Every review we hold for the 50 Wandsworth Road office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAndrew was absolutely outstanding in helping us secure our apartment. He patiently answered all our questions, guided us through every step of the process, and consistently followed up with us both before and after we moved in. His professionalism, dedication, and genuine care truly made a difference. He is reliable, supportive, and a pleasure to deal with. Thank you so much, Andrew your support is greatly appreciated.
Ahmed · 16 February 2026
Agent replied · 16 April 2026
Hi Ahmed,
Thank you so much for your lovely review. We’re really pleased to hear Andrew supported you so well throughout the process, from securing the apartment to settling in. We’ll be sure to share your kind feedback with him, it’s truly appreciated.
Many thanks,
Magda
★★★★★ 5/5
GoogleAndrew has been absolutely amazing throughout my apartment search! He was incredibly helpful, patient, and attentive to all my preferences. His recommendations were spot-on,
he really took the time to understand what I was looking for. Communication was smooth, and his professionalism made the whole process stress-free.
Highly recommend Andrew if you’re looking for someone reliable, friendly, and truly dedicated to helping you find the perfect place. Thank you so much for your excellent service! 🙏✨
Aor · 12 November 2025
Agent replied · 12 December 2025
Hi Aor,
Thank you so much for your wonderful feedback! We’re delighted to hear that Andrew made your apartment search smooth and enjoyable.
Your kind words mean a lot, and we’ll be sure to share them with him.
Wishing you all the best in your new home!
Many thanks,
Magda
★★★★★ 5/5
GoogleI’ve just moved into MyLo Nine Elms and had such a smooth and welcoming experience thanks to Kornelijus and Issan. They were both incredibly professional, friendly, and went out of their way to make the whole process easy and stress-free. From answering all my questions patiently to making sure everything was perfectly prepared for my move-in, they really made me feel at home right away. Couldn’t have asked for a better start, thank you both!
Wang · 17 September 2025
Agent replied · 12 December 2025
Hi Wang,
Thank you so much for the fantastic review! We’re delighted to hear that Kornelijus and Ihsaan made your move-in smooth and welcoming. We’ll be sure to pass on your kind words to them.
Many thanks,
Magda
★★★★★ 5/5
GoogleI had a great experience working with Andrew, he was incredibly polite, professional, and always on time. He replied to my emails very quickly, and the whole process was as smooth as it could be. Andrew was always patient and ready to answer my endless questions with kindness and professionalism. I’m truly grateful for his help and just want to say a big thank you to him!
Shegi · 12 November 2025
Agent replied · 12 December 2025
Hi Shegi,
Thank you for sharing your experience! We’re thrilled to hear that Andrew provided such professional, patient, and attentive service. Your kind words are a wonderful reflection of his dedication, and we’ll be sure to pass them on to him.
Many thanks,
Magda
★★★★★ 5/5
GoogleIn my time living here, I've had the pleasure of dealing with Kornelijus from the Mylo maintenance team, and I must say, his work is consistently excellent. There’s a certain ease in knowing that when something goes awry, he’ll arrive not just with the tools to fix it but with the quiet confidence of someone who knows exactly what they're doing. Efficient, courteous, and reliable, qualities that are far too rare these days. My sincere thanks to Kornelijus for making the small disruptions of daily life far easier to bear.
Dimitri · 16 May 2025
Agent replied · 16 April 2026
Hi Dimitri,
Thank you so much for taking the time to leave us such lovely review. We are glad that Kornelijus has been helpful throughout your stay with us, we will ensure this feedback is shared with him.
Once again thank you for your kind words.
Many thanks,
Magda
★★★★★ 5/5
GoogleAndrew has been very helpful and professional during my tenancy. He responds quickly to messages and always tries his best to assist with any issues in the apartment. He is friendly, responsible, and easy to communicate with, which makes the whole living experience much smoother. I really appreciate his support and assistance.
Yan · 16 February 2026
Agent replied · 16 April 2026
Hi Yan,
Thank you so much for taking the time to leave this review. I’m really pleased to hear Andrew has been so helpful and responsive. We’ll be sure to share your kind feedback with him, it’s genuinely appreciated.
Many thanks,
Magda
★★★★★ 5/5
GoogleJust got a flat here and was helped by Andrew. I was very happy with the speed and efficiency of the whole process who not only accommodated our urgent timeline but also provided fast and satisfactory solutions to the many little hiccups along the way.
Aakash · 16 March 2026
Agent replied · 16 April 2026
Thank you so much for your kind words Aakash. We’re delighted to hear Andrew was able to support you so well throughout your move-in journey and help make the process smooth and efficient, especially with your urgent timeline. We really … More
★★★★★ 5/5
GoogleWe’ve been living here for over a half year and is very happy with the service provided by Mylo team. They are always nice and helpful. Special thanks to Chad and Kornelius from maintenance team whose response is way beyond expectation. With their help and expertise, few issues in the flat was fixed within a day! Huge thank you to them. Amazing team.
