up our property to finding a suitable tenant; Reid got our property rented in less than a week. Theresa managed everything efficiently, professionally and with ease. Canβt recommend them enough. Thank you Theresa and team, a bottle of bubbly is on its way.
5/5
Teresa helped us find our first rental home and we cannot fault her. For 18 months she was always on the other end of the phone if we ever had any questions and was so helpful and quick to reply. Would definitely recommend and if looking for a rental again weβll be in touch π
Thanks roisin. Good luck in your new home and you know where we are if you need us again.
5/5
Professional service from start to finish, but Teresa went above and beyond to help seal the deal quickly. Thoroughly recommend Reid Rentals
Thank you Jackie. It was a pleasure
5/5
I recently moved in my new home provided through reids rentals. The ladies were so professional and helped guide me through the process for my first rental making me feel completly at ease. 2 professionals and funny ladies that know their field. Thank you both x
You're most welcome and it was our pleasure. Good luck in your new home and thank you for the lovely review
5/5
My first experience with a rental company, was so impressed with how thorough and informative they were. guided me through every step and very friendly.
Thank you Beverley. Wishing you health and happiness in your new home
5/5
A superb rental company! Highly recommend from personal experience for a family member. Great attention to detail, swift responses and actions to queries. Couldnβt rate this company highly enough!
Thank you so much for the great review
5/5
Very good and fast service. Good comunication. Nice customer service.
Thank you for the lovely review. We hope to have you with us for many, many years to come. Welcome aboard.
5/5
Very friendly, helpful and professional service from Reid Rentals. Impressed by the speed of response and level of service that we received from the entire team. Would highly recommend.
5/5
Fantastic service. Professional, friendly and extremely efficient. Nothing is too much trouble. Highly recommend.
Thank you kasper. It's been a pleasure having you and your family with us this past year or so and hopefully many more to come
5/5
Teresa is amazing would recommend her to anyone looking to rent π β¦
5/5
Fantastic service, very professional, efficient and approachable. Highly recommend Reid Rentals and Teresa.
Thank you Amanda. Welcome aboard.
5/5
In my experience of renting homes, Teresa & the team have exceeded every other experience! They are throughtful, fair, professional and friendly
5/5
Teresa Reid has been very helpful and efficient in managing a property for me, prior to its recent sale.She is always friendly and approachable, dealing with all issues promptly.Her charges are very reasonable.I can thoroughly recommend Reid Rentals. to any potential clients.
5/5
In my experience of renting homes, Teresa & the team have exceeded every other experience! They are throughtful, fair, professional and friendly, going the extra mile to support and protect both tenants & owners alike. I thoroughly β¦
5/5
In my experience of renting homes, Teresa & the team have exceeded every other experience! They are throughtful, fair, professional and friendly
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Reid Rentals's 58 Greystone Road office has 74 reviews across two platforms: 23 on Google, 51 on Facebook.
Reid Rentals 58 Greystone Road is rated 4.9 out of 5 across all 74 reviews, and 4.8 out of 5 on Google from 23 reviews.
Reid Rentals 58 Greystone Road, The Hatchery NI, 58 Greystone Road, BT41 1JZ.