Reeds Rains (Ormeau) 240-242 Ormeau Road reviews

★★★★★ 5/5

Trustpilot

Tara at Reeds Rains is awesome at her job

I've recently sold a property through Reeds Rains Estate Agent Catford branch, the estate agent I felt with was a lovely lady named Tara. Our sale had a lot of ups and downs and it took a little while for us to get to complete the sale. If it hadn't been Tara and her attention to detail, excellent communication, professionalism, and support during the sale my wife and I might have just pulled out. Tara and her work ethnic is the only reason we stayed and because of that we have now completed a sale on a second and third property. Should we ever need any help or just to ask a question Tara was always there and for that we are both extremely grateful for everything she did, truly she went above and beyond the call of duty to make sure we understood what was happening, but most of all, that we were happy. I would definitely recommend Reeds Rains and Tara to friends and f family if they ever need to sell or purchase a property. BIG THANK YOU from me and my wife, great job.

Jayson · 9 June 2026

★★★★★ 5/5

Trustpilot

Reeds Rains at Guisborough. The best estate agent.

Reeds Rains at Guisborough are super efficient, friendly and kind. If they say they will do something you can totally rely on it being done. All their staff are great and so it is perhaps wrong to pick anyone out, but Cathy is extraordinarily efficient and very kind as well as having a charming manner and a realistic attitude to the complications that inevitably arise particularly with period houses.

Caroline · 5 June 2026

★★★★★ 5/5

Google

Niamh has been a fantastic support throughout the entire letting process, from finding a suitable tenant, managing the onboarding, and seeing everything through to completion. She’s been consistently helpful, responsive, and proactive at each stage, which made the experience smooth and stress-free. I genuinely appreciate her professionalism and attention to detail, and I know she will continue to look after things going forward. Highly recommend her service!

Joseph · 16 February 2026

★★★★★ 5/5

Trustpilot

Sale of a much loved family home.

All the staff that I spoke to were unfailingly polite, efficient and helpful. As the first person from Reeds Rains whom I met face to face, Miles Tarbox was an excellent representative for the company. His valuation of the property was accurate and although rather lower than I needed, Miles showed great sensitivity in managing my expectations and the difficult situation I found myself in of having to sell the family home to pay care fees, and needing to do so very quickly. The sales particulars, photographs, etc were produced quickly and to a high standard. I received regular updates by phone and email and felt very well informed about the progress of my sale throughout. I am so pleased that I chose Reeds Rains over other local agencies and would happily recommend them to other vendors.

J · 24 June 2026

★★★★★ 5/5

Trustpilot

We can’t thank Reed Reins enough for…

We can’t thank Reed Reins enough for the support & seamless service we experienced. They went above & beyond guiding us through each step & advising when we’re unsure. I would highly recommend. Thank you 😊

Alison · 7 September 2026

★★★★★ 4/5

Trustpilot

Very good experience overall

Very good experience overall. People were always very helpful and made us feel valued. On occasion we had to tidy up/hoover, turn-off lights, reset blinds, etc. after viewings which was very frustrating.

Geoff · 14 September 2026

★★★★★ 5/5

Trustpilot

Great work

Helen, Keeley and her team are great and a pleasure to work with. The went above and beyond with difficult buyers, and current occupants to help secure the right buyer!

Mr · 21 September 2026

★★★★★ 5/5

Google

We recently used Reeds Rain for the sale of our house. From the start, Ethan was an absolute pleasure to work with, always responding promptly and professionally. It was great to work with an estate agent that truly listened and prioritised our needs over anything else. Ethan ensured everyone that came through our door had the best experience. We couldn't have been happier with the service that Ethan provided and would highly recommend him to anyone looking to sell!

Meg · 24 August 2025

★★★★★ 5/5

Trustpilot

Wouldn’t go anywhere else!

