Trusted Agent profile · Y Maes
★★★★★
40 reviews across 1 platform
Plas Y Ward, Y Maes, LL53 5DA
Tudor Estate Agents's office in Y Maes, at Plas Y Ward, is rated 3.4 out of 5 across 40 reviews on 1 platform, including 40 Google reviews rated 3.4.
Every review we hold for the Y Maes office, from every platform, shown as written. First names only.
5/5
GoogleTudor Estate Agents did a really good job selling my late mother's home in Pwllheli. They worked hard to promote the property and managed to achieve a fair price in a difficult market. I found the staff there really helpful and honest, and would definitely recommend this company.
5/5
GoogleAn amazing team. Absolutely deserve this review. Thank you for helping my home. I am delighted to give a 5 star to this local business that in few days I am sure will be able to have more business and will grow because of my support and the other one that will come. May you benefit from my sincere review. Super recommend your kindness, efforts, and willingness to succeed . See you soon, beautiful people.
1/5
GoogleContacted them to confirm details of a property as not local and need to me it worth while to travel to see. I asked the person on the phone to confirm details, to which the response was "obviously", I asked if they could confirm the car access to the property as the details were not clear, again, "obviously" No it was not obvious and I would state the details were deliberately ambiguous. We had previously viewed a house at their convince and they had booked a person on top of us. We were made to feel uncomfortable to continue looking.
We want to start by sincerely apologising that you feel that you did not receive a good experience from us. Your complaint will be taken seriously. We pride ourselves on our professional service and we would welcome any further enquiries you may have. We can assure you that we will respond in a positive manner and should you wish to discuss this further please contact us on info@huwtudor.co.uk. Best wishes - Tudor Estate Agents
1/5
GoogleI am trying to find the appropriate wording. Lets start with USELESS. As a Tenant & Tudor being the property mangers, getting a proper correct answer to any question is impossible. Who do you trust a USED CAR SALESMAN or an ESTATE AGENT. I know who I would choose. Disgraceful works procedure.
1/5
GoogleTudor estate agents Pwllheli well what can I say, very very rude when they finally answer the phone after numerous attempts. Dont reply to emails then when questioned say they didnt receive email even though they was sent as a reply from their email. Family emergency came up that made it impossible to move at original date so they basically gave 40 words for one and snatched the property from us even though we have paid a holding deposit... would not recommend this branch at all 👎NegativeResponsiveness, Quality, Professionalism
1/5
GoogleA very poor experience. Looking to buy a beautiful house. Initially asked what my offer was so I "wasn't wasting anyone's time". Didn't like receiving follow up calls. Wasn't told the road to property was closed. Sealed bid requested following our initial formal offer - which seemed like sketchy practice. We probably would have offered more at the time but my wife and I were amazed by the treatment we received from the women working here.NegativeProfessionalism
1/5
GoogleDreadful. Trying to purchase a property they have listed and could not be less helpful. I would not be happy if I was the vendor!
Surprised to hear this, could you please contact catrin@huwtudor.co.uk so that we can understand your concern. We pride ourselves on our professional service. We can assure you that we will respond in a positive manner. Thank you
1/5
GoogleVery off hand staff, sometimes positively rude. Phone almost never answered. Have failed to even acknowledge my numerous, polite emails, never mind actually give me an answer to my question. A one sentence email apologising for the delay would have helped but I haven't even had that. I would recommend steering well clear.
1/5
GoogleNot recomended!!! Be aware that contact with agency is impossible! No one pick up phones. Email respond longer than 5 days often. They not follow the law with deposit!!! Ignoring queries. Not interested of sort the problems in house or any issue after tenants agreement! The worse tenant experience ever!
5/5
GoogleProfessional and experienced personnel make this the right choice for those looking to buy or sell property in this area. Highly recommended.
5/5
GoogleLovely girls,very helpful&friendly. Thank you for our little box of goodies 😊. Looking forward to move into our new home. …
2/5
GoogleHopless , desperate in need of a flat, sent forms but all I get is call you back, never happened
1/5
GoogleAbsolutely dreadful experience. Dont reply and basically dont do anything. Avoid at all costs. No idea how they are still in business A reason why shops are left empty.
3/5
GoogleNot the best estate agent website I've used. Difficult to search for specific building
5/5
GoogleI found the personalised support in finding me a lovely new home with my requirements refreshing. I am very grateful and would definitely recommend the team at Tudor.
5/5
GoogleAmazing service from all staff at Tudors..went above and beyond for our new lovely home…5🌟 couldn’t recommend anyone more amazing 🤩 thank you everyone at Tudors ❤️ And for our lovely welcome gift 🎁 …
1/5
GoogleVery, very rude girl front of office everything is too much trouble, her policy is to blame everything on Covidd to avoid providing any kind of customer service what so ever! Shocking approach to dealing with the public.NegativeResponsiveness, Quality, Professionalism
5/5
GoogleAlways met with a.smile. Girls very helpful
5/5
GoogleCould not praise this estate agents enough. Friendly, approachable, informative and kept us updated. This company has a very high level of professionalism. Would highly recommend
5/5
GoogleExcellent communication
5/5
GoogleExcellent service and communication from Catrin. Seamless purchase and would happily use them for future sales.
2/5
GoogleTried to contact them about some flats they had for rent and never heard anything back about them. Phoned a couple of tike shut no answer.
5/5
GoogleGreat professional service. Positive advice.
5/5
GoogleVery helpful couldn’t ask for more, always happy to answer questions 5 star
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tudor Estate Agents's Y Maes office has 40 reviews across 1 platform: 40 on Google.
Tudor Estate Agents Pwllheli is rated 3.4 out of 5 across all 40 reviews, and 3.4 out of 5 on Google from 40 reviews.
Tudor Estate Agents Pwllheli, Plas Y Ward, Y Maes, LL53 5DA.
