Every review we hold for the York office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleAVOID! If I could give zero stars I would. Please read the other 1star reviews. All accurate. Unless of course you enjoy paying someone £ks for doing nothing. Mark does literally the bare minimum to get paid i.e. list your property on right move and maybe email his database. I had to do all the viewings myself (despite asking prior and Williamsons saying they would do them), and chase for feedback. He went on holiday towards the start of our listing with them without telling us. They came to put the for sale sign up and put it facing IN to the garden. We turned it around ourselves. There was very little communication. He will blame the fact that my phone apparently didn't have a ring tone (although it rang and I always answered or called back) despite it being fine for everyone else. And despite it being the 21 century where things like text/WhatsApp/email etc exist. We didn't hear from him again after we accepted an offer, after 3 months I got in touch with them and asked if they could chase things and then it was Lynne who responded. We have still not heard a thing from Mark since. The only saving grace for this agent is Lynne in the office. Lovely and friendly and always willing to help but that was hugely overshadowed by the arrogance and neglect of Mark Williamson himself.
Caroline · 16 April 2024
Agent replied · 24 August 2024
Caroline, we did communicate by email, txt and phone
I have a txt and email trail confirming the negotiations
which took place on both offers
received
Once an offer is accepted and solicitors instructed we liaise but are largely dependent on the progress of the legal teams it subsequently exchanged and completed as was requested from the beginning
To
★★★★★ 1/5
GoogleWell never in my life have we felt the need to write a review, but in this instance people need to be aware what they might be dealing with!
We have done significant work to our property since we moved in 4 years ago and are interested in getting some valuations together, so decided to go on Zoopla and check out the free valuations various local companies are offering. This was set out from the beginning.
Anyway we received a call from Mark (assume is the owner) who quite frankly could not have been a ruder person. Its actually laughable, if you don't want the business don't waste my time or yours by calling us just to be rude, offensive, abrupt, obstreperous and bad mannered. Turns out there are plenty of agents in this area who want to value a 5 bed period house with an acre in a village on the outskirts of Easingwold, so they will be getting the business.
We would like to think that we are in the minority with this experience - however if the reviews are anything to go by I fear not.
Go elsewhere.
Jessica · 31 May 2021
Agent replied · 31 May 2023
To set a the record straight, we received a request to provide a market valuation on a house in coxwold.
We asked if the valuation was required in order to sell the house But it wasn’t
It was purely out of curiosity.
Having purchased in recent years and undertaken improvements and proposing to undertake further improvements wondered whether the value had increased.
We do undertake valuations for a variety of purposes.ie probate , inheritance tax ,
Finance , help to buy , home buyer reports, building surveys all of which there is a fee to be paid for advice from a surveyor
In this instance I stated that we could do a valuation but there would be a charge, as there was absolutely no intension of selling.
We undertake free valuations every day for genuine requests from vendors wishing the sell or rent their properties.
We provide quality advice and have done for the last 22 years around Easingwold and the villages.
These days - if you want to just satisfy your curiosity, why not use our automated valuation model which is available to everybody completely free of charge.
★★★★★ 5/5
GoogleWe needed a surveyor to conduct a building survey on a property we had made an offer on. Mark fit us in quickly, was very responsive to calls and emails, and did a great job on the survey report, taking time to talk us through his findings and valuation. We ended up no purchasing the home and we will definitely be hiring him for whatever surveying needs we have in future.
Juliana · 26 March 2021
Agent replied · 31 May 2023
Thank you Juliana, please contact me once you have secured another property.
Best regards
Mark Williamson
★★★★★ 5/5
GoogleHighly recommended. Good communications with Mark who completed my survey. Mark was responsive and completed the survey and report extremely quickly. The report was clear and he was also was happy to discuss issues raised which allowed me to make some informed decisions as how to deal with particular concerns.
Diane · 31 May 2021
★★★★★ 5/5
GoogleProfessional, efficient and friendly service. Thank you Mark, Jo and Lynn for quickly selling our home.
