Simon Brien Residential East Belfast 237 Upper Newtownards Road reviews

★★★★★ 1/5

Trustpilot

Never again would I deal with sherry…

Never again would I deal with sherry Fitzgerald Farrell after my experience with Justin. He was the most unprofessional person iv ever come across and shafted me over a house I was the highest bidder on for weeks. It’s so obvious he sold it to a friend or someone he knows. I’m absolutely disgusted and angry and upset at the way he’s treated us .the online bidding platform magically kicked me off the bidding and I contacted Justin to tell him and he hung up on me and wouldn’t return my calls or texts. And boom house sold to someone else in minutes after I being the highest bidder for weeks.

Suzanne · 13 June 2024

★★★★★ 5/5

Trustpilot

Great to deal with

I have had a very positive experience working with Linda Christopher from SherryFitzgerald O'Leary Kinsella in Gorey. Clear communication and support during the sale of my home.

Arlene · 3 February 2026

★★★★★ 5/5

Google

Sam and the team at Simon Brien East were fantastic when dealing with the sale of our home. Very professional, sound advice, incredibly efficient in all aspects of the sale and marketing of the property. Not only that - they sold the house really quickly after marketing online for only a short period. The house was photographed really nicely with great descriptions and Sam ensured it was given the best window to the public by having it online instantly and also used social media platforms to broaden the visability. All in all, nothing was ever a chore and we got more than we imagined for the house. Pretty perfect in fact. Thanks Sam, Nicola and team Rory, Hollie and Daire

Rory · 24 December 2022

★★★★★ 5/5

Trustpilot

5 stars for Tallaght office

Ronan and Sean in the Tallaght office office helped us with the sale of our dad's house after he died. The virtual staging helped to show the house in a more contemporary way. And queries we had, were promptly handled. Professional service overall. Robert

Robert · 8 May 2026

★★★★★ 5/5

Google

I got a recommendation from someone who had used Simon Brien to sell their house and the two names mentioned were Barbara Nelson and Samuel Dickey. I was blown away by how professional yet personable these two were. My personal situation was sensitive and I could not have been in better hands! My experience was amazing, and I would recommend anyone who is selling a property to look no further than Simon Brien Estate Agents and in particular Barbara and Samuel, but in general every employee that I had dealings with. I was given absolute respect and my sensitive circumstances were always upheld and at the forefront of all negotiations dealt with by what can only be described as a 'dream team'. It was a pleasure to be walked through the selling process by such extraordinary people, who are exceptional at what they do and are a credit to the company who they represent. I cannot recommend this company enough. A pleasure from beginning to end. Thank you both so very much for making a potentially stressful experience a walk in the park.

Grainne · 27 August 2022

★★★★★ 1/5

Trustpilot

We as a customer we have right to know…

We as a customer we have right to know what is the reason for unsuccessful. I have applied for more than 10 houses not even one I got a viewing. I understand there is a huge demand and applications. But I have applied at the very first moment it is posted. We are a full time working with clean record and I have mentioned it to them in my intro. I really don't understand how transparent they're in this process. It leads to doubts of internal dealings and unfair procedure. I appreciate you technology of automated process but when customers are spending time to fill in details and showing serious interest. Isn't your options to take your time in reviewing the application fairly to give an opportunity for the serious applicants.

Hemanth · 8 September 2023

★★★★★ 5/5

Trustpilot

Sherry Fitzgerald's communication with…

Sherry Fitzgerald's communication with us throughout the sale process was impeccable. The sale's agent Ronan Healy was so professional and friendly it was like talking to a friend everytime we discussed the process. He made everything so easy for us.

Helen · 6 January 2023

★★★★★ 1/5

Trustpilot

Unprofessional and very disappointing

My property was a new townhouse in a very sought after attractive area. When I enlisted my property with SF they promised they had a database of interested customers and my house will sell quickly. I was under the impression that the size of SF would work for my benefit but I turned out to be wrong. I was "just another customer". There was no personal touch or effort put into selling my house. In fact they brought the digital team to do the marketing piece a day AFTER I moved out, when the house was a total mess and without staging anything - showing the house "as is" (and actually worse). At one point the agent advised me to sell the house at a lower price than the one THEY recommended to list the property under. So either they overpriced the property or they didn't deliver! Either way I found their service very unprofessional and very very disappointing.

Liat · 4 January 2022

★★★★★ 5/5

Google

Highly recommend Simon Brien. Five star service, from start to finish Johnny, Ana and team could not have made the process any easier. The sale and purchase went through swiftly without a hitch. Making it a seamless customer experience is just what you need when selling or buying a new home.

Pam · 28 May 2024

★★★★★ 5/5

Trustpilot

Instructed Sherry Fitz to sell my home…

Instructed Sherry Fitz to sell my home this year - just after the post-Christmas lock-down.The environment was uncertain and stressful. Their quiet competence and confidence was just great. We worked out the pre-sale spending budget, and they were active with meeting my requirements. The standout for me was when there was a bump in the sale path, they were proactive and honest. They also behaved very ethically when dealing with the bidders which I found comforting. Overall, I can't imagine talking to a different agent when selling again. I dealt with Barry Ensor and Andrea Whelan in Rathmines office.

