Trusted Agent profile
★★★★★
83 reviews across 2 platforms
Ladas House, 285-287 Castlereagh Road BT5 5FL
Vision Property NI's 285-287 Castlereagh Road office at Ladas House is rated 4.0 out of 5 across 83 reviews on two platforms, including 69 Google reviews rated 4.3. Checked 9 October 2026.
Every review we hold for the 285-287 Castlereagh Road office, from every platform, shown as written. First names only.
1/5
TrustpilotUnfair and resist behaviour
This Company is trying to fight its battles with the owner by making us as tenets look like unruly and uncontrollable neighbours. They have appointed a caretaker who happens to be our neighbour and has no shame in his resist and clear hate for us. Him and his friends who’s also our neighbour have been reporting and fabricating stories just so we can look bad.
5/5
GoogleJust ended lease with Vision, Diane has been super helpful with everything and made the whole process of moving in easy and comfortable. Upon leaving there was no issues at all and everything was done with a a level of professionalism Great letting agents for anyone looking a reliable rental Thanks a mil guys
5/5
GoogleExcellent agents ,I can't praise them enough, especially Diane who has went above and beyond for me on several occasions, professional and efficient service from start to finish, kept informed throughout my move and everything went smoothly, I wouldn't use anywhere else , 5 star service ,would highly recommend
5/5
TrustpilotExcellent agents ,5 star 🌟
Excellent agents ,I can't praise them enough, especially Diane who has went above and beyond for me on several occasions, professional and efficient service from start to finish, kept informed throughout my move and everything went smoothly, I wouldn't use anywhere else , 5 star service ,would highly recommend
1/5
TrustpilotThey enter your property without notice…
They enter your property without notice or consent and are incredibly rude. They attempt to evict without reason, schedule a hearing at the TAL then waste your time by not appearing because the way they got their information was illegal. They try to bully people into submission. I lived there for 2 years and it was by far the worst immobilier I have ever experienced.
5/5
GoogleHave rented from Vision for the past 3 years. Diane was great to deal with, always very pleasant and helpful. Any issues were always quickly resolved!
5/5
GoogleHave used this estate agent several times for selling and renting out my properties. The costumer service is excellent, always there at the end of the phone when needed. They even recently could recognise my phone number when I rang. They go above and beyond to help you sell your property. Special mention to Ethan, Brian and Diane at the Castlereagh road branch.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI have dealt with Vision in the buying, selling and rental market. Dianne managed the most recent rental for me and found an ideal tennant very quickly. She was a pleasure to deal with, kept me up to date throughout the whole process and nothing was too much trouble. Great local estate agents, easy to deal with and I would highly recommend them 🤩 10 out of 10 to Vision's Dianne & Brian, and a very big thankyou. Dona McCabe 🏠
5/5
GoogleI recently sold a house with Vision who were excellent! Ethan kept in touch with me constantly throughout the process, a credit to the company! and also Brian for being so efficient with bringing my house to market. A very smooth process, thank you guys !!
5/5
GoogleI have used Vision Property for my Lettings management for several years. Diane and the team are excellent at both finding new tenants and in management of the property. I would recommend anyone that intends letting a residential property to contact Vision for a superb service.
5/5
GoogleVision managed our old property and unfortunately our landlord decided to sell up. Diane was great keeping an eye out for other houses for us to rent and managed to find us another property very quickly. Thank you again
5/5
GoogleCould not recommend Vision more highly. Didn't have to chase them for an update once. Ethan was incredible and single handedly ensured everything went smoothly and without a hitch from beginning to end, would recommend them to anyone!
5/5
GoogleVision were brilliant in both selling our house and finding us a new property. They made the transition seamless. We would use them again and recommend. Diane and Brian were both brilliant and easy to deal with.
5/5
GoogleVision have dealt with my property over the course of almost 7 years, both as letting agent and more recently in the sale of the property. Diane managed the let, and was always quick to communicate any issues and engage good quality and reasonably priced tradesmen for any work that needed to be done. Ethan handled the sale of the property and was extremely professional, keeping me up-to-date with every development and ensuring all went smoothly. Would not hesitate to recommend Vision.
5/5
GoogleEthan was always on the ball and prompt with updating me on bidding activities when I purchased my property. Always attentive to detail and helped close the purchase as quickly as possible. Service provided was top notch and the agent …
5/5
GoogleRented an apartment off Vision rentals. Diane was superb from start to finish. So happy I ended up buying the apartment because Vision notified me the landlord wanted to sell to me. Can’t recommend this company highly enough
5/5
GoogleI had a brilliant experience, right from the viewing Ethan was so helpful and helped with any issue I had. I'm really grateful to him and the team for getting me all the way through the process
5/5
GoogleWould highly recommend Vision. Their service was second to none. Communication was great, Brian, Diane and Ethan were only a phonecall or email away.
5/5
GoogleAmazing service! Very proffesional staff. Ethan was helpfull and so kind from start to final day! He helped us sold our apartment quickly and without any hassle. Thank You so much!! Greetings from Poland Przemyslaw&MarzenaPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleExcellent service, I was so nervous being a first time buyer but Ethan reassured me and kept me updated via email and phone on every single step (much more than my solicitor!). I got the keys last Friday, met the lovely vendors who explained me everything about the property and got to spend my first weekend at MY place! Couldn't have asked for a better service! I hope I won't sell the lovely flat I just bought, but if I ever do I will definitely use Vision Property! Thank you!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleVision Property managed the recent sale of my house and I couldn't have asked for better service. Ethan was very helpful and responsive, and made the sale a very smooth process. Highly recommend.
1/5
TrustpilotFRAUD!
If I could give ZERO to this "business" I would. The previous 2 directors who are brothers made themselves bankrupt after failing to pay back hundreds of thousands of pounds they owed. Before they went voluntarily bankrupt they handed over the company to their cousin and his wife. Lo and behold their cousin has now been made bankrupt by a creditor after failing to pay back a large sum of money. He has installed his wife and a proxy director in his place, who is the general handyman, to allow him to keep running the " business" in the background during his bankruptcy. They are mired in financial irregularities and fraud.....stay well away if you want to keep your hard earned money in your pocket!!!
5/5
GoogleReally impressed with Vision in how they dealt with selling our property. Brian and Diane are professional, courteous and friendly. Nothing is too much to ask. Brian always went the extra mile and kept us fully informed during the whole process. Would recommend to anyone.
3/5
GoogleStaff where not very helpful, it was a Saturday morning I went and was only the one staff member in, they continued to eat their lunch even when I asked them about some advice. They were quite rude and I felt like I was an inconvenience to them. This was o my one staff member, when I returned they were a bit more interested in helping but not enough to make up for the poor service the first time.
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Vision Property NI's 285-287 Castlereagh Road office has 83 reviews across two platforms: 69 on Google, 14 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.
Vision Property NI is rated 4.0 out of 5 across all 83 reviews, and 4.3 out of 5 on Google from 69 reviews, checked 9 October 2026.
Vision Property NI, Ladas House, 285-287 Castlereagh Road BT5 5FL.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.