Ed · 26 March 2021
Agent replied · 31 May 2023
Thank you. I hope your move went smoothly. Best wishes for the future
Mark and the team at Williamsons
★★★★★ 1/5
GoogleShort, rude and not helpful.
Spoke to a gentleman who didn’t build ANY rapport, came straight out with the price (before I even asked and he told me he doesn’t have any property there until he realised he was wrong) and then said I’d have no chance.
I won’t be contacting Williamson’s again. I should’ve listened to advise from friends/family who have heard about the same service.
Nadia · 31 May 2020
Agent replied · 31 May 2023
In reply, We have had a significant number of enquiries, all of the opinion that the site can be redeveloped
If only prospective parties would read the details where it clearly states
that the site can only be used for horticultural purposes.
It is not suitable for development and has been turned down on a number of occasions for change of use.
★★★★★ 2/5
GoogleOffice staff are nice enough, Mark was not.
We were not cash buyers, so there was no interest in talking to us or allowing us to view a property. If that is the guidance of the seller fine, but I would suggest working on communication skills.
Given · 31 May 2021
★★★★★ 5/5
GoogleThe personal touch with warm, caring, friendly staff who understand the stresses involved in moving. Fantastic service. Many thanks to Mark , Lynne and Jo who supported me towards the end when the going got tough. 😍 …
Ness · 17 April 2022
★★★★★ 1/5
GoogleLadies in the office are very nice and helpful, Mr Williamson has a bit of an attitude problem, he does not reply quickly enough to letters sent and
says cancellation of contract is 4 weeks , on the paperwork it states 2 weeks . I will never use them again been told to avoid him he is horrible
Chris · 26 March 2019
Agent replied · 31 May 2023
We are very sorry to receive your comments.
We tried to give you best advice with regards the saleability of your property
And on your instructions to market we organised a commercial EPC , OS plans, , … More
★★★★★ 1/5
GoogleExceptionally rude man who interrogated me about my own property when I called to request a viewing and then hung up on me with the words ‘Good day to you!’ Beyond parody. I’d heard negative things about them before but this is ridiculous.
Andy · 17 April 2023
★★★★★ 1/5
GoogleShort, rude and not helpful.
Spoke to a gentleman who didn’t build ANY rapport, came straight out with the …
Nadia · 22 April 2021
Agent replied · 24 August 2024
In reply, We have had a significant number of enquiries, all of the opinion that the site can be redeveloped
If only prospective parties would read the details where it clearly states … More
★★★★★ 5/5
GoogleThe service from the Williamson’s team was brilliant and professional for our recent house sale in the area.
Having a Chartered Surveyor in charge gave us much more confidence with the sale of our house.
Roger · 17 April 2023
★★★★★ 1/5
GoogleNo greeting, just put a phone down on me after he said that property isn't available.
Katarina · 16 April 2024
★★★★★ 1/5
GoogleArrogant bombastic individual who blames his clients for lack of progress.He certainly didn't put the effort in to sell our property. Not a nice person to deal with needs to get himself on a course for interpersonal skills.!
Brian · 17 April 2022
★★★★★ 5/5
GoogleAbsolutely first class service from start to finish. Having used other local estate agents in the past, Williamsons are by far the best. They sold our house within 10 days and it has been seamless throughout. My husband and I would certainly recommend them.
Emma · 26 March 2020
★★★★★ 5/5
GoogleHIGHLY RECEOMMENDED. This established company has acted for us in 2 house sales in 12 months. Mark Williamson, ably supported by the very experienced front of house team, have been absolutely brilliant. Communications with us have been …
Robert · 22 April 2019
★★★★★ 5/5
GoogleRating only, no written review.
Shirley · 17 April 2023
★★★★★ 3/5
GoogleRating only, no written review.
Jon · 17 April 2022
Agent replied · 31 May 2023
Thanks Jon, hope everything going well
★★★★★ 1/5
GoogleRating only, no written review.
Hannah · 26 March 2020
★★★★★ 1/5
GoogleRating only, no written review.
Kay · 26 March 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