Ger · 21 October 2021

★★★★★ 5/5

Google

Having personal experience of recently selling my home with Simon Brian Estate agents I can honestly say they have been highly professional, very supportive and great value for money. I would also like to say a personal thank you to Nicola who works in the office in Ballyhackamore as she has gone above and beyond to ensure my sale was straight forward and without any stress or anxiety. I was kept updated and informed throughout the entire process with regular phone calls and correspondence. Selling your house can be a difficult and stressful time in your life so its of the highest importance you find agents who will be with you every step of the way and who have your best interests. This was my personal experience with Simon Brian and I would recommend them to anyone who is either buying or selling property.

Louise · 27 August 2021

★★★★★ 5/5

Trustpilot

I have just bought my very own and…

I have just bought my very own and first home through them guys. Brilliant experience. Highly recommended. Amy was excellent. She was knowledgeable, helpful and made the whole process incredibly easy. On completion day I have received a little lovely present and a card 😊 thank you for all your help and great support!!! Simply the Best!!!

Kristina · 16 December 2023

★★★★★ 5/5

Google

We had a great experience with Kitty whilst moving in to our new home. Everything was made really clear and the process was quick and painless with great communication. Definitely recommend. Thanks again Kitty!

Rwoe · 24 December 2024

★★★★★ 5/5

Trustpilot

This is a review for Paul Stack and…

This is a review for Paul Stack and Company based in Abbeyfeale, we bought a House in 2004 from Maurice Stack.When we went to sell the House in 2020 we went back to the same great Company to sell the House for us. The sale of the House went through without a hitch due to the professional manner of the team at Stacks, we cannot praise them enough for their help in selling the House, Great team, we hope to do Business with them again in the future. Many thanks again to the team at Sherry Fitz Abbeyfeale. MADELEINE AND Tom

Tom · 30 November 2020

★★★★★ 3/5

Trustpilot

I appreciate that the basics were…

I appreciate that the basics were delivered, but the process lacked a sense of care or attention. It felt more like I was going through a system than being supported through a service.

Zofia · 23 June 2025

★★★★★ 5/5

Google

Richard and Anna were a delight to deal with for my house purchase and sale. Gave great pricing advice and were professional and communicative throughout both processes. Couldn’t recommend them higher!

Alan · 25 October 2024

★★★★★ 1/5

Trustpilot

Placed an order and then there was no…

Placed an order and then there was no further update from the agent for over a month.I called them for update then the agent called back and ask what can they help me???After the call they asked me to increase the offer, it is totally fine but should be more proactive. Will not consider them in the future.

Tat · 14 April 2024

★★★★★ 5/5

Google

Fantastic service from Jonathan Dickson and the team. I have found all the team to be extremely knowledge, professional and helpful. They have helped me with the selling of my house and with the completion of a home survey on my new property. I wouldn’t hesitate to use them again and I have already recommended them to family/ friends.

Jill · 24 December 2022

★★★★★ 5/5

Google

We recently used Simon Brien for the sale of our property and can honestly say we’d never use another estate agent again! We dealt with Jonathan Dickson in the East Belfast branch and he went above and beyond to complete the sale on our property and kept us in the loop the whole process - we can’t recommend him enough!PositiveResponsiveness, Quality, Professionalism

Rebecca · 27 August 2022

★★★★★ 5/5

Trustpilot

Residential House Sale

Ed Reilly came to value our home in anticipation of us going to market. After our first meeting with Ed it was clear he had a wealth of knowledge and understanding of the current market so we did not hesitate to appoint him which transpired to be a great decision. Not all sales go smoothly , however with a calm and problem solving approach the sale was completed. Ed was fantasic to deal with , always promptly returning my calls and handing any issues with the utmost professionalism as did his team in the office. For any future purchases or sales we may endeavour on within Eds scope area there would be no one else we would choose.

Noife · 12 September 2024

★★★★★ 5/5

Trustpilot

We recently sold and purchased a…

We recently sold and purchased a property with the lucan branch. From our first meeting with Thomas to our last meeting with Philip they were completely professional and obliging in all our requirements . We also like to thank all the office staff who were always there to help with any queries

Alan · 28 July 2025

★★★★★ 5/5

Google

6* star service from Sam and his team at SB East Belfast office. We were blown away not only by the quality of service for selling our property, but the advice they gave us for securing our onward property - making the whole process seamless and stress free. Needless to say we’ll be using Simon Brien for our next move.PositiveResponsiveness, Quality, Professionalism, Value

Claire · 24 December 2021

★★★★★ 5/5

Google

Very happy with the level of service from Simon Brien Ballyhackamore. Ciara Fayle and the team have handled all queries quickly, professionally and personably, making the process of first time buying much less daunting so far.

Lauren · 16 April 2024

★★★★★ 4/5

Trustpilot

Brenda Mulcahy is a professional

Brenda Mulcahy is a professional, enthusiastic agent. She organised the sale of my house drawing in a lot of viewers and handling offers sensitively. Achieved a sale above asking price. She is backed up by a professional team and they took the stress out of selling.

Ramsay · 1 September 2023