Hunters Yate reviews

★★★★★ 1/5

Trustpilot

Avoid this agency at all costs.

I paid a £135 holding deposit to secure a room with an agreed move‑in date. The moment they took my money, they changed the date and told me I could only move in several days later. Because of their change, I could no longer proceed and asked for a refund, which they refused. Every part of the process felt unprofessional. They changed key terms after taking payment, ignored the written agreement, and then tried to keep the deposit even though the change was entirely on their side. I had to escalate the issue to the Property Ombudsman because they simply would not do the right thing. This experience caused unnecessary stress, wasted time, and disrupted my housing plans. Based on how they handled this situation, I would strongly advise others to be extremely cautious before handing over any money.

Red · 19 May 2026

★★★★★ 1/5

Trustpilot

Robot refused to give me a viewing

Awful experience trying to arrange a viewing. Spent yonks on the phone with a robot. It asked me unnecessary questions and misheard things; then had to reconfirm everything. Eventually it was happy. I hung up and it started again this time by text. In the end it refused to let me have a viewing unless I told them my spending budget - which I wasn't prepared to do. Do not sell your property through these idiots.

Iain · 15 June 2026

★★★★★ 5/5

Google

Thank you so much for the team at Hunters especially Lynette , you weren't our estate agents but you kept us so much more informed about the sale at your end and also what was going on with our buyer we really appreciated every thing you did to keep the sale going. We would highly recommend Hunters Estate Agent in Yate brilliant team .Many thanks John & Angela Tucker

John · 29 January 2024

★★★★★ 5/5

Trustpilot

Hunters have sold our house…

Hunters in Bearwood have sold our house expertly…Mark followed our remit , dotting all the eyes and crossing the tees. They offer and maintain a friendly professional experience at all times.. Mark and Cherie were/are a delight to work with solving any issues as they arise .. If you want to seek a property use them⭐️⭐️⭐️⭐️⭐️

Karen · 23 October 2025

★★★★★ 2/5

Trustpilot

Disappointed

Disappointed, we learned our house purchase had fallen through at the point of us being ready to exchange on our property. We found out that the office had known about it and left it to the agent, who had been looking after us, to tell us after she came back from annual leave! We never got a reason for the purchase to fall through and they even tried delaying us putting an offer in on another property. Luckily this was with another agent and we trusted our gut as the trust with Hunters had gone. 7 weeks later we were in our new home. Felt let down and disappointed with Hunters. This was our first and last time dealing with them.

P · 7 May 2026

★★★★★ 5/5

Google

Many thanks to Rob , Sharon and the team at Hunters in Yate for not only managing the sale of my mums house from the initial valuation process to the final exchange but also addressing any queries and difficulties I had during the sale and making me feel at ease. I fully recommend Hunters to any one selling a house and wish to extend not only my thanks but also my mums.

Rod · 26 October 2023

★★★★★ 1/5

Trustpilot

My experience with Hunters was deeply…

My experience with Hunters was deeply disappointing. Repeated administrative errors relating to notices and tenancy handling caused unnecessary delays, additional time, and avoidable stress during possession proceedings. When I recently contacted the branch again regarding future instructions, I was informed in a dismissive manner that they no longer wished to work with me due to previous disputes, disputes which arose from their own handling failures. Professionalism, accountability, and respectful communication appear seriously lacking based on my experience!

Yina · 20 May 2026

★★★★★ 1/5

Trustpilot

Invasion of privacy-HUNTERS LETTING AGENTS IN TRING-why not answering e mails matters

HUNTERS LETTING AGENTS IN TRING Thinking of renting via Hunters in Tring? My experience is very poor, at the moment they are not even replying to my e mails. Have had lots of problems with hot water etc, but my Xmas has been ruined by landlord taking it upon themselves to enter my home, poke around, opening cupboards etc, comment on water heater left on, all whilst I am away, under the pretext of a non essential repair that has been outstanding for 4 months at least. Hunters seem to think this is all ok, no reply to any of my e mails (nothing new there), for the last 4 days. I think this is really irresponsible behaviour by a letting agent as this feels like an invasion of privacy, am struggling to get early flight home to try to stop this from happening. I think there are good reasons why Hunters don't actively have a trust pilot account, on reading the reviews that is understandable.

