38 winning offices across Wales — 10 Platinum, 6 Gold, 22 Trusted Agent.
The Wales region carries 38 Trusted Agent 2026 winners — 10 Platinum, 6 Gold, and 22 Trusted Agent — backed by 15,913 Google reviews in aggregate.
Regional averages sit at around 4.78★ across these winning offices, well above the 4.42★ UK baseline. Review volume averages 419 per winning office — a signal of scale and public accountability.
The region's highest-ranked office is Darlows in Merthyr Tydfil, ranked #23 nationally with 1,860 independent Google reviews at 4.8★.
For sellers and landlords across Wales, the leaderboard below identifies the estate agent offices with the most independently verified customer feedback — measured, not editorial.
| Office | Location | Tier | Rank | Reviews | Rating |
|---|---|---|---|---|---|
| Darlows | Merthyr Tydfil CF47 8BW | Platinum | #23 | 1,860 | 4.8★ |
| Darlows | Cardiff CF3 4FG | Platinum | #32 | 689 | 4.9★ |
| Darlows | Caerphilly CF83 1JP | Platinum | #74 | 699 | 4.9★ |
| Darlows | Cardiff CF24 3RT | Platinum | #102 | 1,132 | 4.7★ |
| Darlows | NP23 4AQ | Platinum | #106 | 1,605 | 5.0★ |
| Darlows | Cardiff CF11 9AJ | Platinum | #177 | 471 | 4.8★ |
| Darlows | Pontypridd CF37 4SL | Platinum | #288 | 468 | 4.8★ |
| Luscombe & Co | Newport NP20 2AQ | Platinum | #293 | 586 | 4.7★ |
| Darlows | CF24 3LP | Platinum | #334 | 1,132 | 4.7★ |
| Smiths Sales & Lettings Agents in Swansea | Swansea SA2 0FN | Platinum | #356 | 614 | 4.9★ |
| Taylors Lettings | Cardiff CF10 5BZ | Gold | #430 | 445 | 4.7★ |
| Darlows | Cardiff CF14 5LS | Gold | #509 | 272 | 4.8★ |
| Number One Real Estate - Newport | Newport NP20 4AQ | Gold | #561 | 515 | 4.8★ |
| Mead Property Management | Cardiff CF24 4EE | Gold | #843 | 9 | 4.2★ |
| LL Estates - Rhuddlan | Rhuddlan LL18 2UA | Gold | #908 | 316 | 4.7★ |
| Dawsons - Morriston Sales | Swansea SA6 8AL | Gold | #919 | 182 | 4.8★ |
| Hafren Properties | CF11 6FR | Trusted Agent | #1039 | 532 | 4.7★ |
| Darlows | covering Tonypandy CF40 1EW | Trusted Agent | #1166 | 182 | 4.81★ |
| Williams & Goodwin The Property People Ltd - Holyhead & West Anglesey area | Holyhead LL65 1HH | Trusted Agent | #1170 | 80 | 4.9★ |
| John Francis - Gorseinon | SA4 4AD | Trusted Agent | #1199 | 272 | 4.7★ |
| Allen and Harris | Cardiff CF24 3RS | Trusted Agent | #1267 | 519 | 4.8★ |
| John Francis - Carmarthen | SA31 3AJ | Trusted Agent | #1299 | 261 | 4.8★ |
| Chris Davies Estate Agents - Llantwit Major | Llantwit Major CF61 1XY | Trusted Agent | #1342 | 175 | 4.9★ |
| Williams & Goodwin The Property People Ltd - Lettings & Property Management | LL77 7DU | Trusted Agent | #1378 | 123 | 4.7★ |
| Dawsons - Mumbles Sales & Lettings | Swansea SA3 4BN | Trusted Agent | #1390 | 150 | 4.8★ |
| Belvoir - Swansea | SA1 1FZ | Trusted Agent | #1409 | 438 | 4.5★ |
| James Douglas | CF37 2TH | Trusted Agent | #1413 | 86 | 4.9★ |
| MGY - Cardiff | CF10 5EE | Trusted Agent | #1428 | 237 | 4.6★ |
| Archer and Co | Chepstow NP16 5LJ | Trusted Agent | #1698 | 256 | 4.9★ |
| NEXA South Wales | CF37 1SN | Trusted Agent | #1747 | 396 | 4.4★ |
| Dawsons - Gorseinon Sales | SA4 4BL | Trusted Agent | #1779 | 133 | 4.8★ |
| Isla Alexander | CF82 6GU | Trusted Agent | #1828 | 320 | 4.9★ |
| John Francis - Haverfordwest | SA61 2JX | Trusted Agent | #1836 | 148 | 4.8★ |
| 3EA | CF72 8AE | Trusted Agent | #1873 | 118 | 4.9★ |
| Beresford Adams | LL19 9AP | Trusted Agent | #1891 | 259 | 4.8★ |
| John Francis - Lampeter | LAMPETER SA48 7DX | Trusted Agent | #1893 | 104 | 5.0★ |
| Dawsons - Marina Sales Lettings & New Homes | SA1 1PG | Trusted Agent | #1962 | 119 | 4.7★ |
| All Wales Auction / Williams & Goodwin Auctions | Llangefni LL77 7DU | Trusted Agent | — | 10 | 5.0★ |
Trusted Agent is powered by ViewAgents, a company that specialises in benchmarking estate agent performance across the UK. Each office is scored on a combination of performance data — how well agents sell and let homes in their area — and customer satisfaction, based on review data from platforms including Google, Facebook, Trustpilot and Feefo, across the 20,000+ UK estate agent offices on the platform.
Offices are ranked into three tiers. Platinum is the top 2%. Gold extends the group to the top 5%. Trusted Agent extends it to the top 10% overall.