Mackenzie Smith Yateley reviews

★★★★★ 5/5

Google

What an amazing level of service from Mackenzie Smith in Yateley & all the team there in! Having not moved for 38 years they certainly gave us confidence during the whole process. From our initial meeting with Dan who valued the house and showed such enthusiasm for it & also kept in constant contact with us, we knew we had chosen correctly. When Dan went on Paternity we then dealt with both Brian & Nick if we had any questions and they replied almost immediately. Everything was straightforward until the last few weeks when we had a few hiccups approaching exchange but they sorted everything out, kept in constant contact and finally ‘got us over the line’! We move next week and are so excited! We want to say a huge thankyou for all of their help, making this move a pleasure! We could not have asked for more and cannot recommend them enough!

Sue · 26 February 2026

★★★★★ 5/5

Google

Dan has been absolutely amazing always full of information always happy to help and Definitely is very proactive and communication from him has been top notch. Absolutely an asset to ur company would recommend ur estate agent and if I ever move again will be considering going with u.

Kim · 13 August 2025

★★★★★ 5/5

Google

The experience of buying our bungalow through Mackenzie Smith Yateley was perfect. We were mainly dealing with Dan throughout and he was always available or emailing back within minutes to answer any questions or queries we had. Dan along with Brian were friendly, helpful and patient as we often experienced communication problems with our solicitor. Highly recommended.

Debbie · 26 January 2026

★★★★★ 5/5

Google

Thank you Dan Franklin at MacKenzie Smith Yateley for the wonderful way you managed the sale of my house. You listened to what I wanted, kept me informed regularly throughout the process with regular calls and emails. It made a stressful process so much easier to go through.

Valerie · 9 April 2025

★★★★★ 5/5

Google

Went for a flat viewing to rent. Seems there was a case where we had someone else show us around. Jack was friendly and easy to confront. Professional, clear communication and able to assist/advise on all query on where I can get the …

Prabin · 22 April 2025

★★★★★ 5/5

Google

We just completed on a new property in Yateley and were very happy with the service. Dan has been great throughout the process, helped by a good relationship with the local mortgage broker (Elmbank Mortgages). I would happily use Mackenzie Smith in the future 🏡 …

Tom · 26 February 2025

★★★★★ 5/5

Google

We recently used Mackenzie Smith in Yateley to sell our house. Paul the manager ensured the experience was as stress free as possible. He and his team kept us well informed of prospective viewings and the comments made. Once an offer had been acepted Paul kept regular contact to keep us up to date with the progress of the sale. Our move went like clockwork on the day so a big thank you to Paul and his team. It goes without saying that we would recommend Mackenzie Smith

Margaret · 26 March 2023

★★★★★ 5/5

Google

Dan Franklin was extremely helpful in the sale of my late sisters property. He was considerate and professional at all times making the whole process bearable. I would not hesitate to recommend McKenzie Smith to anyone considering selling their property.

Katherine · 26 March 2025

★★★★★ 5/5

Google

Paul and the team at Mackenzie Smith were amazing throughout the purchase of our new home. Paul was especially great, getting us an early viewing and always being available to answer all our queries throughout. He made the entire process seamless. We will definitely use Mackenzie Smith next time we put our house on the market!

Beccy · 26 March 2024

★★★★★ 5/5

Google

Mackenzie Smith rightly deserves their 5* rating from their c1800+ reviews on Google. From the outset, our experience has been entirely positive. I’m name checking Dan in the Yateley branch as he is simply superb at his job. From the initial contact and valuation to exchange of contracts he has demonstrated a vast breadth and depth of knowledge and navigated us gently through a minefield of obstacles that at times threatened to derail our sale. He demonstrated an exceptional ability to negotiate, always staying focussed on the end game whist ensuring that all issues were resolved in a way that benefited both us and our buyer. He is an excellent communicator, keeping us updated regularly of progress and we felt that we were in a safe pair of hands throughout the process. This is a company that truly values its customers and has integrity and honesty as cornerstone values. Thank you for everything that you have done to help us over the last few months.

Clare · 3 March 2025

★★★★★ 5/5

Google

Paul Phelan was very supportive and helpful during the probate sale of my parent's house. He advised and encouraged me along the path when I stumbled or faltered in the emotional and unknown process of selling my childhood home. But perhaps most importantly for me, he had a sense of humour which greatly helped. I would not hesitate in recommending Mackenzie Smith Estate Agents to anyone!

Lumpus · 1 April 2023

★★★★★ 5/5

Google

Can't recommend McKenzie Smith Yateley enough. Paul has been faultless in helping us find our next home. Nothing was too much for him and was available to help and advise whenever we needed him. Thank you Paul from both of us you have made …

Andrew · 22 April 2024

★★★★★ 5/5

Google

Selling a house can be a stressful experience and we're grateful that we did this via Mackenzie Smith in Yateley. The whole team, in particular Paul Phelan the branch manager, worked extremely hard to ensure that the whole process went smoothly. Professional, friendly and extremely good at their jobs. We can highly recommend them.

Mick · 26 March 2023

★★★★★ 5/5

Google

Paul Phelan was very supportive and helpful during the probate sale of my parent's house. He advised and encouraged me along the path when I stumbled or faltered in the emotional and unknown process of selling my childhood home. But perhaps …

Helen · 22 April 2023

★★★★★ 5/5

Google

We thank Paul Phelan and his team for selling our property on Cricket Hill in Yateley during a difficult housing market. …

Mark · 22 April 2024

★★★★★ 5/5

Google

From the moment Paul and Dan took my father’s property on their books, I felt comforted that every bit of advice I was being given was honest and truthful. Dan saw me through some pretty stressful times with his very professional and caring …

Allyson · 22 April 2025

★★★★★ 5/5

Google

Dan at McKenzie Smith based in yateley was incredibly helpful in respect to moving house can be quite a stressful time he kept us fully informed and up-to-date with every twist and turn the move well done 😊 …

David · 26 March 2025

★★★★★ 5/5

Google

I had great experience of purchasing a property with Mackenzie Smith! The sellers are quite challenging to deal with, we even thought about pulling out due to the difficult situations. …

Shuyu · 22 April 2025

★★★★★ 5/5

Google

Pedro was excellent at managing the sale of our house and knew how to work well with my buyers. Highly recommend.

Stewart · 26 March 2023

★★★★★ 5/5

Google

Very good experience as buyers, very approachable and friendly and always willing to help.

Susan · 26 September 2025

★★★★★ 5/5

Google

I have bought a property through Mackenzie Smith that I am shortly to complete on. Paul Phelan, the manager of the branch, was exceedingly helpful in every way in helping myself and his seller to come to mutual arrangements to finalise the deal. I felt he went out of his way and used his extensive professional experience in providing the advice thereby exceeding my expectations. He always provided advice in a sensitive way and with good humour where there was no obligation I felt for him to do this. I most definitely recommend Mackenzie Smith on this basis.

Julia · 26 March 2021

★★★★★ 5/5

Google

Very helpull and profesional and helpful.

David · 26 September 2025

★★★★★ 5/5

Google

Brain and Dan have been really helpful and quick to reply to any questions throughout the process.

Bethan · 26 March 2025

★★★★★ 5/5

Google

The experience of buying our first house through Mackenzie Smith Yateley could not have been any better. We were mainly dealing with Pedro throughout and he was always available or calling back within minutes to answer any questions or …

Harry · 22 April 2023