Julie · 28 December 2024

★★★★★ 1/5

Trustpilot

Enquired about a property

Enquired about a property. Travelled a round trip of 10 hours to view said property. Landlord accepted application but needed to contact freeholder to seek permission to let. Original chap I was dealing with was superb, but he went on leave. Hunters then left me sat for a week without communication, and let to someone else during that period. Absolutely infuriating waste of time and effort and an appalling way to treat a potential customer. Don't go near them.

Paul · 8 May 2026

★★★★★ 5/5

Google

The team at Hunters (namely Sharon and Lynette) were incredibly helpful in my purchase of a property as a first time buyer. Thank you for your help!

Imogen · 10 September 2026

★★★★★ 1/5

Trustpilot

"Avoid Hunters Property Management

"Avoid Hunters Property Management, Inefficient, Rude, and Unprofessional" My experience with Hunters Property Management has been extremely disappointing and frustrating. They have consistently demonstrated poor service, inefficiency, and a dismissive attitude towards tenant concerns. Ineffective Issue Resolution: Hunters fails to handle even basic maintenance issues. For example, a heating issue during winter was passed to the landlord without any attempt to troubleshoot. I had to step in and take personal risks to resolve the problem myself, only to discover it was a simple battery replacement. Their inability to perform even basic triage highlights their lack of professionalism and problem-solving capabilities. Creating Gaps Between Tenants and Landlords: Instead of acting as a competent mediator, Hunters merely relays messages between tenants and landlords, causing delays and unnecessary misunderstandings. This approach has damaged the relationship between myself and the landlord, as the agency often fails to communicate effectively or accurately. Rude and Dismissive Behavior: The staff frequently respond to concerns with a dismissive tone, making tenants feel unsupported and undervalued. Their arrogant demeanor gives the impression that addressing tenant concerns is a favor rather than their responsibility. Neglecting Tenant Safety and Comfort: Health and safety issues, such as rat infestations and malfunctioning alarms, were not addressed promptly, despite the serious risks they posed. The lack of urgency in handling these matters has caused significant stress and discomfort for my family. Minimal Value Added: Hunters operates more like a messenger than a property management service. They fail to provide meaningful solutions and seem content to pass the burden of responsibility onto others, leaving tenants to fend for themselves. Overall, Hunters Property Management has proven to be unprofessional, inefficient, and dismissive. Both tenants and landlords deserve better. I strongly advise against using their services if you value timely resolutions, respect, and effective communication.

Onkar · 19 November 2024

★★★★★ 1/5

Trustpilot

Avoid with all cost!

Rented an apartment they told me it was deep cleaned before handing over the keys and everything would be fixed etc nothing was cleaned blood on walls mould in all rooms had a faulty/leaky boiler very slack on emails no communication in there office also they was very rude over the phone we never moved into the property due to all the damages and mould etc I was willing to give up my first months rent and for them to send me back the deposit but they refused to send anything back I would highly do not recommend this company/agancey to rent/buy a property from they are useless and slack

LEWIS · 11 April 2026

★★★★★ 5/5

Google

Highly recommend Hunters in Yate. Sharon provided us with a fantstic service on our recent house sale and was always on hand to answer questions and support us through the journey. Hunters managed to get a sale on our house quickly, where other local agents had failed.

Tom · 14 April 2026

★★★★★ 5/5

Google

After an initial meeting with Rob I used Hunters to sell my house. He ran through all the steps carefully and explained what would happen and the costs. My friend was also selling her house and we were having a house share so we both used Hunters and we’re so glad we did. Sharon became our main point of contact. She did several viewings for me and managed to sell the house subject to contract on the same day. We had a lot of trouble buying our new home (NOT being sold by Hunters!) and Sharon was magnificent keeping us sane and reassuring us that all would be well. She was always available to take our many calls and texts on her days off, weekends and even when she was on her holiday! The whole team were always there for us and we couldn’t have asked for a better service.