Highly recommended!
Louise · 16 April 2025
Agent replied · 26 August 2024
Hi Louise,
Thank you so much for your kind words and recommendation, I'll make sure Chad and Kornelius know how much you appreciate their hard work!
Many thanks,
Magda
★★★★★ 5/5
GoogleThank you so much for the maintenance group here, especially Kornelijus and Osvaldo, they were very keen and so helpful when I’m facing problems with the appliances and stuff. They really managed to finish the job successfully and excellently.They also had a great conversation with me. Genuinely appreciate their help.
Eric · 16 September 2025
Agent replied · 12 December 2025
Hi Eric,
Thank you very much for your lovely review! We're glad to hear that Kornelijus and Osvaldo have been helpful and done a great job!
Many thanks,
Magda
★★★★★ 5/5
GoogleThe property management team onsite are extremely helpful and friendly, particularly my most recent encounter with the engineer Pablo, he was very informative, helpful and knowledgeable. He made sure to reassure me throughout the process. Thank you Pablo!
Kay · 21 November 2025
Agent replied · 12 December 2025
Hi Kay,
Thank you for sharing your experience! We’re thrilled to hear Pablo was so helpful and informative. We’ll be sure to pass this on to him!
Many thanks,
Magda
★★★★★ 5/5
GoogleRecently moved into the Penthouse unit. Kornelijus and the team have been so incredibly helpful in assisting throughout what is generally a very stressful process. He has gone above and beyond. Having lived in Embassy Gardens for several years, I was not sure what to expect, however my expectations have been exceeded.
Jonathan · 16 May 2025
Agent replied · 16 April 2026
Hi Jonathan,
Thank you so much for your lovely feedback! We are glad to hear about your positive experience and will make sure to share this with Kornelijus.
Many thanks,
Magda
★★★★★ 5/5
GoogleAndrew was really helpful and made everything super easy for me. They always replied quickly and were very kind during the whole process. I’m really happy with the service and would highly recommend them!
星彤陈 · 12 November 2025
Agent replied · 12 December 2025
Hello,
Thank you for your lovely feedback! We're so pleased to hear that Andrew made the process easy and enjoyable for you. His responsiveness and kindness truly reflect the service we aim to deliver , we’ll be sure to share your comments with him.
Many thanks,
Magda
★★★★★ 5/5
GoogleThe Mylo team is absolutely fantastic! Special thanks to Matt for all his help during the move-in process, and to Kornelijus from the maintenance team for being incredibly responsive and quick in resolving any issues around the house. The support has made settling in a great experience!
Kriti · 16 June 2025
Agent replied · 16 April 2026
Hi Kriti,
Thank you so much for your kind words! We're thrilled to hear Matt and Kornelijus made your move-in and settling-in experience so smooth, I'll be sure to pass on your thanks to them. Welcome to Mylo!
Many thanks,
Magda
★★★★★ 5/5
GoogleAndrew was professional, responsive, and caring. He found me a great property quickly and handled every detail smoothly. Highly recommended, trustworthy, efficient, and friendly service! Clear, honest communication throughout the process.
Pakman · 12 November 2025
Agent replied · 12 December 2025
Hi Pakman,
Thank you for sharing your experience! We're delighted to hear that Andrew provided such professional and caring service. Your feedback reflects the dedication he brings to every customer interaction, we’ll be sure to pass along your kind words to him.
Many thanks,
Magda
★★★★★ 5/5
GoogleKornelius and Julius is very efficient at work. In just one hour, they helped me replace the leaking faucet, fix the unsecured toilet seat, and turn on the heating that I had been unable to turn on. They were very warm-hearted and attached great importance to my needs. They replied quickly and helped me solve the problem as soon as possible
Yinan · 27 October 2024
Agent replied · 10 November 2024
Hi Yinan,
Thank you so much for sharing your comments with us, it's great to know Kornelijus and Julius have been able to efficiently help and have delivered a great service. This feedback means a lot and we will ensure this is relayed to them.
Many thanks,
Magda
★★★★★ 5/5
GoogleAndi was very helpful in finding the best apartment suitable for my liking, as he is always there whenever i face a problem regarding the apartment, honestly best service, the apartment itself is very cozy and home like,would recommend checking it out if your looking to rent.
Nouf · 16 April 2025
Agent replied · 10 November 2024
Hi Noufi,
Thank you so much for your kind words, Andi is certainly a great asset to the team!
We're thrilled to have you with us, and it's great to hear that you’ve been happy with the service as that's what we strive to deliver here at MyLo, Thanks again for recommending us!