From the moment we enquired with Reeds Rains in Clevedon to the moment we sold our property, they were nothing short of helpful, engaging and there when we needed them. We had bumps along the way with various parts of the chain falling through but Reeds were on it. Always available to answer any questions we had. If we ever sell again, Reeds will be our team. Thanks to everyone who helped along the way. Would recommend you guys in a heartbeat! Thank you 😁

Me · 29 August 2026

★★★★★ 5/5

Google

I never thought that I would have reason to write a glowing review for a letting agent (because in this brutal market securing a great rental is as easy as finding the Holy Grail!) but that is exactly what I am very happy to do because the team at Reeds Rains, Ormeau Road were fantastic. HUGE THANKS TO NAOIMH AND OLIVIA! From the minute we saw the 'to let' board my partner and I knew we had found the perfect house. We visited the Reeds Rains office and Naoimh arranged a viewing the same day, Olivia turned up bang on time, gave us all the time we needed to properly view the house and answered all our questions. We applied to rent the house on the same day and Reeds Rains arranged for us to meet the landlady without delay and then immediately started the tenancy checking process. As we had been living abroad for several years and didn't have a lot of the paperwork the tenancy checking company wanted to see we had to do a fair bit for legwork providing additional info and a guarantor. And to make things more challenging we needed to move fast because the end of our short term let was fast approaching. It could have been highly stressful but Naoimh couldn't have done more to get everything done quickly. She chased things up and keep us informed of progress pretty much every day. When our move date got close and we had to return to England to collect all our belongings from storage she even stored our suitcases in the Reeds Rains office for the week we were away. There is NOTHING the Reeds Rains team could have done to have made our property search and move easier or less stressful. 10/10 and a big gold star! If Carlsberg made letting agents!

Rachel · 2 April 2026

★★★★★ 5/5

Trustpilot

Great service from Kate and the team at…

Great service from Kate and the team at Chapel House. They did a fantastic job marketing the property and did lots of accompanied viewings for us.

Diane · 26 August 2026

★★★★★ 5/5

Trustpilot

Delighted with sale support

I’ve used Reeds Rains for the sale of all my houses over the years, and always had great service. Andy was brilliant with the valuation and market-ready process and Carole did brilliantly with the viewing.

Julie · 24 June 2026

★★★★★ 5/5

Google

**Outstanding Letting Agent, Reeds Rains** Renting a home can be stressful, but Reeds Rains made it incredibly smooth. Their team was responsive, helpful, and transparent every step of the way. A special mention to Naoimh, the manager, who demonstrated exceptional professionalism and genuine commitment to helping me find the perfect home. Her expertise, patience, and willingness to address any concerns made all the difference. She truly cares about her clients' satisfaction. I'm delighted with my new rental and grateful to the entire Reeds Rains team. Highly recommended! ✨

Mohd · 16 March 2026

★★★★★ 5/5

Google

We couldn’t be happier to be renting our new home with Reeds Rains, from the beginning Naoimh was nothing short of amazing! From first viewing then application and getting in the door, Naoimh was so helpful and patient throughout the entire process! We can’t thank you enough!

Courtney · 16 March 2026

★★★★★ 5/5

Google

Though I started my application process close to the holidays, Naiomh made the whole process flawless with constant updates. She made the whole process as stress free as was possible. I’m grateful for the warm manner and friendly tone. As a first time renter, this went a long way.

Vanessa · 16 February 2026

★★★★★ 5/5

Google

11 March 2025 -- This is my second 5 star review for Reeds Rains. I recently sold a property and Reeds Rains were an absolute pleasure to deal with. My dealings with Ethan were amazing, he kept me informed throughout the sale, and made the entire process seamless. I would highly recommend Ethan and Reeds Rains estate agents. I have been a customer of there's as a seller and also a rental tenant (see below). Both occasions have been completely faultless. Reeds Rains, have been a very good letting agency. Naiomh has been really helpful from initial contact about renting a property, right through my time in the house. Any queries you have for her get answered in a timely and professional manner.PositiveResponsiveness, Professionalism

Graham · 12 March 2025

★★★★★ 5/5

Google

We worked with Naoimh Leonard to secure a rental property, and it was by far the smoothest experience we’ve ever had. Naoimh was incredibly responsive, efficient, and clear in all communication, making what is usually a very stressful process feel effortless. Everything was handled quickly and professionally, which made a huge difference during our move. I wouldn’t hesitate to recommend Naoimh to anyone looking for a seamless and stress-free experience 🙌