Naggy · 26 October 2022

★★★★★ 5/5

Google

Our experience with Hunters estate agents has been amazing! We are first time buyers and we've had a rough experience with trying to buy over the last 2 years. Sharon who dealt with our purchase was fantastic through out the whole experience. She answered all our questions even on her days off, she very friendly but also professional. It was very stressful but we got through it! A massive thank you to Sharon and the rest of the team at Hunters!!

Sarah · 26 October 2022

★★★★★ 5/5

Google

We had the pleasure of dealing with Hunters Yate in buying our first home. We were really impressed with the quality of their service. From start to finish, they were there for us whenever we needed to speak to them. Not just that, they made sure the processing go smoothly and communicated effectively so that we were in our comfort zone. Sharon is truly a professional and add a personal touch to her service unlike some of the other estate agents. I cannot recommend her enough. Thank you for everything, I am one happy customer for sure 😎

T · 26 October 2022

★★★★★ 1/5

Trustpilot

Hunters are not interested

Hunters let the house adjacent to ours. There have been multiple pipe leaks around the bathroom causing flooding which in turn is causing damp smells on our side due to the length of time taken to address the issues. It's been repaired after four weeks now within hours water is currently coming through the ceiling next door soaking our party wall and they have told the tennant it's livable no problem. Hopefully they won't charge them for a wet room!!!

Tony · 5 April 2026

★★★★★ 5/5

Google

The team at Hunters have been brilliant throughout the whole process of selling our house. Great first impression from Rob when coming to value it. Then the communication during viewings and throughout was exceptional from Sharon, even sending emails whilst she was on annual leave! They sold the house quickly and compared to the estate agent we had to deal with buying our new house they are worlds apart. I cannot recommend Hunters enough! Again thank you so much. Tony and Beth

Tony · 6 June 2025

★★★★★ 5/5

Trustpilot

I have been struggling for months to…

I have been struggling for months to find a decent flat to rent. I tried several letting agents, but none of them could find a suitable place for me. However, I finally found Hunters Letting Agents, and I want to thank Amy for guiding me through all the necessary steps to secure my flat. I would highly recommend Hunter Letting Agents to anyone in search of a rental property.

Nigel · 1 April 2025

★★★★★ 1/5

Trustpilot

Damaged our house, and we're not even their clients!

Hunters hung a "for sale" sign on our property, which was a surprise to us, since we were neither selling nor letting the property. When asked to take it down, four visible holes have been left in the wall of our home. It has been six and a half weeks, and the holes are still there. In a couple of weeks, we're going to need to escalate this to the ombudsman. Frankly, I'd be happy with getting the cost of some filler from them and doing it myself. Companies need to be held responsible for damage - they cannot be let off with an "oopsie, my bad".

James · 15 March 2026

★★★★★ 5/5

Trustpilot

I had an outstanding experience working…

I had an outstanding experience working with Gary as my estate agent. From the very beginning, he was professional, approachable, and incredibly knowledgeable about the market. He took the time to understand my needs and guided me through every step of the process with clarity and patience. What really stood out was Gary's communication - he kept me informed at all times, promptly answered questions and made what could have been a stressful experience feel smooth and manageable.

Janet · 26 March 2026

★★★★★ 5/5

Google

Purchasing a house is never an easy thing, especially if there is pressure from the sellers to relist the house through no fault of your own. Sharon from Hunters in Yate was incredible in keeping the sale alive and chasing estate agents and solicitors to get as much information as possible and sharing to all interested parties. She couldn't have been any more helpful, and now we are in our house and we couldn't be happier!

Ian · 26 October 2022

★★★★★ 5/5

Google

Our home purchase progressed smoothly with the team. We appreciate Sales Manager Sharon for her support and contributions.

Mugdha · 3 October 2026

★★★★★ 1/5

Trustpilot

Viewed a rental property

Viewed a rental property. I wanted to proceed but then told they wanted to collect more interest and no communication whatsoever. Absolute shocking service and wouldn't recommend at all. Thankfully I got no further with my application, well I guess I don't know cause they never come back to me. What a joke!!

Darren · 14 September 2026