Many thanks,
Matt
★★★★★ 5/5
GoogleWe have lived in mylo for a year now and are really happy! Special thanks to Kornelijus who is always on hand if we have any maintenance issues. These are always dealt with quickly.
Hannah · 16 May 2025
Agent replied · 16 April 2026
Hi Hannah,
Thank you for your great feedback and kind words for Kornelijus, we will make sure we pass it along to him!
Many thanks,
Magda
★★★★★ 5/5
GoogleIn my 9 years of living in London, never have I had consistently good maintenance support. Since I moved to Nine Elms, the mylo maintenance team, and specifically Kornelijus from the Mylo maintenance team, have been absolutely stellar in supporting me with any minor issue that arises with the maintenance of my flat. His work is consistently excellent. And this Provides me with the peace of mind in knowing that issues will be resolved quickly and with high standards. Thank you!
Luigi · 16 May 2025
Agent replied · 16 April 2026
Hi Luigi,
Thank you for taking your time to leave such lovely feedback for Kornelijus and the maintenance team. We are delighted to hear they've been helpful and quick on resolving any maintenance requests.
Many thanks,
Magda
★★★★★ 1/5
GoogleCalled into the office to make an enquiry and the lady on the phone was so rude and unwelcoming that I felt like a victim of malicious abuse at the end of the phone call. Fair to say I'm really disappointed with my first experience of this company and I will be looking to take my business elsewhere as some people don't understand basic customer service. Sort this lady out or else she'll lose you more customers. I will also be telling my other contacts interested in properties in the area to never co sider using you due to an embarrassment of an employee you have.
Abu · 16 April 2025
Agent replied · 26 August 2024
Dear Abu,
Thank you for your feedback, and I am sorry to hear regarding your experience. We are committed to providing excellent customer service and take all comments seriously. Unfortunately, we do not have your details on our records. I would appreciate it if you could contact me via email at reception@mylo-london.co.uk to discuss this matter further.
Thank you,
Magda
★★★★★ 5/5
GoogleKornelijus was super professional and fixed the maintenance issues in the apartment really quickly, even on short notice. Really appreciated the fast help and great job!
Ebrar · 11 June 2025
Agent replied · 9 September 2025
Hi Ebrar,
Thank you for the lovely review! We’re so pleased to hear that Kornelijus was able to quickly assist with the maintenance issues. We really appreciate your kind words!
Many thanks,
Magda
★★★★★ 5/5
GoogleThanks to Kornelijus for being very friendly and prompt - both our issues were solved on the same day.
Will · 17 August 2025
Agent replied · 16 April 2026
Hi Will,
Thanks so much for your review. We are delighted Kornelijus could help and get everything sorted for you the same day.
Many thanks,
Magda
★★★★★ 5/5
GoogleCornelius is nice! Always very timely and very patient to help us solve the problems of the house, such as the air conditioning system, we have lived here for more than a year, the Mylor team's property service is very good, too.
Nancy0324 · 27 October 2024
Agent replied · 10 November 2024
Hi Nancy,
Thank you very much for sharing you review - it does go a long way with the team and great credit to Kornelijus, he's a great asset to our team.
We really appreciate you taking your time to share your feedback!
Many thanks,
Magda
★★★★★ 5/5
GoogleThe staffs here are very helpful and kind. Big shout out to Kornelijus. He is always polite and fix the problems really quickly.
Mi · 27 June 2025
Agent replied · 16 April 2026
Hi Mi,
Thank you so much for taking your time to leave us a review! We really appreciate the kind words about Kornelijus and our team!
Many thanks,
Magda
★★★★★ 1/5
GoogleCould anyone tell me how to deal with a nuisance neighbour? My upstairs is ridiculously noisy, literally stamp his feet everywhere he goes.
It's like he's banging on my ceiling consistently, over and over again.
Especially crazily from 11pm to 1 am, then 6am to 8am ish.
I tried to talk to him, but he never opened his door even if he's home. I wrote him letters, no improvement. I requested the receiption to contact him, he never replied. I was told to record the noise then take it to a 3rd party. But the normal devices like a phone can't record vibrations and distant noise.
Every time I lie down, he's banging. My physical and metal health are both affected I feel I'm living in horror, need some help please😭
Nereus · 26 December 2024
Agent replied · 8 December 2024
Dear Nereus,
Thank you for sharing your concerns. We’re deeply sorry to hear about the challenges you’ve faced with a noisy neighbour and how this has impacted your experience.
Unfortunately, we’ve been unable to locate your details in our system to address your concerns directly. Please reach out to us via email at reception@mylo-london.co.uk so we can investigate this matter further and provide the support you need.
Many thanks,
Magda
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.