Lee · 26 March 2026

★★★★★ 5/5

Trustpilot

Amazing team from start to finish

Amazing team from start to finish. Would definitely recommend. Tina and Adele especially Made the move a lot less stressful with their support . Thank you ☺️

Dianne · 22 June 2026

★★★★★ 5/5

Trustpilot

Very pleasant negotiator

Aaron Smith is a extremely pleasant and sympathetic negotiator. On time for viewing, with a cheerful personality.

Patricia · 29 August 2026

★★★★★ 5/5

Google

We moved into you new home two days ago and I have to say as, somewhat uninitiated, first time buyers my wife and I couldn't speak highly enough of Ethan Fleck and the team at Reeds Rains. Ethan guided us through the process from 1st viewing to the day we collected our keys with the most warm friendly professionalism a person could hope for. I couldn't recommend this estate agent highly enough and would definitely avail of their services in the future if a need occurs.

Garry · 4 January 2025

★★★★★ 4/5

Trustpilot

Friendly and professional. Reeds Raine's have been very helpful…

Reeds Raine's have been very helpful from the start. They are helping us every step and the property is now sold . We have sold the house belonging to my wife's stepfather who is now in a care home as we have power of attorney.We knew it would be stressful to sell but reeds Raine's Pontefract office have been very helpful and professional.

Herbert · 27 August 2026

★★★★★ 5/5

Trustpilot

As a long time landlords with the…

As a long time landlords with the newland Avenue office, we were confident when choosing Steve, Tony and their team to take care of our own house sale …… superb communication, attention to detail proved successful when arranging the many viewings in a very short space of time which I’m confident will produce a buyer for our lovely home very soon THANKYOU

Kevin · 1 September 2026

★★★★★ 1/5

Trustpilot

Horrendous!

The response to my initial review (posted on 28th November, below) is as unsatisfactory as the service. Whatever the company claim now, I can evidence all of the concerns I listed. Further, almost three weeks after the moving date, problems persist. The fridge and freezer were not working and the tenant lost £130 of food. He is still without a working oven and has no access to the electric meter to obtain an initial reading. The latter is especially concerning because the hot water tank heats up constantly and then drains itself: imagine how much this is costing! Various items are broken (door handles, toilet seat) and there is black mould around the windows, very unhealthy. The tenant is facing Christmas with a microwave meal. How unacceptable is this! Happy Christmas, ReedsRains., , , , , -Dealing with this company has been a nightmare, for myself and the tenant for whom I acted as guarantor. Annabel Gilbey was the nominated negotiator but emails and phone calls to her went unanswered. On one occasion, the tenant drove several hundred miles for a viewing, leaving home at 5am but no-one turned up. A phone call would have been helpful. Sending a text when the negotiator knew he was travelling was not. We were sent repeated requests for information, money and urgent legal confirmations - none of which were necessary had the negotiatior or her colleagues acted professionally. The Branch Manager Justin Barton must bear the greatest responsibility for this. My concerns can be evidenced if this is necessary.

Lynda · 20 December 2024

★★★★★ 1/5

Trustpilot

Northwich Branch - Absolutely Worthless

Northwich Branch - Absolutely WorthlessIf you are a renter, please stay away from properties that use this branch.Unhelpful, always a delay, not wanting to do the work needed and mostly ignore you.They are unwilling to even speak about maintenance issues, all they do is take the rent and ignore you. Heating issue? Fix yourselfDrainage issue? Fix yourselfIssues they said they would fix once you moved in? Fix yourselfProperty inspection? Waste of time, they never turn up and ignore youI just have no idea why it’s so difficult to get things done. Isaac in the maintenance department literally does nothing to help and would never even bother replying. Jonathan is as unhelpful and there is nothing I can do to get problems fixed.I will never rent from these again; absolutely appalling.

Billy · 19 December 2024